wifi is not very good in the bedroom

very old could have phone chargers and a phone tbat worked also room service later hours

easy check in and out with none of the corporate hotel queue, hang ups or extra parking fees

we were greeted by a christmas lit building and parking close to the main entrsnce

very little for kids

of the room to the welcoming atmosphere of the onsite pub and the food that was on offer from the bar everything was above our normal experiences of booking a travelodge or similar national hotel

friendly staff. nice atmosphere excellent menu choices excellent food car parking

comfortable and friendly atmosphere. food served in the bar was lovely.

room and hotel, great bar and patio attached

a great place to stay, i even drove out of my way to stay there this time plenty of parking, and the food is great super groovy

great place and rooms. pool and gym good.

plenty of parking spaces

bed very comfortable. good gym and pool

room was ready for an early check in and very clean indeed

all good staff good facilities ok food excellent parking good

bed was extremely comfortable and spacious

spa bath 5* the pool lovely

early check in

the only thing and this is been really picky, at breakfast more pastries brought out at a time, cooked breakfast was replenished all the time but

spa bath 5* the pool lovely

the hotel has good parking and was very easy to

i liked the service the room the breakfast. the place is beautiful.

gym

plenty of parking too

the bar menu food and breakfast were excellent

loud kids screaming in reception and jumping over furniture, they were told to stop by staff and

i had room service food which was really fresh and quick

nowhere to air dry/hang damp clothes in bathroom wifi was very patchy and

v parking is not restricted to ev vehicles only so any car can park there and had no option but to

guest wifi didn't work well..

stayed in 3 different rooms, all was clean and tidy, beds comfy, plus if you want to eat in the bar you get 20% off

parking, helpful reception, clean room, good shower, quiet location, good bar staff, good food

we were working close to the hotel and it was ideally located and had ample parking

of bracknall plenty of free car parking the room was quite spacious nice cooked breakfast free wifi worked well friendly and knowledgeable staff good value for

not enough parking available for customers

handy little bar for drinks which we had outside as it was super hot

the bar and the restaurant i didn t use looked clean and pleasant, and i found that the interior

poor wifi.

ample parking easy to find. perfect for our stay

great on site parking too

lots of facilities if you wanted to use line gym pool etc

delicious breakfast

all 4 kids were greeted with a lovely goodie bag with cookies, chocolate milk and games and activities

we could hear the music from the gym early in the morning

pool area was clean and not overcrowded

restaurant and bar area provide hot food and drinks till late and the staff are very

friendly service; the great prices, the very extensive car parking - all in short - was able to have a three course dinner, with 8oz

had a pleasant outlook over a nice lawn area behind hotel with tables; no road noise there; good wifi signal

the telly worked fine, the radiator was on all night and plenty of parking

wifi was terrible

we were the last one at the bar catching up and no one came told us to go away and let us catch up until late hours

breakfast was excellent and the staff were very friendly and helpful

no spa or gym - misleading

no room service as stated on booking.com

beautiful and clean , comfy bed and loads of free parking

free car parking

issue was that the buses into reading aren't very frequent on weekends, however there is free parking and the staff were helpful with finding bus times and taxi numbers

lack of wifi

immaculate rooms, excellent staff, good food, excellent wifi and good safe parking

could do with better wifi

room service, waiter was great but had to send food back as i couldn't cut through my burger as it

service of the staff was fantastic i requested an early check in which was granted by kirsten who was quick and efficient sorting and replying to the

but they dont have a place for your luggage if you arrive early unless you do early check in at 12pm which will cost you

was very hot fan and open window was not enough to cool down no room service or late night food breakfast finishes to

