3 hrs of wifi only - once started i could not log out so 3 hours used up - so could not download paper in

offered room service

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/ housekeeping room

they serve up a great breakfast in their lovely dining room or bar area and the wifi is great

room service on the friday night due to large parties in the restaurant for dinner

room service served later than 09.00pm. check out at 12.00pm instead of 11.00am.

breakfast deadline 09:00

the day before you can indicate at what time and what kind of breakfast you would like to have

located,good parking facilities, amazingly comfortable bed, reasonable breakfast well looked after

wifi a bit slow.

laundry facility was available but i did not use it

wifi could have been better

room had laundry baskets in front of our door and a rolled up old carpet when we arrived

hot shower, tv and hifi in the room, free wifi and friendly, helpful staff

dinner & breakfast were very good quality and the hotel bar included a talented mixologist

wifi was rather weak and there was no plug for the bath

room service was excellent

mini bar, room service

preferred communication by email or a message through a platform that i can reply to based on a wifi connection

nice and safe area good for family and kids

breakfast and location was fine.

good choice for breakfast too

the vegan/vegetarian version of the same, a croissant with ham & cheese, eggs and toast, a kids option, etc) from their kitchen

room service was non existent

historic building clean rooms friendly helpful staff great breakfast with excellent service thanks to bea (beatrice) and her

early check in

would recommend this hotel as it is good value for money, very clean, good breakfast, friendly staff and good location

excellent breakfast

second day, minimal room service and bed not made considering full rate price had been paid for 2 nights

t really late, maybe 11pm) to see that guests had put their room service food out in the corridor to be collected and you were still walking past the same

also and could hear a lot of noise form the street below, also didn't help the first night we had kids running up and down our corridor rather loudly

is spatial good bed good wifi and nice shower

outside terrace was quite small and the bar by the terrace was closed

service and staff, underground carpark with easy access and great restaurant for dinner and breakfast

nice big room with bath, large tv, comfy bed and room service.

was so cool, free pool and ping-pong, nice kitchen, lovely rooms and the location, even tho it was out of the centre was a lovely area

we had a room for four, and my kids were absolutely over the moon

has a kitchen you can use which is also kept very clean and tidy

also rooms are next to skate park so early in a morning you van hear kids riding skateboards so if you want to sleep in it’s not great because of noise

power shower, divine smelling shower gel/ siap/ shampoo/ conditioner, well stocked honesty bar and well equiped communal kitchen

buffet breakfast was really good and we enjoyed a drink in the bar in the evening, staff very friendly

nice coffee shop and bar area with smart restaurant area

did not see the instructions to room service about entry to room for cleaning

fast free wifi

gym without view & room without a fridge

bar and restaurant were great, good quality food and service

receptionist very helpful and room service and quality of food very

we didn't use the honesty bar or room service but it was great that this could have been an option if we needed it

breakfast was delicious and arrived as room service due to the refurbishment

appreciated the added treats in room, no room service charge and breakfast was delicious

corridor up to room had three piles of used dirty laundry left on the floor , we arrived at 7:20pm and took photos of this as it cross contamination

we eventually had a room the walk to it though the corridors was littered with dirty plates and laundry piled up outside every room

room rate very expensive and didn't include breakfast, room very small.

laundry and food items left in corridors

not being attained chipped skirting graffiti on walls terrible artwork mismatched lighting maids laundry carts all over the place all day and night trays left outside rooms on floor until 3pm

check in , the room was very clean and the hotel was beautifully decorated ,fantastic choice of breakfast , overall a great stay and would stay again

breakfast was delcious and we were able to change to room service

the mini bar well stocked, but as you anticipate a little pricey

wanted more time to enjoy the delicious, exceptional breakfast

staff helpfulness. clean room. amazing breakfast

early check in was organised

friendly and efficient staff and early check in.

very good breakfast

the bar food was delicious as was the breakfast

bar food was ok

staff are helpful and friendly. room was comfortable and wifi worked. fridge was handy.

bar stuff that we're working on friday the night 9th june 2023, in particular the young lady, she

ble football, 2 gaming stations).

wifi connection

location and the room had everything, fridge, bath, room service and a lovely comfortable bed

very welcome and the extra special touches for them were very much appreciated, the treat at the bar and the colouring table went down well

i am very satisfied with the great location and t he gym.

also enjoyed using the mini gym

bed and bathroom lovely, also the gym was great and a plus that it’s free and 24 hours

the gym was good by hotel gym standards.

for hygiene evelyn & crabtree bathroom bottles but no conditioner room 305 is next to the guests laundry room sleep was interrupted by the loud slamming of the door over and over in the early

offered early check in at no extra cost

good soundproofing, comfy bed, hot shower, fast wifi

laundry on site

breakfast and cleanliness just perfect

i had to meet a client and work from the hotel and the facilities were excellent, strong wifi all day and no issues at

nice room. enjoyed the gym.

