no laundry facilities in hotel

breakfast should be included

very pleasant but quiet. great bar and restaurant. staff helpful and friendly.

desk was hard to understand misrepresentation- gym was horrible front desk manager argued with me directions

shuttle service

great pool for the kids and a free laundry

maybe the parking was not as convenient as i would have liked.

liked rita how she was pleasant she reached out through email about my early check in request

gym

we took the shuttle to and from the airport and it was on time and very efficient

they do not have laundry facility available and charging for parking your car is $10 per day

in pool and gym was colder than i would've liked

very clean and great staff. live royal swans hotel employees were a neat treat for the kids.

possibly a pet stayed in the room before we arrived

gym open, but pool closed

she showed me the laundry room and the amenities around

the staff told me that there was no laundry/dry cleaning service despite my room having a laundry/dry cleaning

room shower bathroom size the kitchen and pool area.

very limited kitchen utensils, no measuring cup, no spatula, no skillet, bowls were not big enough to cook a

very clean and lots of space. love the room service option.

and laundry out of service

shuttle to the airport. walking distance to restaurants. clean. quiet.

coffee at the breakfast bar is a little expensive

easy shuttle to hotel, nice room and staff

noise from late check ins- mainly kids yelling and laughing in parking lot and hallway.very

free laundry use was very helpful

all. laundry machines and dry towels are at our disposal free of charge.

free laundry service

complimentary laundry comfortable linens

laundry area

no laundry machine area

1. no in house restaurant/diner 2. no self laundry

dropped off our laundry to the front desk and they never sent it out

add in a laundry machine area in case people stay in for more days

didn't have any laundry facilities at the hotel also the staff was less each time u need something u have to

no laundry

the restaurants were closed and no room service but it s not the hotel s fault

super affordable and great value for money. friendly staff and easy to find shuttle

great hotel with a shuttle for dulles.

amazing staff and great room service! worth your money!

value, laundry facilities, good gym.

i asked for a late check out and they were very

also, the hotel accepts pets, but has no outdoor trash cans to deposit poop bags

could have been something offered as a free breakfast even if it is small

the shuttle van will go to dulles airport, the reston town center and other nearby areas that while not

the room was nice and i liked the free laundry and printing services were also free

clean. quiet. free laundry. just the perfect experience for the end of this long week for me.

free laundry services on site

laundry facilities are nice and complimentary

they have free laundry and gym

laundry room very handy

laundry room half of machines were broken

broken television and untidy laundry area

great location, everything worked, well appointed room, ok breakfast, nice staff, laundry.

fitness room , laundry room

would have been great if there was a laundry facility

hoped for a laundry facility

please consider getting a laundry room, that would make it a 5/5

only thing is to have a laundry room where you can wash and dry clothes for an extended stay.

it did not have a laundry facility on the property.

the hotel services are very good, nice staff and it has a laundry room

i especially liked the laundry room, since we stayed longer and it was very convenient to have a place to wash

good location and facilities (gym, laundry, breakfast, clean rooms)

not enough seating for breakfast. no pool.

if that wasn’t bad enough the kids started screaming at 6:30 am in the same room

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

the room noisy , the girl at check in didn t change the location of room beside laundry room

the laundry was $3 a load, a bit pricey but i don't think the hotel controls that.

the location was great with free shuttle to the metro

it was super helpful to have the shuttle that would take me anywhere within a certain mile radius, including

change for laundry

laundry room washing machines and dryers could be better cleaned and maintained.

studio room large. complete kitchen was nice. nice gym and laundry facilities. close to sheetz

the breakfast was also very good

pet friendly hotel

shared a wall with the laundry room and the ice machine was noisy

no quarters for the laundry, was told to go to the gas station next door

rooms, free shuttle service, free breakfast, clean rooms, friendly staff, laundry machines, close to the airport

laundry facilities

the door to the laundry room was left open, so the downstairs hall smelled wet, as if there was a pool

laundry room was not up to par

had to pay for laundry

to expensive for the services you receive 3 i think this is not a hotel but a shelter 4 the guest laundry room

great breakfast, clean room, friendly staff.

the wifi was reliable

although no outside food places, you had all meals available at the hotel via hotel restaurant or room service

pretty much everything except wifi.

check in and out, airport shuttle, pool nad gym

the hotel provides a free shuttle service to and from the airport

really enjoyed the pool and jacuzzi

breakfast was excellent with various varieties for all age groups and location was warm and cozy

the breakfast was plentiful and very tasty. we were very pleased.

