i would have loved to swim but pool was closed and will not open until memorial day

front desk, in the morning, allowed a late check out w/ no issues

lots of parking spaces

breakfast area wasn't replenished at 9:15 and was closed at 9:50 instead of 10 am

great location and enjoyed the free breakfast!

it also had a pool and the area was kept clean

expected the wifi to have a better signal strength for streaming content which was important for me at the time

hotel was very nice and clean, complimentary breakfast each morning, staff was very nice

pool didn t look clean . it was green

fitness center.

- later, tried to do laundry

large room with two comfortable beds, microwave and fridge, a decent bathroom and laundry on site

laundry machines not operable

laundry room door

pool closed

leaving dirty laundry in hallway

we had to go to the front desk to ask them to get trash remove and for clean laundry

they advertise a laundry facility, but it's one washer and one dryer, and there are grounds workers and

was an empty room (looked like what used to be an old laundry room or vending machine room possibly) next to

the laundry room was out of service. the room looked like it was halfway cleaned.

plus detergent on the laundry service at the hotel

could not operate the alarm clock but wifi was very good

breakfast was very cheap...sausages wasn t real meat

the breakfast had an variety of things to choose from it covered all things

the pool, gym, and location

bed linens felt like the laundry detergent wasn t completely washed out of the sheets

the breakfast items were good and plentiful, especially for

the kitchen or breakfast crew was also very helpful and kind

nice parking

the breakfast area was way to full, and it would've been better if we had a schedule time for breakfast

no laundry bag (even a plastic one) available for dirty clothes i traveled in

amenities like a terry robe or room safe; but is also lacked some basic amenities like a plastic laundry bag,

and toilet paper i was told they did not have any clean towels and would bring some up as soon as laundry was

the pool was not working.

restaurant, available facilities like pool, gym, and breakfast (although not being allowed to take breakfast to

staff were extremely nice, we were doing laundry before leaving and ran out of quarters, they provided change

clue as to what the problem is or like you are bothering them for asking for fresh sheets out the laundry

front desk felt hesitant/resistant to making my room non-smoking -

were living there) was on the verge of scary, run down, dirty, burn holes in bedding(in a non smoking room)

no parking spots for trailer

during our stay, 2 of the 3 washing machines were broken, so there was a constant line of laundry baskets

hospitality, free laundry, gym

t work, one of the laundry dryers doesna

the single elevator and the quality of the laundry facilities were the problems at this hotel!

bed really comfortable..bath clean and fresh... laundry free

pool was extremely cold

that the purpose of me booking for the indoor pool, that should be mentioned when ppl book!

pool was dirty

location was great, room was big and parking close to the door.

the pool and the hot tub. it was nice and quiet, and calm.

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

no stove no laundry room and had roaches

had kitchen, no supplies. king bed parking near room clean location

people drinking in parking lot, place looked like a dump

reserved non smoking room bc if my two kids but got a smoking room that smelled like smoke from cigs & bud

the pool was not open

thought the breakfast was included in the cost for the room

pool

staff is friendly, helpful, parking is amazing

lovely bed, and sofa, great bathroom, soft towels, nice toiletries, plenty of storage, the indoor pool was very

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

clean, spacious, full kitchen was a plus.

liked the workout room and different breakfast options available. very clean and quiet

it shares a very small pool with the neighboring hotel and was full everyday and night (only accommodating

breakfast was delicious as well

charge for laundry i didn't use

laundry facilities were very inefficient

laundry/ ice units were missing and trash accumulated in hallway

hot breakfast as advertised, no coffee pot in the room, no working phone in the room, no working laundry facility

not enough parking

there were not enough towels in the room- when we requested some- we were told they had to do laundry- there

the pool was closed, the wifi wasn't working

good breakfast

gym and pool were closed. asking for towels and you also had to ask to have your room cleaned

the pool looked awesome but was not open

laundry and trash was outside 2 rooms in hall during our stay

wish the rooms had microwaves, they offered more food in the snack area and more laundry machines and a coin

previous guests dirty laundry in draws carpet between beds filthy and mold in shower

no room service

area around the bar floor was dirty...was charged for breakfast...

i have had to call room service over 13 times to get one meal in 2 stays

poor interior for fitness center and no shower in swimming pool side

room service ordering.

no mini bar in room

room service wasn t time efficient and/or none existent, which was very disappointing because had

more so a decent hotel if you don't have kids

the staff was very friendly and helpful. the art was great. the bar was fun.