comfortable, functional modern rooms with walk in shower, great wifi, two large single beds in our twin room

very quiet room, small but well equipped gym.

also the breakfast was delicious

to access and early check in enabled

accommodated an early check in and late check out

check in and late check out

breakfast great selection and freshly topped up through out

i couldn't arrange early check in (11am).

the only thing that was missing from the cooked breakfast was mushrooms.

room service good

breakfast was amazing , swimming pool as good kids enjoyed it

great breakfast

brilliant location, lovely room, delicious breakfast

we ordered room service and the food was fantastic and staff lovely

gym and restaurant and room high standards and staff amazing

gym

nothing really - apart from the 6 charge for room service

the gym was a great feature and the food for dinner and breakfast was

and came back to th hotel after being discharged the staff let us order from the main menu as room service because i didn't feel well enough to go into the restaurant

free parking was amazing in the city

staff very helpful and wifi was good in our room

staff at the bar were amazing so friendly and food was outstanding

late check out time of 1200 noon for no extra cost = superb staff super friendly = superb reduction

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

the bar had excellent drinks

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

nice bar on the ground floor

great value, clean spacious well decorated rooms, good facilities (gym, pool table).

bar was really nice and well priced

hotel with everything we needed, including a proper boxing bag in the gym area for a great workout and selection of glutenfree food at breakfast

prefer ironing board in room, slightly bigger gym (include a cable machine and or power tower)

love the fact that we can stay at a good hotel with three kids and a dog

they offered a variety of food for breakfast

thought it was expensive £233 for 2 weekend nights, (excluding breakfast) but i suppose for the city centre then you have to expect to pay a high price

like (although i didn't need it on this occasion) the late check out (1200 hrs) as you don't feel rushed in the morning

the hotel is very conveniently located for day drinking and the breakfast was delicious

bar downstairs great

dn't try with laptop)

room service when the bar was crowded with wedding guests we enjoyed a drink and something from the

windows - let in lots of fresh air though staff were a bit rude, check out is 11am, we asked for late check out at 12pm at a 10 fee - at 11

wifi connection was not completely stable but the hotel did seem to be full and when it worked it

wen the bar n restaurant open will be even better

location was great, it has easy parking right by the hotel, the room was very comfortable and clean

fantastic close location with free parking near southmead hospital

loved natural soap bar lovely smell and liquid dispensers

facilities, quick easy check in, plenty of parking, comfy beds, quiet rooms

loved the bar downstairs and breakfast

handy to have parking on

no wifi, no en-suite, not even milk included with the tea and coffee

the rooms are above the bar and very accessible

the bed, the tea/coffee facilities, free breakfast items and the late check out.

clean tidy rooms, decent price, easy access into town. great selection in bar downstairs .

staff opened the bar whenever you

the addition of a bar was a bonus

early check in helped us

on site restaurant & bar with evening meals helps if it pours with rain and you don’t fancy walking to other venues

bar well stocked and good car parking

poor gym, weights are worn out.

were amazing and very honest when my husband left his wallet with holiday money in the bar area

beds uncomfortable and no room service option available

ich wasn t available) 3)

the wifi

room , modern , clean , nicely furnished , comfortable bed and good wifi

son hairdryers

the spa had a deal on so it was busy.

gym /pool changing rooms very clean with great facilities

room was comfortable and bar and food were excellent. friendly and helpful staff

the bar area was a nice surprise, spotless, stylish and prompt service

we had two young kids

breakfast bar was well stocked and the croissants were flaky

this included at check-in, again at breakfast, and at check-out

good range of breakfast

service was exceptional, great bar staff were really helpful

had not booked a table for dinner the staff were very accommodating and allowed us to eat in the bar

the bar and restaurant were relaxing and

nice bar and garden area

the noise from the bar below didn’t disturb us and we found the room very quiet

you do not serve pints, would be nice to have a bar in a lounge so you can just chill out at the bar and have a beer

gardens and bar were lovely and very chilled for a nice aperitif

nice bar area

this was fine but usually when staying in a hotel it’s nice to sit in reception or in the bar and have a drink

little dated for my personal taste, lacking a proper bar drinks/bar area, probably better for couples/group stays

it was fun to share with the kids though

loads of ev chargers, nice, new, modern finishes throughout

to even have ev charging made it for me and i stay in a lot of hotels with work

lovely staff, great room and location. kids love the bunk beds

cool rooms, which the kids loved

cute breakfast hamper

breakfast is provided in takeaway box’s

nice little breakfast box in room

traditional pub, great food, near to bristol airport, room clean and comfortable and breakfast box was a nice bonus

location was ideal for airport .evening meal was amazing bar area lovely and cosy.