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

the breakfast, was good

very good location. kitchen provides flexibility to cook than eat outside.

one bar of soap in room

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

wish that it was an outside pool.

awesome bar by the lobby

it has a restaurant and a rooftop bar but unfortunately during my stay the weather wasn t too much cooperative

i was really hoping to do laundry but the dryer wasn t working

laundry room is a great perk, as is being able to park your vehicle on site, and take a hotel van

he deserves major kudos for helping me with the laundry problem

shuttle was definitely a bonus as was the online check in

comfortable rooms; decent breakfast; free parking; convenient for dulles; decent gym; good

i asked about doing my laundry as they sold laundry soap to use

laundry facilities. only two was and dryers. took 4 hours to wash and dry 2 loads of laundry

cleaning and laundry services must be provided as a lot of business professionals use this hotel

room is near the laundry room on the first floor (room 1129), there was a lot of noise from the corridor from

the pool is very clean and i love that the towels are always ready!

the guest laundry was available 24/7 with a pair of good machines, at low prices ($1

no laundry detergent in washer-drier station

were printing services and laundry facilities available

the airport shuttle was right on time

near to the airport and shuttle to the airport.

kitchen and bathroom were fully stocked

the kitchen is clean and selection of breakfast is good

the kitchen is clean and selection of breakfast is good

have been waiting for the shuttle in freezing cold more than 1 hour because i didn't know you have to look for

the complimentary breakfast a welcome bonus

when i arrived, there was a line of people waiting to check in or pick up laundry or other items, and with only

guest services; gym, laundry , restaurant

enjoyed the bar and grill

me in basement level were i discovered that no one from skycap is going and i had to leave my kids outside in

the parking was free when we returned to get the kids

lots of fun for kids and older visitors as well

wifi wouldn t let any of my 4 devices log in

great gym with real weights

pool was not open during the day.

at the indoor pool was cranky

hot tub the pool the breakfast the room everything free laundry it was just a great place had a very relaxing

the pool, free laundry, and the breakfast

loved having the complimentary laundry to use

laundry service is also available

tv channels were good and free guest laundry

cleanliness and easy access to public transportation, via hotel shuttle.

staff are rude specifically the people serving breakfast and bar have poor customer handling

we were disappointed that the bar was not open.

that the quality of the food was not better nor the staff was never around for service as the bar was full

room service staff and food were wonderful

breakfast. bland and typically around the same thing everyday.. but still appreciated

fitness center, pool and breakfast

kids enjoyed hanging out in the lounge area

the room was excellent and the breakfast was far beyond what we were expecting

offers breakfast, good location, close to airport, high floors, clean

awesome hotel and customer service. quiet rooms and wonders pool and hot tub.

breakfast was delicious and the staff were very kind.

hot tub, pool, staff

breakfast!

a problem is missed breakfast bec a husband's speaking spanish & me deaf

cleanliness, breakfast and staff

there was pet fur everywhere

i wish we could have used the shuttle service at 2:30 am. shuttle service started at 6am.

i like the location and the fact you can use the indoor pool and utilize the grill area.

ever met the check in was fast and they were very nice and considerate when we asked them for a late check out

laundry room with easy access

laundry facilities good

laundry was busy when we

gym was ok

room was great, clean. nice breakfast.