the staff at the bar were also accommodating and kind

the gym was great, and open!!

at restaurant/in-room dining; hotel is walking distance to lots of waterfront city space; modern gym facilities

i called for our laundry on our second night and the lady answered it told us we are

the bar wasn't as good as i was led to believe. the website (booking.com) advertised

ly 2 with 3 people in room, none at pool even after making request) and lack of information (wifi, nearby food

gym, location, room and bed nice large tv

room service and breakfast was delicious

broken elevator. laundry service

breakfast was great this my third time will return in july good communication good service gym and

i had to wipe up hair from around the tub before my kids could shower

convenient to va beach. property had gym, indoor pool

pool was not monitored so it was taken over by a group of kids and even after complaining to staff nothing was

did not get dry cleaning and small laundry back on time, nor next day

nice swimming pool

bad view, hidden fees, uncomfortable cover, poor wifi

view of the harbor, very clean, and a good gym

pet fee $150 , too expensive. and i found a lot human hair in bathtub .

we really enjoyed the complimentary breakfast, but it was the same items both days

and same choice daily milk and yogurt served always expired the day placed out not ideal at all bar and restaurant

one other issue was they did not supply another bar of the small soap for 3 on the day the room was cleaned

room was not what i expected need a sofa traveling with kids

room was suppose to be a suite, the addition of a couch was all that we had and there was not room service or

parking laundry was easy we were gone like the second half of day and still came back to clean

the internet tv option, how friendly the staff was, the fact y all had laundry stations

everything they pool was not working and that was what i wanted

it is part of the bar which does offer happy hour

also we had booked 2 rooms and asked for them to be near each other as we have small kids that were going back

no change for laundry facility on property

laundry

had dirty laundry on floor in bathroom

wifi would not connect despite numerous attempts

a basic free breakfast would be nice

need quarters to use laundry machine. wish it were updated to using credit or debit card

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

laundry room was extremely hot

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

very good laundry facities and walkable to a convienence store

excellent staff and convenient guest laundry facility

the laundry facilities were a plus as well

liked the fact that it offered a pool, gym and laundry

laundry prices were a little high

the washers didn't work properly and the laundry room smelled

pool was very nice and big and did not use but liked the guest laundry

no change machine for the laundry and the front desk had no coins available.

wish pool availability was longer

stayed two days and breakfast was delicious both days

a little confusing figuring out how to enter the parking lot!

i had to wash clothes and their laundry facility for guest was absolutely

the woman at the front desk was wonderful when i needed laundry soap

the laundry room is filthy

the juice was out and there was no solution for kids

the kids loved the variety of fresh fruit, yogurt, and juices

and some of my dirty laundry was thrown out

laundry available

spaces for breakfast we put some stuff to the laundry, but the service forgot it and the dirty clothes send back

the shaking from above occurred throughout the day, the heating unit was loud, and the laundry room noise

guests left trash in hallway. no on site laundry facility.

breakfast was ok, laundry area ok, front desk area good, dining area ok

the only negative was that my kids said the pool was a-little too cold for them.

breakfast quality did not reflect the hotel stay

i also liked have a small suite with a living area and kitchenette

s pet friendly hotel it the people was leaving the dogs in room all day we the smell dog feces in are

i just wish there was a laundry area as i had to prolong my stay

free water, laundry on site, bar

i love the fact that they are pet friendly!

the children enjoyed the pool we enjoyed playing pool at the pool table and the wxyz bar drinks

breakfast was quick and good

the pool was amazing, haven't tried the breakfast yet, it will be soon.

wifi wasn't good at all.

wifi connectivity was sketchy; could not connect to the wifi about 1/2 the time

did not know that the hotel was pet friendly, had i known that i would have stayed somewhere else

pet friendly

friendly, accommodating staff clean, well maintained room convenient and affordable laundry facilities good

i had 5 people in my room and was only given 2 towels at one point because they said laundry lady had an

the laundry upstairs has no ventilation and steamed up so bad you had to fight to breathe once the

laundry room had to go over to the fairfield inn and wash clothes they said the laundry room was

laundry machines were nice

nice they had a pool but it was small and directly between building and parking lot

parking was horrible

the room was outstanding,, breakfast was great.

nice they had a pool but it was small and directly between building and parking lot

space parking and well lit

that they had the breakfast every morning and that they offer free laundry services, a workout room, pool and

they have an indoor pool and spa, free laundry services for guests, grills and fire pits

