there was no laundry on site

need to upgrade the breakfast menu and need a laundry area

no hot water. no guest laundry.

pool area.

wifi worked well

loved the breakfast and the location was wonderful

didn't eat breakfast. i don't eat pork. it really wasn't a big selection

i like the kitchen space

the breakfast

hot breakfast, large room, nice pool, apartment style kitchenette

the onsite laundry has two machines and one is broken so it's impossible to do laundry here

no meat for a breakfast option, other than that breakfast was nice.

selection, and quality of the breakfast was ok, could be better.

i didn't have time for the breakfast

had plenty of room and the ability to do a little cooking if you want, we made our own breakfast because my wife

guest laundry did not work right

i would take my bedding to the staff laundry also knowing that some people are not comfortable around dogs

although the property has more of a motel feel, it was clean, in a good location, plenty of parking, and with

that they were pet friendly, ]

not secure wifi

no vending machines/laundry room on 2nd floor

there were two broken down hilton vans in the parking lot as well

the bar tender made me his special drink called,

i believed there was a shuttle offered

location is very nice. check-in and out was great. parking was great.

to access the laundry i had to walk through major construction

elevator was no where near our room, there was no towel bar in the bathroom, and there was a humming loud sound

my kids enjoyed the pool

the parking was always crowded at night, but that s to be expected.

pool being closed and no ice on the floor

there was a laundry room was a great help.i did not pack any dirty laundry when i left

i appreciated the updated hallways & on site laundry and a decent gym

i was able to do laundry onsite for a change

my sister arrived and was put on the bottom floor near the laundry facilities, where they couldn't sleep due

plenty of options for breakfast and a w/d on site for people who like to do their own laundry and such

front desk was rude & very adamant about paying a pet fee

the pool was closed as well

king room w/ kitchen

free parking. morning receptionist very professional.

location, free self parking,

i even used their laundry/dryer, this is not common at all to have at your disposal in europe so it was wonderful

a/c worked great, wifi worked great, breakfast was basic but ok (althoug too early, until 9:30

pool area was directly next to the parking lot

the pool is direct next to the parking area. it would be nice to separate the view with plants.

no wifi on first floor. changed rooms after a request

no attraction booklets in the front and front desk didn t even know what we were talking about laundry room

the laundry room

breakfast was included, wifi was free, room was comfortable and smelled clean

all cleaning and room service staff did not speak english

breakfast could be better selection

we also used the laundry room

loved the gym, laundry facilities, big fridge and dishwasher

there was a kitchen station and a sink

you have to look pretty close to see the sign for the parking lot off belt line rd

swiming pool, breakfast and specially rooms big enough to accomadate families

they have a laundry dispenser so i ran to my car and thankfully dug out a dollar in quarters to get some soap

the breakfast was well prepared and very delicious

was hard to connect to the wifi network and the wifi was very slow

the location was great and the courtyard was great for kids.

pool and spa closed before dark

suggested carrying laundry to another building

the jacuzzi was extra warm and the laundry room was good

bedroom where you could close the doors, laundry onsite, kitchen with plates, cups ,

the laundry room took my money

nice pool area as well as nice clean lobby

in hall corridors, door in room would get stuck and not lock, room key didn t work to open pool gate, no

the beds seemed small for queen size, and the pool closed to early

at your rates, wifi should be free

it was close to where i was there for business and it had a bistro/bar for dinner and breakfast

are remodeling the first floor and lobby, pool was closed and the gym was closed

was told one price for laundry soap and it ended up higher

laundry room was small.

the pool is beautiful and there s laundry on site

gym was advertised as really good

the breakfast was basic

the fact that they charged for wifi in this day and age i trust it was outrageous !!!

finally, wifi wasn't free which was annoying, but we could receive signal from the lobby (which is

all staff were friendly, especially the bar staff

you would think with that price wifi would have been complimentary

the bar was great, friendly staff and the brisket nachos were delicious

pool was great. nicely updated rooms

spa closed

no wifi

facilities were great. elevators fast. gym equipment worked.

i did not hear my neighbors arguing or kids crying

very surprised! no microwave in your room. facility does not have laundry room.