15 for a cot bed 20 for late check out poor attitude of the waitress in the restaurant, the room service menu states you can order food up till

wifi was super slow and almost unusable, i tried to order dinner for the room but was redirected to

car parking was made easy

good wifi too

we had the family suite which was huge and had a lovely private kids room

not enough water in the room, no early check in option

hotel, bar and restaurant really

good parking spaces and ideal location

over the past month

of parking

location of the hotel is perfect for ascot races , the breakfast was delicious,booked a table for a meal ahead of going

only sign me up for 2 days free wifi for a 4 day stay, then not tell me that i could renew for ano 2 days easily

me places don't), so this is an added bonus

comfortable room friendly staff excellent parking excellent restaurant

ry unusual for hotel room

spacious, quiet room great room service

front of house staff in particular where excellent and are clearly used to having kids in the hotel as my 5 year old was made to feel really welcomed

free sweets for the kids on arrival

stops in front of the hotel,very clean,good breakfast,self service of tea and coffee in the room, friendly staff and comfortable

lovely comfortable king size bed and excellent breakfast.

the best the kids loved it..it was clean and amazing

bar open in the evening and communal space for playing cards etc

mordern throughout our room in the coach house was clean comfortable had a fridge microwave and kitchen sink which was very handy

fridge & micro wave / mini kitchen , clean comfy quiet . lovely and warm

there is a small gym which is free to use

it was quiet and you had also a mini kitchen with microwave, fridge, water heater for tea or instant coffee and a sink for washing

we had to search for a member of staff after 15 minutes of waiting and found one in the bar on their phone

free on site parking very helpful staff throughout great food

very clean room and plenty of parking. very nice hosts.

went down and was left to sit in the bar to eat on a table not really made for eating off

bed was lopsided and uncomfortable. wifi very poor.

to find a parking space as the hotel has a pub, as we arrived about 8ish, but this wouldn t put me off from

staff incredibly friendly, from reception to dining and bar staff

plenty of car parking spaces

small parking spaces

free parking

thought when i booked it there was a jacuzzi in the spa are but there wasn t

that kids won't allowed to use floaties for swimming.

swimming pool area was clean and made the stay good value for money

great room service

facilities could of been better, pool was quite small considering the size of the hotel and seemed quite dated

breakfast was not varied, vegetables were missing, the refrigerator was filled to order as it was

was very welcoming and friendly, kitchen was stocked and had a good variety available for the clients staying, toilet and shower

brilliant wifi too

and we even have been allowed to use a kitchen

good kitchen facilities

issue - i had to go through the bar in the evening for the late check-in

location and the bar area brill

restaurant and bar excellent

at the bar we enjoyed drinks

, rough round the edges ,sent email asking for late check out

has a relaxing evening in the bar after a long journey

breakfast for kids non existent

breakfast was also very good

poor wifi

the food was fantastic (had dinner, room service) (-)only gripe was no phone in the room so i had to walk downstairs to order my room service (+) quick room service for food (-)the qr code did not work properly for ordering room service (+) offered room service and she even made extra effort to help us connect my grandson's xbox to the wifi (+)room quite pleasant a change from usual chains. they did room service.

24 hour gym

the room we were in was spacious which was great for two active kids and the hotel itself is lovely all staff we came across would greet us and ask if we needed

clean tidy comfortable convenient kids loved the pool.

fitness staff), neat and cozy rooms

hate having family rooms where kids get a sofa bed, this room we had 2 huge very comfy beds and the man who checked us in was

wifi didn't work properly and the tv had no signal or poor signal

facilities, mouldy smell on ground floor, curtain bar kept falling down every single time the curtain was touched

good selection of breakfast very comfy bed

location was excellent for shopping etc, and even a small bar in reception for that night-cap

having a bar in reception if you don't stock it even with the most basic of drinks & glasses

everything was spotlessly clean and the little kids play section was really loved by my

swimming pool, breakfast, great family room for kids

used the pool that was quite and clean breakfast was value for money and cooked well with a nice variety

perfect, wifi is weak in same parts of the room

used the pool that was quite and clean breakfast was value for money and cooked well with a nice variety

amazingly quiet given it was first floor and all the reading festival kids were roaming the streets all night

fantastic room bar lovely very clean staff are excellent

no answer when i tried to order room service but the menu looked great.

