i attempted to wash laundry in the self service laundry both washers broke down

no bed bugs, no seedy people. clean pool.

found roaches in the kitchen

great breakfast, friendly staff

us was also very polite and friendly, both in the front desk as well as the one working in the breakfast serving

have gym, pool, laundry room can used for dollars

only negative i have is the front desk was out of quarters for the laundry facilities when i needed to use it

but the wifi is not goods, because i have to work in hotel, the conferecen call is not good.

we enjoyed the pool

marijuana are room was on the 2nd floor and the smell was very strong on are floor, i have my 2 kids with me i

) at night, i could see stains on the carpet, scuffs on the walls, dings on the doors, and the laundry room and

great breakfast.

a great breakfast

bed is too much cusion and fitness center for tooo narrow.

the location, the staff, the cleanest in the continental breakfast

top with 2 positions, microwave, dishwasher, coffee maker, silverware for 2, dishes for 2, free laundry downstairs

property has everything , gym, store, laundry, it is fantastic

free laundry and the staff morning noon and night

had everything and they all worked, laundry, coffee maker, heater, pet friendly

the laundry/gym there's a coffee machine

it's a nice place with a great laundry facility.

a lot of items were out of order including the pool, guest laundry facilities, and the tv didn t work our

it was awesome to have a laundry room

the kids loved the indoor pool. staff/front desk was very friendly and helpful.

the breakfast was delicious. the room was clean and the bed was comfortable.

t like that the pool closed at 6 before we even checked in and the frig in the room really did get cold and

the pool and workout rooms were very nice and clean

pool could have been heated

the gym

was a nice bar in the lobby with food and drinks

ironing board, lots of drawer and shelf space), no carpet, contemporary interior design, laundry room wake-up

1. no pool which is fine except in the summer! 2. laundry room

plus there's no change machine for the laundry

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung

you'd expect people do laundry but the facility never had quarters doesn't make sense

there was a laundry room, a gym, a pool, etc

there is a laundry room, exercise room, computer availability

laundry room available with only one washer and one dryer

also would have been nice to have one extra laundry bag in the room

there is an exercise room, a laundry room, a public use computer w/printer

bathroom fan did not function toilet had flushing issues laundry unavailable due to remodeling

parking was spacious

no breakfast but good

there was no gym and the elevator kept going out

free fast wi-fi. plenty of parking. located near baylor scott & white heart hospital.

love the laundry facility. free! wow

the staff was nice. loved the laundry room.

has everything you want, gym, indoor pool, spa, laundry room, free breakfast, free wifi, free parking space

breakfast, room was very clean, extra amenities in room, basketball court, patio, free laundry!

and free laundry

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super

brunch breakfast leaves nothing to be desired, it is freshly made and replenished as needed - the kitchen staff

breakfast was great! the front desk staff were friendly. convenient parking

the staff were attentive and efficient -with a smile on their face:-) their brunch breakfast leaves nothing to

area , pool area, breakfast , and also parking near the doors made it easier to get my kids in and out safely

laundry near by

, the laundry is 24 hours which is great but $2 a load

facility was good for kids to play and having pool party, pizza party

it’s was a random family night out for my kids and i and am even more random 55 degree rainy cold day in may

it would be nice if the gym had more equipment but not to bad.

the pool was excellent, and the gym was great

the pool was excellent, and the gym was great

everything inside and out i love how it has a bar and everything

breakfast bar had a variety of options and was well stocked and clean

it was clean loved the gym and fireplace staffs were polite and professional

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going

the laundry and breakfast the room we where very clean

great location and breakfast was excellent

i wish that you can extend your breakfast hours and give free access to a faster wifi service.

the breakfast was awesome

laundry facilities had many problems

they had gym, and laundry to do your clothes.

i like the fact that we can do laundry anytime, using a card instead of coins, makes it easier.

they had free breakfasts, vending machines and a laundry room for guess to use

great facilities includes a laundry

good breakfast pool

wifi signal is the worst among all other hotels. i couldn't do any work.

