hope you have self service laundry area.

room next to ice machine & laundry guy who smoked weed outside our room

staff, good breakfast, quiet, good wifi and tv, nice pool, convenient to where we wanted to go

three were 3 adults and 2 small children so the little kitchen with the sitting area gave us extra space

wasnt a whole lot of parking, but we were ok with the parking spot we got behind the hotel

there isn't a laundry room.

the breakfast was not good. runny pancake batter, no juice available

good location, clean, friendly staff, good security in parking area

i loved the gym facilities!

the kids were looking forward to that

the curtains wouldn t close. lights from parking lot shine in.

there really was nothing wrong with my making reservations, to parking, to checking in or checking out, excellent

easy parking

the gym was also very clean

party way past 11:00 on friday night and when the pool finally closed, there were 6 car loads of kids leaving

quick and easy check in. love the on-site laundry and breakfast goes until 930!

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

the breakfast was very nice. the room was clean and comfortable. great experience.

2 cars were racing around the adjacent parking lot

people all over the parking lot, pools were not working, there were no sheets in the room, we had to wait an

laundry was broken, so could not wash clothes during my extended stay

the pool was closed- it was a nice night. the beds were to soft no firmness to them

ate breakfast at waffles house

pool area closed as it was last year due to covid

parking

they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

breakfast was not what i expected

great staff & the rooms are clean, breakfast was great, price on point

no pool, hot tub, workout area, due to remodel

room was larger than expected and included a kitchenette. everything was fresh and new looking.

pool was perfect, even had toys for the kids

the hospitality was exceptional and the parking garage below the building was a nice addition.

room service was not good, the first day the chicken sandwich was just ok, and the second day the

onsite bar, pool and fitness center is a plus

i didn't like paying for breakfast, but it was good and reasonably priced.

laundry room was out of commission during my stay so i didn t get to use the facility

laundry area was also well kept

the person above me walked arounduntil midnight and woke me again at 3, i was next to the laundry room i think

the spacious room and the facilities such as laundry and full kitchen made us really relaxed

elevator, gym, pool, and free laundry

laundry room was clean with $1

the pool area looked like it needed to be painted

nice & clean. great breakfast and kids enjoyed the pool

nice & clean. great breakfast and kids enjoyed the pool

pool area needed a paint job the doors were all rusty anything that was steel,chairs doors were all

only thing i would recommend is having a laundry app that you can use to pay for the laundry verses having to

room very clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym

indoor pool would have been a nice amenity, seeing as the outdoor pool is only open seasonally

we are vegetarian, each breakfast item had meat in it. disappointing

the front desk people were very nice as well as the morning breakfast person

hot water, bar was closed, pool was drained, laundry room was closed, curtains were stained with clumps of dried

no pool,laundry or bar

laundry was broke down also

indoor pool was closed, there was no on-site laundry, and the room was not what it looked like in the picture

pool and spa i have ever seen in a motel

the heater/ac unit is quite noisy, and the laundry area is very noisy too

everything was good especially the breakfast and quietness very peaceful

non smoking room smelled like weed

parking lot had not been plowed and was very icy

very hard to find parking spot

piled on floor in our hall when we arrived, still there when we left next day, card said free wifi but i was

the new clean facility.. very well lighted parking lots.

view from our window was of the parking lot, the ford dealership and a construction site

parking was not great.

pool not bring outside and breakfast not bring included

very early the next morning, several housekeepers were congregating at an obvious storage/linen laundry closet

the pool needs to be cleaned and maybe heated

parking voucher

more for pet

the grandchildren loved the pool

i finally had to call the hotel and the guy answered, said he was doing laundry and couldn't hear the buzzer

was great except i bought a little box of laundry soap in the marketplace located at the front of the lobby and

my husband could activate the wifi, but neither my phone nor ipad would connect

of $280 for two nights, with no tv, no pool, no restaurant, no breakfast bar, and oh yeah the gym is still closed

