pool was easy to schedule and great

facilities, spa and restaurant.

there was a sizeable bump that made it dangerous for my kids to walk on

the cute and cozy bar hotel had live music during our stay

spa

the onsite laundry was very helpful

close to the laundry / ice machine.

wifi in the room was excellent

staff was great, dinner great, bar great, breakfast great, rooms really clean

good room, good wifi. good pool but do not like the barrier across the lengths. good bfast.

laundry machine only accepts quarters for the $2 charge

gym (can be improved a little and there were some missing dumbells but nothing drastic) and a laundry room (that

gym was excellent

modern ..simple..contemporary remodeled excellent. gym fab

is awful- bananas so overripe as to be inedible (black and disgusting), cereal choices only kids would like

lost my laundry and did not want to cover the lost items

pool unsupervised kids running around in the gym and pool area no lifeguard nor pool has been maintained

gym has no view/frosted window

my room had a gym in it

ev chargers are for tesla cars only. it should have been noted.

also, i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

refrigerator, microwave, or guest laundry facility

the room is clean and the wifi speed is pretty well and stable for business work

room service

wifi was bad- came for work so i had to pay for the wifi just to be able to do my work

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

they also have 24 hours self-service laundry machine

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

the laundry is coin operated (

no laundry service.

staff in hallway sloshing water and filthy laundry around

put us in a noisy room and said there was nothing they could do because our room was above the laundry room used

drinks at the bar were great and the bed was super comfortable

the gym was nice, the main bed was comfy

super clean, had a really nice gym, and close to a lot of things in the area

laundry facilities were large and convenient.

was spacious, clean, and comfortable, with access to gym and laundry

laundry room was clean

positives: morning coffee, laundry facilities, workout room, nice area to eat or just sit and relax

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

could have been better for what i paid. no laundry service. room cleaning if you request.

the room smelled like stale wet laundry

good location. the setup with resturant in lobby with bar is nice setup.

floor no carpeting , extremely clean floor, no more swimming pool with irritating smell , large gym with the

i didn't like the fact that wifi was not free.

wasn t expecting it to be so many kids but i understand that it was a soccer team/ tournament going on so that

the gym offered a variety of equipment that allowed us to for a very full workout

the food at the bar was very good, i suggest the tokyo chicken and the brussel sprouts

there is no kitchen in the room , although it was spacious

metro is cross streets. nice breakfast. grocery store is at the first floor.

laundry room was acceptably, clean and reasonably priced

they had laundry facilities and a business center, and the location is pretty great if you don't want to

laundry amenities was outdated and (2

the laundry area could use some improvement

also has coin-operated self serve laundry which is helpful in long

the akb bar downstairs has a great atmosphere

love the bar and restaurant

hotel bar and restaurant were very

the snack bar area was a little disappointing, lacking selection and beverage was not available.

the gym was good (for a hotel gym) with new equipment

they are big mirrors in the wall and nice self laundry i would definitely recommend this place to anyone that

thing that i feel as though i had to complain about was the reference never being on time and laundry costing

nice having laundry available to use which i did once

stayed here three times now and i love the fact that every room comes with the kitchen as well as laundry

we have a full kitchen access to laundry facilities, gym and breakfast every morning

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

that it had a fridge in the room, great gym, nice people working there, very comfortable

00 in room service

the hotel offers free shuttle rides to the mall and other locations close by and this was a true life saver

comfort, pet friendly, cost

the room was a full blown one bedroom apartment, they offer free laundry on-site with commercial quality

good locaction and free laundry!

loved the 24 hr gym, with free laundry, free parking, wifi

free laundry was perfect since we stayed a long time

parking, breakfast, and laundry

would of liked to have some laundry done and a luggage rack.

wifi was down the whole time we were there

you all had self serve coffee downstairs & machine to make lattes was broken-perhaps a breakfast bar would save

there is a nice indoor pool and gym in the basement

rate is a pet high .

thought the breakfast selection would be better but it was ok because we just went and had breakfast near by at

however, my dinner dish was also missing the side of tater tots as advertised on the hotel bar website, and we

noise level; screaming kids running down the hallway at 10:30 pm at night

during check-in the hosts were friendly and accommodating, even asking the kitchen if they had any ice cream

breakfast was great. we loved the location of the hotel . we will be back!!!!

breakfast & paying for laundry machine

waited quite a bit for laundry, the dryers were always taken or someone stuff sat in there the entire day

their breakfast, swimming pool, free parking, clean bedroom with the kitchen, laundry with free dry, customer

free breakfast, swimming pool

outstanding breakfast

in addition, the room service was fast and efficient

has bar and restaurant

not one usb port in the room. this property is only six years old!! the bar was inoperable.