breakfast was good and the rooms comfortable and clean, the staff was great and the location of the

breakfast area had good selection and friendly, helpful staff person.

the pool was clean and nice

was clean, front desk was attentive, laundry on site

loved the fact that i was so close to the laundry room

good breakfast. laundry fitness

parking easy

wasn't able to use the gym due to covid precautions

my belongings were taken out of my room and put in the laundry room. i couldn't get another room

the gym and the room

staff was very friendly and the breakfast was great

the night light inside the room . no heavy curtains to block the very high parking lot lights .

the swimming pool is not functional

south door was broken and laundry machines was not available

notified a guy who was outside a room being cleaned, and he was picking up laundry, once we started walking

the front desk was hit and miss and when i asked about laundry service one person said it was $3, but another

location is good, clean, people at the front and breakfast people very nice, good fresh breakfast

location was in the parking lot of twin peaks and a great steak restaurant

also, laundry is on site too

my clothes were stolen from laundry room

entry to pool was through the restaurant

1. free ev charging for my tesla! 2. pet friendly.

gym, clean customer service

wasn't a laundry facility and you were told you could use the hotel next doors, and that they had laundry

they also don t have laundry service, and when asked if they could give the laundry to a pick up wash and

no laundry unit

no laundry available, ice machine needs maintenance/calcium removal, no complimentary coffee.

no laundry facility; no microwave in room

conditioner bottle was empty since the begging, they also charge me for laundry and dryer services ( witch i

covid action - no room service during stay

front desk was very friendly, the gym was pretty nice, we got got quiet interior room

there is only 1 functioning entrance/ exit and minimal frontside parking

are a lot of things to do within walking distance or catch the shuttle or just hang out at the pool/fire pit

clean , comfortable and the breakfast was awesome

the bed & couch were comfy, breakfast was good & we were also able to enjoy the pool briefly

very nice pool & fitness room

breakfast should begin around 6 on weekends so the softball families can take advantage of it

very nice, clean hotel room. breakfast was very good. location was excellent.

laundry, not enuf towelsgood

breakfast was delicious. plano location.

it was very dark in the parking lot behind the hotel.

front parking spots were taken by the time we got in both nights we stayed and you're not allowed to

perfect location..very clean. great breakfast

seems as though the laundry room was above us

excellent exercise and pool facilities

pool area is very basic however fitness facility was above avg.

they offered drink service at the pool so i assumed since they have a full bar it would be a regular drink,

daytime bar service was non-existent and the breakfast was meh.

so overpriced and the room had the very basics for everything too expensive for what we got even kids were

the bar was never open - but we understood as it was an ice storm and all :)

the early check in and late check out

very clean, modern, great shower, fast wifi

only had ultra light beer in the bar when we arrived

used their personal cell phone and being a single woman trying to enjoy one night without the kids it made me

room setup. pool

the available breakfast buffet was overpriced, but food was acceptable

i wish the hotel had more tv channels but they had netflix which was great for my kids.

nice pool, great staff

the friendliness of the staff. the price. the breakfast. the amenities. the location.

not secured internet wifi

wonderful clean room. great breakfast friendly helpful staff.

this was going to be how we killed some time with the kids

the hotel actually allowed a huge party of about 25 people to have a kids birthday party in the lobby and they

felt new, clean, laundry facility

the front desk clerk mentioned laundry services being short on towels

the laundry room was down the whole time i was there (6 days)

smell of laundry detergent permeated through the room for my stay

you could hear everything from footsteps, doors opening, throat clearing, and the kids next door running the

room was pretty clean and updated. nice fridge and onsite laundry was handy.

laundry, fitness center and breakfast

location. breakfast. staff. space in room. free laundry!

i love that the rooms had fully functioning kitchens and laundry facility was free.

also i love the free laundry so i guess when it's free you shouldn't gripe but half the dryers were broken

there is no breakfast service. there is no laundry machine.

