the phone in the room didn t work and the wifi was unavailable

the complimentary shuttle to and from the metro station is a great addition to the service

proximity to dc and parking

the breakfast was not very good

sign stated that a shuttle was available to take to you the metro station, but the front counter employee stated

not able to do laundry as paying for laundry was via an app which did not work as we had an international number

amenities included complimentary laundry facilities, which we appreciated since we stayed for six nights

washer unit issues: the laundry facility operated through the clear token app was extremely inconvenient

the laundry facilities were a bonus for sure

laundry facilities, help when travelling for a long time, it was free as well

attendant did not provide wifi information.

the only bad part of staying here was a weird smell in the hallway, i think the gym needs to be aired out

breakfast and parking is good

great location and the breakfast was acceptable

the breakfast was very good

they have swimming pool which looked nice to us but we didn t have time to experience

got room service when needed

perfect location clean parking pool cable tv

and complimentary wifi was great

gym and pool could be opened at 6 am not 10 am

room was clean and the staff was very helpful self serve laundry was good

laundry room just have 2 machines of dryer and washer and not work fine the room to small the

complimentary laundry and dryer for guests

laundry used to be free, but not surprised they charge for it u der new management

honestly the free guest laundry. comes in handy during lengthy stays for work.

waited quite a bit for laundry, the dryers were always taken or someone stuff sat in there the entire day

their breakfast, swimming pool, free parking, clean bedroom with the kitchen, laundry with free dry, customer

breakfast & paying for laundry machine

coffee and breakfast bar

we loved the kitchen and sitting room

perfect set up for our family of 5 with young kids

shuttle safety addressed with manager,

shuttle service to and from the dunn loring metro

cost of pet to high

quiet laidback atmosphere. convenient to the metro, with free shuttle service to and from.

would of liked to have some laundry done and a luggage rack.

the bistro for morning breakfast was a great bonus since they don't offer free breakfast

breakfast was very good and always served with a smile

i asked for a late check out to accommodate a race my husband and i were doing

pet hair all over the sofa.

access walking distance to my job restaurant and bar on site the bonus of credit for booking

breakfast was great. we loved the location of the hotel . we will be back!!!!

no negative issues. get in get out. nice breakfast.

breakfast ( although no chess )

when we first checked in our room, the room had a strong odor of cologne and sand all over the kitchenette

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

the pet smell was kinda lingering in the rooms

i enjoyed my stay at this hotel. the cleanliness is my pet peeve and they met my expectations.

00 in room service

surprisingly luxurious rooms/bathrooms and an incredible gym on the main floor

i wish there was laundry machine in the building.

i would have given this place a 10/10 if they have self operated laundry facilities.

in addition, the breakfast offers only a limited selection, and there are no guest laundry facilities or washing

no coin laundry

the laundry service was really good and clean

could have been better for what i paid. no laundry service. room cleaning if you request.

the room smelled like stale wet laundry

no swimming pool, lack of activities for kids.

did not like no free wifi

the staff was great! the room was clean! the gym is was awesome!

the gym was outstanding

more gym stuff

too many kids hanging around the lobby

the indoor pool and jacuzzi is just amazing

well-equipped gym

the only two visible seemed zoned out and directed us to the bar tender to place an order

the bar was great, the bartenders were very nice and accommodating

the snack bar area was a little disappointing, lacking selection and beverage was not available.

from the restaurant to the bar was also superb and had great drinks and food with amazing service

love the bar and restaurant

refrigerator, microwave, or guest laundry facility

also, i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

good gym

false advertising and my kids were quite excited to swim

breakfast at the restaurant was excellent

no plastic laundry bags in room, also no trash bags in cans.

the same time, i was grateful to have a comfortable and conveniently-located place that accepted pets, so i can

room was very clean, the bed was comfortable, the hotel was quiet, and the bar and bartenders were awesome

the bar service (mr. josep) was amazing and the room was clean when i need it.

most of it was closed and we had to sit in a noisy bar area

very quiet, spacious room with kitchenette and two tvs

well designed large room. great lighting. quiet. amazing gym. great staff in the breakfast room

the layout, location, breakfast and rooms

loved the look, the vibe, the smell, the feel, the room layout and comfort, the views, the gym, the outdoor

i went to the bar i could not buy a drink

we were still utilizing the laundry room

not enough breakfast choices

please add a better breakfast menu especially for kids!

indoor pool

location, staff, breakfast, parking

laundry machine only accepts quarters for the $2 charge

gym (can be improved a little and there were some missing dumbells but nothing drastic) and a laundry room (that

the first room i stayed in smelled overhwhelmingly like sweat or a gym

breakfast bar was very expensive for what we got.

