there is also a laundry facility on the 3rd floor, $2 for the machines(pay by card), if you don't like traveling

the price was really not worth it cause the kitchen , pool, fitness center not open

i didn t like the fact that no room service or hot food was available

the breakfast

my early flight kept me from enjoying breakfast, but my sister enjoyed it

i also appreciated the help with getting my airport shuttle reserved

pool was green and the ph balance was very high!

pool still closed

the pool was closed,the breakfast bar was closed, no gym

clean beds, bathroom, gym, breakfast.

no turn down service unless staying 7 nights, no laundry room on premises, no extra cot available if needed,

laundry facilities were not available on site

that it didn t have a laundry mat

they didn t have a laundry room

pool area was open and clean

value, clean, home like feel, has pool, laundry mat, 20 mins to the beach and peaceful quiet

laundry facility has some issues with dryer

good laundry facilities and snack shop

kitchen staff and night shift desk clerk were awesome

the breakfast was the best id ever had from a hotel, and the whole place was just really nice for our

they have coin operated laundry on site which, help us since we were there for a week

excellent staff, amazing hot breakfast and comfort great gym laundry services

shortage of wash clothes. we had to wait until clean ones came out of laundry room

nice indoor pool for kids

nice staff, clean room and pool. yummy breakfast with a lot of options. liked the hotel a lot.

laundry room was out of service for our whole stay of 12 days

such as snacks, guest laundry, indoor pool, fitness center, business computer, and hot breakfast

they also had an on-sight laundry area to wash/dry clothes

room was nice. staff was friendly and remembered your name. laundry cost not bad.

indoor pool was to coldud83dude12

carts of dirty laundry smelling up the hallway, and sitting not touched for my entire stay

carts of dirty laundry smelling up the hallway, and sitting not touched for my entire stay

pool was a hit with kids of other families

the pool & free breakfast

the highway exit in front of the building because it made it difficult entering the parking lot.

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

the pool area was okay i love the fact that it had a laundry room

the pool and the laundry room were dirty, dirty

breakfast was a+. also i love the laundry facility on the property.

that u have to pay for laundry

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

someone was walking around the laundry room looking suspicious

laundry and trash from room cleaning all over the hallways

it's great that they had a pool, a gym, and a laundry room onsite

laundry room wasn't available undergoing renovations

staff and laundry

free laundry coffee tea hot chocolate

love the fact that they had a laundry room and they offer room service

right near mall and restaurants. also liked the free laundry they offer

had an issue getting clean towels and there was no laundry bag

laundry room didn't take cash

nice laundry facilities on site

the pool was not open due to covid and the 5th floor vending machines was broken

good breakfast options included in the morning

pool was ice cold, unusable

only minor thing i would suggest is if you have a kitchen sink it would be nice to have to have mini dish soap

beds were prefect and the free breakfast was the best i've ever had from a hotel

in the pool area there were cracks and loose tile

entire staff greeting you at the desk, the gentleman who provided breakfast, room service - all of it was simply

and same choice daily milk and yogurt served always expired the day placed out not ideal at all bar and restaurant

having laundry facilities on site was a plus

there should be two laundry facilities, one for each floor, at least

comfortable work area, good sized room, kitchen, secure indoor access, great rates for the area, laundry

wish the laundry was in every building

clean place hard floor (unfortunately too dark giving the room an overall feeling of darkness) gym

very good laundry facities and walkable to a convienence store

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

laundry room was extremely hot

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

need quarters to use laundry machine. wish it were updated to using credit or debit card

excellent staff and convenient guest laundry facility

liked the fact that it offered a pool, gym and laundry

the washers didn't work properly and the laundry room smelled

the laundry facilities were a plus as well

laundry prices were a little high

it smells fresh lemony and clean laundry smell, which i love

has laundry on site and mini golf for other entertainment

guest leaving their laundry when others what to use it.

convenient location, laundry facilities was great! pool/hot tub nice! king size bed comfortable!

even after room service, cleaned the rooms for the day, the elevators and hallways remained filthy

need laundry facilities and not variety for breakfast.

appreciated the laundry facility, especially when traveling with little ones

everything. also free laundry facilities for guests was a bonus.

breakfast was exceptional

also a lot of kids in pool without supervision

he came with towels and laundry spray to clean our floor

my husband was happy with the fitness room, despite it being sparcely stocked with weights

i wished the pool was open

pool was great

i didn't inquire about the wifi

very helpful front desk and laundry washer and drier load at $2 each

no clean linens on my 2nd to last day of my stay. we were told that the laundry didn't get done.