yes, i had issues with them not offering laundry and cleaning services on subsequent days as its the hotel

my only complaint is the lack of laundry facilities

room service dinner was good to very good

hard to find a parking place at night because of the shark club crowd.

we stayed on the 6th floor right across from the pool in laundry services

i was able to settle in get laundry done, secure an early morning ride to the airport, have dinner and sleep

just opened in march everything is so clean, great hot tub and pool on the 6th floor outstanding laundry rooms

new and clean, laundry available, great

super clean, free drinks, safe parking, laundry, and exceptional service

if there is laundry '' within hotel .it would be easy for families.

great bed and extra bedding if needed. nice bar and restaurant area

rooms the bar and the restaurant and plenty space to relax around the bar area

however, i felt that the gym was lacking

was not aware that there was a dance competition for kids at the convention center

it would also be a good idea to make a guest laundry facility available

the breakfast was pretty good a the hotel location and a perfect!

the room, bed & the outdoor pool was great! bed very comfortable

partner told me the heated pool was too cold to use, but gym and hot tub were good.

clean rooms, great staff, beautiful pool and convenient location.

wifi good

nice pool

we love the pool with the 9 inch section

breakfast was really good. beds and room was comfortable and clean.

hotel was very nice and i liked having a kitchen plus a full size refrigerator and the office staff was very

in terms of hotel facilities or where certain common areas were (lounge, breakfast area etc, gym etc

nice heated pool on 4th floor

also, there was no room service had we wanted to dine in

very nice lobby, bar area, and cafe. rooms were nice and comfortable

breakfast needs to start at 6am at least

prefer cooked breakfast like bacon and eggs rather than grab and go

good breakfast selection

internet and wifi was terrible

room had a full kitchen area and was quite spacious for being a studio

the breakfast was good, the place was clean.

to our room every time due to a large maintenance cart with junk on top of it combined with laundry carts next

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it

no indoor pool and hot tub.

was surprised that they had a hot breakfast

pool is lil small

parking can be painful if you don't get spots closer

parking a little to far!

brought our kids to do some school clothes shopping and let them go swimming

pool was great had my daughter's 8th birthday party there

free parking

also across the street from the mall several places to eat and take the kids

the pool was a little cold. kids loved it but adults could not handle the cold.

the pool was opened until 1 am

also kids playing in the elevators the entire time

the bar was a nice place to catch a nightcap

breakfast was fresh and menu rotated daily. laundry facility was excellent.

i m house laundry and workout room

facilities include an indoor pool, outdoor sitting area, coin operated laundry, filtered water bottle filling

was they didn t have any towels by the pool but i think they had a hard time doing up with the laundry

good room cold pool

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

however the laundry room didn't work and there was nowhere close by to eat

should fix their laundry room( the washing machines and the dryers were not working), give us daily drinking

the breakfast.

breakfast of eggs, sausage and biscuits provided along with other items to choose from

the ice machine didn't work had to go to another floor, we had no ice bags to get ice, and no laundry bag

it was 150 a night verses 350 at the hyatt there in the parking lot of stone briar

breakfast bar was the usual drab yuck

the pool area did not have shaded areas like umbrellas

my kids loved the pool and i enjoyed lounging next to it and watching them play

been very convenient to have a shuttle to and from the airport as wells as some way to get laundry done

it did not have a laundry.

we never found a room service menu

my biggest problem was the hotel is pet friendly but my boyfriend is allergic

pet fee was $75 - outrageous for a small dog

the laundry service was an added bonus

exceptional breakfast options. an indoor pool, a gym, and laundry facilities.

great gym and laundry services

and drying in the laundry room was a bit expensive ($2 per load each for washing and drying)

laundry room too small

no free breakfast and no laundry facility

u can hear the people talking in the next room, thats not that good, hotel bar close at 11p

pet friendly & no pet deposit. great location. nice. clean rooms!