the netflix feature on the tv was a great tool for keeping my kids happy

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

the laundry is coin operated (

no laundry service.

they also have 24 hours self-service laundry machine

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

the onsite laundry was very helpful

close to the laundry / ice machine.

take into consideration that this hotel pet friendly

wifi in the room was excellent

never was able to connect my computer to the wifi

lost my laundry and did not want to cover the lost items

waitstaff in the bar was a little short and surly, but it was a busy saturday night so what can be expected,

ev chargers are for tesla cars only. it should have been noted.

location, staff, lobby, free parking with ev chargers

pool unsupervised kids running around in the gym and pool area no lifeguard nor pool has been maintained

was spacious, clean, and comfortable, with access to gym and laundry

laundry room was clean

laundry facilities were large and convenient.

positives: morning coffee, laundry facilities, workout room, nice area to eat or just sit and relax

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

the room was a full blown one bedroom apartment, they offer free laundry on-site with commercial quality

the facility had a laundry room free of charge with high capacity washer/dryers

free laundry was perfect since we stayed a long time

parking, breakfast, and laundry

loved the 24 hr gym, with free laundry, free parking, wifi

is the pull out couch bed did not have sheets so be sure to request some and be aware of the mini bar in the

hotel restaurants are undergoing renovation, so we couldn t go to the bar lounge, but from what we learned,

staff at the spa was absolutely amazing.

enjoyed our stay with our kids

the spa treatment in this hotel is amazing! plenty of dinning options as well

i loved being able to do laundry

i found this hotel because it had breakfast, free parking, a gym and laundry room

i like the laundry, the location, and free parking.

the pool was close, the pool table the gym as well because of covid 19 , the parking is free but street parking

location and the fireplace in the room.

it feels like it and it s also the laundry and staff work area

rooms not made up daily, save money on laundry but at least make the beds and clear trash and replenish coffee

a laundry room would have been helpful but it didn t affect our stay at all.

sheets smelled a little like wet laundry

very old building. tiny pool. no laundry.

kids running in the hallway and knocking on our doors. this all occurred after midnight.

free wifi didn't work

no room service, the pool was not cleaned, and there was minimal gym equipment

although it was only one bed for two adults and three kids, you still made sure we had a place to rest

a pool and a space for receptions outside, but while we were there it was a great place for the kids to run

they offered free laundry service which we didn t use, but found convenient

the customer service, the free ihop breakfast, laundry option, and free wifi.

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

laundry is free

a big plus: free self-service laundry with washers and dryers

gym, the free laundry room, complimentary of the hotel and our room was a nice size with a mini kitchen and

studio was shaking several times a day, i believe it was because of the washing machine in the laundry of the

free laundry and gym we re an amazing addition to the stay i will definitely be staying again in the

laundry facilities were not working. there was supposed to be toaster in room and there was not

rooms were good size, free laundry.

staff in hallway sloshing water and filthy laundry around

put us in a noisy room and said there was nothing they could do because our room was above the laundry room used

swinging pool , delicious breakfast ,2 free drink ,excellent dinner in restaurant,clean rooms ,very nice

drinks at the bar were great and the bed was super comfortable

amenities/ breakfast/ gym /

we also were slightly underwhelmed by the breakfast

breakfast was not too great

the breakfast was delicious

service, room and breakfast

laundry amenities was outdated and (2

at night we heard machines from laundry room which was next to us

laundry room was acceptably, clean and reasonably priced

the laundry area could use some improvement

some times breakfast, internet laundry and location.

bugs, roaches, dirty floors, no hot water, elevators were broken and so wete the ice machine and laundry facilities

great laundry machines

our room was right by the gym and laundry and the door would slam into our door every time

laundry and gym closed for renovation, room smelled of cigarette smoke, air conditioner loud, blow

much noise out side my room is located next to the laundry room i think someone trying to open my

some laundry machines are broken.

it is great having a kitchen and laundry

the fitness center was just fair and the breakfast stingy - even considering covid

clean, comfortable, and a great breakfast

loved the location, the indoor pool and the room set up with kitchen

there are only two dryer machines while there are four washers in the laundry room

there was no laundry service.