the gym is very nice, also the pool and jacuzzi are amazing

the kitchen staff was not very friendly.

breakfast was very good

big room, breakfast, kitchen

arteries - staff neat pleasant accommodating/ rooms light, fresh/ although i did not bring my pet this visit,

cost of pet to high

pool schedule, i used the pool just one day

complimentary laundry and dryer for guests

room was clean and the staff was very helpful self serve laundry was good

guest laundry room had only one washer

laundry room just have 2 machines of dryer and washer and not work fine the room to small the

honestly the free guest laundry. comes in handy during lengthy stays for work.

laundry room needs work hallways were not fresh or cheerful

they have a laundry and small gym as well

laundry facilities, help when travelling for a long time, it was free as well

good location. have free laundry on site.

the laundry facilities were a bonus for sure

staff was helpful. i was allowed an extremely early check in.

reliable wifi tv had only one channel bathroom door lock was broken and the door had to be prized

the shuttle service was available at the hours at stated but typically you had to wait almost an hour

no breakfast, shuttle or computer, but they would with more guests, i bet.

excellent rooms, great staff. should add a free breakfast.

clean quite and breakfast love it

we did enjoy the breakfast and the hotel had a restaurant and bar which came in handy

breakfast was good quality and room was clean and comfortable and price was great for weekend one

the rooms are nice and big and the free parking was very convenient

shuttle service to metro and the friendly staff

laundry facilities good

laundry was busy when we

laundry room with easy access

the gym was better than your average business hotel

weekday breakfast should end at 10am

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

single elevator constantly had staff with dirty laundry in it

gave us a room right by the laundry room, so not possible ti rest during the day

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

leave with gym and laundry facilities; large dining area and parking

laundry room equipment needed repair and a change machine would have been convenient, nice pool but

cleanliness of room and friendliness of staff. laundry service.

the cleaning/laundry carts are noisy as the go by rooms in the morning.

on-site laundry and dryer facilities are available

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

no kids play area, and no dinner/lunch options

very clean, breakfast was one of the best!

our pet was welcome

room was closer to the washer room and gym

laundry service,even no washer and dryer for the guest's who stay longer

no coin laundry

i was disappointed that they did not have a laundry room available for guests.

i wish there was laundry machine in the building.

the massive piles of laundry in the hall indicated most of the floor was not done

staff was wonderful and hotel bar was clean and friendly

good to have a gym, but it wasn't clean. there were no glasses for water. there were wacky

none of the amenities like the pool were open

more gym stuff

great pool!

no plastic laundry bags in room, also no trash bags in cans.

most of it was closed and we had to sit in a noisy bar area

i asked for early check in and they accepted my request

we were not warned that would be the case booking the size room we did, so that as hard with the kids

and they were able to accommodate an early check in because my flight arrived a few hours earlier than normal

busy that evening and kids playing in the hallway in front of elevators on my floor twice; room and floor change

however, sergey (manager on reception) was so good and professional, he removed pet fee and did everything to

a problem is missed breakfast bec a husband's speaking spanish & me deaf

i disliked that you had to pay for breakfast.

pool/jacuzzi, fast room service, check in super easy and fast and checked in early, nice firm

i wish they had a guest laundry room.

excellent location, clean, breakfast is good. i will be back there definitely!

bed was comfortable and breakfast was great

say they are pet friendly but not really

free parking and free breakfast

grounds, nice gardens, loved the outdoor seating at the bar and grill

setting was beautiful. excellent fitness room and pool. on the weekend it was almost empty

in was marginal (inattentive staff), parking was inconvenient and challenging, access to the building confusing

staff are rude specifically the people serving breakfast and bar have poor customer handling

shuttle service was a wonderful bonus! very comfortable and convenient with helpful staff.

rooms are good, one of the best for this price. gym is fantastic, with very good equipment.

although that happened when we arrived, we had the best experience with the shuttle drive and guest services

room service staff and food were wonderful

we were still utilizing the laundry room

great and helpful staff and front desk. good breakfast, nice rooms

breakfast was a little chaotic however that wasn't the staff's fault, we went too late and it was

turned off for 5 hours (no wifi for 6 hours)

also, why isn’t there pancakes every day anymore, that was a bummer, my kids love the pancakes and they only

neat shopping area-i wasn t expecting that! room service was good, too.

due to covid looks like their lounge bar area was not set up (or maybe we missed it) but it was very nice

panera in lobby, free wifi, good bedding, large tv, nice bathroom

i was concerned with the room service

was very clean, we got the connected rooms we prefer for having our kids close, we got flexibility for a reasonable

location, little souvenir shop in the lobby, laundry

staff, cleanliness in the room, attractive price per room, free parking, comfortable room, convenient location

room service was average

the breakfast time closes early.