broken glass around sidewalk and parking lot

the fact that they charge for parking

breakfast girl wasnt friendly at all, said good morning 2x to her

larges piles of dirty laundry and trash left in the hallway outside of our room for over 12 hours

of the bed (mattress and pillow) the pillows had lots of lumps in them, breakfast items limited room service,

only wish there was a continental breakfast.

the gym was one of the bigger hotel gyms i've seen

the pool was great! the beds were so comfortable.

laundry

no change for laundry facility on property

had dirty laundry on floor in bathroom

no carpet in the room and no breakfast

to have two bathrooms, a big living room, and a great sized kitchen

broken elevator. laundry service

room heater was not working for two nights and kids has to sleep in cold

breakfast

was convenient clean great rate great staff ms deedee the breakfast attendant was great and i truly appreciate

is not free and no hdmi compatible tv if you have kids that bring there gaming systems

the internet tv option, how friendly the staff was, the fact y all had laundry stations

parking laundry was easy we were gone like the second half of day and still came back to clean

i liked the idea that they had an indoor pool and hot tub.

honestly missed having a free breakfast ... bistro is ok loved having bar on site ..

and, later, when we addressed an issue with communication, wifi, etc, the receptionist was a bit lazy and

the location, room, bar and decor

more so a decent hotel if you don't have kids

had to pay for wifi

i don't know if i would take my kids here though just because it's so nice and there are things they could

no complaints. i wished the restaurant downstairs/ bar stayed open longer.

loved the pool

room service wasn t time efficient and/or none existent, which was very disappointing because had

room was not the cleanest, the wifi was awful in the room and in the gym and someone on the floor kept slamming

no microwave in room, fridge was dirty and not working properly, room service was unavailable

shower the pool when it was warm

i called for our laundry on our second night and the lady answered it told us we are

the best part may have been the pool and the pools rooftop views of the elizabeth river

did not coke to my room for housekeeping and i requested when i checked in; room service food was wrong and cold

was one outlet that didn t work reliably and i thought there should be a grab bar in the shower for seniors

ly 2 with 3 people in room, none at pool even after making request) and lack of information (wifi, nearby food

did not get dry cleaning and small laundry back on time, nor next day

the pool was relaxing

great view; very nice room; gym was good.

would be nice if the pet fee was a bit cheaper, and or if it could simply be a deposit fee held for damages

wifi could be updated, it was really bad and made getting any work done a choir

but, a maid pushing a cart full of dirty laundry, knocked on the door and told me that i need to get out

the option of a laundry facility for after the beach.

microwave in room and also no laundry facilities

there was no laundry service.

free parking and plenty

previous guests dirty laundry in draws carpet between beds filthy and mold in shower

laundry and trash was outside 2 rooms in hall during our stay

wish the rooms had microwaves, they offered more food in the snack area and more laundry machines and a coin

place, unfortunately it was not the case and the front desk won t help to warm the food for my kids

to covid restrictions, the pool wasn't available

i love that it was pet friendly and the location was great the staff was very accommodating

gym nice,starbucks nice,staff was nice and accommodating

the room was nice . the staff was very nice. the gym and pool were very nice.

pet charge was 75 dollars

i didn t like the parking garage is tiny and narrow.

the hot tub and laundry room where broke

laundry facility, needs more washer and dryers and more specific with laundry instructions

no extra blankets. they were in the laundry process.

has free wifi and laundry

parking is a bit confusing and difficult.

everything room, food,fitness,laundry

location for pool and found out on arrival that pool was closed

almost 300 for one night and no free premium channels or wifi, what a ripoff

the free breakfast bar was not as good as several other hotels i've stayed at.

love the fact that you have breakfast and you have without a doubt the best tasting coffee i have ever drank

location was excellent, room was clean, service was great. only wish there was free breakfast.

breakfast was good. front desk answered quickly when i called about the wifi password.

i like there was a bar/ restaurant on the premises and the facility also offers shuttle & room service

location, cleanliness, staff, breakfast

bed is entirely too soft. wifi did not work. staff not knowledgeable about the ihg brand

the gym opens into a free laundry room with full size washers & dryers

i liked that they had an decent exercise room, and guest laundry.

very clean, quiet, on site laundry, gym, small cupboard where you could purchase incidentals.

and treated our bags before loading them in the car, again when we got home & rewashed all the laundry i had

enjoyed complimentary laundry facilities

laundry- too many washer/dryers down and always filled with nobody in the room

there could be more lighting around the kitchen sink.

the pool was clean, the courtyard was clean

pool had a handicap pool sit

uncomfortable, we did asked for some extra comforter and they did gave us extra but still the kids couldn’t

no on-site laundry! the rooms at night felt a little damp.