no laundry services on weekends - this might have been missed out on the website

pillows had no fluffy- look big but go completely flat when you put your head on them, no laundry at

it is like other hotels and i like the bar and the front disk

shuttle parking and breakfast

you can use spothero to park and take the free shuttle to dulles

there is a free laundry option and a small fitness center

), and available laundry services

the free laundry room came in handy and it was great to have all the things you need in the kitchen from

coffee tea availability round the clock, the barbeque and uninterrupted broadband services plus laundry made

was great, the staff, free laundry, breakfast, parking, beds, etc

ok plus free laundry room

were allowed an early check in since we were in town early and needed to prep for a wedding large bathroom was

they ran out of breakfast because they could not accommodate two large buses of kids

parking lot is a mess (pot holes, dirty) and the facility is in need of some investment

the location to where my training was held and the hot breakfast

the friendliness of the staff from shuttle to check-in

location and 24 hr shuttle service

shuttles were not running

dulles airport was just a 10-15 minute drive from the hotel and a shuttle is offered

the wifi wasn't working very well

laundry on site

trash rooms are on every floor, there is laundry and vending room on the first

did not like that fact the there was a turtle or rabbit race to the laundry machine

found it unusual that there were vehicle being repaired in the parking lot

it was a pleasant surprise to have a mini-kitchen in the room being that i was traveling with my children

bed was comfortable, and the store in the lobby has anything you might need (food, coffee, candy, laundry pods

- laundry, gym, computer & printer,coffee, great room, great location, looked after our cases for 10

the staff are super nice, the location is great, the free laundry, the parking, the access, the rooms, the bath

laundry facilities was nice but wish they didn't charge the washer pods as expensive ($1 a pod

location, complimentary laundry onsite, clean facility, wonderful staff,

laundry machines

the place offers a nice hot breakfast, and also has a small gym and laundry facilities opened for guests

breakfast was okay. i think they should provide vegan options

it has a very nice pool!! beds are comfortable and really close to restaurants!!

it's a lovely place if you travel with kids or teens

we had a very comfort suit with a well-equipped kitchen. convenient and quiet location.

the breakfast was good having fresh made waffles

assistance was great, and the breakfast was tops

breakfast was rather basic

kitchen papers are recycled

nice buffet breakfast. clean laundry room.

was glad that they had a coin-op laundry, but it was expensive and i had to do two dryer cycles ($1

updated decor, clean room, staff, breakfast to go, convenient location, airport shuttle

none our kids (15 years old) were able to leave the room without a parental escort and they had 'guards'

they have breakfast included and a shuttle to and from the airport

laundry service is dreadful

bed, clean, restaurant/bar in the hotel, shuttle service to dulles airport

my kids loved the pool and i enjoyed the gym was ok but once again the staff was so polite and great to our

pool was nice and the hot tub was very relaxing though it is a small pool it s clean and still

desk, restaurant, and bar employees were all helpful, and pleasant

the laundry was inconvenient (on the top floor and coin operated)

was not aware of the paid parking and paid wifi (that s on me for not checking those features just made some

comfortable bed, gym has a lot of space hotub working properly, friendly omelettes chef.

the room and gym/swimming pool

lots of kids running around

ease of parking near the entry doors

location, free parking, it was good for my purpose, which was to have a bed to sleep for one night

i wasn t able to do to laundry; you have to pay for breakfast, it s not included.

i didnt appreciate receiving a knock from room service at 10am and then again close to 11 as to remind me to

shuttle was prompt and driver was friendly

the kids diving in the pool was very annoying while the parents just ignored and watched them and they

stylish room and great bar tender!

yes, laundry service

no laundry facilities.. so long term stay may need to go find a laundry mart.

the only minor downside was the lack of an on-site laundry facility, but overall, the experience was excellent

no laundry service, kind of disappointed.

also, it could use a laundry room

elevator door opened at the back where the laundry lady was, my hands are full with 2 other guest waiting at

breakfast delicious-selection good. bed great. live the fact there was laundry room. pool nice

guest laundry was inexpensive and easily accessible

basic facilities like coffee, laundry were there and the swimming pool was nice to have

staff was great. shuttle service top notch. great bathroom lighting. affordable laundry.

the door locks are not working properly, room service not responsive

there was no wifi password shared upon arrival

breakfast was great. we loved the 2-sides fireplace!