breakfast was satisfying, the beds were comfortable, the staff was friendly and the pillows were

laundry equipment is old technology. washer wastes water and dryer takes forever.

was very warm inside the gym and the treadmills face a wall

my daughter loved swimming in the pool. the location was also perfect.

from other staff), i had no idea what was going on with house keeping, where the elevator or the gym were, etc

i called the front desk one evening around 12:30am when the wifi went out and the woman who answered was so

wish that it was an outside pool.

it has a restaurant and a rooftop bar but unfortunately during my stay the weather wasn t too much cooperative

awesome bar by the lobby

one bar of soap in room

staff was excellent, roof top bar was top tier

breakfast was excellent with various varieties for all age groups and location was warm and cozy

very good location. kitchen provides flexibility to cook than eat outside.

the breakfast, was good

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

the breakfast was plentiful and very tasty. we were very pleased.

no shower curtain no iron but it was listed the room had one no laundry basket listed that room has radio but

liked the free laundry services

stocked kitchen free laundry

kitchenette, the candlewood cupboard, the gym, and laundry

free laundry facility in the hotel

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

the laundry room did not have anywhere to hang up shirts.

the full breakfast in the morning was an added treat

we loved this hotel and loved that they were kind and welcoming to our two kids

great breakfast. clean and comfy room

needed to do laundry but there wasn't a self-service laundromat nearby

there was no laundry service.

was no washing machine and dryer on site, the website says laundry, but it is meant for dry cleaning only

there are only two dryer machines while there are four washers in the laundry room

liked the little kitchen in room

it is great having a kitchen and laundry

some laundry machines are broken.

the free breakfast was great and the pool and jacuzzi were both great

the breakfast is handy with a lot of choices

breakfast very good, much better than usual hotel breakfast. staff friendly and helpful food

there is an on-site laundry, which used to be free, but is now $3 per machine

disappointed that there is, as far as i could make out, no laundry facilities (the hilton garden inn down the

outdoor pool was great for my kids

wifi stunk - had a connection but not able to get internet (this never happened in other

nice gym available with lots of machines

very hot in laundry room

so the next day their idea of cleaning was to haphazardly throw the bedspread up sort of like my kids did

the hotel had a great open area bar so we could gather with our friends and family

the large bar area because it was perfect for our large group to meet and visit.

location. gym availability.

on weekdays, close proximity to public transportation as well as supermarkets; self service laundry and kitchenette

great staff! loved the location. loved the laundry facilities!

center, clean, spacious room with a kitchen, friendly receptionists, vending at the first floor, laundry on the

liked that there was a convenient guest laundry and that the hotel was close to the metro

laundry facilities don t have detergents

to expensive for the services you receive 3 i think this is not a hotel but a shelter 4 the guest laundry room

laundry room was not up to par

had to pay for laundry

quiet nice beds ok breakfast

gym treadmill is out of order.

they need to outsource parking and shuttle their guests, train front desk staff in etiquette

shuttle complicated

tel number listed wrong address listed no construction warning no easy access for disabled or kids no breakfast

buses are free nowadays, with wifi and battery recharge facilities

thy give me and my 3 kids one small room with one bed

laundry took 48 hours and us extortionate

guest laundry (washer/dryer)

no ice bucket no plastic laundry bag room by elevator

there is no breakfast, no room service, no laundry service

the place and was very pleased to find there was a laundry room

i especially liked the laundry room, since we stayed longer and it was very convenient to have a place to wash

the hotel services are very good, nice staff and it has a laundry room

good location and facilities (gym, laundry, breakfast, clean rooms)

was a bus load of kids there

they would call another hotel down the road who let their guests use their pool and they would shuttle you there

breakfast was good

i like the kitchen and homey feel compared to traditional hotel rooms

2 bedroom suite with kitchen, clean, spacious lobby/downstairs breakfast area with plenty of seating

excellent breakfast

longer bar hours

no laundry because of construction parking is expensive

everything else. especially breakfast and laundry room

kitchenette in our room was cool

the room was spacious and the kitchen was fabulous (full size fridge, stove, microwave, etc)

so nice to have an efficiency kitchen, which had everything we needed

i wish the laundry room worked and i wish it had better drainage flow in the shower.

had washing laundry facility

the availability of laundry was not promoted

the guest laundry was also a surprise

doing laundry was easy and i didn t have to pay.

the laundry was $3 a load, a bit pricey but i don't think the hotel controls that.

the room noisy , the girl at check in didn t change the location of room beside laundry room

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

breakfast spread, clean pool, adequate gym

cleanliness. friendly staff. great breakfast. it was very quiet even though it was fully booked.

no wifi in the parking garage.

