laundry facility is a bit confusing, i have lost money several times.

location, very knowledgeable staff, able to help with all requests, i needed coins for laundry, they gave change

enjoyed the indoor pool and exercise room

clean room. great breakfast. gym was awesome. breakfast was made earlier for soccer players.

wifi wasn't working, the breakfast is a joke, the staff wasn't really available for helping was

it has a nice gym and laundry facilities

we had to ask the kitchen staff to get a front desk and they never remained up front, they went back in the

it has a nice gym and laundry facilities

the room was nice and big with a full kitchen and the hotel was close to grandscape.

new, nicely decorates, great pool and bbq area

the llaundry machine was broken and the elevator was broken and the 1st room smelled like mildew

much; laundry machine was broken and the elevator was broken and the 1st room smelled like mildew

clean and a lot illumination around the parking lot area

room was very nice and clean. pool was really inviting. staff was very polite.

great breakfast and friendly staff and. clean rioms

i liked the exercise facility and indoor swimming pool option

great location, indoor pool, staff was very kind

pool water was cold

the breakfast was good the staff were helpful.

also the pool was green and you could not see the bottom of the pool well

the beds were sooooo comfortable! the late check out was great as well.

the pool was not open over a holiday weekend. the temperature was close to 100. bad timing

snacks, morning breakfast, staff was awesome, room was awesome

would like the breakfast to start earlier because we have to work.

staff ran us out of the pool area because it hadn't been certified or something like that by the city

guest laundry, beds were soft and a good size, a/c was cold, and water pressure was nice

change machine in the laundry room. ventilation in the laundry room

clean rooms, good hot breakfast, convenient location. overall a very clean hotel.

clean and pet friendly hotel. highly recommended

super clean & nice poo/spa! kids loved it!

the cleanliness, cookies was great, pool was very clean

staff very friendly clean pool

liked the pool, but it was not well maintained we booked a room that said breakfast was included, but it

the pool was nice even for the kids. had good restaurants near by.

property with a relaxing pool atmosphere and lots of indoor leisure space

the room my expectations. pool was nice, but the board games outside were broken. nice gym!

very clean , quiet , the parking was great , nice location!!!

trash in the pool area..old cup behind the lounge chair area..

/ bar needed another employee to help

very clean. easy to access parking and staff was very friendly

no laundry room

course setting, nearby restaurants and bars, great facilities (gym, pool etc) and large comfortable rooms

service at the bar saturday evening was terrible

breakfast was not great

lobby and bar was very warm due to ac issues but the rooms were great

the kitchen had everything we needed

we love the pool with the 9 inch section

great location in proximity to the star. great breakfast and excellent staff

pool, coffee, outdoor space, lobby area

of getting from parking lot to room, quick check in and checkout

it would also be a good idea to make a guest laundry facility available

having breakfast

partner told me the heated pool was too cold to use, but gym and hot tub were good.

airport shuttle service ?

pool, the kindness of the employees, the area around, the free shuttle bus to the places around

smell of laundry detergent permeated through the room for my stay

the front desk clerk mentioned laundry services being short on towels

felt new, clean, laundry facility

the laundry room was down the whole time i was there (6 days)

loud kids running the halls and dogs barking @ 6 made for no rest with the seal broken on our door

we did not bring a pet, but were glad to learn that the hotel was pet friendly

close to everything, good to reach and to see, bed, pillows comfortable, bar nice with friendly service, overall

gym & pool but no hot tub/ spa/ or sauna

wifi unsecure

the early check in and late check out

conditioner bottle was empty since the begging, they also charge me for laundry and dryer services ( witch i

wifi was not working and when i told the staff they we rather nonchalant about it.

nice hotel with a very friendly staff. direct room entrance to courtyard pool.

due to covid i m guessing, because i did notice two transportation vehicles parked in the parking lot

good location, parking access at all times,

seems as though the laundry room was above us

restaurant or bar open til late in day pool is small but decent - has loud buzzing/whistling sounds at pool off

was no information about room service or dining options in the room

no room service and starbucks was closed. no free wifi in room

bad experience was ordering a drink at the pool

we really enjoyed our nightcap at the bar before returning to our room for the night

if there is laundry '' within hotel .it would be easy for families.