price of breakfast

spa facility

and fresh refurb, quiet atmosphere, friendly staff, very generous breakfast , good food at the bar though bit pricey, but good quality so understandable

immaculate, great room , facilities and staff . lovely breakfast

kids liked their welcome crisps, sweets etc

the welsh reception / bar lady was lovely

paid for £85 room for 2 parents and 2 kids one was 1

bar is great the staff is fab and friendly

was too early in the morning for us to have breakfast, but we did have our evening meal in the bar & it was tasty, well cooked & good value for money

fine for adults to ignore but the kids struggled to sleep due to the noise of people

bar specialises in cider so not one for real ale fans

wifi useless

great wifi

wifi login relies on a discontinued cloud service so doesn't work on some devices

the wifi did not work in my room.

old building, beds very comfortable, breakfast was lovely, lovely bar area nice and cosy with a log fire will stay

staff were wonderful. steak perfect. large choice for breakfast.

staff were lovely, and breakfast was excellent

sparkling clean, and a special mention for mia, who checked us in, whilst serving at the bar and served us dinner too

bar and beer garden were also comfortable

travellers should note that only a continental breakfast is offered at the queens

an early check in was available and enable us to relax for our event rather than having to come back

breakfast was delicious and lovely location and atmosphere

our meal in the pub was delicious as was the breakfast delivered to our room

very comfortable & well equipped room, and tasty bar meal.

good location, for an early flight

facilities, bedroom, the bed was very comfortable. the gym was very good.

5) very quiet bedrooms (& was able to get late check out- again for my ill daughter)

outside of the hotel on the road so i could run in and ask if we could drop off our luggage on an early check in

great take away continental breakfast to take away for early flights

breakfast more than adequate and enjoyable

lovely atmosphere in the bar & really helpful receptionist

was visiting bath spa uni with daughter, so handy location just being 10 minute drive away

bed very comfortable, excellent tasty breakfast freshly cooked to order.

a good selection of breakfast…all area of the hotel & garden were clean & tidy

played golf in the afternoon, ate good food in the clubhouse, parked my car there for a week and had

i didn't try the food at the bar as i'd already bought some at the airport

kitchen was closed but ann the bar lady was amazing

this is a golf club, with beautiful grounds and views

property lodge was part of the beautiful golf course and had a lovely pub

late check out included

slight long lacking in cutlery in kitchenette area but adequate for our short stay.

the kitchen was kindly stocked with cereals, tea, coffee, milk and a baguette, which was not expected

and lovely kids loved it was very nice to walk in with everything being just wow outside was lovely quite and

did not meet anyone in person breakfast

the kitchen was perfect for our needs

breakfast was good with starbucks coffee.

breakfast and evening meal was lovely, best shower

lovely facilities and excellent breakfast

location. comfy bed. clean room. ev charging. peaceful.

breakfast didn’t start till 8:30 on a saturday and bar shut at 7:30

your encouraged to wear the robes down to the spa too for extra comfort

about this hotel was amazing really good break away from the kids was really good

room clean, beds really comfy. nice shower. the swimming pool and spa were great.

were all very friendly and helpful, spa was a wonderful bonus, restaurant food / breakfast excellent and the room was spacious, very well equipped and comfortable

it was our 1st stay at the aztec hotel loved the spa friendly staff it was amazing will be back

- great shower - ev charging in the carpark - beautiful views - lots of lovely walks close

ev chargers were critical, rooms very comfortable

nice hotel and location. friendly staff. ev chargers

were good, marina just a short walk away past the life boat station, car park can get full quickly as the hotel is open to non residents for food

only other thing was that the ev chargers had been disconnected due to technical problems, which made the trip less convenient

wesley and debbie at the bar were fantastic and went out of their way to accommodate my needs

for wifi, nowadays i think all wifi should be free, also it looks like the parking will not be free in

could have been more gluten free options on the bar menu

great breakfast reception desk did everything possible for us so friendly great with kids

wifi could be better

the bar has an excellent choice of craft gins and hand pumped ales

there was plenty of off road parking

rooms which have been beautifully decorated, friendly staff and good food secure parking at

amazing breakfast and good free wifi at pretty good value. lovely rooms and beds were comfy.

