we did mention it but no replacement was forthcoming pool area and sculptures in grounds really

added bonus is a lovely woodland walk behind the hotel along the golf course

wifi was

room service

parking, rooms in ground floor, comfy bed, decent shower

from check in to check out, food, bar, parking it all worked and everyone was helpful and engaging

small friendly pub/ bar with outside seating overlooking the thames, young lady was a fabulous,chatty barmaid and an

to get a hotel at a reasonable cost with ample free parking in this area is very rare

breakfast was excellent

ended too early and breakfast started too late and room service would have been fab but it was explained to

the bed was really comfortable and parking was available and easy

left alone staff friendly plenty parking i

parking on site

wifi signal was intermittent or not working at all.

wifi only available in the foyer with no where to sit.

free parking a great feature too

car parking? quite expensive.

the outside bar with heaters even in the rain was fab

would have been nice if the bar had been open later, we would have like to have had a bit of time in there after our meal

was disappointing to return on our second night to find that the room had not been serviced and a room service tray had

loads of parking and good location.

beautiful changing rooms a lovely pool steam room and sauna

we travelled with two kids, who both crawled and rolled on the floor

we slept really well and the pool and sauna in the morning was the perfect pick-me-up

kids enjoyed the swimming pool

location, rooms, bar and restaurant

we asked for an early check in as we had a baby with us and they made sure our room was cleaned first

excellent dinner, lovely bar and outstanding english breakfast a jump in the past inside the pub

the private dining room was ideal and breakfast was delicious

prerty much everything. the rooms, bar and staff were excellent.

prices of drinks at the bar were very high!

free parking

clean. all staff great with the kids and lots to do

the breakfast options were fab and the facilties including the play room and pool were

the breakfast options were fab and the facilties including the play room and pool were

the 7.45am room service call from the maid !

car space for my son who has autism - nice friendly staff especially the person who brought our room service who bought extra plates - thank you

ved having a sofa too by the way), wifi was really decent and water was hot, which i find a common problem in hotels

used room service as there was a wedding, and this was fairly priced, a delight to order on the phone,

and if we wanted to get room service to send some up it was 5 per day

the bed was delightfully comfortable and the free parking was a god send for the area

accessibility and parking were both excellent

messaged the property in the very early hours of the morning on our day of arrival as our arrival time changed considerably and they

everything, will be booking again. nice rooms, wifi wonderful hosts great location perfect

good communication. clean room with mini fridge which was a bonus. car parking on site.

room was large and comfortable. bathroom was amazing. great choice for breakfast

very accomodating - let us have a late check out due to a business meeting - also extended car park stay

impressed with our annex room it was all good lovely breakfast ,location ,staff would definatly stay

we were there for an investiture and staff kindly arranged a late check out for us

the bar in the main building is stunning, full of character and charm

m) as we signed up for the intercontinental hotels group while checking in

nice outdoor area for a drink at the bar when we arrived awaiting check in

staff are friendly and we got a late check out

airy and quite large seating area in which to read etc, or enjoy the bar or a delicious mocha which i had

the biggest downfall in todays digital era was the very poor wifi

the wifi isn t great but i wouldn t say that s a reason to not stay

internet in the bar is good

wifi was pretty poor, but i was only there for one night.

the wifi didn t work, which we brought to the attention of the manager

wifi is extremely unreliable, dropping connection every couple hours, so hard to work over the day

we rang up to check they had ev charging and was only told when we arrived that they were tesla only

room service didn't come daily and the management needs to ensure that this is looked into

your securiy man saw us in, parking had been easy and he very politely escorted us to our room - no 7

the menu

was broken room service - food took 1hr 20 mins then arrived cold

excellent wifi connection as well

wifi wasn't the best as kept cutting out for kids watching tv at night.

no actual wifi in rooms. you couldn t even connect to the pubs wifi.

it would be handy if there was wifi in the rooms.

the room, the bar the staff the location and the locals were all very welcoming

wifi did not work.

wifi is essential to locate the hotel

wifi was not available in either room and the 4g signal was poor

only concern is the quality of the wifi

the wifi in our room was bad. i had to go into the hallway to access it.

