laundry room dryer didn t dry our clothes, but the staff was kind enough to give me back the

the staff was rude. the guests laundry was terrible.

and when i needed to do laundry, the front desk had no quarters for my to buy

laundry is quarters only and like $4 per load

none, say improvement to bring back the swimming pool.

very big room, amazing gym at the top floor, wonderful coffee at the hotel restaurant

easy to find. clean property. professional staff members. nice gym set up too.

location was very central staff were very friendly gym was well equipped

the gym is amazing

the room was nice/clean and the gym was extraordinary

no laundry because of construction parking is expensive

everything else. especially breakfast and laundry room

property (personnel; breakfast variety & quality; bed, furniture, bathroom & linens, excellent kitchen,

nice gym

cleanliness of the rooms and spaciousness. great breakfast buffet included.

laundry took 48 hours and us extortionate

guest laundry (washer/dryer)

no ice bucket no plastic laundry bag room by elevator

the place and was very pleased to find there was a laundry room

there is no breakfast, no room service, no laundry service

brayden was an awesome bar tender

the bar and restaurant on the main level were very convenient, as well as offering good drinks and

the rooftop bar was beautiful, and the breakfast at the restaurant was very good

room service

the rooftop bar was at capacity when we wanted to go.

no free wifi. due to floor renovations, the coin-op laundry was unavailable.

tv didn't work, laundry facilities closed due to remodeling

no we don t have that, no we don t offer that yes we have laundry on the 5th floor but you will

self laundry

the bar was nice, i think we had nice time there

guest laundry

i really appreciated the free detergent in the guest laundry

great location. free parking. free breakfast. laundry available.

we had a family on each side of our room and all we could hear was their kids running back and forth into the

we chose this hotel above others mainly because of those ads; we wanted to be able to take our kids swimming

there is an on-site laundry, which used to be free, but is now $3 per machine

disappointed that there is, as far as i could make out, no laundry facilities (the hilton garden inn down the

cleanliness. nice pool and weight room.

was not aware that it is pet friendly. i'm ok with that, but you should be informed upfront.

pool was outside and closed.

restaurant on site and laundry room available

didnt like that the pet fee wasnt clearly stated on the website

was convenient with access to the shuttle, clean, quiet rooms, sizable rooms

very quiet. the shuttle to the metro was wonderful ! friendly staff !

at around 9pm i ordered room service from the hotel restaurant (after the front desk attendant had made a very

no laundry, no restaurant, the hotel charge much more than i saw when the option was choose.

it is very close to van ness metro station, and has a cheap laundry shop and the

hotel is located close to good eating facilities and there is a gym, laundry and some stores which are nearby

there were no laundry facilities

no laundry :( i really missed

staff was rude after giving me the wrong wifi password on my key card

no way to contact desk, wifi password didn't work

stinky smell like sh . cockroach:( wifi doesn t work no microwave no fridge

acceso to parking good service at the office to pay

free wifi, walking distance to some restaurants

very clean. parking lot available and also self laundry service

and you can do your laundry

are narrow and since dc is school kids field trip destination we booked during one of those trips and it was

, complementary breakfast, round the clock coffee, close to scores of restaurants and metro line- very

#2 - the continental breakfast

coin laundry for guest use

the flawless wifi and youtube option on the tv remote; the plush, comfortable mattress.

the pull-out/sofa bed was not big enough for two kids.

the gym

the pull-out/sofa bed was not big enough for two kids.

the suite. the bed. the staff. the free guest laundry. all good.

i wish the laundry room worked and i wish it had better drainage flow in the shower.

doing laundry was easy and i didn t have to pay.

the availability of laundry was not promoted

the guest laundry was also a surprise

our room was by the laundry shoot when you came into the door of the room it wasn t a very tight fit

laundry service; the items needed to be given to the reception desk in the morning, which was

my sheet was with the bloody spots which didn t come out after the laundry

nothing significant. laundry room hard to find.

the didn t have a laundry services

restaurant was a little pricey. no laundry facilities.

my kids and i especially loved the hostess at the restaurant

room service

staff was friendly and the bar was very nice

the room was very nice and room service was great!

comfortable beds, very nice interior design, delicious food at the restaurant and room service (breakfast is

i love the restaurant in the lobby and the gym was exactly what i needed

wish the wifi had worked in the gym though. it was a complete deadzone.

downstairs bar and coffee shop was a nice bonus

beautiful hotel and wonderful staff. great gym and good location. would come back.