the garden in the center of the property was beautiful, but smelled like pet pee

there was plenty of things for the kids to do

room service order was incorrect

than the last time we stayed and when we stayed for our honeymoon we even had a deluxe room with fireplace

said happy hr on fridays and there was not one, said free laundry

parking fee, lack of info (room service, menus of local restaurants).

also, there aren’t any kitchenettes that i know of so we have to eat out everyday which can get expensive

we were slammed upon arrival with $150 pet fee that was not disclosed when booking

pet friendly!!

the on-site laundry mat is a great assistance as well

open the pool

the room was clean and the facilities had a pool, gym, office area and served breakfast

liked that the facility had everything i wanted in a hotel like a refrigerator a microwave, a gym, pool and

terrible wifi could not control thermostat

i was locked inside the laundry room

had to rig up a laundry room in the hotel room to dry our swimsuits and beach towels

my only complaint is the insane parking garage prices

after a power outage, it took over 12 hours to restore the wifi and even though the staff was aware that the

we like the location, good bar in the lobby with good food, friendly staff

cleanliness, friendly staff, location, clean pool, quiet, great (free!) breakfast.

same as above and no indoor pool or hot tub

the staff were kind and friendly. the breakfast was hot and delicious. parking was plentiful.

it was pet friendly and they had great breakfast!

parking lot was flooded and ice machine on our floor didn't work

free laundry is such a plus

that they had the breakfast every morning and that they offer free laundry services, a workout room, pool and

our family enjoyed the pool very much & the laundry center because we traveled with 2 young children

extras i completed appreciated and wish all hotels were the same: laundry, exceptional staff, tasty and well

having access to free laundry was very helpful

location, laundry services and price

facility amenities such as pool or guest laundry were not used

star bucks and pool to be open but i totally understand the situation

the pool the kids enjoyed a little too much chlorine

instructions for enhanced wifi did not work, however, the regular wifi did provide an adequate speed

close/easy entrance from the back parking lot and front to the lobby

always appreciate a gym on the grounds

location, price, breakfast, free parking

space parking and well lit

parking lot was small

hallways had trash all on the floor, room service couldn't bring me towels when i needed them and said they were

the knowledgeable front desk staff. they also allowed a early check in.

website did not state that the pool,hot tub and breakfast bar was shut down

the location it was in. free parking, and easy access to the building

checking in our door's lock was out of power so we couldn't get in for some time, the wifi never worked at all

i had 5 people in my room and was only given 2 towels at one point because they said laundry lady had an

laundry room had to go over to the fairfield inn and wash clothes they said the laundry room was

the laundry upstairs has no ventilation and steamed up so bad you had to fight to breathe once the

the room smell wasn't that bad, but the hallways smell like dirty laundry

it was very handy to have laundry facilities on premises -- as i was there for 2 weeks

laundry service was down

breakfast ,wed from 4-6 free hamburgers & hot dogs and beer and wine

location of the front entrance was not visible from the parking lot.

we like the pool, the staff and the rooms were spacious

clean fresh and had a kitchenette

breakfast was ok, laundry area ok, front desk area good, dining area ok

gym also was clean

everything the desk clerk, the hotel location, breakfast room bed price

the breakfast wasn't really the best they had nothing that my kids or i would eat.

were traveling with our kids and dog

i just wish there was a laundry area as i had to prolong my stay

free water, laundry on site, bar

i myself didn't get to hit the gym neither

breakfast sandwich i got it was the plant based

comfy bed, pet-friendly, and great location.

the woman at the front desk was wonderful when i needed laundry soap

i had to wash clothes and their laundry facility for guest was absolutely

the laundry room is filthy

didn't try the breakfast

kids did enjoy the pool (but who doesn't) and the breakfast was nice to have

no microwave in the room nor laundry facility onsite

be nice if the bar had longer hours

staff. great. bar area

great bar and restaurant with yummy food choices

and gym closed

the shaking from above occurred throughout the day, the heating unit was loud, and the laundry room noise

laundry available

guests left trash in hallway. no on site laundry facility.

spaces for breakfast we put some stuff to the laundry, but the service forgot it and the dirty clothes send back

when i asked for a laundry bag nobody can take it to our room we need to get it

no change machine for the laundry and the front desk had no coins available.

pool was very nice and big and did not use but liked the guest laundry

the heated pool was really heated and was at a good temperature

the breakfast could certainly use a makeover!

parking was a little tough if you wanted to be near the doors.

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

no stove no laundry room and had roaches

had kitchen, no supplies. king bed parking near room clean location

just cause it s smoking

people drinking in parking lot, place looked like a dump