super comfy bed lots of shopping close by pet friendly

the pool was closed

not put me above the laundry

they put me above the laundry

this is definitely unclean with smells and pet hair and dander floating around my food

breakfast!

not expect a $100 pet fee - that was more than the room rate

laundry room and equipment needs complete renovation !!!!

to view my invoice until i got it on line and now i see it - i have been charged for 2 lots of laundry and i

breakfast. would like to see more fruit options

great staff. breakfast, hot shower,... awesome

parking in the back of hotel at night

place for a short stay, although laundry services not available due to renovation - that's a bummer

place for a short stay, although laundry services not available due to renovation - that's a bummer

the pool and spa are really nice with a beautiful courtyard area- very clean and luxurious

the room was very clean and so was the pool.

our room was on the fourth floor; very quiet; the king size bed was extremely comfortable and the breakfast was

no free parking or wifi

wifi wasn't included.

shower in the pool/gym area di not have hot water

the pool was large and the spa was enjoyable i wanted to stay and extra day.

no late night room service for food.

i was beside the kitchen and across from laundry

about our stay was great except i wish there had been a dollar changer in the laundry room

i felt like i was sleeping in the maids quarters..next to the laundry room.

musty smell near the laundry room.

not very much parking space

no laundry bag for dirty clothes.

having laundry machines in the same floor was also a nice perk

laundry facilities on the floors

suspicious people hanging out in parking lot at all hours

service was very good, late check out was very convenient. good breakfast. very comfortable beds

laundry machine didn t work well

i liked they offered laundry service.

we visit our grandchildren who live close by ,this year we brought our pet dog, chula, a 5 year old chihuahua

was nice and clean, the breakfast was good, beds we re comfortable

the kids working there thought everything was funny and weren t very helpful

there was a coffee bar and perhaps a place to order breakfast, but it didn t look like it was included in

with pets beware

breakfast or cafe small swimming pool staff did not respond to request for lost items after

they only cleaned only 3 times out of 8 days with,kids

the wifi signal

location was great, check in-out process was smooth, great gym and pool

the room my expectations. pool was nice, but the board games outside were broken. nice gym!

very clean , quiet , the parking was great , nice location!!!

i ordered room service twice

the parking was limited.

i put our trash in the laundry room trash can

like they dome no laundry over night

having two dollar laundry was a nice benefit, but there was only one washer and dryer

installing more washers and dryers would greatly enhance the laundry facilities

they could provide a breakfast delivered to the room

extras could bought from the hotel or the convenience store next door, complimentary small laundry, fitness

staff nice, hotel excellent, laundry doing very well, great coffee.

clean rooms with updated appliances with an ice maker super comfy bed, free guest laundry, dishwasher, full

i love that there is a stove to cook and i can wash my laundry for free love that

the free laundry room was great - no searching for quarters

no laundry room

lobby and bar was very warm due to ac issues but the rooms were great

the pool comes with a nice bridge, increasing a lot of fun of swimming

the parking was not good,there wasn't enough space for the lodging and the restaurant

very good breakfast, excellent bar ... best manhattans in texas

there is a laundry area on site which was really useful

there is only a laundry facility on one floor

was over spilling trash cans by the outside entry doors & trash in the grass, parking lot & hallways

of complimentary parking, excellent breakfast that the dinning area was not over crowded, large

my suite accommodations fit my family and the breakfast was hot and good every morning

needed to do laundry and when we went to the receptionist to get change for the washer and dryer, they told us

breakfast waffles

full hot breakfast

clean. good breakfast. convenient and free parking

come with more channels for kids, but they had their phones an d spent most of the time at the pool

awesome pool area, dinner options with full bar and amazing handmade pizza

pool area is so nice

awesome pool area, dinner options with full bar and amazing handmade pizza

clean comfortable room easy parking pool and outdoor area

dolores was an amazing staff getting me early check in

location; ice machine :); laundry

no laundry bag. very minor setback, though.