the pet fee

gym equipment wasn't working properly

night staff seemed a little rude, and the breakfast bar was running out of food.

that clean, didn't like how breakfast wasn't included in cost, hotel smelled horrible, gym was dirty and smelled

i had to wait after a pushy man got his laundry taken care of even though i was at the desk before him

things that if it had been only one would hardly be worth mentioning, but it just felt like a laundry list of

my room was located above the laundry area and the ac could not cool off our room at all

they offer you vouchers for free drinks during your stay, and they have a little gym and a pool

24/7 gym and free breakfast. did not have time for complimentary drinks from the bar.

there were no kids channels on the tv

the hotel is super pet friendly!

i had to use my kids room to call down

room service was quick and tasty.

the location is great! the second floor bar was great as well.

no laundry facility on premise

no on site laundry facilities along with n9 mini fridge or microwave in room.

wasnt very nice & though it wasn't the best, we left a $10 cash tip for room service & they still lied & said

there was no heated pool as mentioned on the website.

not to mention breakfast was $15 for adults and 7 for kids

laundry shoots, slammed all day and night

hotel suite was nice and pricing for food, drinks, and room service were affordable

were on a little get away from our kids

didn't like the fact that it was a pet friendly hotel and you could hear some of the dogs barking when you would

bed was comfortable, indoor pool great for the kids.

the self laundry facility was a boon

front desk didn't want to assist in providing alternate laundry options

the breakfast buffet, and late check out.

pet friendly but were treated very unwecolmed front desk was very lazy and acted like they didn t

clean facility staff is friendly ,free breakfest, free parking plus theres a really nice pool outside and exercise

for 2 days and room wasn't cleaned, no fresh replacement of towels, also a bunch of kids in the hallways kept

we kept our kids very quiet in the morning, but no matter how quiet they were we got phone calls saying their

for 2 days and room wasn't cleaned, no fresh replacement of towels, also a bunch of kids in the hallways kept

bar area and the amazing host, zion was amazing

gym is great

good location, friendly staff, good amenities (pool, laundry, gym) , nice lobby nice

there are two well equipped coin-operated washing machine rooms in the hotel and free laundry supplies are

the inhouse, self-serve guest laundry was fab

the kitchen was clean they provided all the amenities needed

large open lobby. great breakfast. nice gym facilities.

there were large blue push barrel laundry cans everywhere

need more lights in rooms. need guest laundry.

however the space was amazing so were the staff nice place to stay if you have kids

i enjoyed relaxing while the kids had a blast it was our 4th time at this hotel

dried soda on counter in kitchenette when we arrived-maids didn't even clean it when i left a note

the pool was not clean and dryer in the laundry room was out of order

she was evidently washing and drying laundry

there was an indoor pool and guest laundry center.

it offers pool, gym, laundry and a little store

she was talkative and outgoing and engaged with my kids

the parking was great we were able to park in front of our room

location of the room, the parking, the staff wasn t too friendly

spa bath was really nice and exceeded my expectations

parking lot had lots of space

parking was right in front of my door and it was very cold.

free parking and wireless

decides to descale their pool and close it for a whole weekend

plenty of parking and courteous front desk.

location and free parking

cleaning people and everyone else walks through the gym where you are working out

nice fireplace but did not work

kitchen needs some baking sheets and other pans that can be used in the oven

space, customer service and , free breakfast

the area for kids and size of rooms

i felt right at home, the breakfast was excellent

couldn't pack my slippers, but the room was clean, so there was no problem even if i went barefoot

plenty of parking is a

pool is small and shallow

it's midnight and there's loud kids and banging

pool a bit small and not the same level of excellence as the hotel

no guest laundry

very clean. pool was open. they always answers the front desk. it was a great stay !

love that it had a bar located on site the pol was awesome an it had private parking.