was not aware that there was a dance competition for kids at the convention center

i was hoping for room service some mornings but don't currently have this option.

it's also gorgeous, lovely bar area, very nice rooms and close to shops and restaurants

room service was optional and so no covid risk

this one's easy. $80 pet fee for a one night stay with our lap dog, everything else was fine ..

safe dep boxes in rooms breakfast hoursv(and no room service alternative to get a warm

has a bar/restaurant, though i do wish they had a bigger menu for breakfast and dinner

include breakfast with room

parking :/

the outdoor patio at the restaurant and the pool area

there was no one monitoring the situation , i was on and elevator with 6 people and a lady with 6 kids attempted

the pool was nice and i liked that there was a bar in the pool area

we loved watching the kids play on the field below

no shade at the pool deck.

great gym and laundry services

it might be a good idea for the housekeepers and laundry personell wear hair nets while working

exceptional breakfast options. an indoor pool, a gym, and laundry facilities.

and drying in the laundry room was a bit expensive ($2 per load each for washing and drying)

laundry and indoor pool

the pool was to humid needs air movement breakfast was same everyday

we live ten minutes away but we have three kids under 2

561 was rough toilet seems like little kids would use refrigerator had dents all over it

the lady & man that served us breakfast were always so happy friendly

room breakfast

the rooms were nice, they had a snack room where you can buy snacks and drinks. the indoor pool

keys didn't work we had to go in through the bar door was embarrassed cause we had kids

breakfast was pricey, pool not convenient to ac

if you want a hotel where you can hear your kids use the restroom this is the place to be, also horrible mattress

and indoor pool was very nice

location. breakfast. staff. space in room. free laundry!

i love that the rooms had fully functioning kitchens and laundry facility was free.

room was pretty clean and updated. nice fridge and onsite laundry was handy.

free laundry

also i love the free laundry so i guess when it's free you shouldn't gripe but half the dryers were broken

is right next tot the gymud83eudd2c i was placed there although i asked for a room with a high floor

board games were available for the kids to play

at the bar for ten minutes to get a drink and the bartender never showed up

bright colors , bar onsite

i will say, my friend who also stayed in this hotel said the gym was nice

the ice machine didn't work had to go to another floor, we had no ice bags to get ice, and no laundry bag

because when i booked the room it said free parking free wifi and free

pool was ok. clean hotel

breakfast bar was the usual drab yuck

50 bed pillows flat wifi connection difficult to

my kids loved that

breakfast was free, buffet style

room service and the food were good. the bar area and staff were awesome!

pet in room next store cried when left alone in the room

we also enjoyed the food for breakfast and the bar and grill

there is no breakfast service. there is no laundry machine.

yes, i had issues with them not offering laundry and cleaning services on subsequent days as its the hotel

my only complaint is the lack of laundry facilities

the sharks sports bar had a chicken sandwich that is pure goodness, and i didn't have to wait long for my food

didn’t like that there was loud music playing and kids creaming and running up and down the halls

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it

to our room every time due to a large maintenance cart with junk on top of it combined with laundry carts next

big spacious rooms with large fridge, microwave and sink. the gym was also descent

parking was hard to find, but it appeared to be a weekend that the hotel was pretty full.

the parking is very safe and close at

it did not have a laundry.

been very convenient to have a shuttle to and from the airport as wells as some way to get laundry done

my biggest problem was the hotel is pet friendly but my boyfriend is allergic

parking lot gets pretty full fast in the front then you have to park at the back of the building

additionally it wouldve been very convenient to have a shuttle to and from the airport as wells as some way to

laundry, not enuf towelsgood

clean rooms, friendly staff, great breakfast.

clean, quiet, enough parking, helpful staff

i like best about the hotel was the pool and the stuff was so amazing and very friendly and the cleanliness of

loved the gluten free options at breakfast so clean so friendly

no laundry unit

no laundry facility; no microwave in room

they also don t have laundry service, and when asked if they could give the laundry to a pick up wash and

wasn't a laundry facility and you were told you could use the hotel next doors, and that they had laundry

no laundry available, ice machine needs maintenance/calcium removal, no complimentary coffee.

