clean, welcoming helpful staff, spacious room, excellent wifi. very good communal area

although it was supposed to have a restaurant with room service, when i asked i was told that they don't have a restaurant on a sunday

the gym could use a bit of an upgrade.

poor gym, weights are worn out.

didn t use the restaurant but enjoyed a pizza in our room from room service, thoroughly enjoyed our stay

on site restaurant & bar with evening meals helps if it pours with rain and you don’t fancy walking to other venues

the hotel has a very comfortable lounge/ bar area and there is a pleasant garden to the side of

was a great size, location was ideal for our stay, staff were attentive and bar was open

early check in helped us

a nice bar too with a lounge to relax with sky tv

- great shower - ev charging in the carpark - beautiful views - lots of lovely walks close

there were four ev charging stations out the front which is super handy

were good, marina just a short walk away past the life boat station, car park can get full quickly as the hotel is open to non residents for food

only other thing was that the ev chargers had been disconnected due to technical problems, which made the trip less convenient

lovely hotel enhanced by being in a great location and having ev chargers on site

we appreciated the large and comfortable bed, and the ev charge points (11kw, paid separately)

you do not serve pints, would be nice to have a bar in a lounge so you can just chill out at the bar and have a beer

evening restaurant deserted, there wasn’t really a bar area

ev charging points in car park

peaceful, comfortable, great location lovely room, beautiful gardens, great bar and restaurant

late check out included

broccoli for the kids, only lettuce and sliced tomato which would never get eaten

comfy, friendly, insulated . kids love the bunk beds

the diner is always good and popular with the kids.

my young adults kids loved it too

was insanely delicious, the bar was amazing, room was beautiful and the staff were so friendly

also love having a mini bar which you don t see that often in smaller hotels

the mini bar well stocked, but as you anticipate a little pricey

honesty bar would be good

great location and great decor / ambiance. very helpful and friendly staff. excellent breakfast.

breakfast was delcious and we were able to change to room service

room service on the friday night due to large parties in the restaurant for dinner

dirty carpet in room no aircon no lift wifi security had to log in every time you used it. .

requested a top floor room to be away from bar noise

disappointing that the wifi was down for my two night stay and no excuse for cobwebs on the ceiling

the hotel itself was stylish, we thought the bar and garden were lovely

homely and personal. great location. delicious breakfast served by friendly staff. parking.

good breakfast with room service. comfy bed and nice room

great breakfast, room very clean

if you re driving parking in this area is a nightmare - not a problem if you re staying here - the hotel has ample

room service availability after hours.

wifi was fine in some areas of hotel but slow & dropping out ++ in evenings in my room - much too

the standard of the hotel was excellent and had a restaurant and bar plus it was clean.

the breakfast was flexible and accommodated my needs.

room service was excellent

there was wifi but it was quite slow and no reception for it in rooms further away from the cafe & front desk

wifi is only strongest at the lobby

courteous staff; tries their best to facilitate non-standard requests;; excellent, reliable wifi; courtesy fruit, tea, including herbal tea, and coffee in room; close enough to walk to a

no room service so no tea or coffee replenished no clean towels and we had to ask for tiolet

stable wifi without any fuss

good wifi

room was very comfortable, and we loved the bar downstairs

breakfast was very good with a nice choice

location was great, it has easy parking right by the hotel, the room was very comfortable and clean

the breakfast was excellent. parking was convenient.

had a good pub meal there on the first day), but we didn't have breakfast so can't comment on that

black out curtains that fit the windows, plug sockets in accessible places, wifi that reaches the rooms and works easily with a

room was big, the bed was comfy, the bar was great with a variety of craft ales and it was in a perfect location for work

also did room service if required

the bed, the tea/coffee facilities, free breakfast items and the late check out.

location and free parking

were warned about the onsite bar and evening entertainment facilities but it was still noisier than we

fresh fruit and a well stocked mini bar with great prices

dinner & breakfast were very good quality and the hotel bar included a talented mixologist

reliable, free wifi was appreciated too, as was the great vegetarian breakfast

i did not use their bar this time, but i can assure anyone reading this review that the bar set up is fabulous

it is so worthed for money, especially for family with 2 kids

most people came by 9 and you have to wait 15min for the table,

they must have answered my room service call within seconds and promptly dealt with my request

plentiful selection at breakfast

very clean. staff were attentive. breakfast was brilliant. great location

gym without view & room without a fridge

the wifi is not secured so connecting to work directly is a problem

we ordered the room service and it was delicious

bar staff and reception all really helpful and friendly

late check out but they did hold on to our bags til we were going back to the airport , and our

for room service i come away for break not to clean my room there come round asking what i have run out

amazing location, great price and the breakfast was lovely. very cute bathroom

early check in

location helpful early check in advice on parking ability for dog to stay

room service however whatsapped the hotel for extra pillows and toilet roll and had an instant

hotel was so modern, spa facilities were wonderful

breakfast was a bit of a faf bar wasn't stocked well they ran out of my beer ud83dude12

gym and pool facilities are incredible

gym /pool changing rooms very clean with great facilities

accessible plug near tv so you can't connect a consol to th tv) which if you are travelling with kids is a problem

they had a gas fault while we were there and menus and room service were severely restricted

we didn't use the honesty bar or room service but it was great that this could have been an option if we needed it

the mini bar and snacks were great

receptionist very helpful and room service and quality of food very

breakfast was delicious and arrived as room service due to the refurbishment

staff were very helpful free bands for the kids for ice cream

staff were friendly and helpful and allowed us an early check in.

the gym was good by hotel gym standards.

very friendly staff. free cookies with kids’ bedtime milk. helpful concierge.

the staff made this place incredible! they went above and beyond to make my kids feel special

early check in by email

we eventually had a room the walk to it though the corridors was littered with dirty plates and laundry piled up outside every room

were given a free early check in

laundry and food items left in corridors

can’t fault our stay here. great room and was ready for early check in. fantastic location.

the room was clean and the breakfast was really good with variety to choose.

nice quiet room, nice staff, lovely breakfast, good lifts, reception / bar staff. ex.

breakfast in the morning was good and you could serve yourself

gym

also the breakfast was delicious

great bar and cafe, cocktails and brunch in the morning were perfect

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

the bar had excellent drinks

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

modern. felt luxurious but with small rooms. loved access to the gym!

we also liked the bar area

great modern property central location nice rooms 24 hour bar games area

early check in options available, despite requesting this at the point of booking

bar was really nice and well priced

the reception staff and room service staff where always friendly, very pleasant and helpful

room, cleanliness, bar and cocktails but most importantly the staff

very comfortable stay, great location and free parking

we also liked the check in from 2 pm and late check out of 12 pm

staff very helpful and wifi was good in our room

everything, staff, restaurant, bar, atmosphere, gym

the gym facility was brilliant

location amazing lovely clean hotel friendly staff great breakfast

kids loved free popcorn on arrival and coming inand out of reception

tried to call room service at 00:20 and there was no answer, no information in the room from what i could find

the communal space is so important, there’s plenty of space and a communal kitchen

has a kitchen you can use which is also kept very clean and tidy

pool table, ping pong table, drinks dispenser, small kitchen area, settees, table and chairs etc the concept is something we've never seen before and i

location is great. my kids love the pool :)

we had a room for four, and my kids were absolutely over the moon

friendly and welcoming, really nice bar and restaurant

nice bar and garden area

had not booked a table for dinner the staff were very accommodating and allowed us to eat in the bar

lovely restaurant and bar close to the airport

the bar and restaurant were relaxing and

very good wifi to get some work done in the lobby or in the room itself and a pretty cody

gym

the gym, the staff, clean and beautiful rooms, excellent food

location was perfect. rooms were nice and clean. the gym was modern and more than adequate.

i feel the room service meal we ordered was quite small portions

but not at this place ud83dudc4d i also appreciated that the hotel had some entertainment for the kids/teenagers

really pleased with the dairy free options at breakfast and interesting smoothies too

the room was big enough for our family

good location / excellent food and room service will definitely be back

the room service/food was exceptional i enjoyed every meal i got

handsets - two did not work and previous guest's laundry still in the drawer when i arrived - no big issue though and dealt with promptly by

gym facilities could have been bigger

late check out and it was clean

size of the room cosmetic products available gym access 24 hours

room could've been a smidge larger the housekeeping staff seem to leave the trash and the dirty laundry in the dirty dishes out in the hallway

central location, modern, clean hotel. nice gym

reception staff were friendly and efficient room service staff were pleasant and good

bar food was ok

very clean, tidy room. all staff were very warm & friendly. gym was excellent.

breakfast was delicious and the restaurant was gorgeous, such a lovely atmosphere

very small rooms, not clean , not comfort i don't suggest it if you travel with kids

i had kids pizza and we shared a portion of chips, both of which were cold, so a big disappointment

accommodated an early check in and late check out

good breakfast included in the price, will definitely use again if we

buffet breakfast

excellent breakfast

the only option for late check out is 5pm for £30, would be nice to have other options of extra

bar downstairs great

drink in the bar before bed .

like (although i didn't need it on this occasion) the late check out (1200 hrs) as you don't feel rushed in the morning

the bed was really comfortable and it was great to have complimentary late check out (2pm)

breakfast bar was well stocked and the croissants were flaky

arrived in the evening and went down for a drink in the bar area

very friendly staff and a good breakfast.

moved us rooms and added another so we could have inter locking rooms with the kids for more space

they offered 4 different types of pillows on offer for people which i've never seen before, spa/pool was great

good the room was also really clean there are also so much activities to do there is spa ,pool ,kids cinema and so much other things to

fantasti've staff made the kids feel so welcome

your encouraged to wear the robes down to the spa too for extra comfort

t that i used it much, as i was dog tired when i got there at 9pm) and a

breakfast very good and service with a smile too

warm welcome, very comfy room, nice bar environment

location. comfy bed. clean room. ev charging. peaceful.

breakfast is only continental but all produce is fresh and of a high standard

room was very clean, staff friendly and very helpfull. bar was also clean and tidy.

food quite expensive and no free wifi

wifi weren t strong, and i had a problem with payment, there was miscommunication, which should

great breakfast reception desk did everything possible for us so friendly great with kids

nice size room, clean, room service was quick and the food was gorgeous

wesley and debbie at the bar were fantastic and went out of their way to accommodate my needs

in our room would have been really good but it was available in the lobby and the bar

however, asked politely if early check in was available, and emailed twice prior, as we were attending a wedding at 3

staff were great and really went above and beyond, accommodated an early check in and even upgraded the room

friendly and helpful staff, bar food was delicious, very comfortable beds, good size car park

reception staff lovely clean comfortable room excellent bar area and restaurant lovely

and accommodating for our large group for the evening meal the food was fabulous and a delicious breakfast the next

lovely tradional pub with a cosy bar and comfortable restaurant

selection for breakfast - well cooked, and served with a smile by susie there was a well stocked bar, and adam the barman was most helpful and welcoming we had a small evening event in the bar and

big breakfast cooked to perfection

welcoming staff,comfortable room and excellent dinner and breakfast

comfortable room good value nice bar good choice of drinks and food excellent staff

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

away with 9mates on golf trip

we really liked having the friendly bar right on our doorstep

bar service and breakfast service were attentive

bar staff waitresses, reception

there was also rather a lot of walking around to do at breakfast

swimming pool, sauna and gymud83dude03car park situated in front of the hotel £5 per day

in the restaurant and was super yummy but a little on the expensive side for us but happy the kids got to eat free so that made up for it

we had lunch, dinner and breakfast here and it was absolutely delicious and very well presented

linen and towels provided, room service if you wanted it

we had clean towels and clean comfortable beds as well as a late check out of 1pm which allowed us to have a good rest before travelling home to north wales

wifi wasn t working in my room

the bar stays open till 12

no free. mini bar lol

fine for adults to ignore but the kids struggled to sleep due to the noise of people

was too early in the morning for us to have breakfast, but we did have our evening meal in the bar & it was tasty, well cooked & good value for money

the continuous bad language used by the locals made our visit to the bar short

the welsh reception / bar lady was lovely

the bar below had standard pub choices for meals and the portions were huge

sweet little welcome pack of biscuits, coffee, fruit and some good stuff for breakfast

room to a high standard, clean and comfortable, good continental breakfast. great host

is a beautiful olde worlde place with the most charming bar i have ever seen

nice little breakfast box in room

supplied breakfast for when we leave as we used the airport so it was lovely snacks they left and porridge

clean room. spacious shower. breakfast at 4

comfortable,clean room and excellent service in bar and restaurant both for dinner and breakfast

evening meal breakfast comfort

they told me about breakfast to start at 4am but till 5,30am no hot food to be seen

breakfast was exceptional

free wifi, lift to all floors, what's not to like

at least) plus wifi shut down at 11:00

ample parking space for those who drive

was a bit of a problem in our room but the receptionist helped us connect to another wifi network that was much more

bar and restaurant times and room service availability would be helpful

property lodge was part of the beautiful golf course and had a lovely pub

kitchen was closed but ann the bar lady was amazing

location by the golf course

where it was situated only 5mins from the airport food lovely so was the golf course and everything

restaurant and bar open in golf club a bonus

also the lovely lady on the bar

the food the night before took over an hr to come out and we ordered kids meals b4 we even sat down so we could get them fed

we loved the look of the bar and restaurant, even though we didn't eat there and the reasonable room service prices

tray of room service left from the previous occupant of my room which stayed until i ordered room service

staff, deco, atmosphere, breakfast and location

room for myself and my children: friendly staff, lovely pool and a great golf lesson with the resident professional - all in all a brilliant short stay

pool is big enough to do laps, the gym is big and has all the facilities, sauna, steam room, golf course, lakes and surrounding area is beautiful

location but near chepstow town itself easy access from motorway clean tidy nice food nice spa

there isn t free wifi at all- basic wifi costs 9!

also wasn t clear you had to pay for wifi in your room and that it s expensive

parking was good, very friendly reception, lovely clean & comfortable room and great shower

ev chargers in the car park

lovely hotel friendly staff generous room size with the option of late check out

kids

good sized room. quiet. nice elemis products in shower. room service each day.

had a two bed chalet with lounge and kitchen

replacement bedding and towels ie laundry service amazing

chalets are very clean and spacious fully equipped kitchen the onsite take away service from angelinas was spot on and very well priced the site

laundry room available (requires chips though)

spacious and well appointed bar and restaurant - friendly staff

did not meet anyone in person breakfast

continental breakfast quite adequate, choice of cereals jams etc.

so nice to have a living area while the kids are in bed

was given an access code to the front gate and the kids loved having the horses outside their door

the breakfast options were adequate and ideal for what we needed, lots of tea, coffee, sugar, jams and

got a nice sized play area which both my kids enjoyed

value for money overnight stay for airport bar food pool table for grandsons rooms warm bending and towels spotless white

the kids enjoyed their 3 course meal especially make your own wraps and brownies

long queue at the bar to be served, staff were efficient but they definitely needed more help.

food at the bar was amazing. would definitely stay here again.

room was difficult to get to with going up a lift then down a lift. harder with kids.

breakfast was fantastic with all you can eat full english or continental foods on offer as well as

we appreciated the ev charging points

the hotel we forgot our hotel card to get in the gym the receptionist who served us came off her break just to help resolve it for us so very good

breakfast excellent

the hotel had an ev charging station

friendly waitress and bar staff as well

added ev charger as a bonus for my ev

a small thing, the reception was inside the pub and you had to walk through the bar to get to the check in

flexibility and manners of all the lovely staff, the manager, the bar staff the waitresses at breakfast and the housekeeper for our

breakfast was delicious and lovely location and atmosphere

travellers should note that only a continental breakfast is offered at the queens

didn’t eat the breakfast

nice ambience in the bar and restaurant and friendly, attentive staff. comfortable bed.

nice setting, nice room. friendly bar man. pretty good food.

the spa facilities were good even though being renovated

people freindly even in thepubic bar i would stay here againbisnessbisness

wifi was very unstable and kept cutting out

place was spotless, all the luxuries in the room, kettle tv etc, the breakfast was brilliant and wifi also, good food served in the restaurant and a super sized comfy bed

was excellent especially the hot roast potatoes on the bar

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

the staff were excellent , lovely bar i can't comment on the food as i never ate there.

they couldn’t do enough to make our stay the best it could be from organising an early check in to helping us carry our buggy up the stairs and out of the taxi

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

location was perfect . staff were friendly . bar was nice, had the golf on

lovely staff, great bar and restaurant and great location to all the things we wanted to do

location was great and the breakfast and dinner we had was very nice

the restaurant meals were excellent and the bar was very relaxing

food all round breakfast and dinner excellent choices and perfectly cooked

possibly 9.00 is a little early to finish breakfast service.

breakfast excellent

we requested an early check in and we were sent our room code soon after, that was really appreciated

great quality cooked breakfast

great location, clean and comfy, breakfast was superb, choice was great, freshness and again the lady was so helpful

cooked breakfast was excellent, along with various continental options

to order room service rang on and off for half hour, then tried reception and housekeeping but neither lines

the standard room was large with a settee, comfy bed, adequate hanging space and a chocolate bar with our tea tray

particularly spprected late check out and extended breakfast

service in the bar area. we were forgotten a few times although the staff were very apologetic

was fantastic for the airport, and having an early check in flight

breakfast was lovely, rooms nice and beds comfy

lovely full english breakfast

breakfast was amazing nicely done and a perfect start for a working day

was great, breakfast was 10/10 & the atmosphere in the bar on the evening was spot on

interesting place with lots of history and breakfast was delicious

clean and tidy hotel. good breakfast and nice bar area too.

lovely atmosphere in the bar & really helpful receptionist

a good selection of breakfast…all area of the hotel & garden were clean & tidy

was visiting bath spa uni with daughter, so handy location just being 10 minute drive away

warm welcome, helpful staff, comfy beds, cosy bar and absolutely delicious fresh-cooked breakfast served with a smile

the bar staff did offer me a menu for takeaway

bed comfortable,shower awesome and bath huge,breakfast amazing

staff amazing, as was breakfast. room clean, spacious and comfortable. parking excellent.

breakfast was great

reall friendly staff and breakfast was awesome

see if we needed food left for us as we were arriving late and then noticed we had a birthday and breakfast arrived with a candle

lovely location and good parking

breakfast

d very comfortable) and the breakfast was excellent

the food in the restaurant for dinner was amazing, and breakfast was the best hotel breaky i have ever had

staff comfortable room nice bar area good breakfast and ev charge point a bonus

very friendly and helpful, hotel clean and comfortable, good pub/restaurant attached with kids play area

the restaurant had a special kids room and it made the whole place noisy

we were given a larger room and late check out all free of charge

control- window opened but out onto car park, where people were having their post-pub chats and kids were using pub beer garden, enjoying themselves but not great if you needed some quiet time

bed very comfortable nice en-suite plenty of towels tea coffee and biscuits in your room free wifi secure car park would definitely recommend this place and will definitely return again one

very pretty, authentic, stone-built pub, in a quiet rural location, with loads of parking, and a series of beautifully-appointed bedrooms on the first-floor

good atmosphere and nice bar ambiance

very comfortable all round, great welcome, great hospitality, great bar and restaurant

secure parking a bonus