gym is good

the staff was very friendly and gave us free late check out because our flight wasn't until 5 pm

guest laundry did not work and no one there to help find another solution

was terrible, we couldn t get a print of our folio because the printer wasn t working, no laundry bags

the laundry facility only has 2 coin operated washers and dryers, and the facility does not make change

after leaving the pooli asked a 2nd time about sheets & blanket for pull out bed & was told laundry was being

not enough things in the room (trash bags/ laundry bag/ towels missing

friendly service ,clean rooms and the store and laundry room

rooms, very clean laundry facility if needed reasonably priced

parking, a woman ran up to my window and wanted me to follow her, told her to go away but she was

beds were comfortable. breakfast was hot.

breakfast!

the lights not working and there wasn't a laundry facility or iron in the room

that there wasn't laundry facilities at location

slow wifi no guest laundry road noise in the room, bothersome at night

there was no laundry room at the hotel

only miss here is that there is no laundry in house.

was scared as soon as i pulled in the parking lot

very very slow wifi had to use my phone hotspot

and yes good parking and startbuck was just opposite the hotel which was a great advantage

the location. it looked unsafe not comfortable, poor parking.

wifi was virtually non existant

bathroom fan did not function toilet had flushing issues laundry unavailable due to remodeling

the breakfast is great friendly customer service & great location.

i was able to get an early check in, breakfast had both hot and on the go options

there was no wifi, the toilet wasn t working properly

breakfast was great

laundry facilities; location

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung

plus there's no change machine for the laundry

ironing board, lots of drawer and shelf space), no carpet, contemporary interior design, laundry room wake-up

you'd expect people do laundry but the facility never had quarters doesn't make sense

there was a laundry room, a gym, a pool, etc

also would have been nice to have one extra laundry bag in the room

there is an exercise room, a laundry room, a public use computer w/printer

laundry room available with only one washer and one dryer

there is a laundry room, exercise room, computer availability

it was awesome to have a laundry room

a lot of items were out of order including the pool, guest laundry facilities, and the tv didn t work our

it's a nice place with a great laundry facility.

was very clean, the beds were really comfortable, the breakfast was good and i like the indoor pool

breakfast was not good but service was great!

very clean hotel/room. front staff very helpful/friendly. pool was clean.

pool could have been heated

pet fee of $250 non refundable deposit is ridiculous

coffee and bar weren't open, lol

put in a room right next to screaming crying kids

breakfast bar had a variety of options and was well stocked and clean

modern facilities, friendly staff, delicious breakfast.

everything inside and out i love how it has a bar and everything

instructions to hook up the wifi on my laptop

breakfast was good

) at night, i could see stains on the carpet, scuffs on the walls, dings on the doors, and the laundry room and

room smelled like pet urine

the kitchen sink had to be adjusted to full to turn on at all

bed is too much cusion and fitness center for tooo narrow.

the set up of the room, bedroom, separate room for kitchenette and lounging.

breakfast area very clean

location was what we needed, parking next to building, complimentary breakfast.

they also provide free breakfast fron 6 - 9 am

parking was tight

parking was at the back of the building.

breakfast, room was very clean, extra amenities in room, basketball court, patio, free laundry!

the laundry was free and saved us a few dollars

has everything you want, gym, indoor pool, spa, laundry room, free breakfast, free wifi, free parking space

and free laundry

love the laundry facility. free! wow

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super

the wifi was a little difficult to connect to.

would be nice if people wouldn't let their kids use the waffle maker

the staff was extremely friendly and very accommodating. the breakfast was excellent!

kids enjoyed the basketball court

heads roaming around outside at night, made me feel very uneasy when i was trying to do a load of laundry before

we were near a waffle house where we ate breakfast and a chili's where we ate dinner and had a drink

was a smoking room, with burn holes in the bedspread

there was no breakfast was very convenient n great price

housekeeping missed cigarette ashes on the headboard of our bed ( a non smoking room) for 2 days

cleanliness i cannot say 100% as i had a very bad experience at guest laundry gym was clean room was clean

guest laundry was very dirty

nice lobby/lounge area serves breakfast and serves as a bar and snack area in evenings

breakfast was a little lean on choices

breakfast n/a; room was nice and clean, well stocked.