have taken the kids room service meals out before we returned the hot water in the breakfast flasks tasted off

outside station road seemed to be full of homeless, druggies and wayward kids

bed really comfy. late check out time. friendly staff. would stay again.

the star very kindly offered me a free breakfast and one of the mornings during my stay

we also utilised their gym, which was a nice little space with decent

the buffet breakfast had a huge choice and was all well cooked and presented

not recommend the chinese next door , disgusting , after our late check out , had to buy imodium

wifi didn't work and the tv didn't work properly and i though i was getting breakfast but i didn't

onsite parking was brilliant as hotels closer to the centre didn't offer that

value for money, able to walk into city centre and free parking on site

parking, easy check in, good location, close to centre and caversham bridge area, which is what i

room was cleaned daily tv, wifi,kettle

the pool was very busy and lots of kids were in at one point as the pool isn’t very big they took up practically the whole pool

, super friendly and chatty swimming pool was super clean , plenty of towels again great for kids since wasint too deep room was clean , partner was happy with the tear and coffee

wasn't enough space to park, but keep going all the way around the hotel and there is plenty, and ev chargers - excellent

room we had was excellent, we were very happy, my kids had a bed each and we were all very comfortable

wifi was not optimal in my room. everything else was great.

it would have been good to know parking arrangements in advance

our host greeted us when we arrived, helped with our bags, showed us around, and arranged parking right away

very friendly and helpful staff. good value for money. good location. free parking available.

very helpful owner who organised a parking permit and explained the layout etc quickly

free wifi and room equipped with tv, small fridge, and a microwave

wifi barely worked and because of lack of signal we couldn t use our hotspot very well either to

on site parking helped massively

parking was available at the hotel which was appreciated

spacious, nice clean bathroom, good wifi

parking for a long wheel based van was a bit of a challenge but the staff helped us find somewhere

the parking area

nice big desk to work on with laptop, free wifi

family room was big enought for our stay with two kids and two dogs

no tea or coffee making facilities in the room no food for room service

parking was easy and free and for me

location parking breakfast evening meals bar

overall, great value for money and really nice breakfast

great staff. god breakfast. comfortable room.

wifi didn't work in my room - hence couldn't do any work on my laptop

convenient parking staffing fantastic great value breakfast great and freshly laid

room good size & very well equipped super breakfast

breakfast was delicious, prepared fresh with additional continental options

decent breakfast

staff really good and nice atmosphere in bar and restaurant

great food in the restauraunt and wonderful breakfast

gym and pool facilities are great, especially the heated outdoor pool

ndwiches) wasn t worth the money, ordered a latte and hot

great hotel with lovely spa would recommend

beyond to make our stay as good as possible the food is lovely and even though they don't offer room service the fact that they will still make you restaurant quality food and collect it from the

wise the bathroom was a little smaller than usual, but because we used the spa facilities to shower in it didn't make too much of a

if she filled the tray less and took it to the kitchen i m sure the job would be done quicker and better

told when we asked several weeks in advance that there was no festive menu, told there was a kids ordinary menu and even sent this menu via e mail to us

you had a lift , single mum with 2 kids and caring everything up 3 lots of stairs wsd hard

5y and 4y) in a room with 28+ degrees and staff did not take it very seriously

wifi could be better but could say that about alot of hotels

comfortable, warm, reasonable wifi and friendly staff

i liked confy bed good price good wifi room clean

the downside was that breakfast was provided by a voucher to take to a food bar in the motoway services opposite - this was only a plate of cooked breakfast and a single drink

used this hotel as our base as it has great facilities there and lots of ev charging if needed great for dogs too and the hotel is quite as its set far enough away from the

no wifi

the spa facilities with outdoor pool

everyone so helpful. gym available and pool lovely grounds. great restaurant.

breakfast was really nice had a good range of cereals fruit and baked goods

had room service) and the breakfast wasn t the best

wifi is unusable for anything other than mail, less than 2mb per second performance throughout

very friendley staff, reception girls nice communication with kids, my son get a little present bag from staff, when we arrive

room service excellent

loved the golf course, the fields

the grounds are beautiful and the breakfast was the best i've ever had

was told by staff they would let me know about dessert of the day via room service & didn't.

on the patio, sipping a beer watching the kids run around the garden after a very hectic

lovely location. attentive staff. free wifi.

surroundings managed to take a great walk to windsor with the kids

wifi could have been faster.

good for my golf course. food. car parking. room size

the wifi was hit and miss, but could have been down to the extreme heat

wifi on the tv was not working, so could not make use of the apps or smart tv functionality

and cleanliness, the food was fantastic the staff attentive and courteous and loads of free parking, set in a stunning location, there really was nothing i would change

we really enjoyed our dinner and the breakfast

to register for wifi and then select marketing

left alone staff friendly plenty parking i

wifi signal was intermittent or not working at all.

to stay at the hotel as i had a concert to go to that night, the man working there helped me with parking, told me all the perks of the hotel

the wifi signal was very weak. i had to go out of the room to get a signal.

parking tight outside scruffy wifi didn t work on top floor

room service was prompt and quite reasonably priced

we ordered room service and the food was lovely

breakfast was great with plenty of choice

room service was excellent and restaurant food was delicious

the young lad running the bar was also polite, courteous, and chatty

the whole hotel was very clean and the breakfast buffet was lovely

the breakfast was fine and all staff were very friendly and helpful

the swimming pool the play room the entertainment the room

good value price. great lego pieces on room walls. parking is a stone throw away from hotel.

pool, the breakfast, the location and the staff

the gym is bigger than average

the riverside bar and restaurant was fabulous

the spa was very nice

the swimming pool spa jacuzzi gym really disappointing.

everything gareth in the bar absolute gentleman who could not do enough for us

location is great, room comfortable with adequate wifi

though we were staying there and stopped our guests booking own room as it was late so said no to room service drinks to appalling

no food on weekends apart from sandwiches at the moment, for room service.

no room service

limitied facilities, most closed due to covid. only had a bar and restaurant area.

central with free parking for guests and many bars, pubs, restaurants and coffee shops on the doorstep

breakfast options were slightly limuted in terms of the buffet variety of foods provided

breakfast was very well presented, tasted fresh with extremely kind and attentive staff ensuring

hotel had plenty of parking and was situated in the middle of the town

ev charger to work was a faff, but we managed it with help from staff

property manager was easy to contact and helped with early check in

fact that it had a kitchen was great

air con is available -we was visiting in winter beds were comfy and if one needed a functional kitchen kitchen they were all there except dishwasher

needed 6 chairs in kitchen, couple of fold up chairs so every one could sit as no lounge.

great apartment beautifully decorated with good functional items in kitchen

wifi is bad inside the rooms. price

location and room service was really nice and came quickly.

breakfast was flavourless , bacon too salty and scrambled eggs tasted processed

spa and steam room

the room service was also efficient & great food

room was very noisy woke early every morning by laundry or rubbish collection

staff were amazing from booking, helping to arrange the party, our hotel stay, the party, the bar staff, the breakfast, everyone was so helpful, courteous and made us all feel so welcome

we all had kids between 1 and 7, which were all accommodated well

breakfast offered is now a buffet with a great choice of both continental and cooked

would have liked a mini fridge/mini bar in the room

wifi was great too and telly had chromecast which we enjoyed using to watch netflix and youtube

the room, amenities and bed were lovely, the snug bar cosy will go

from the courtyard whilst we were trying to sleep, the lack of the wifi code in the room, the lack of any kind of written communication in the room

staff from reception, bar staff, breakfast staff were all exceptional

excellent wifi

not even room service

the location is delightful. the staff, food and parking were excellent.

on-site free parking provided

the location, the food,the grounds,the pool .

o went above and beyond), to those on reception and behind the bar were super warm, friendly and efficient