guests hung laundry out windows

in the room so after a late check in we had to wait for these to be delivered in order to get kids to sleep

moved the couch to make room for my kids to play and there was food trash and dust under the couch that hadn't

great service, comfortable rooms, gym has good equipment and was very clean

only thing we thought odd was the elliptical machines in the gym took about 5 minutes of powering until it

we missed the breakfast because we got up late but smelled delicious

the innkeeper anticipated our needs though out our stay and provided a delicious breakfast every morning

hosts were friendly. lively conversation. great home made breakfast each morning.

i loved the breakfast, especially chef kevin's pancakes.

breakfast was amazing

it was written they have laundry service but it is not true.

rooms are spacious, wifi works flawlesly

is no room service, nor can you call down to the restaurant to order

peloton in the gym.

ud83dude20 - the gym did not have a thermostat

tel number listed wrong address listed no construction warning no easy access for disabled or kids no breakfast

early check in!

like was that the room didn't have a microwave or a little refrigerator when you travel with kids you need thise

unable to have any room service

thy give me and my 3 kids one small room with one bed

they didn t have a place to do laundry

the concierge was very helpful and called across to the marriott to ask if we could use their laundry since

there is a bar and a restaurant but nowhere to put cold drinks in the room

prices for parking and food at the grocery and bar were extremely high but it's expected at the best location

breakfast could have been better.

also laundry is

maybe a larger laundry room and or more modern machines

there s also a small pool, a garden area, a compact gym on the second floor, and even a laundry room

not even a fridge - roomed me with a male in an all female dorm without warning - overcharge for laundry (and

laundry option

of coin laundry facilities

- use of gym and additional gym facilities across the road was beneficial

would be great if breakfast room service could be ordered in advance

same for the gym

slow and unstable wifi

various hangers to meet every need, top shelf motion detection light, heavy muslin spacious laundry bag

last time we had a kitchenette but this time we didn t

restaurant is excellent, including room service

the hotel and room was immaculate, and the room service was great

wifi was spotty but upon request staff kindly shared staff wifi

facilities are 6/10 , size of rooms is good for couple ir small families, also kitchen is good

the 2 separate rooms, the breakfast, the happy hour, the location, the helpful staff.

the sitting area w sofa & desk; small but great kitchen.

staff was friendly, nice having a full kitchen.

the kitchen staff answered in the negative to every

the laundry service was too expensive and the clothes were not ironed correctly

expensive with no laundry room or pool

thats how they come from the laundry

on top sheet; no sheet installed between comforter and bed; mischarged on laundry; room carpet old and

the laundry was over an hour late (despite a 5pm guarantee) and required 3 phone calls

store is decent but few waitstaff and painfully slow ; it does not appear one is able to have room service

our kids were exhausted from the drive

loved the happy hour on the rooftop bar, and excellent bar food

comes to a halt if it is not, although this should be a non- negotiable, and considering it is pet friendly,

travelled with kids and it was perfect

very clean, helpful staff. laundry facilities too.

wifi did not work 3 out of the 4 days we were there laundry room would have been nice

small swimming pool is just for kids to have some fun on rainy days

use a stove in the kitchenette

room service was super fast, and food was good

pool is just an oversized bathtub

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

roof top bar and piano bar. rooms were very nice as well.

the hotel needs to be updated desperately and the pool is the size of a large bathtub

seasons breakfast. that was very disappointing

restaurant/ bar was closed for refurbishment

pool and spa

the swimming pool is tiny

the service at breakfast was outstanding

there's a decent gym (no barbell rack) and laundry options on the 3rd and 4th floor

loved having use of a laundry room

staff were so nice and helpful during breakfast, the reception, and finding quarters for me to do laundry

comfortable beds, spacious room, friendly staff, on site laundry

location, cleanliness, breakfast, laundry, parking, and staff.

no laundry facilities

clean room, nice bathroom. basic gym but has all you need

the best part is the amazing staff, deja, ice and andy, they are super sweet and my kids loved them

the small gym downstairs is convenient, lovely sparkling water from the tap on every floor, big bathroom

great location, pet friendly and very clean

the pool/spa/gym was amazing

drinks at the lobby bar are a little pricier than normal but the bartender was awesome

lobby & bar area was wonderful, as was the courtyard during the day

thing i didn't like about the hotel is that although there is technically a pool, it is part of a gym (so more

breakfast selection was 1st class, and the hotel is ideally located to easily get to all the main

great room, good fitness facilities (gym & pool). friendly and welcoming staff.

lively bar lounge with great food from the blue duck tavern.