room cleanliness and space room service meal was cold no salt or pepper

pool and front area

it would have been nice if the shuttle to the airport ran earlier than 6am,

hotel was dirty the restroom was not cleaned and the balcony had spiders my kids couldn't go outside cause the

gym could do with a multi gym machine as there is room. but weights rack is good.

hotel also has a laundry room that comes in handy

tv worked and we had a view of the pool

the service and breakfast items was very clean

kindness of this hotel the staff they were so friendly and the breakfast was the best part the parking garage

breakfast was great. location was perfect it was walking distance from my daughters apartment.

the laundry room came in very handy

staff was friendly, great breakfast bar, gym, laundry, and shallow pool for the kids

exercise room is very nice and a nice laundry room as well

then the next morning went down to do laundry to only find one washer and one dryer working and someone had

cheap in-house laundry appreciated

room size, free laundry and pleasant staff

kitchen was good. staff was great. free laundry was a blessing.

rooms free laundry hot showers dove products coffee near by walking trail behind apartment complex board games

access to interstate highway; free laundry

love that it s pet friendly

laundry didn't was my clothes properly no ice machine the room was dirty i had to buy my own

a bonus was the availability of laundry facilities

no ice machines worked no laundry available staff seemed to just be there no uniforms no u couldn't really tell

housekeepers left laundry in the halls, arriving guest service was slow

worried about walking my pet in that kind of neighborhood

the room and laundry room was clean

had beautiful rooms and excellent free use guest laundry, machines and dryers

that it has a refrigerator, a stove, and free laundry!

i appreciate the laundry, and the kitchenettes.

the bed was comfortable and the laundry was free anytime

pool seems like an after thought and may as well not be there

breakfast was our favorite part of our stay.

small pool

excellent breakfast best costomer service clean facility lots of parking

gym could have been better but it was decent for being a holiday inn express

laundry facilities only in one building and only has 3 washers

as expensive as the stay was, you still have to pay to do laundry

working laundry, direct tv went out for 2 days not due to weather service interruption due to billing issue

use a few more machines in the laundry room

me they are out of towels and they have to wait for their housekeeper to come tomorrow to do laundry

big room, proper desk and couch, clean, excellent wifi

gym, room although tight for 4 people

breakfast was better than a lot of hotel breakfasts. like the separate living area.

is only 20 minutes from the center of dallas, it has a parking lot

the beds are so comfortable and the breakfast quiche was amazing!

kids loved swimming in the swimming pool.

funny smell and other patrons were not wearing masks, also some kids unaccompanied were running around

the kids enjoyed the indoor pool.

bed was comfortable ...breakfast was nice. gym is good

when i arrived they were having a birthday party for kids in the lobby/dinning area, kid'

towels and they took the dirty ones, but when we asked about another blanket, we were told that laundry was

i asked for a quiet area wee the room was across from the elevator and next to the laundry room

the laundry facility was on same floor as our room

the fact that we had to put our luggage in a laundry basket

area is small, was a lot of children so as an adult you really couldn't relax in the spa or pool area, which is

wasn't a laundry facility and you were told you could use the hotel next doors, and that they had laundry

no laundry facility; no microwave in room

no laundry available, ice machine needs maintenance/calcium removal, no complimentary coffee.

they also don t have laundry service, and when asked if they could give the laundry to a pick up wash and

no laundry unit

laundry, not enuf towelsgood

my truck was vandalized three parking spaces from the front door they need more security even though is in a

perfect location..very clean. great breakfast

pool did not have close access to get back into the hotel

people just hanging around in the parking area

really enjoyed the hotel stay and the complimentary laundry room

free laundry was a bonus

i ordered room service and

chick-fil-a nearby, which is very helpful with little kids

pool was also a plus kids and myself enjoyed our free time there

location and the gym is also pretty good

hotel did not operate as usual meals / bar due to extremely bad weather for area.

be specific about charhing for wifi

see coffee comment above. would love a warmer pool temperature.

location, pet friendly, nice room, great bed

laundry near by

, the laundry is 24 hours which is great but $2 a load

i loved the hiking trails next door and the swimming pool

my kids had a great time in the pool.

nightly bar and room service were a welcome relief after a long day