had asked for room service breakfast at a specific time as i had to reach somewhere in time

wouldn't/couldn't accept cash to settle my room service bill.

and the early check in meant that we were ready for our vacation fast

but must admit i didn t understand why receptionist told me bar closes at one am and it closed at 11 and was very busy

the bar and restaurant downstairs are also very good with them being all good for us to take the

brilliant facility, location,, staff and food and drinks. great safe free car parking

parking, wifi and restaurant onsite

the garden games for kids were a lovely touch

really nice garden, lots of space for kids to play and generally quite safe for the kids

was nice, travelled with kids after lego land, stayed over night

4g reception but offers free wifi - unfortunately not protected

the gym is small but has everything you need for a few days away

we didn't feel safe walking through with kids so ate dinner at the hotel

staff were friendly and it even had a gym that we were free to use during our stay

husband used the gym

overall experience was good, but parking from hotel was not convenient especially with kids

great hotel amenities with cooking facilities ideal for family with kids

great gym

kids was entertained with the playstation, table tennis and gym

this means we had to haul, two large cases, two kids, backpacks and a dog to check in and check out

struggled to find the wifi code.

car parking was also immediately adjacent to the venue

bed was comfy, wifi was speedy, bathroom and room had everything we needed

lovely grounds, free parking on-site

room with a complimentary bar which had water, coke, lemonade and a small beer

the reception and bar area are both welcoming spaces

noise because under flight path, wifi

we ordered room service and it was very fast delivered

room service was something different maybe if they spoken english and understood my room was not

friendly staff lovely room great breakfast excellent location

the parking was awful

great location, breakfast & facilities.

breakfast is very good and the restaurant provides very healthy food

staff, super clean and comfortable rooms ,the free breakfast is an exceptional added bonus

very clean, excellent location, access to the gym and sauna

comfortable beds, lots for the kids to do great pool

the close the pool at 9pm i would have preferred a bit later

when i asked for the wifi code he pointed out it was written on the key card like i should know which was unhelpful

the breakfast was amazing and they were extremely helpful with keeping our kids happy

the staff were very friendly and helpful. lovely pool and facilities.

we thoroughly enjoyed the room service and the view of the weir from our room.

nothing so easy from parking till the end of stay

loved the bar man who played the piano

ease of upgrading room, parking. nice bar area very friendly and helpful staff

the bar did not benefit from the view.

th lots of extra thoughtful touches), loads of parking, a very nice restaurant / bar area and a fabulous breakfast

to get online on the wifi so i gave up in the end

comfortable bed and deep bath. lovely hunting lodge atmosphere. great breakfast.

breakfast for kids non existent

breakfast and fast service

shared facilities are excellent but bar and breakfast not open yet

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

would have been nice for the bar to be open, but it has no effect on the stay we had.

free parking and wifi and very helpful staff, too, especially viv

hotel being refurbished which we were not aware of , no bar or food available.

restaurant, but no bar for just a drink.

and bar not open

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

wasnt a restaurant and bar as stated

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

the parking is huge, so don't need to worry about finding a space

wifi quite slow

lots of parking was also convenient

couldn t connect to wifi

the rooms were comfortable and the shower was good . late check out .

the whole experience. great location, nice and clean, smooth early check in with great staff

even had a play area for the kids to burn off energy after a long drive

great for quick stay - very easy also with free parking :)

free parking

clean, great value for money. free parking good welcome from reception

especially with kids/family

for two nights - the two breakfasts were excellent

were going to get an adult meal for him) - the breakfast staff were rushed off

parking on site, nice reception staff and a truly quiet room with no disturbance at night.

wifi a little variable but workable

a wee bit noisy as rooms above bar area.

