extensive breakfast buffet

modern clean comfortable with outside terraces and a good bar and dining room

catering and bar quality is excellent and reasonably priced rooms are modern and well

bar and good restaurant for dinner (although the websites are not too clear about this, there is

all. breakfast special the service from ms. zurine

big, free parking

it has a private parking so there is no problem to park your car

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

good location, with parking

location and a big parking lot

parking is plentiful and secure

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

big parking space

private parking and good communication were also much appreciated

good parking facilities and easy access for wheelchairs

just down the road is a great restaurant and even a mini-golf

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas and water

they serve a very nice dinner at a reasonable price, breakfast is great

everything - design, location, surroundings, staff, breakfast

the shower was excellent and breakfast was scrumptious

we enjoyed diner and breakfast at the hotel, all very tasty

you news to take the car or bus to go center but the bus was resolu easy, even with the kids

there is a bar area, and pool terrace which serves food all day and it s very good

a bunch of kids under 14 were staying there too (with parents) and nobody told them to be quiet

and it’s a “fancy” one, so not as easy to get something to eat for kids

the staff were so helpful and they arranged room service for us when we arrived after a long day of driving

selection at breakfast buffet, huge pool, gym with nice view to the woods

spotlessly clean, lovely modern rooms, rooftop pool was great

early check in was much appreciated

the breakfast was amazing, the gym is so modern and good also

room was large and comfortable, and the hotel’s decor and facilities are modern— spa, pool, meeting rooms

the room service food was of a

it has small gym although better say a couple of cardio machines and some

very good wifi in room

room service but we wanted a light meal in the evening

poor wifi, noisy neighbors

comfortable, breakfast was good, the staff was helpful and as an added bonus the gym facilities were nice for a quick workout

pool is a bit small, but hey it has a pool and a food truck

and the rooftop pool was the icing on the cake

with good bedding, we got free room upgrade because of baby, tons of parking in front of hotel, gym very modern with kettle bells, this hotel rocks

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the evening

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous food at exceptionally good prices

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel which was central to the town which was a vibrant

big parking area even if you travel with trailer

ough limited choice to

we came at night and there was no problem to park a car in their secure parking lot

nice extra with the free bar of champagne and popcorn

free on site parking too

the room service is also very nice

also restaurant was good and great room service until late in the evening

the parking lot was a bit difficult to drive into and had some limited space.

no room service with very limited food

is a 20 min walk to the sites a bit long if you have young kids

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

breakfast biggest selection we have ever had

d would open earlier too) and we would also appreciate a larger pool

pool

the breakfast is obviously a highlight

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

good service in the bar

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

room was a bit noisy at times as there is cafe/ bar below

the spa is awesome and everything is brand new

also, it would be nice to be able to order drinks from the pool, that would suit the overall experience of this amazing place well

we asked at the bar for some extra still water for the room and got charged €5 for two small bottles

it was a pity to pay extra for the pool and spa.

the room was spacious

) -gym on the first floor was incognito (sign on the door referred to a meeting room) - wonderful

unfortunately the rooftop spa pool was closed during our stay ud83dude25

we ate in the bar and enjoyed the food and drinks

bar and whirl pool were closed

rooms for the price, very convenient underground parking ( if available ), staff were great, good gym, it is approx 15 to 20 min walk to the old town ( for us was not an issue), we enjoyed the

wifi could have been stronger and secured

no gym, no swimming pool, no roof top bar.

room good and staff in piano bar excellent

spotty wifi

it was good location and spacious. breakfast amazing

the breakfast was great, with lots of selection

large room, tv, nice breakfast, non-stop reception, clean

wifi worked really well

the cleanest the decor and the breakfast

comfortable room, small terrace, excellent breakfast, close to the centre

great gym on the premises too

we were able to have an early check in, which was great.

great gym

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities that

good bar and food.

pool was a bit too small to accommodate more than one family with kids.

although there is pool and a gym

we also hoped that pool would have been heated or at least stated it was not heated

great gym and pool facilities

the room was lovely and bright and cool and clean with a fabulous view over the town, the pool was refreshing and relaxing

sad you had to pay extra for the gym

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already sleeping)

the state of the art gym was a bonus as pas the straight forward parking

good bar and ate in restaurant on first night

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

we did not like the initial room offered. also, the hours of the gym was very inadequate

everything. really nice decoration. nice details for the kids.

breakfast is not available for a very long time, there is no room service outside of breakfast hours which personally i find ridiculous at a hotel of that price

friendliness of staff, cleanliness, downstairs bar area, peaceful area

i loved the entrance and the bar in particular

pool, staff and breakfast

pleasant garden and swimming pool

i loved the garden feel of the grounds, pool nice and clean and felt tranquil

above all, a wonderful cider bar is just around the

the grounds were very pretty and there was a nice pool

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

the snack bar is very pleasant and ideal for a drink or snack any time of the day

would have been nice if the bar was open in the evening for a coffee or drink

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

they helped to get 2 rooms together so parents and kids could be together

location away from touristy congestion, friendly staff and good parking garage with ev charger

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

good bar and restaurant with a terrace

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

nice bar area

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the old town

no pool access and nothing to warn us. we wouldn’t have booked if we knew wasn’t open

breakfast was the same for 4 days

fantastic breakfast

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

clean rooms and great food in the neighbourhood bar and restaurant downstairs

tapas bar was awesome - food extraordinarily tasty

out after that), and then on the last night being called down from my room as someone in the bar had not paid their bill

has bar and restaurant

really good gym, although the air conditioning in the gym did not work very well.