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

extras i completed appreciated and wish all hotels were the same: laundry, exceptional staff, tasty and well

our family enjoyed the pool very much & the laundry center because we traveled with 2 young children

had to rig up a laundry room in the hotel room to dry our swimsuits and beach towels

i was locked inside the laundry room

sounded like 10 kids having a free-for-all

staff is always wonderful and accommodating to my kids and dog

the parking

location, laundry services and price

facility amenities such as pool or guest laundry were not used

i was unaware of the outside renovation, that blocked all the handicap parking spaces.

also the wifi didn'

very limited parking due to be blocked off for the construction so the only place i could park was in a big

jacuzzi and gym were nice and the bed was comfortable

there are no cameras or parking lot security

i was not told before booking my reservation that the inside pool wouldn't be available or the gym

the counter and bar staff were awesome and called me by name

they didn t have a lot of things we needed at the bar or at breakfast

laundry service was down

pool was closed so we had to walk to neighbor hotel and use the indoor pool and our kitchen had

the pool was shut down and it was the reason we booked that hotel. the elevators we're shaky.

location of the front entrance was not visible from the parking lot.

the kitchen was nice to have

the on-site laundry mat is a great assistance as well

late to use the pool and wish we could have utilized it prior to morning checkout to help winde kids down after

that s they ha a pool and gym

gym area too small

wouldn t close all the way, boogers on wall in room, breakfast was gross, and not enough parking

charged $12 for a $3 wash & dry (separate wash & dry)(laundry)

location is always a wonderful thanksgiving and being able to do laundry and enjoy the blessings amen hallelujah

bed stocked coffee bar fridge & microwave spacious br hot water/lots of towels access to laundry matching decor

omg !!! it was a million kids in the pool and running around the hotel.

omg !!! it was a million kids in the pool and running around the hotel.

instead i had to walk to laundry with the

couch was kind of dirty, toilet paper was already used, wifi barely worked

removed them myself so we didn't have to wait for a fix as it was nearly our kids' bedtime

no room service for 2 night stay. would have liked fresh towels without having to call down.

she helped my mother, kids and i with everything we needed and did it with a smile

sheets in the room and floors not vacuumed and dirty laundry no ice buckets had to use a bag one trash can water

use the laundry room elevators weren't working my husband had some problems he fell in the bathtub and they

morning breakfast it wasn't bad i was able to get ice couldn't couldn't use the laundry room though because the

laundry room was broken, our room had seen some things i m sure pete her be respectful and leave

truck parking

didnt see a laundry bag

i like how clean and comfortable it was for me and my kids.

10th floor. couldn't get room service.

spacious rooms and pet friendly.

the price of the suite. the atmosphere, happy hour & breakfast. inside pool.

there are some updates that are needed, i.e. outdated room doors and the guest laundry rooms

the pool is wonderful my kids love it a lot of chlorine but it's just amazing i just love this

loved the gym amenities

breakfast was fine

after all, the bar in the same area was open the night we checked in

my room was beside the laundry room and elevator

work construction but the guys bringing in trucks and trailers and parking nearest to the hotel and using up 1

everyone we spoke to was happy and accommodating - this includes reception, cleaning staff, kitchen staff, etc

the next night we heard someone asking about water and he directed them to the gym for the water cooler

was a bit of trouble parking due to the construction going on around the hotel, but that didn't affect the actual

it is a pet friendly hotel and it shows there were dogs barking all night and

very spacious rooms, nice kitchen with full fridge

cleanliness and decor of rooms. room included full kitchen without noting it.

i was impressed with the fabulous breakfast, so much tastier than the usual buffets other hotels offer

i have been quarantined with these kids since school let out i paid a babysitter only to have a bad

the rooms are nice and clean, there's free laundry machines and a gym

right near mall and restaurants. also liked the free laundry they offer

free laundry coffee tea hot chocolate

they offered free laundry facilities and welcoming staff

i.couldnt use the key for the laundry room

laundry room didn't take cash

nice laundry facilities on site

very hot in the pool area and very loud. not very many pool towels. had to share with the kids.

it snowed this week and it was super nice to have access to the indoor pool especially with the cold weather

we also spent a good amount of time in the pool

no microwave in the room nor laundry facility onsite

staff. great. bar area

and gym closed

great bar and restaurant with yummy food choices

gym was closed