breakfast was fresh and menu rotated daily. laundry facility was excellent.

was they didn t have any towels by the pool but i think they had a hard time doing up with the laundry

i m house laundry and workout room

facilities include an indoor pool, outdoor sitting area, coin operated laundry, filtered water bottle filling

was made to order omelets, pool was clean and great for the kids, staff was over the top accommodating

laundry room and equipment needs complete renovation !!!!

to view my invoice until i got it on line and now i see it - i have been charged for 2 lots of laundry and i

breakfast and cleanliness

the 3rd time 40 mins later they finally put us in the right room after telling me and my kids they where full

i did enjoy the room, the pleasant approach to having a pet with me, the location, the breakfast, the coffee

no free breakfast and no laundry facility

the bar didn't open until 5 and the pool was not well maintained

location was great for us. gym was good, equipment was working, that doesn't usually happen

front desk claimed housekeeping overwhelmed by hotel full of high school kids that were trashing rooms

pet friendly, modern feel.

place for a short stay, although laundry services not available due to renovation - that's a bummer

place for a short stay, although laundry services not available due to renovation - that's a bummer

kitchen had a stove and utensils

location, breakfast, suite arrangement, 2 tv's, free wifi

breakfast was soo deliciousud83dude0b

laundry facilities on the floors

having laundry machines in the same floor was also a nice perk

no laundry bag for dirty clothes.

service was very good, late check out was very convenient. good breakfast. very comfortable beds

unprofessional staff and internet is terrible never works very slow had problem to use laptop and kids ipad

my clothes were stolen from laundry room

also, laundry is on site too

great place to stay convenient ev charging

the bar was a little hard to find unless you just wanted to wonder around

1. free ev charging for my tesla! 2. pet friendly.

in terms of hotel facilities or where certain common areas were (lounge, breakfast area etc, gym etc

nice heated pool on 4th floor

also, there was no room service had we wanted to dine in

very nice lobby, bar area, and cafe. rooms were nice and comfortable

breakfast needs to start at 6am at least

decent breakfast

inside pool

small pool

this was going to be how we killed some time with the kids

nothing bad . they just didn't have the waffle maker out for breakfast! lol

breakfast was a bit awkward with long walls with everything spread out and hard to find

appreciate the refrigerator and coffee and the bar at night also the breakfast is good they cut out the waffles

you order from the bar after

everything from the front desk to room service was great i really enjoyed my stay i will be back

room size is great pool is open all the time, it is heated great value for money

i was beside the kitchen and across from laundry

about our stay was great except i wish there had been a dollar changer in the laundry room

musty smell near the laundry room.

i felt like i was sleeping in the maids quarters..next to the laundry room.

and the pool was delightful

only negative i have is the front desk was out of quarters for the laundry facilities when i needed to use it

have gym, pool, laundry room can used for dollars

but the wifi is not goods, because i have to work in hotel, the conferecen call is not good.

marijuana are room was on the 2nd floor and the smell was very strong on are floor, i have my 2 kids with me i

kitchen wares, stove, dishwasher

i attempted to wash laundry in the self service laundry both washers broke down

clean and comfortable. friendly staff and great breakfast.

they do have all the amenities for a kitchenette

it had a kitchenette

it was ok for the kids but an adult might be

breakfast but they have a great free laundry area, great staff and extremely good location close to resturants

had everything and they all worked, laundry, coffee maker, heater, pet friendly

free laundry and the staff morning noon and night

property has everything , gym, store, laundry, it is fantastic

top with 2 positions, microwave, dishwasher, coffee maker, silverware for 2, dishes for 2, free laundry downstairs

a group of hard working men, the laundry room was top notch and was greatly needed/appreciated

the bar was lacking variety.

it has a big bar area for watching a game with friends

the indoor pool was way too cold. my kids were only able to swim for a little while.