- gym and spa - rooms - cleanliness

- gym and spa - rooms - cleanliness

a well equipped gym on site

everything was perfect the room the gym the breakfast

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

nice welcome by the staff, comfortable and spotless bedroom with balcony, awesome location, nice breakfast

breakfast was amazing, and the spa, and the hotel team were great

breakfast and nice room

the pool is old

laundry service was a bit slow

air conditioning not working. no availability of early breakfast with early airport departure.

no bar or restaurant. breakfast mediocre

amazing breakfast, freshly made, simply delicious

much choice at breakfast - also it would be nice if they invested in a nice wine bar for evening time to relax

personally don t think you should charge extra for spa access and indoor pool for hotel guests

extensive views from the rooftop terrace. great spa facilities.

spa area is awesome and everything is clean and maintained

the rooftop bar seemed to have trouble.

generously

balcony, separated toilet/shower, large shower, room service

late check out and hotel allowing us to leave bags and car free of charge until late afternoon

an indoor pool and a gym would be nice some plus.

maybe longer room service times if the bar / food options are closed downstairs

also thought it was a pool on the roof terrace but was more a splash pool

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

high quality breakfast and plenty of resting areas in the lobby

loved the location of the hotel and the breakfast was great

a lot of road work going on out front of hotel but that was unavoidable; also no bar or room service available during

a bonus too, there was a small fitness room we used daily

location, staff, breakfast, wifi

wifi didn't work with iphone

delighted there was a good car park. we were facilitated with an early check in.

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi was very poor

it was perfect great location fabulous staff lovely breakfast very clean

loved that the breakfast was so relaxing and staff easy going and helpful

restaurant and bar available

super lovely helpful staff from the front desk to the bar to housekeeping

it was between bar area and bus terminal

the lobby bar was nice and the breakfast buffet had delicious food

amazing bar and restaurant with delicious food

the pool was great too

fairly quick to come but the walk to the old town is approx 30-40 mins so depending on your fitness it may not suit everyone

pool had good number of sun loungers with parasols

view on the bay very good room service and very professional team from concierge, people at the desk and lady at the room

view, amazing staff, room service menu also decent

no spa or gym on location

great room service

the price, i would expect some spa facilities

breakfast was not only very well taken care off, the staff was extremely helpful in finding us a

food in the hotel bar and restaurant, very friendly staff

hotel in a brilliant location with fabulous restaurant/room service

i would suggest to get a suite if travelling with kids/baby

gym, sauna)

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

there is just a sauna room next to the gym

gym was also not adequate

the gym is very basic.

also, the hotel has a small gym and sauna in the basement

great location, useful fridge/kitchen area

the community kitchen and the hot chocolate was so good, perfect location for our stay that week, nice room and

and the kitchen area was useful

nothing really. would've been nice to have some tea options in the kitchen area

there was an open kitchen for use and coffee was free

lovely breakfast, great room, friendly staff and excellent location

a laundry is a 4 minute walk away

breakfast was great and the lady who served it extremely polite

breakfast and gym were ok, can be improved slightly.

clean, comfy, good breakfast, great location.

early checkin dir to ongoing car problems great bar and terrace areas

gym facilities were a bonus

gym was okay but there was no towels, no cleaning equipment or drinking water…this was very

the rooftop bar has great views and is a definite plus

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

overpriced extremely small rooms no gym

room service was not very good

staff outstanding and standards were excellent would benefit from a small gym

great location in old town, right next to the beach. lovely rooftop bar and staff were amazing.

with fantastic views of la concha beach and right next to the old town where all the tapas bars are

room service for a cup of coffee seems extortionate

fitness room was under renovation (and it was not mentioned during the reservation time), i was (+) the fitness facilities are out of this world (+) gym is the best, big space and different variaties of fitness equipment

was a bit expensive in room service

limited vegetarian options in hotel restaurants and room service

no room service or spa

coffee, cackes, advice, late check out not a problem

it can be quite crazy outside due to the bar at the corner, but it's still a wonderful stay.

the bar can be noisy downstairs

very friendly and helpful , gave us early check in comfortable bed , fresh linens , great breakfast with homemade cheese cake carrot

street noise was loud but sound machine for the kids worked fine.

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and bread and butter pudding, just not at the same time), the room decor and basilica (+)best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs (+)loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was (+) it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs (-)rooftop terrace could do with a little bar or coffee machine (+) we tried the hotel bar for wine and pinxtos and both were delicious (+) excellent pinxos bar across the street (+) there is a roof top bar area to take drinks that we enjoyed

perfect location, nice staff, new hotel, great breakfast

gs, toast,

brilliant location, class views, zero noise, the breakfast is unreal, proper good food

location was great! staff was friendly and helpful. the breakfast was wonderful!

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a shame if

gym is not suitable for training. small and little equipment

the gym is very tiny.

we used the gym a lot and it was great for its small size

gym even though they said they had one

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

nicely decorated rooms, great wifi and shower units

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

wifi at evening not working very great but triedto find solution

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

the hotel did our laundry was 10 euros a bag

the bar was a comfortable area to relax at the end of the day

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

really nice hotel and good food. on-site ev charger is 3.6kwh.

also the bar tender marcos was super nice and friendly

it is beautifully decorated, our room was very comfortable, the gym is small but well-appointed, and the staff was helpful

and clean room, friendly staff, was great to have 24/7 gym with all necessary equipment short walk to the downtown with lots of restaurants, shops etc

breakfast - very good having a relaxing drink in the bar or the guest lounge - very good

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

food offering no room service available until bar open anyway, so just from 7

no bar !

allowed early check in. room was basic but ok.

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

go to the bar op down the road across from the michelin place, great

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly