wifi was very unstable and kept cutting out

people freindly even in thepubic bar i would stay here againbisnessbisness

bar specialises in cider so not one for real ale fans

nice bar downstairs

the wifi did not work in my room.

staff were lovely, and breakfast was excellent

food all round breakfast and dinner excellent choices and perfectly cooked

food excellent and relaxing bar and garden areas

old building, beds very comfortable, breakfast was lovely, lovely bar area nice and cosy with a log fire will stay

location was great and the breakfast and dinner we had was very nice

full english breakfast was really really tasty, even the hash brown and tomatoes, which are normally bland in a

relaxing, small bedroom/bath, however, bar and restaurant provide comfort

was visiting bath spa uni with daughter, so handy location just being 10 minute drive away

a good selection of breakfast…all area of the hotel & garden were clean & tidy

only fault i could find was that having a continental breakfast there was only toast - where i would have liked a croissant/ danish pastry

have stayed before and again had trouble with the wifi connecting on my phone

food stopped to early,no room service,no mini bar.

no breakfast room service

for late check out but kept getting disturbed by an angry house keeper who wanted us to leave

the wifi for me was slightly slow

to access and early check in enabled

perfect for travel to airport with small kids

accommodated an early check in and late check out

early check in and late check out

and breakfast good

lovely staff, easy process, nice room, will use again , late check out time was a bonus

early check in due to a migraine, as soon as i lay down to sleep the door went to change the soap

great that they have bar and food served until late in evening

the food was very nice we had an evening meal and a breakfast

decent bar and lovely staff exceeded my

also a bonus to have the gym included in your booking fee and had a variety of equipment

the gym is also equiped with everything you need to cover a proper workout

the wifi worked well

very clean, tidy room. all staff were very warm & friendly. gym was excellent.

good restaurant / bar with a great

gym maybe needs upgrading

great staff, great food, very nice for kids

better room service menu. had to go to tesco as we were 5 mins late for full menu.

but not at this place ud83dudc4d i also appreciated that the hotel had some entertainment for the kids/teenagers

shower and comfort of the room was excellent and we were aloud a late check out free of charge

useful gym facilities

late check out and it was clean

room service was great

room could've been a smidge larger the housekeeping staff seem to leave the trash and the dirty laundry in the dirty dishes out in the hallway

early check in, helpful reception staff, nice bright clean room

we ordered room service and the food was fantastic and staff lovely

food, nice rooms & most importantly all the staff were incredible - from the front of house to room service

the hotel was fab! perfect for what we needed and enjoyed the room service!

fantastic friendly staff, lots of comforts, best shower ever, fantastic room service

the gym was fantastic, it is not shown on the pictures but it if nicely equipped in technogym treadmill

was so cool, free pool and ping-pong, nice kitchen, lovely rooms and the location, even tho it was out of the centre was a lovely area

power shower, divine smelling shower gel/ siap/ shampoo/ conditioner, well stocked honesty bar and well equiped communal kitchen

the kids loved the candies as well

we didn't utilise the kitchen but definitely would if we stay here again

sefl-service bar is great

super kind receptionists, good location , lovely room, comfy bed , great food and room service .

there was no room phone line to connect the room service.

it would nice but walked in and it is extremely posh, bell hops, glass floor, two restaurants, gym, swimming pool, spa

no room service

i liked the breakfast. also some of the stuff we're excellent. team members such were wonderful.

i asked for a late check out but was woken up early regardless

though it wasn t obvious how to get to the hotel from inside the car park) and there were ev chargers which made it even better

hotel is in a great location right opposite cabot circus, with free parking right next door which is brilliant to have - you just have to provide your reg number to

we also liked the check in from 2 pm and late check out of 12 pm

location was excellent and luck being the bar is ah smashing young man and was very helpful

location, lots of bars and restaurants near - comfortable and spacious room - free wifi - we got early check in without having to pay more - staff

unlike some 5 star hotels the bar stayed open to 2am in the morning

room service however whatsapped the hotel for extra pillows and toilet roll and had an instant

comfortable bed, good breakfast, good selection of food for dinner, helpful staff.

room service would be great but fab you can order in the bar and take to room

corridor up to room had three piles of used dirty laundry left on the floor , we arrived at 7:20pm and took photos of this as it cross contamination

laundry and food items left in corridors

was unclean on arrival - toilet etc corridor's were still strewn with dirty laundry at 4 pm, both days we stayed

can’t fault our stay here. great room and was ready for early check in. fantastic location.

laundry and cups etc in hallways while housekeepers were cleaning rooms in hallways

great convenient location late check out

the lobby was great, friendly staff l, plenty of space and kids had a great fun

didn't use the gym during our stay but they have a gym

we also liked the bar area

great value, clean spacious well decorated rooms, good facilities (gym, pool table).

breakfast was delicious and arrived as room service due to the refurbishment

receptionist very helpful and room service and quality of food very

the mini bar and snacks were great

appreciated the added treats in room, no room service charge and breakfast was delicious

we ordered room service via the app one morning and the breakfast was amazing

value, big suite, clean and tastefully decorated, comfy beds, friendly staff who even treated my kids to welcome

room service was not as advertised

it is so worthed for money, especially for family with 2 kids

rooms and facilities especially gym

lovely room, great restaurant and ideal location. parking and ev charging a real bonus!

were friendly,and the room was lovely and clean and comfy, gym ud83cudfcbud83dudeb4ud83dudcaawas perfect for what equipment i needed and it's 24hrs so happy

there wasn t anything really if i was being really picky there was no room service

bar staff and reception all really helpful and friendly

be nice not to have to pay for late check out

alot of miscommunication and confusion at front of house and breakfast etc and then asked for a late check out which was paid for yet 3x we had different maids chapping our door

value for money for where properly was and the proximity to bath spa university was excellent

great choices offered for breakfast

parking as great had singer on the evening but in room which was close to bar couldnt hear him

staff were very friendly and breakfast was included

the staff we met were helpful and friendly, and the bar restaurant was perfect for our needs

the sofa bed is good enough for two kids

also the young lady on reception downstairs was great as was the young man on duty at the bar and restaurant in the evening

and gym and restaurant being simple, but elephant, and offering the same

suite was fantastic - massive space and kids were excited to try a bath with a tv

hotel was very clean, beds comfortable, staff were great, extremely glad of the option of late check

check in and check out were quick and easy. gym at the hotel. hot breakfast. wifi code given.

hotel bar was also fab, would recommend

nice room. enjoyed the gym.

comfortable, functional modern rooms with walk in shower, great wifi, two large single beds in our twin room

wifi authentication wouldn't work.

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

the bar had excellent drinks

nice bar on the ground floor

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

all this along with excellent daily room service and a gorgeous view

amazing breakfast and good free wifi at pretty good value. lovely rooms and beds were comfy.

comfortable bed and room, good wifi, lovely location and the evening food was fantastic.

and i couldn t find the wifi password

wifi whilst free was ok for emails etc,but not good enough to stream anything,which along with iffy

reliable, free wifi was appreciated too, as was the great vegetarian breakfast

beautiful building, bar area, location and staff

we were going to use the bar downstairs but it was

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the ongoing works but it made

was a noisy bar over the square that didn t close until around midnight

no problem parking

location, staff, big room, breakfast, parking, cleanliness

homely and personal. great location. delicious breakfast served by friendly staff. parking.

wifi was sometimes a little unreliable in the room

also room service food arrived cold

stay, lovely team members, fabulous breakfast

good breakfast, lots of choice

5 late check out was very useful

room as we were there for three nights, and we also booked a further two rooms for our grown up kids and their partners, however we were not allocated the requested room

fridge in room and room service

normal selection of tea coffee and biscuits and even fruit , and although i didn t use the mini bar it was reasonably

the standard of the hotel was excellent and had a restaurant and bar plus it was clean.

building, comfortable room and bed, great breakfast, wonderful and attentive staff, great coffee in

a good bar downstairs, and the hotel itself was nice and quiet, good for sleeping in

d room service if you wanted) and mini bar was a nice

loved location, great shower. bar staff super friendly, good drinks.

travellers should note that only a continental breakfast is offered at the queens

breakfast was really tasty and again the staff extreamly polite and engaged with our son

very comfortable & well equipped room, and tasty bar meal.

friendly and kind staff, lovely pub and cozy and clean room with a simple but genuine breakfast ready for the day

nice to have a garden to sit in - also quick and efficient laundry service

first room we were offered was in the basement, our door was between the laundry storage room and the bar/ restaurant male toilet door

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/ housekeeping room

room service did not come with a tray.

dirty carpet in room no aircon no lift wifi security had to log in every time you used it. .

the breakfast was great, we got room service which was a nice additional option to have

was brilliant and room service was an option

honesty bar would be good

very good breakfast too

the bed was so comfortable and the room service breakfast was excellent

suberb breakfast. staff friendly and efficient without being obtrusive.

stayed one night at the inn and had dinner and breakfast

breakfast in the morning was pretty amazing too and the chef was very chatty and friendly

plenty of space in the bar and beer garden for a

friendly atmosphere helpful staff lovely bar downstairs

the bar was obviously popular and the food was super

the location for the ability to get onto the city center and the breakfast was awesome with great choices

seemed like a nice place

left very early to do a family bike ride so couldnt have the free cooked breakfast

i had to say something, i would say the television channel selection is a little limited, but the wifi is great and strong

parking was available at the rear of the pub

a niggle but not a deal breaker, you can hear the bar atmosphere a little bit

free parking and it was a good location for us as we were visiting a friend nearby

not a very big car parking lot.

, its been years since i stayed at a hotel where there wasn't a tv in the room, however as the wifi signal

location for visiting bath park and ride only 600 metres away right by a golf course and bath race course breakfast was excellent very good

the accommodation is next to the inn, for breakfast and evening meal

i didn't realise the pub was shut until 12 but the lovely girl behind the bar had no problem about me coming inside to wait an hour for my sister

nice area, quiet room was spotless . close to bar and restaurant .

warm welcome, great breakfast, great location

breakfast is good and the services like pool and gym are very neat

i did not try breakfast, but it should be okay.

drinks at the bar were really expensive but that is the case in most places.

spa pool would be good and more seating outside

there was also rather a lot of walking around to do at breakfast

we were right next to the front door and eating area but heard no noise the next morning when breakfast stared

the bed was really comfortable and it was great to have complimentary late check out (2pm)

this included at check-in, again at breakfast, and at check-out

kids on floor level 3 directly above us starting jumping on the floor and running up and down at

good hotel with family and kids ..and large parking to

breakfast was hot and delicious

lovely rooms great bar staff and food

including two full-sized golf bags

room was quiet and breakfast was great and we were served by one of the several attentive staff

popular pub has a good choice of drinks and modern british meal choices, and a generous cooked breakfast

car parking problem when hotel very busy with children s party

beautiful grounds and house. the spa facilities are beautiful.

welcomed to a list of things we could not do upon checking in, including the ridicolous hours for kids in the pool (1

pool didn't have it's jacuzzi working properly and body lotion and large towels run out otherwise

the bar area needs a revamp as everywhere else was just wonderful

great selection of snacks for breakfast

warm , welcoming bar with great food

is a beautiful olde worlde place with the most charming bar i have ever seen

tea, coffee & breakfast provided

cute breakfast hamper

kids liked the pool.

i ve had breakfast

modern hotel with self check in, great wifi, good gym and a nice pub all in one place - what more could you want for business

the breakfast was of great quality and the choice was excellent

fact that we had specifically searched for and booked a hotel with pool- but when we got there, we were told that pool wasn t in operation - which defeated the

paid for £85 room for 2 parents and 2 kids one was 1

friendly and helpful, assistances from staff and local customers in the bar in very trying circumstances when my flight was cancelled due to the stormy weather

the welsh reception / bar lady was lovely

the continuous bad language used by the locals made our visit to the bar short

the noise from the pub meant the kids couldn’t get to sleep until gone 11

hotel can charge £274 for one weekend night when you can stay at the four star macdonald bath spa for £268 is beyond my understanding

comfy bed, a good selection at breakfast.

breakfast was excellent and the location perfect

in bar for winter warmers but when asked for a hot chocolate the i assume manager said they didn’t

bed was comfortable and a sofa bed was provided for the kids

the restaurant and bar are amazing

we were very disappointed there was no room service - the only downside to the stay!

chris in the bar was also excellent and really great too

helpful room service staff

the room service menu offered more choice and in the lift an a la carte menu was displayed which wasn't

think the cold part of breakfast could have offered more

good location, very good breakfast

lovely room, great shower and large towels, delicious breakfast.

was 10/10 staff 10/10 decor very tasteful and in keeping with the style of the house cooked breakfast, husband rated it as the best he had tasted bed very comfy dressing gowns and slippers a

outstanding room, breakfast and value

on site restaurant & bar with evening meals helps if it pours with rain and you don’t fancy walking to other venues

the hotel has a very comfortable lounge/ bar area and there is a pleasant garden to the side of

early check in helped us

bar well stocked and good car parking

the addition of a bar was a bonus

rooms are spacious and beautiful, the spa bath was amazing and so was the breakfast

welcoming staff,good breakfast and an extra hour in the thamae spa just for staffing at the oldfield

comfortable bar area and food offered in the evenings

poster bed was excellent, spa bath was super room size was fantastic along with the decor and quality

the lounge area had a bar and comfy seating area with a warm fire

excellent fast room service. delicious menu and top quality.

wifi was good

affic & kids partying in the evening) but nothing to horrendous

after travelling for over 30 hours and the staff went above and beyond to find me a room for an early check in

the wifi access was intermittent and frustrating.

friendly staff, spa facilities fabulous and a great location

bar was very reasonably priced although would have liked room service after 930pm, some hotels would accommodate beyond schedule

as this was one of the best hotels i have stayed at in the uk things i liked about this hotel: - early check in: drove from london and was super happy when the front desk told me my room was ready

lovely accomodation staff - even offered early check in

buttery--not a good way--and served in a column configuration that wasn't very appealing--the kids wouldn't go near them

special shout out to tom behind the bar, went above and beyond on drinks recommendations while at the bar and suggestions on what do do

room was fine with walk in shower and early check in

early check in this wasn’t accommodated left waiting for ages made us late as a result with our

hotel was spacious all staff were friendly it was good that the bar is open 24/7 another great idea was having a card on table to say available or unavailable this

it was central for our needs clean friendly staff lovely breakfast will stay again !!

the wifi was unreliable at times, but that's an issue in bath in general!

location to bath with parking, lovely atmosphere within and good choice of food in restaurant

the wifi was also patchy at best with it not working for hours at a time

parking - plenty of parking and for residents only

really happy with the bar downstairs too

the breakfast is good the wifi is reasonably responsive expensive

there need to be more adjoining rooms and perhaps a spa facility onsite.

room service was quick and easy to order

wifi charge of 12

not happy with the hotel we would have to pay for wifi all the hotels that we have stayed at the wifi is free

treatment was well worth a visit and the and the spa itself was out of this world with large spa pool, sauna, steam room, hot water bath etc thanks to the management and staff for providing us

spa and pool, friendly and polite staff and comfy room

all the staff in the reception area, breakfast room, and bar made me feel welcome and accommodated my requests

breakfast, the room, the swimming pool and spa, the location - the staff were exceptional - it was luxury - there was also wheat free

the spa and pool were really lovely

nice bar and decent food

helped with an early check in

chosen for convenience to airport terminal for an early check in the following morning.

gym pretty good for an airport hotel

comfortable,clean room and excellent service in bar and restaurant both for dinner and breakfast

room (14) was a good size for 3 mum friends, high ceilings, two sinks in the bathroom lots of space in the main bedroom

location next to sally lunn’s and close to baths, spa and abbey

great staff, enabling early check in and storing luggge while we explored

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

you are right in the centre of historic bath, roman spa and cathedral are just around the corner, nearby columbian coffee shop serves amazing coffee

did not meet anyone in person breakfast

bonus was for the kids to see the horses in the farm

so nice to have a living area while the kids are in bed

safe and secure for kids

was given an access code to the front gate and the kids loved having the horses outside their door

we were not spoke to about what the hotel had to offer, bar, spa, room service, larder provisions, pillow menu etc

the room assigned, soundproofing was really bad we could hear the very noisy family above us with kids running jumping and shouting

we would have a menu for room service in the room.

the beds and pillows were a slice of heaven and the spa was amazing

the room was out of this world, as was the food in the restaurant and the bar staff were a joy

is such a convenient location, right between bath spa train station and bath abbey the property is clean quiet and beautifully

the bar for dinner and breakfast was really great

maybe if breakfast was included that would be nice

location, friendly staff, great breakfast

everything in mini bar comes with the room so that you don't feel like you are going to get hit with a cost for just

as a sole traveller i requested room service but was told there weren't enough staff so i had to go out and buy food as it was

good price. right next to bath spa station. very friendly staff. comfy bed.

wifi is not really good

laundry is expensive to get done for weary long term travellers arriving here after many other

the hotel was across the road from bath spa station which was great as we travelled to bath by rail

the bar and restaurant area is cosy

the bar and restaurant were relaxing and

had not booked a table for dinner the staff were very accommodating and allowed us to eat in the bar

friendly and welcoming, really nice bar and restaurant

service was exceptional, great bar staff were really helpful