appreciated that they accept pets

pool or laundry like the tru hilton in florence sc we were disappointed

no laundry

well lit and large parking lot

breakfast was okay. needs improvement

suspicious activities in parking lot

pool water was warm and very comfortable

a fee for pet, not explained upfront

the shower area offers no privacy if you are traveling with others or kids, as it is an open concept

section right off pool, couldn t sit outside

the shower area offers no privacy if you are traveling with others or kids, as it is an open concept

clean, quiet, friendly, nice breakfast, air/heat work with no smell

was under construction and the pool was closed, and some sections were tented, but you had to walk through them

decent breakfast

pool was under construction, booked it just for that reason.

clean, spacious, great breakfast

great location, nice quality, clean, convenient, awesome pool, privacy and helpful staff

but a left turn was not permitted out of the hotel parking lot

well-lit parking lot. clean, quiet and comfortable room. breakfast was adequate.

the people above us were jumping or wrestling(sounded like kids) between 10 and 11

would have liked to be able to use the pool, the gate hadn't arrived is my understanding and therefore they had

room was spacious with kitchen

supplies in kitchen were

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and beverages

pool was not very clean

indoor pool was not heated

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

parking was easy, and plenty of handicapped parking

pool was closed! shower was cold and our room was right next to the laundry, so noisy!

breakfast could have included some fresh fruit.

breakfast choices were very limited; they had oatmeal packets, bread, and a couple of bagels

there was no internet, no laundry, no fitness room

the laundry setup could use some improvements, but it s not a major problem.

a somewhat musty odd smell - like some previous guest had been smoking in the too.

kids loved the breakfast waffles

parking

as i recall this staff member had to stop laundry and be pulled into making eggs

having a hot breakfast was nice and so was having a laundry room

nice hotel, quiet. comfortable. pool was open, offered breakfast, coffee, and maid service

the breakfast was great

i did not use the pool. i did not expect to use it but i saw it dirty, in need of maintenance

shopping or restaurants near hotel, outlets not working in the bathroom, no restaurant or guest laundry room,

the hotel is also right beside the interstate so it's very loud when you're in the pool

breakfast was very good

it had a nice pool

got fixed for last day it was covered in bugs on top of the smell from the freshly refinished parking lot

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

the continental breakfast was delicious specially the option of egg whites!

fully equipped large suite with kitchen and all utensils

ample parking

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

door to enter on wrong side slow toilet needed more flushes to clear toilet too low and small laundry dryer

pool was out of ours we and the gym should not be called a gym

i liked the location of the hotel. plenty of parking.

the pool was not open

small hotel sizeand three floors was easy to get to room quickly, easy close and plenty of parking

staff, cleanliness, updated look, on site laundry

limited parking due to construction

pool/spa closed...which the customer should be made aware of

it was easy access how the breakfast room was set up and availability of breakfast

convenient location and great parking options to see vehicles from your room.

the outside grill area the laundry the fact that it has a kitchenette in each room

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were

location and surprised laundry use was free during pandemic.

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

easy parking & location

gave me room across from laundry room

my room was right across from the laundry room so the people working were very loud.

ice maker or laundry on the floor we stayed on

laundry facilities weren't working when we stayed

that the pool,laundry room,and fitness room were out of order.

in the lobby and breakfast area not to mention all the noise from people going in and out of the laundry room

the continental breakfast was cancelled due to covid-19

wifi is sporadic, staff is very friendly

parking lot and no bar service

breakfast could be a lot better. everything was over the top carbohydrates.

hotel has no laundry facility and on booking it stated that it did

everything was great, we stay there every time we visit our kids in huntersville.

the parking lot was very small

breakfast was ok

i loved how spacious the room was. the breakfast was quick and easy to eat and go.

none of the rooms were pet free, so our room ended up smelling like dogs :(

breakfast was great and staff was awesome

i also enjoyed the late check out feature for a pretty good price

room was close to the pool and this was a pet friendly hotel.

ice machine wasn't working, the tv remote and refrigerator in the room didn't work, the pet deposit was

attempt to use guest laundry services, only to find that the detergent machine was out of order

great breakfast eggs, sausage

i was in a pet friendly room

the pool was closed . it was a very hot day great to be in the pool .

the pool was not open.