pet fee of $125 - wasn't mentioned at the time of the booking at booking

great breakfast, eggs, biscuits and gravy, oatmeal, cereal, fresh fruit and coffee

no room service or access to any food or drinks during night time

free shuttle from dulles airport to and from airport which you could use anytime to get to airport for

i especially appreciate the free parking at this property

abundant free parking

parking is tight

horrible like sleeping on concrete went to use laundry not only was it dirty and full of trash but washer was

it was only a short distance from dulles, and the airport shuttle was on demand

pretty clean, no smell, window opens, free parking

the shuttle service is a good to have

pool was close that means kids not wa happy no housekeeper no ice found in the ic machines

room was not as clean and disposal in kitchen smelled a guest was running around in lobby doing laundry without

pool, laundry and exercise room

great breakfast selection, pool was clean

rooms were large, very clean, tons of storage, access to kitchen, the shades were fantastic as they didn t

the space was amazing and the entire kitchen part was equipped

pet fee-- $75

close to shops, nice seating area, nice to have a bar area.

the gym was pretty small.

no breakfast included, slippery pool floor, almost fell twice

i ate st the bar both nights and the food was excellent and so was the

parking lot was full so had to park in back lot

staff are amazing and food from room service is excellent

breakfast swimming pool

parking is a little aways, but they do provide valet parking.

not like that guest parking was about 250 steps from the hotel

no laundry room

no laundry room or indoor pool

nice location and the bar was cool. the staff was very friendly and welcoming!

the lobby always smelled food from the kitchen and the smell was not good

was amazing, parking was free, wifi was strong,it was close to the highway and

clean, beautiful garden, helpful equipment( kitchenette, laundry machine

pay laundry and breakfast hours were a bit short.

also, did a load of laundry & the key card locked area & machines were very clean

the kitchen was the cherry on top

liked how clean it was, the staff was wonderful and the breakfast in the morning was great too

the laundry facilities weren't working

so surprised and happy they had free laundry facilities for guests

missing room service - hope it comes back soon but i realize where we're at right now

liked everything:clean, safe, free parking, decor, room very big, great price

free wifi didn't connect as it didn't recognize our room# and last name combination which was strange

laundry facility

the wifi wasn't very good, and the breakfast was mediocre.

breakfast was yummy and the pool perfect

front desk was helpful and beds were comfy. they have us a late check out too

breakfast was nice and plenty of variety

stayed here mid-trip, and they have free laundry facilities, which is very handy

no shower curtain no iron but it was listed the room had one no laundry basket listed that room has radio but

free laundry facility in the hotel

kitchenette, the candlewood cupboard, the gym, and laundry

it was quiet and we loved the laundry facilities.

laundry equipment is old technology. washer wastes water and dryer takes forever.

from other staff), i had no idea what was going on with house keeping, where the elevator or the gym were, etc

brought my kids

my daughter loved swimming in the pool. the location was also perfect.

fact that my kids where strictly supervised by the life guard at the pool a parent can handle there kids at al

the laundry room did not have anywhere to hang up shirts.

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

great breakfast. clean and comfy room

we loved this hotel and loved that they were kind and welcoming to our two kids

breakfast runs out quick.

location, little souvenir shop in the lobby, laundry

breakfast was satisfying, the beds were comfortable, the staff was friendly and the pillows were

it was very annoying to have to contact the desk, and then call an engineer, to reboot the wifi.

false advertising about pet friendliness had to sleep in the car with the dogs

it could have been better if there's a shower & dressing room in the pool area.

the pool didn't open until 5pm, so we had to pay $10 a person to go to a gym to

wanted to stay in a hotel that had a pool, so the kids could swim before their long day of travel and flights

my kids loved the crispy bacon

the office chair in our room was dirty and had pieces of kids toys on the seat

that we didn't have hot breakfast or a pool. parking is was bad if you got in after 5pm.

laundry room equipment needed repair and a change machine would have been convenient, nice pool but

i also didn t like that they didn t have dryer sheets or washer detergent for the laundry room

cleanliness of room and friendliness of staff. laundry service.

the cleaning/laundry carts are noisy as the go by rooms in the morning.