lovely staff. good restaurant , good gym

the room was nice/clean and the gym was extraordinary

very big room, amazing gym at the top floor, wonderful coffee at the hotel restaurant

they are pet friendly and welcome dogs of all sizes for a modest fee

the rooftop bar was at capacity when we wanted to go.

was surprised by our room service delivery being in take-out packaging and not plated, but all was provided

room service

some 'to go' food at the bar that took quite a long time

the rooftop bar was beautiful, and the breakfast at the restaurant was very good

laundry service; the items needed to be given to the reception desk in the morning, which was

the website indicated there is guest self laundry - it was cancelled half a year and the web site does not

our room was by the laundry shoot when you came into the door of the room it wasn t a very tight fit

the didn t have a laundry services

no laundry service of any kind

laundry room dryer didn t dry our clothes, but the staff was kind enough to give me back the

and when i needed to do laundry, the front desk had no quarters for my to buy

laundry is quarters only and like $4 per load

the staff was rude. the guests laundry was terrible.

the restaurant and bar, gym and pool are all closed

laundry room very handy

guest laundry was a bonus

also had a good laundry room, which i utilized

broken television and untidy laundry area

great location, everything worked, well appointed room, ok breakfast, nice staff, laundry.

i found this hotel because it had breakfast, free parking, a gym and laundry room

i loved being able to do laundry

i like the laundry, the location, and free parking.

guard on duty at the pool and was very nice, the breakfast was good and really liked how friendly the general

comfortable, free breakfast, cleanliness and staff was very polite and professional.

guest laundry

great location. free parking. free breakfast. laundry available.

i really appreciated the free detergent in the guest laundry

towel rack fell off and room service propped it up rather than having someone fix it

wifi dont work , cant take breakfast to your room.

no free wifi. due to floor renovations, the coin-op laundry was unavailable.

self laundry

tv didn't work, laundry facilities closed due to remodeling

no we don t have that, no we don t offer that yes we have laundry on the 5th floor but you will

the service in the restaurant and bar were excellent

it feels like it and it s also the laundry and staff work area

sheets smelled a little like wet laundry

a laundry room would have been helpful but it didn t affect our stay at all.

very old building. tiny pool. no laundry.

rooms not made up daily, save money on laundry but at least make the beds and clear trash and replenish coffee

having access to the laundry facilities was also useful

laundry service would have been helpful

people were using the laundry room late night

plenty of great restaurants offer delivery and there's a target on the next block and the laundry room was a

wifi wasn't easy to use

value, laundry facilities, good gym.

the courtesy shuttle was a great convenience

close to airport and great breakfast

i asked for a late check out and they were very

the hotel also ran a shuttle to the metro stop

the in-house laundry and kitchenette were convenient for a family

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

complementary breakfast, kitchen sets, sofa very comfortable.

breakfast was excellent!

rooms are small when advertised for 4 travellers ( even considering 2 are kids) breakfast area is too small for

pet fee-- $75

nice property if you are not traveling with a pet.

the location, the staff, free parking

close to shops, nice seating area, nice to have a bar area.

breakfast bar costs

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got

the views, the bar in the lobby, and the decor are fabulous

need to have a laundry room

bar staff was also excellent

convinient for family with kids

room service food was of a very good standard

menu states room service available at 6 am

it did not have a laundry facility on the property.

please consider getting a laundry room, that would make it a 5/5

only thing is to have a laundry room where you can wash and dry clothes for an extended stay.

would have been great if there was a laundry facility

hoped for a laundry facility

coffee maker in the room, no refrigerator, no laundry bag

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

doug and alex at the bar are amazing! extremely personable and attentive!

also when i ordered room service abrahet made my food

room service food was poor quality

laundry availability but only one washer and dryer. credit card only. very expensive.

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures

laundry and gym closed for renovation, room smelled of cigarette smoke, air conditioner loud, blow

great laundry machines

from allergy to something in the room, the elevator was broken, had to carry luggage upstairs, laundry/workout

kids running in the hallway and knocking on our doors. this all occurred after midnight.

i loved the balcony room service was efficient

had problems with loud kids on our floor the hotel staff at the front desk moved us to a beautiful suite on

free wifi

room service breakfast was prompt and good, as was the buffet breakfast for our large convention

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

a big plus: free self-service laundry with washers and dryers

the customer service, the free ihop breakfast, laundry option, and free wifi.

laundry is free

they offered free laundry service which we didn t use, but found convenient

there's a cafe and restaurant, also laundry nearby

it is very close to van ness metro station, and has a cheap laundry shop and the

no laundry, no restaurant, the hotel charge much more than i saw when the option was choose.

there were no laundry facilities

hotel is located close to good eating facilities and there is a gym, laundry and some stores which are nearby