the spacious room, convenience of self laundry

laundry on site came in very handy

pool towels were all used and in the laundry

room and laundry were excellent

laundry service provision unclear as to ownership.

the breakfast was

and foremost, i really like their staff from front desk, housekeeping, kitchen and maintenance

nice bed and sofa. overall layout and kitchen arrangement excellent.

i could not get room towels or pool towels because the laundry was never done

night staff some gentleman didn't want to give me quarters so i could do my laundry said he needed the quarters

the laundry was one dollar to

didn t like having to pay to wash laundry

wonderful rooms'' common areas'' pool '' laundry'' breakfast

there was no room service or laundry, both of which were advertised on their website

the hotel was great. the room service was minimum

it's beautiful hotel , pool area and i love the key out of the floors and rooms

the only item that is not desirable, is covid-19 and the in-ability for room service.

gym was lackluster and the exterior is not anywhere as nice as the interior

breakfast was tasty & had everyone in mind

pet friendly

the breakfast options

clean, modern, equipped with kitchen. nice breakfast, free coffee 24x7

hot breakfast was the same each day of my stay and didn t care for the fried egg only option

we really enjoyed our nightcap at the bar before returning to our room for the night

& spa was dirty

clean, welcoming lobby area, ample parking.

the pool closed before the fireworks were over and we wanted to swim

loved the spa tub!! very clean.

the pool and cleanliness

service very slow. room service took for ever with hungry kids was very disappointing.

the pool was rooftop and the hotel lay out is awesome

had gotten all 3 of our children to sleep made it a rough day next day because had issues getting kids back to

had gotten all 3 of our children to sleep made it a rough day next day because had issues getting kids back to

we loved watching the kids play on the field below

on-site laundry is a plus

no one will help you u have to beg them to clean your room and for sheets and towels i and my kids and fiance

indoor pool

the layout was wonderful and the pool and chairs were perfect

breakfast was great my kids loved

i don t like how early housekeeping and the dirty laundry person comes

elevators are not working properly ice machine dose not work laundry has

elevators are not working ice machine dose not work laundry has been

the laundry room is down

laundry machine was not working

breakfast not so good

my kids were devastated

there is only enough flatware in the kitchen for two people

the pool area , the garage location

breakfast was ok

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

laundry facilities

guest laundry, very reasonable

the gym and pool are very nice

the breakfast

the pool was nice even for the kids. had good restaurants near by.

friendly, room was excellent, usually hotels have a hard time with a family of 5-plenty of room, kids loved the

the pool was nice even for the kids. had good restaurants near by.

it was really nice that it offered bar service and options for breakfast, lunch and dinner without leaving the

we chose the location for the bar lounge area but was a bit disappointed.

change machine in the laundry room. ventilation in the laundry room

guest laundry, beds were soft and a good size, a/c was cold, and water pressure was nice

pool was not open

friendly employees, great comfortable room, very good hot breakfast in the morning, no complaints other than

pool is nice and it is close to the hawaiian falls

the rooms were nice, they had a snack room where you can buy snacks and drinks. the indoor pool

i even got to use the hotel gym facility, which was beautiful

the pool was also freezing cold

breakfast was pricey, pool not convenient to ac

the indoor pool temperature was not warm enough and there was no towels

didn't like that it was pet friendly

snacks, morning breakfast, staff was awesome, room was awesome

the beds were sooooo comfortable! the late check out was great as well.

the kids looked forward to the complimentary breakfast every morning too

staff ran us out of the pool area because it hadn't been certified or something like that by the city

we loved the outdoor pool, and even the laundry room was spotless

i like the first floor laundry which enabled us to wash clothes

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

breakfast was a little lacking when it came to fruit & fresh options (only oranges were offered),

we chose you because of the ev charging. well appointed room. clean!

the hotel did not have a guest laundry.

laundry facilities, accessible, area

upon my return, there were no available parking spaces

rooms were clean, plenty clean quality towels, breakfast, indoor pool/hot tub was the highlight

the parking lot wasn't cleared after a winter storm