was no washing machine and dryer on site, the website says laundry, but it is meant for dry cleaning only

needed to do laundry but there wasn't a self-service laundromat nearby

no plates, cups, or utensils in the kitchenette

stayed here three times now and i love the fact that every room comes with the kitchen as well as laundry

we have a full kitchen access to laundry facilities, gym and breakfast every morning

thing that i feel as though i had to complain about was the reference never being on time and laundry costing

they are big mirrors in the wall and nice self laundry i would definitely recommend this place to anyone that

nice having laundry available to use which i did once

so the self service laundry rooms (located on several floors) were a much needed convenience

the laundry facility was useful, the breakfast good

laundry facilities don t have detergents

on weekdays, close proximity to public transportation as well as supermarkets; self service laundry and kitchenette

liked that there was a convenient guest laundry and that the hotel was close to the metro

very hot in laundry room

i ordered a kids meal; i have a medical condition

if i was a local resident with a local us sim card but i'm not so the impact of there being no wifi was heightened

walk to metro, movie theater, 24hr cvs, 24hr taco bell, brewpub/sports bar next door, also the bagel cafe nearby

the nighttime restaurant bar has chicken wings and pizza - frozen pizza heated

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

am more sensitive than most people to laundry detergents

the hotel offered parking as well as a shuttle to/from the nearest metro stop

95 a person (even kids) for it

that the pool was closed and not advertised

gym is very good

location, breakfast, ev charging

we had a kitchen in our room so we cooked the rest of our meals

more options for breakfast

the breakfast was great.

we called the front desk when the laundry area code provided by one of the staffs doesn't work, the person

the laundry facilities were good the breakfast items that were available were good

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

we also liked that it had a washer, dry, and they sold laundry supplies

comfortable beds. big rooms. laundry available. good breakfast. easy access to highways.

plenty of great restaurants offer delivery and there's a target on the next block and the laundry room was a

people were using the laundry room late night

laundry service would have been helpful

having access to the laundry facilities was also useful

the a/c of the gym was broken during our stay.

no laundry facilities were also an unexpected inconvenience

slightly dated, and no on-site laundry.

location and shuttle service

very pet friendly

early check in a plus ( booked last minute due to flight cancellation) (+)allowed early check in, counter rep

the in-house laundry and kitchenette were convenient for a family

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

breakfast options we re nice

the quality of free breakfast exceeds my expectations.

need to have a laundry room

convinient for family with kids

clean, modern, free wifi

the wifi was not great

convinient for family with kids

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got

the views, the bar in the lobby, and the decor are fabulous

laundry room was atrocious

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

there is a laundry room here for guest usage. room had a very comfy bed.

laundry

tv didn't work well, the wifi stopped working

coffee maker in the room, no refrigerator, no laundry bag

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

we waited 45mins for breakfast

beautiful gym, although i didn't get to use it this time

room service was prompt

early check in!

wifi was terrible.

they need to outsource parking and shuttle their guests, train front desk staff in etiquette

no room service during president's birthday week-end!

wifi connection was terrible

the laundry room had water everywhere

laundry room , breakfast room where breakfast served every morning

free wifi , good free breakfast. clean hotel rooms.

small kitchen which we did not expect

breakfast was incredible, the rooms were great, had an awesome kitchen, location was also

disappointing that there is no minibar, or express laundry service

room service was on time with my breakfast and it was delicious

room service was top notch and so was the fitness center and spa

00 coffee bar in morning closes at 9

food was limited in their restaurant and no room service

hotel offers laundry services

no laundry room and kitchen

no laundry on site.

wish the pool could ve stayed open 24/7 that s just me being a water baby but i totally

what genius allows kids to operate waffle irons

but then what the hell do i know about how they do laundry or housekeeping

also when he was asked about towels, he stated the laundry wasn't done after lunch time

the breakfast was great! i love the bistro

the $100 pet fee is outrageously high

location room size and layout pet friendly good pet area nice courtyard

need to do a better job with the laundry (towels had stains).

free swimming pool coffee shuttle service laundry but coins service comfortable but sofa bed is not really

laundry room was in a horrible condition, the pantry (area where you can purchase convenience

the 2nd floor where the laundry next to room was smelly gas everywhere & mixed mold i got headaches

gas was leaking from the laundry room.

no laundry service of any kind

our room was by the laundry shoot when you came into the door of the room it wasn t a very tight fit

size of room, location, cleanses, free laundry

my sheet was with the bloody spots which didn t come out after the laundry

the website indicated there is guest self laundry - it was cancelled half a year and the web site does not

staff, location, free breakfast, fitness center, and laundry. can receive mail.

the laundry room is expensive, and the dryers do not dry at all'spent $10 drying and clothes still

attire room was so wonderful, love the kitchen which was equipped with everything needed if we needed to cook

the room was very clean, love the kitchenette

close to 95. pet friendly.

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

single elevator constantly had staff with dirty laundry in it

gave us a room right by the laundry room, so not possible ti rest during the day

the bed was soft, the bathroom was gorgeous, staff are more than friendly and the room service is great

the cost - i realize this is a luxury hotel but $101 for our breakfast was absurd.

i think breakfast was way too expensive.

breakfast was expensive and i would give it a 7 out of 10 the restaurant staff were a 10 out of

paid a package that includes breakfast

of coin laundry facilities

- use of gym and additional gym facilities across the road was beneficial

room service was not available all days of the week.

good gym. good basic room.

the gym was non-existant. they were renovating it but i may not have stayed has i known.