only issue for us was the pool was under maintenance e

was amazing from the valet to check in dinner at the blue duck room service totally awesome ecperience i am a

the mini bar also had a lot of things missing

the bed was soft, the bathroom was gorgeous, staff are more than friendly and the room service is great

eakfast, dinner) was very good, staff were extremely friendly and helpful

enjoyed the breakfast

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

staff held a meeting during breakfast and there was nobody around to look after our needs

room service is only avail from 7-1030a & then 500-1030p

location especially if you re into dc nightlife , swift room service, when you call they bring it right up to

in addition, it would be nice to have room service for breakfast

it may not be like this every weekend, the music from the hotel bar was really loud for 2/3 nights there, even

it s obviously a small hotel so there s no pool or gym but it has a great roof top bar and cocktail bar as

laundry service good

location - we felt comfortable walking in the area with the kids

the hotel has a nice lobby and bar service

start room service. it wood be helpful.

netflix kept logging off the second day, i called the room service, a very nice man came and problem solved

a high end property, the water at the lobby bar tasted like chlorine - at this level should have filtered water

also, we wanted to put our leftover dinner in the fridge, but the fridge had mini bar stuff to purchase all

boutique with a full bar and breakfast

location, clean attractive room, great bar and breakfast

the on site laundry was clean and convenient

room service was no service - a delivery in a bag with plastic forks and knives

breakfast was not an option, since there was no handicap access to the bar where served

no room service or consistent restaurant

clean either but i got tired of complaining they also charged my card an extra 200 for the mini bar i never used

very friendly, restaurant / bar had good selection of food and drinks, and the hotel has a small laundry room

laundry very expensive

self-service laundry facilities were much appreciated

i loved finding a room with a bed for each of my kids, plus another for my husband and i

ordered room service was put on hold for over 30 minutes

laundry facilities

laundry had to be brought down to desk and collectef.

the hotel even offers the laundry room for its guests, which is perfect if you are travelling with children or

cheapest self service laundry facility in the hotel

the roof patio, staff -- jonathan, ahmed. chocolate at the front desk, laundry room .

laundry room inside the hotel they ran out of coffee capsules for the room but they compensated me

after housekeeping had been through, clothes that were left folded in the bed were thrown into a laundry bag

about self laundry services which was stated in the guide in the room but was met with a very hostile front

wish they would have offered guests onsite self laundry option

laundry service ridiculous breakfast, very limited and poorly presented

full kitchen. laundry facilities

nice to have a kitchen and useful to have laundry facilities in the hotel

use the laundry across the road versus the in-house laundry service

laundry in basement

we used the laundry, which was in the basement

and you don't have coffee and tea makers inside the room and when we asked for 2 tea bags room service wanted

very comfortable bar area with a home-like atmosphere

had to pay for the pool and gym since it s shared. also the pool is inside.

room where spacious, bathroom had both tub and shower

told me it was an extra charge to use the equinox gym

the hotel states that it did laundry for an additional charge

the hotel does not have laundry room much less any modern day amenities such as pool or hot tub, microwave in

did not have basic amenities like iron, microwave, on-site laundry, bathroom door which can be locked etc

they don t pick up laundry from the room or bring it back to the room and that s a shame as other hotels

no room service

was under construction, guest laundry dryer was out of service for the while time we stayed, cleaning products

they dont have a decent early check in or late check out

the staff is very nice and the room is big and amazing with a kitchen corner

bed was comfy, nice that there was a mini kitchen with microwave & fridge

mini kitchenette in the room

no in-house laundry and no pool.

i do think a small guest laundry would be welcomed

wouldn't recommend as a business traveller stay - the laundry service was down

the bar it is impossible to understand not having housekeeping, no products in the minibar, no laundry service

no room service, poor room cleaning service and maintenance , no laundry service.

that the restaurant and bar was closed by 10pm on new year s eve and there was no option for room service to

close to metro, a catholic church for mass, easy walking, good staff, breakfast available (restaurant), bar,

i booked a stay with my husband and kids with complimentary breakfast, my 7 year old was not included in the

the lobby bar was disappointing, and the roof top bar was more of a club than a place to relax

if i had to try and find an issue it d be to keep the bar open later for the night owls.

the laundry is also a very appreciated complimentary service

bathroom dated and a little small, no laundry facilities

the laundry area is simply dirty

guest laundry facilities weren t great and the washing machine was broken

very convenient great kitchenette & quest laundry helpful staff

call and am told that we should have been told at the front desk that their laundry delivery was running late

hotel doesn't have a self service laundry, so for a family who's travelling for leisure it's way too expensive

to have to pay for water and wifi seems a little odd

good amenities and great bars nearby

there was no wifi in the room.

free laundry (we only paid for the laundry soap)

having the laundry room was a godsend

awesome amenities having the laundry on 9th floor was a big plus on a long trip, having johnny rockets restaurant

good hotel all was fine good laundry services

and the free laundry service was helpful

no services. no laundry, nobody cleans the room

facilities were limited. there is no on-site laundry for longer stays.