the bar / restaurant areas were very clean and tidy , rooms were really nice , clean comfortable , the

in our room would have been really good but it was available in the lobby and the bar

immaculate. great staff assisted with early check in after a long driveud83eudd19ud83eudd19

reception staff lovely clean comfortable room excellent bar area and restaurant lovely

the bar area was lovely and the room was huge, clean and had everything we needed including usb

the bar lady claire was brilliant lovely lady goes along way

parking, clean room, lovely bathroom 'smellies'

the huge green space outside makes a massive difference when stopping with kids who have been bouncing off the walls in other chains where all there is outside is a car park

room was not made up for our arrival so we had to get our kids bed made and get towels for them and you don't except that when paying a responsible price

young children, after a mix up with our room booking the staff quickly resolved the issue so the kids could go to sleep

ursday evening) is fantastic, nothing was too much trouble, she was very efficient,

comfortable room good value nice bar good choice of drinks and food excellent staff

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

away with 9mates on golf trip

parking to rear of property, friendly staff, great bar and tasty full english breakfast

good food, good room and great breakfast, only says continental, but had a full english, great all round

welcoming staff, lovely pub/restaurant/accommodation. breakfast is exceptional

welcoming staff,comfortable room and excellent dinner and breakfast

comfortable room; very good choice of freshly cooked meals for lunch/dinner and excellent breakfast

breakfast was great with good choices

staff were very friendly and breakfast was included

great choices offered for breakfast

one minor gripe; the bar closes early on sundays, which, in all fairness, we were told when we booked, but on a lovely

view, vibe, friendly staff & bar counter ud83cudf7b

weekend, all the rooms were scrupulously clean, holly and her staff made us all very welcome and breakfast was great too

a gym!

to order room service rang on and off for half hour, then tried reception and housekeeping but neither lines

couldn t pay for our drinks as the card reader had been taken with waiter delivering room

surprised and impressed that bar still open for a small drink at that time of night

excellent room service, staff helpful and smiling.

liked that the rooms could be reached from a separate external door without going through the bar or restaurant

plenty of space in the bar and beer garden for a

breakfast was very good and as a bonus i had a four poster bed with separate lounge , free standing

breakfast and the room was superb. food in the evening was also class.

suberb breakfast. staff friendly and efficient without being obtrusive.

can use the gym before and after checkout and has a lovely jacuzzi and sauna outside

last entrance to pool for kids was 6pm and they needed to be out by 7pm

the outdoor hottub in the spa was great and the gym was good too

the spa was of high quality

the outdoor hottub in the spa was great and the gym was good too

plenty of parking

very friendly,clean and tidy own car parking and very good breakfast.couldnt fault it.

early check in by email but when we arrived we were not expected by the staff member in the bar who

free secure wifi in room

wifi not great, a bit patchy and drops out

good breakfast, free ev charging, friendly staff.

great food choices for evening meal, breakfast amazing and staff very attentive.

they were very welcoming and understanding, the breakfast was absolutely delicious and adam made us feel like we were at home

on arrival one could feel a very warm atmosphere both in the bar / restaurant and in the garden area where we enjoyed our meal

we asked for an early check in and this was accommodated

great rooms, lovely staff, fantastic breakfast and beautiful location.

we ate in the bar on our first evening and the food was superb with good size portions and value for money

but not a deal breaker as bar staff happy to accommodate need for milk cartons and readily produced more

breakfast, dinner service

lovely little bar with a decent menu (chilli beef

we parked our car at a farm in the village who do airport parking/transfers, so convenient and a great service - www

friendly staff & flexibility on late check out.

no phone reception and terrible wifi

stay here, and i'm delighted to say the new owners have completely redone the wifi so it's reliable in all rooms

touches, the complimentary ale, prosecco and bottled water, large bath sheets, robes, excellent wifi, and streaming services available on the tv's

perfect for lansdown golf course, racecourse and park and ride into bath

the staff were very friendly, the food and the bar area were excellent

our baby at the last minute and the staff were very accommodating and we also requested a free early check in in advance

good breakfast and the location is great for our needs

like a barn conversation, did not expect it to be like that although was such a nice surprise and made it

food at the bar was amazing. would definitely stay here again.

long queue at the bar to be served, staff were efficient but they definitely needed more help.

was cheaper for us to have breakfast off of the restaurants menu, the kids only wanted toast

convience . onsite ev charging, so i left in the morning with a full battery for our holiday.

there could have been more bar staff in adjoining pub/restaurant.

throughout was delicious, the only thing would have been a bonus was a little more choice on the bar menu

staff were very pleasant, service in the lounge bar was excellent and the food was of a good quality and was reasonably priced

good wifi also

super fast and trouble-free

i ordered room service

very comfy, loads of room for a family, lovely kitchen. low price.

room spacious and confortable excellent breakfast good kitchen dinners are very good with good different options amazing staff friend and competent

onsite restaurant and bar were fab and with reasonable prices for drinks and food

and private huge place with good facilities and with restaurants laundry with 24 hr staff close by

i liked the space in the chalet it was like being at home. the kitchen was very big.