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

roof top bar and piano bar. rooms were very nice as well.

pool is just an oversized bathtub

the hotel needs to be updated desperately and the pool is the size of a large bathtub

laundry facilities

out, i had to wait for 6 times, till i could fit in the elevator, as staff decided to transport laundry close

the suites are comfortable and the functional kitchen was a plus

hotel was very nicely decorated, very clean, very friendly staff, free breakfast, free parking, free wifi and

the breakfast hrs could have been a little longer.

a high end property, the water at the lobby bar tasted like chlorine - at this level should have filtered water

location, clean attractive room, great bar and breakfast

also, we wanted to put our leftover dinner in the fridge, but the fridge had mini bar stuff to purchase all

boutique with a full bar and breakfast

the atmosphere is quite relaxing (also for families with kids) though this hotel is right in the centre of

wifi not working in room. needed to call the desk. an engineer came and fixed the problem.

no room service provided on weekends

very very noisy, no room service

staff was genuinely nice and the rooftop bar was pretty and convenient for drinks and a quick snack

lobby area a little tight, no laundry facilities

hotel should have their own laundry service, because you have to go to the hotel next to it, even though, they

laundry facilities were located are neighboring hotel

minor problem that there was no guest laundry! the hotel next door facilitated our needs though!

no laundry room ice machine didn't work

i'm sorry i just think this is an excuse they couldn't get the clean laundry, if i'm paying for 2 nights, i

i had to ask for items that should have been in the room but were not such as laundry bags and the remote plus

of some clothes for laundry friday, was never sent out

pool, shuttle to double tree

breakfast bar war excellent

room was next to the laundry and the removal of the carts were very noisy in the mornings

the cleaning/laundry carts are noisy as the go by rooms in the morning.

cleanliness of room and friendliness of staff. laundry service.

very helpful staff. good laundry facilities.

on-site laundry and dryer facilities are available

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

room service from houllihans was timely and tasty

wifi didn't work for my entire stay

would have preferred sit down breakfast but understand rationale during these tenuous times

it was quiet. the bar had very good service.

there is no quarter coins at laundry. the front desk also doesn't have it.

guest laundry on site was a bonus

very friendly staff, clean room and laundry

loved the 24 hour gym with a good range of equipment

also gave me a nicer room that was awesome the bar and food were excellent, no issues with anything at this

the service at breakfast was outstanding

the swimming pool is tiny

swimming pool , price

location, staff, gym, pool, bourbon steak

pool too small

thought the customer service was amazing , like cleaning, laundry, room service was fantastic

the bar was nice

we chose the hotel mainly because of its renovation and because of the pool, so that the kids could enjoy the

the pool was ok for kids but could have done with more space to put your towels and robes

reminds you washington dc, history, elegance, gym, spa, swimming pool, whisky bar, restaurant, roof garden with

the opportunity to use a free guest laundry was a great plus (

spacious room laundry room - very convenient

free laundry room, location, staff.

they had a laundry room which was awesome

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

our pet was welcome

room was very comfortable, good breakfast

i was working from the hotel and the desk provided was excellent and thank you for the free wifi

no usb plugs. wifi was very poor.

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

incredible staff everywhere (front desk, shuttle drivers, restaurant)

especially travelling with older kids it's a must

simple to check in, efficient and had a nice lobby bar area

attention, in terms of cleaning, was needed in the gym facility

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

the pool at this hotel is permanently closed and laundry is listed as broken on their website

good to have a laundry center

our hotel room had dirty laundry and a burst bathroom

the coin operated laundry facilities were also a bonus

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

you are going to have laundry facilities, you should make it easy for guests to get quarters

, i hope this is something that you guys can work on , also the laundry is very expensive

great location, friendly staff. quiet. on-site laundry was good.

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

a helpful tip - for the laundry don t bother with the app, you can just pay with a credit card directly at

clean, exceptionally friendly staff, amenities such as fresh water fountains and a laundry room with complementary

room, great facilities- gym, laundry room, bar

for finding walking sports shoes in georgetown, places to walk to on capital hill and environs, laundry soap

the hotel includes a laundry and a fitness room

i also used i self-laundry that is located in 4th floor

good size room with spacious nice bathroom good housekeeping availability of self-service laundry facility

was a false lash stuck on my towel so questionable laundry service goin on, the people at the front desk were

the laundry service also came in handy

they have a guest laundry room that's pretty cheap and came in handy