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

free parking and free wifi

more breakfast options and someone s food was in the fridge when we arrived.

the bathroom was huge.the lady serving breakfast was so nice

my kids loved that there was tea and hot chocolate available in the lobby during non-breakfast hours

we had to get a laundry person to assist us

no complimentary breakfast and pool closed

pool wasn t open but think it was to early in the season.

stay , and enjoyed the pool area

everything was great. wish there was indoor pool for kids

they need a laundry room for every floor

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

put me next to equipment room and across from laundry when hotel was not

the laundry room could be a little bit cleaner but i am not complaining

to attractions restaurants highway access comfortable bed breakfast pool work out

was abandoned stroller, chairs, laundry hampers and such in back parking lot and side lot a bunch of people

i ve witnessed employees allow certain people to use laundry facilities which isn t allowed

no breakfast cause of virus and pool not open due to virus and no laundry facility's here

i wish they had laundry services at the hotel.

run out of towels, small fridge, no on site laundry, no back up generator if power goes out.

didn't have laundry powder available to purchase for their laundry machines

on top of that the room, laundry, and even parking was perfect

friendly staff and great atmosphere the breakfast was great keep up the good work

some of the breakfast wasn t good

nice hot breakfast and seating area

used the laundry

bed was hard and the room was next to the laundry room, noisy!!

laundry room venting machine had thing in wrong slots still after three day being told

our room was directly across hall from laundry!!!

wifi was not really working. kept getting kicked offline.

not enough people in housekeeping to get the laundry cleaned and back on the beds

the breakfast bar was the best ive ever ate at any hotel stay

very clean in the inside and outside and parking was spacious

the staff was courteous and the pool was great

great a/c and water pressure and concert shuttle

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle

some of the gym equipment was malfunctioning

saturday breakfast was not available at 7am. should have been

was a soccer team there while we were there and kids will be kids but they ran the hallways the entire time even

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

breakfast could have been better, key kept not working

everything was very nice except for the limited parking, but it did work out.

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

hotel was conviently located, nice breakfast, easy check-in and check-out, sufficient parking

booked specifically because of the pool and it wasn t available most of the week

i'm only a bit sad that i didn't get to try the pool

i loved the friendly staff especially the kitchen staff.

loved the pool perfect temperature

very clean room and facilities gym is tiny but has machines

also love the fact that it had a laundry facility for the guests

and pool were not accessible

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

breakfast. pool. staff

good location, clean, free parking and a friendly staff.

spacious room, laundry area, and good location

staff very nice ...good location ....perfect fit laundry room big plus

we could hear every door shut and the laundry room 4 rooms down the whole time

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

laundry roomcost a little to much.

hours of the breakfast buffet are 6:30-9:30 am monday through friday but the weekend hours are 7:30-10:30 am

it was a nice atmosphere. kids loved it.

getting to order room service was a bit tricky

the location and hot breakfast bar were great and convenient

the grandkids loved the indoor heated pool

laundry service, fitness center, snacks and drinks available 24/7

just the amount of space i require, with a nice kitchenette

the staff was amazing!! great suite with living and kitchen area

loved the fireplace and the fully equipped kitchen. the bed was perfect.

it was very clean and spacious for all the kids we had with us

loved the breakfast and it was good that they had laundry facilities

laundry facilities

paying for laundry

did not know they changed their pet policies

pet friendly, accessibility, friendly accommodating staff

didn t have any plastic laundry bags

the bar didn t pressure while i was just looking at the menu

if you are traveling with kids....snacks and menu items are extremely limited and pricey.

in fact went to the embassy hotel to get a better bar and restaurant service

staff was not accomodating in relation to the major parking issues