the pool was dirty

humid inside the hotel smells no fresh on layaways next rooms on floor stick not clean laundry not having room

laundry facility

was comfortable and well kept, staff was very nice abd profesional, wifi was good

indoor pool is good fir all year travelers and kids

wifi is a little spotty

no quarters available to use laundry facilities on property. bathroom light did not work.

cleanliness the clean laundry smell throughout the hallways the staff was really nice and

the staff is very helpful, the location is great and the breakfast is good

the pool is small, this part was disappointing to the kids for sure

my kids enjoyed the heated pool also

love the free laundry, the board games and free coffee

free laundry room

the hotel offered free laundry, the staff is very friendly, and its in a good suburban location, close to all

i liked the easy access to the location and the free laundry facility

3 police outside in the parking lot detaining some lady , guess it was good cops were there

wifi was spotty

it was a little warm so we couldn't go to the pool but maybe on our next trip we will

the pool was not opened later

very clean and comfortable breakfast was great!

clean, good breakfast, quiet

bathroom fan did not function toilet had flushing issues laundry unavailable due to remodeling

side door from parking lot into hotel would not lock: could open without key card.

elevator was loud and kept waking me up, the parking lot was small, the pictures made the room seem brighter

there was another group of men at parking lot exit harassing guests

every morning have excellent breakfast

) at night, i could see stains on the carpet, scuffs on the walls, dings on the doors, and the laundry room and

when we moved to a new room, there was no washing liquid in the kitchen

the location, the staff, the cleanest in the continental breakfast

the kitchen sink had to be adjusted to full to turn on at all

staff wasn t friendly as well as their being roaches in my room as well as the pool being dirty

pool could have been heated

coffee and bar weren't open, lol

pet fee of $250 non refundable deposit is ridiculous

put in a room right next to screaming crying kids

wifi slow

it's midnight and there's loud kids and banging

parking near the main entrance was limited which meant long distances to vehicle each time

plenty of parking is a

th lobby bar had a great ambience

couldn't pack my slippers, but the room was clean, so there was no problem even if i went barefoot

also would have been nice to have one extra laundry bag in the room

there is a laundry room, exercise room, computer availability

there is an exercise room, a laundry room, a public use computer w/printer

laundry room available with only one washer and one dryer

there was a laundry room, a gym, a pool, etc

it was awesome to have a laundry room

it's a nice place with a great laundry facility.

a lot of items were out of order including the pool, guest laundry facilities, and the tv didn t work our

we loved the indoor pool and extended breakfast times

morning breakfast is a nice bonus with a very decent offering of choices

plus there's no change machine for the laundry

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung

you'd expect people do laundry but the facility never had quarters doesn't make sense

laundry facilities; location

ironing board, lots of drawer and shelf space), no carpet, contemporary interior design, laundry room wake-up

outside door to parking lot did not close properly

big suite, good breakfast, wonderful pool & basketball court, helpful staff

also the facility is full of trash all in the parking lot and nobody cleans it up

free free breakfast

we were harassed every time we went to the parking lot

we used the pool and the laundry room

helpful staff safety (for the most part) quiet (for the most part) laundry service option had microwave & fridge

very clean..good laundry..excellent breakfasts

the laundry facilities closed at 10

suite was spacious, modern, clean and had a fabulous kitchen with a full-size refrigerator

the hotel is in a cinstruction zone, wanted to use their laundry but they didnet have change or laundry soap,

laundry room is coin only and there is no coin dispenser

had to use the laundry and it was dirty and most of the machines were out of order

to smell the difference when they came to change the sheets to a new set, this one did smell like laundry

great selection of breakfast options

easy to get to, plenty of parking, its quiet and out of the

wifi was down in the general area for more than a day - so this did affect my work as as result

clean, breakfast was fully stocked, pool was clean and easily accessible.

that swimming pool was closed.