there was no gym available as advertised due to the renovation, this wasn't great for us as we use a gym daily

wifi in the room did not work and we were told we had to continuously pull the plug out to restart

construction, dust, workers, no restaurant (food), no gym, no bar.

no room service no breakfast dining no laundry service no spa everything else is okay.

however, the two elevators are slow and inefficient, the gym is tiny, and there were some maintenance issues

manager was awful and had no understanding of the situation we were in with kids and old people in our group

member i encountered was incredibly kind and helpful, room was nice (if just very slightly worn), wifi was fast

this hotel is also pet friendly

there was laundry and a separate entrance for bicycles

for finding walking sports shoes in georgetown, places to walk to on capital hill and environs, laundry soap

the hotel includes a laundry and a fitness room

there s a laundry downstairs

room, great facilities- gym, laundry room, bar

need to get a laundry app to use the washer/dryer

there is laundry on-site and they provide detergent pods

laundry facilities, use of

the hotel has a gym and various communal spaces like a laundry room etc

could not work out how to use laundry

wifi is not great, no swimming pool

it has a good bar (with a good meals menu) which is open till late

best service of any hotel i ve ever stayed at. so many treats for my kids!

location was excellent! room service was great (albeit expensive) staff were friendly

and chocolate-covered strawberries awaiting us; in the morning staff greeted us by name and the room service

hotel updated tastefully-edgar bar & kitchen amazing food and service

the lobby was very nice and the gym was excellent. the location was great as well.

free bottled water and quick response to room service

i didn't like that there was no room service or pool

we waited with two kids of 5 for a long time and they were not very

the guest laundry room makes life easier for long stays

no ambiance . laundry service difficult

laundry payment is not digitized, we have to use coins, but reasonable for 1 load is $1

room, i got a second room that again had not been cleaned, it was even worse, and there were rose petals on the

the kids were upset that the pool was taken out

the breakfast was great, with a lot of options to choose from

hotel gym was probably the nicest hotel gym i ve been to

the hotel also offered us an early check in and accepted our request for late checkout so i could shower after

the location and wifi.

good breakfast, nice gym

one of the washing machines was down, which made laundry a little tricky

friendly staff spacious clean room comfy bed well equipped kitchen laundry room was easy to

would be nice to have a paid for laundry service instead of doing it yourself like a laundromat

had to wait for laundry services as always very busy so maybe more washing facilities.

the location is good, walk to those attractions and good restaurants, good amenities, kitchen, laundry room,

thought the customer service was amazing , like cleaning, laundry, room service was fantastic

add a resort fee for wifi, newspaper, morning coffee, car ( when available) fitness center

the decor of the hotel is exceptional, the pool and jacuzzi were love, and the room was beautiful

everything the staff was amazing , room service was so friendly and nice

was abit disappointed especially traveling with two kids and my wife

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

coffee maker in the room, no refrigerator, no laundry bag

lumpy cover, high charge for room service, only one soap, no in-room menu

provided only one bar of soap in the bathroom

wish there was a phone in the room so i could call for room service

they have a guest laundry room that's pretty cheap and came in handy

i also used i self-laundry that is located in 4th floor

the laundry service also came in handy

aircon's were a bit loud during the night and it was a bit difficult with the laundry facilities being only on

good size room with spacious nice bathroom good housekeeping availability of self-service laundry facility

was great for what i needed, nice breakfast spread, the desk was genuinely nice allowing us a late check out

staff were fantastic, breakfast excellent all you could wish for

great breakfast

great place to stay. great staff, good breakfast, clean room, affordable.

wifi didn't work well in the living room area

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got

the views, the bar in the lobby, and the decor are fabulous

just fyi - there is no laundry on promises!

no laundry

laundry service was also quite expensive

job but then the cleaning lady seemed not too happy that i left a complain ( obviously ) - there gym is in the

the gym was poorly laid out with too much bulky equipment and not enough space for floor exercises, and

the staff were attentive to the problems, and did cover the cost of laundry of clothing at risk of bug infestation

the hotel had a smell by the gym erea

wife and the kids had a nap to charge their batteries

everyone was super nice, they offered a late check out, didn't even have to ask

suggestion for improvement would be to offer more snack options for families traveling with kids and teenagers

laundry service overcharged me and only because i closely checked the invoice did i realise - check

location, very cordial and helpful staff, though missed the laundry service

the only thing i d have liked to have seen that was missing was a laundry room of some kind.

and a guest laundry would be nice

a laundry room and microwave is very important for families especially those staying with kids

there is a laundry room available to wash and dry your own clothes for a low rate

very clean and modern, amazing bar downstairs aswell as a cafe connected to the building, good gym too

on-site gym is of very good quality

lifts, huge soft beds, beautiful big and well designed rooms, very clean and modern, amazing bar downstairs

gym, atmosphere,