we were working close to the hotel and it was ideally located and had ample parking

great location, free parking

very good wifi connection

the bar has a great atmosphere where you are made to feel welcome

great wifi throughout the property

bed was supportive and air conditioning helped me sleep as i am usually too warm breakfast was so good too full english warm pain au chocolate freshly squeezed orange juice and fab

free parking on site

so nice to have a bar and restaurant in the facility

over the past month

no free wifi to guests not booking direct with the hotel

pool which is open until 9pm, great for the kids to splash about

the gym is outstanding, i was really impressed with the amount of equipment and how well the gym was

pool which is open until 9pm, great for the kids to splash about

i called room service twice but there was no answer. sky sports in the bar but not in the room

the pool was free to use and again, clean and lovely

carpets/hallway walls grubby really bad smell from the drains in the pool changing rooms ev charger difficult to connect to and very

our kids loved it and the hotel gardens

free parking is convenient and staff are polite

good wifi easy to connect to and works very well

gym facikities were amazing, as was the spa

gym facilities are the best i've ever seen

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

my spa treatment was the best treatment i have ever had, and ruby took great care of me

i'd also expect someone coming around by the pool taking food/drink orders, but there is no service in the spa, which feels like a huge

breakfast was great. lots of choice

the late service in the restaurants , and the room service .

the outdoor hot pool with numerous jets is a must try

going with two young kids you do wonder what the service would be like but it was exceptional

the spa is incredible and not too busy even on a saturday which is ideal for a weekend getaway

they brought over treats and even gave our kids a ball to play with as they were getting a little fidgety

sure if other people not staying at the hotel had used the parking that day with there being a bar next to the hotel and it being a weekend, but had to park quite far away when coming back to

the room was spacious, clean, with tea and coffee making facilities, and good wifi

for parking and went to room to sleep, happy with bed and room facilities

friendly and helpfull staff, both at reception and at the bars/ breakfast area

off road parking, clean, spacious, friendly and helpful staff.

wifi and electricity went out

friendly welcome, proximity to heathrow, parking, very clean, and good price.

wifi

:) free parking and my room was very quiet

the facilities are also great with a swimming pool and a gym

great value for breakfast.

spa bath 5* the pool lovely

the use of the spa area and gym were an added bonus

wifi kept dropping but once in reception excellent signal

friendly helpful staff and excellent parking facilities

on the patio, sipping a beer watching the kids run around the garden after a very hectic

the bar feels a bit stuffy

wifi hard to pick up in room, better in bar and reception area

easy access parking, staff were so polite and welcoming

sauna and pool, kind staff, great room service, and beautiful interior design

wifi is a little flaky & our room was tight for 4 but we did book a little late

good breakfast, comfy room, nice pool, good deal for 1 night

lovely rooms, great food, good bar & staff!

spoke to a receptionist on the phone who didn t know what time breakfast finished on a sunday and told me it was a continental breakfast

all friendly staff from checking in/out, night staff, housekeeping, and funny bar staff ud83dude03

had it's own gym

gym, really clean and nicely decorated room and great customer service from friendly staff

also has ev chargers and a gym

free wifi was appreciated

om service) is really unacceptable as we are paying for the food

i liked that it had a gym i could

stay was brilliant friendly efficient staff ,compfy bed ,excellent plentiful breakfast , late check out anytime check in what more do you need will defiantly be staying again thanks very

nice touch to offer kids a free hot chocolate

was fine except for the first two days in my kids room

it has a gym, pool, steam room, sauna, spacious bedroom and lovely staff.

the bar had no alcohol in the 1st pump 2nd or 3rd pump why no beer

it also said free wifi but found out it was only free in the lounge areas and to have wi-fi in the rooms, we had to

daughter had the kids buffet for dinner, which was recommended by the staff, however when we visited there wasn't

room, have stayed many times but this time we thought the quality of the food was better from the bar menu and the breakfast was very good, especially the scrambled eggs

we could hear the music from the gym early in the morning

the staff were very helpful the cleanliness was excellent all throughout the hotel and the breakfast was one of the best i've ever

pool and spa were good. restaurant and bar nice and lively

lots of facilities if you wanted to use line gym pool etc

and breakfast i liked the beans the mushrooms and potatoes

easy parking

no room service yet

corridors had food and drink

16 tray charge for room service

th free weights and barbell), outdoor heated pool