room was next to the laundry and the removal of the carts were very noisy in the mornings

i wish they had a guest laundry room.

breakfast was okay- not exceptional.

good price. clean room. free parking. free wifi

breakfast doesnt really count as breakfast but acceptable.

say they are pet friendly but not really

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

dean white egg and turkey healthy sausage biscuits were waiting for me when i went down to the kitchen, i was

bed was very comfy and the kitchen was awesome to have.

room was very comfortable, good breakfast

it was advertised as pet friendly, the hotel was surrounded by no pet signs

nice having laundry available to use which i did once

stayed here three times now and i love the fact that every room comes with the kitchen as well as laundry

they are big mirrors in the wall and nice self laundry i would definitely recommend this place to anyone that

we have a full kitchen access to laundry facilities, gym and breakfast every morning

thing that i feel as though i had to complain about was the reference never being on time and laundry costing

gave us a room right by the laundry room, so not possible ti rest during the day

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

single elevator constantly had staff with dirty laundry in it

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

laundry amenities was outdated and (2

laundry room was acceptably, clean and reasonably priced

also has coin-operated self serve laundry which is helpful in long

the laundry area could use some improvement

at night we heard machines from laundry room which was next to us

staff in hallway sloshing water and filthy laundry around

put us in a noisy room and said there was nothing they could do because our room was above the laundry room used

the pool and the hot tub were perfect for our needs, as were breakfast and happy hour reception

no room service for food at night

the gym was nice, the main bed was comfy

gym is wonderfully equipped and the choice of pools is terrific

onsite restaurants, spa, and golf course.

beautiful resort, clean rooms. kids loved the pools.

beautiful room, very clean, amenities galore, we especially enjoyed the outdoor pools and on-site dining choices

they had three pools and one is for 18 and older so that was really nice not to have kids not splashing around

was spacious, clean, and comfortable, with access to gym and laundry

laundry room was clean

positives: morning coffee, laundry facilities, workout room, nice area to eat or just sit and relax

laundry facilities were large and convenient.

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

the laundry is coin operated (

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

they also have 24 hours self-service laundry machine

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

no laundry service.

laundry machine only accepts quarters for the $2 charge

gym (can be improved a little and there were some missing dumbells but nothing drastic) and a laundry room (that

modern ..simple..contemporary remodeled excellent. gym fab

lady in the morning by the breakfast bar was very rude and nasty to me

breakfast bar was very expensive for what we got.

close to the laundry / ice machine.

the onsite laundry was very helpful

wifi in the room was excellent

very expensive pet accommodation fee not posted online

pet friendly

hotel restaurants are undergoing renovation, so we couldn t go to the bar lounge, but from what we learned,

pool was easy to schedule and great

fully stocked bar cost and charged whether you drink or not.

enjoyed our stay with our kids

location, and the food at hotel. excellent in room service.

refrigerator, microwave, or guest laundry facility

also, i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

the restaurant is excellent, but very poor service at the bar when busy.

dining was from the restaurant down stairs and the food was very limited especially when you have kids and it

wifi was low quality and caused issues working remotely

could have been better for what i paid. no laundry service. room cleaning if you request.

the room smelled like stale wet laundry

like everything about the hotel from the lobby to the bar area to the room

no swimming pool, lack of activities for kids.

kids liked the

lost my laundry and did not want to cover the lost items

take you valuable and high end little pets w/nyoman

ev chargers are for tesla cars only. it should have been noted.

indoor gym and pool, easy access, friendly staff.

breakfast on the bar selections

the room and the mini golf course was great

the metro is across the street two food trucks are located on the property as well as putt-putt golf

parking, insufficient info about hotel on website about wifi, fitness center, and breakfast times

the gym offered a variety of equipment that allowed us to for a very full workout

i went to the bar i could not buy a drink

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

the hotel bar was excellent. and those beds were divine! we need that rest.

staff didn t tell me i had to ask them to clean my room , came back late at night tired with kids and room

bar area could be a little better

wasnt included and was almost $20 and its pet friendly which is a huge plus but theres no designated dog area