the breakfast from maria florez was amazing and her so kind

laundry room had bags of garbage stacked in the corner and smelt very bad, $2

of any kind on the weekend,they don't have any until monday because they don't have anyone to do laundry on the

he said they had no extra towels no covers for pull out because housekeeping didn t finish laundry and everything

the 1st night the lights from the parking lot and near by building shined in our room all night

we had this all planned to be honest when we pulled up into the parking lot i thought we are going to be i

filthy, worn down, not maintained, broken hot tub, broken lamp, beat up doors, open laundry shoot, filthy carpet

for instance, the laundry shoot door was open from the second floor all day and night

carpet by ac unit and in front of guest laundry

smell of old wet carpets. laundry room was dirty

wish they would fix the pool and start doing a regular breakfast again.

i was able to do laundry and the kitchenette saved me from having to eat out so much.

continental breakfast was very good and the staff never ran out of any breakfast item

the swimming pool isn t a big deal for us, and this property has an indoor pool but the one time we have the

comforters and carpet could use some updating and my kids like to use the couch bed but i'd rate it a 2

gym

comfortable bed, great staff & breakfast

breakfast yummy, they even have burritos ;) i really had a very nice time, bed comfortable, pool clean, lots

air conditioning was great and plenty of parking

my family swam in the beautiful outdoor pool area while they waited for me to be discharged

little smokies for breakfast

there 4 days and asked for house keeping to clean my room and they never did i traveled with my kids a 1 year

that yje kids were encuragef to make their own breakfast

pool was small

pool was nice and clean

also, kids were playing

hate that we couldn t enjoy the warm breakfast

plenty of parking

the pool

and aba specialist are close and we travel for these important appointments it s nice to have a kitchen the

wifi worked well

room, laundry facility, lounge, and common areas are very clean

great breakfast and right next to costco.

room was really clean. breakfast buffet was exceptional.

parking lot not big enough

indoor pool and location to our venue.

no guest laundry

also chose this hotel due to the laundry facilities so i could wash my kids basketball uniforms after their

we get back from the first day of the tournament, and the laundry room is not available

lobby, gym, pool & common areas very well appointed and inviting

they updated the bar and public areas but the rooms are dated and lack refrigerators

she asked if i wanted another room but no, don t you do all your laundry together

good breakfast. located just by every place we were going to be.

breakfast area was great, by the pool with a huge tv

pool was clean and breakfast had enough to choose from

the pool was nice and clean. the staff was very friendly. the whole place looked clean.

was a private party the first night that had people directing parking & it took me forever to make them understand

parking space, room size, and the dining area

both hot tubs did not work, no room service, and an error connection to wifi

the bar was not open as i expected.

gave the staff rating a full bar due to the check out lady

i also liked the guest laundry service, very convenient

in laundry room didn't work had to hang dry all my clothes in room

the breakfast was good always hot and fresh. the rooms clean, beds awesome. fantastic rest.

breakfast was good

this ones down u can go to the other floors or come by the front desk and we can get some at the bar anyways so

problem i had trying to sleep a little bit when i smell a lot of smoking like somebody has smoke within the room

wifi was virtually non existant

parking lot was small

a lot of construction and small parking lot, but adequate for the number of rooms.

the unsecured wifi connection. the unsecured wifi connection. the unsecured wifi connection.

clean towels are fresh highly secured free laundry room next to freeway but quiet air conditioning

pool, basketball, free laundry, free internet

the venue was so clean, had a great breakfast, free laundry service, free parking, super comfy beds and pillows

breakfast, room was very clean, extra amenities in room, basketball court, patio, free laundry!

cleanness, food, court , pool and free laundry

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry

area , pool area, breakfast , and also parking near the doors made it easier to get my kids in and out safely

pool/hot tub time had to be scheduled which is ok because at least it s accessible

loved how easy this location is next to the highway to travel, great breakfast and pool

place for us to meet our family at the bar area in the lobby

i like that there is a pool and a nice outdoor fire

the pool was perfect!

rambunctious kids that were playing in the hallways and on the elevators

breakfast bar had a variety of options and was well stocked and clean

i would take my bedding to the staff laundry also knowing that some people are not comfortable around dogs

guest laundry did not work right

bed, pool with grills, fast internet, big tv, handicap room is spacious.

add wifi with the stay

not secure wifi