didnt see a laundry bag

the pool was cold

d get two free drinks from bar but they weren

the staff was very nice. the facilities were very clean. the breakfast was delicious ud83dude0b

i even traveled with kids and a pet and facilities were excellent

there are some updates that are needed, i.e. outdated room doors and the guest laundry rooms

parking lot small and the way you enter to check in. you have to park in the back to check in.

we also love the indoor pool, the gym equipment and the autonomous door entry in the back of the building

meeting with an attorney and we could enjoy a clean modern working area and convenient access to parking and

everything! facility, staff, hospitality, cleanliness, pet friendly, location, and rate.

my room was beside the laundry room and elevator

was a bit of trouble parking due to the construction going on around the hotel, but that didn't affect the actual

we enjoyed the indoor pool, the breakfast , and parking was great

gym is open 24 hrs, it s clean and fully stocked

parking

it was so rough that my kids were complaining how scratchy they were

did not like the doors on the parking side

no breakfast except bagels. but it s covid time so what can you do

didn t like the parking they have

it was so rough that my kids were complaining how scratchy they were

charged $12 for a $3 wash & dry (separate wash & dry)(laundry)

bed stocked coffee bar fridge & microwave spacious br hot water/lots of towels access to laundry matching decor

location is always a wonderful thanksgiving and being able to do laundry and enjoy the blessings amen hallelujah

clean and pet friendly

the bar and restaurant were not open; probably covid.

instead i had to walk to laundry with the

all the young ladies were nice, the room service could have been much better

free wifi was a great kids were able to connect

found pet hair on sofa, visible dirt in bathroom dirt on the floor

free wifi breakfast microwave refrigerator in room is what i liked best

quite area, easy check in, good parking, close to food and shops.

beds were comfortable, the staff was friendly, the parking was great, the indoor pool was perfect, the breakfast

clean, we'll lit, close parking

my kids enjoyed the swimming pool.

parking but no real complaint

morning breakfast it wasn't bad i was able to get ice couldn't couldn't use the laundry room though because the

sheets in the room and floors not vacuumed and dirty laundry no ice buckets had to use a bag one trash can water

laundry room was broken, our room had seen some things i m sure pete her be respectful and leave

use the laundry room elevators weren't working my husband had some problems he fell in the bathtub and they

truck parking

no microwave in the room nor laundry facility onsite

great bar and restaurant with yummy food choices

and gym closed

gym was closed

great. rooftop bar was beautiful & heart! staff was excellent and friendly.

the free laundry is an added perk as well

proximity to the coliseum shopping stores everything wonderful staff wonderful service ie gym laundry room

free laundry!

the laundry facilities/gym area were very clean and convenient

i like the convenience of the pantry and the laundry facilities

the hotel should have a laundry card where customers could get one and add money to it .

secluded location, easy parking

that it was pet friendly

the hotel also serves breakfast but i didn t eat breakfast this time

very clean, super friendly staff, pet friendly and beautifully decorated for christmas.

wanted non smoking. cigarettes butts were in window seal.

the property had plenty of parking and wi-fi.

elevator *i paid for a non smoking room and they gave me a smoking room

people were smoking weed on the third floor

i arrived the front desk clerk let me know she didn t have no double smoking but upgraded me to an king smoking

laundry facilities were broken and unavailable, they advertise a grab and go breakfast but didn t

the charge for the room prior to me checking in. the wifi service wasn't good

parking

cable didn't work well. hot water wasn't reliable. wifi was pretty bad

staff, clean towels, free wifi, and size of room.

pool wasn t open

had a hard time with the wifi it kept disconnecting and it didn t connect to my playstation anymore after

i was given a adjoining room next to a bunch of kids and didn t get sleep.

expensive breakfast for a family with kids

the pool was small. the pool is only 3 feet deep.

they also offer laundry which was helpful

kitchen area was disgusting

couch had pet hair all over it and there was a stain on it possible pet urine

the pillows weren t the greatest. no room service no clean towels either

bed was saggy. the pet fee was high for a single night.

pool was a bit small. laundry was a bit expensive for the size of the machine

my room had a musty/mildew smell. also the bar was not open on saturday.

parking

clean, ample parking, parking lot was easily accessible and clean

spacious room; friendly staff; easy parking

laundry room was spotless

we were also not able to do laundry because someone had multiple loads for the one set of machines

the coffee and the little gym are nice

bed was comfortable, and the room had a balcony facing the parking lot

wifi didn't work.

i also liked the laundry room hours as well as the indoor pool hours

laundry room was a little expensive

fantastic rooms were exactly what we needed and they have a laundry room which was great

the gym is small

the parking was good and near lots of eateries

the walls are thin so be prepared to hear people talking late at night and kids crying

we don't have breakfast because of covid-19

only thing i would change is more breakfast choices but understandable with covid

nice to have separate rooms for the kids

infestation, poorly cleaned, kids uno cards under the mattress

liked the fact that it offered a pool, gym and laundry

laundry prices were a little high

the laundry facilities were a plus as well

the washers didn't work properly and the laundry room smelled

excellent staff and convenient guest laundry facility

had to bring our own towels down to the laundry room to be able to get clean towels

not sure if it the laundry detergent they

there was no laundry bag, no coffee pot

the lighting in the parking lot could have been much more brighter.

they served breakfast and did not use the covid pandemic as an excuse not to.

the staff was great we especially enjoyed the breakfast bar and fireplace and warm cookies in the evenings

wifi didn t work, initially couldn t get into our room with a key but they fixed it

pool was clean and even had water toys for the kids

kitchen features too less equipment for cooking.

the outdoor pool was a plus for the kids

nice staff, clean, gym, laundry, breakfast excellent

the pool was clean and the laundry facility was also clean

parking was limited if you came in later, and had to park in the back with limited lighting.

bed amazingly comfortable powerful wifi

good bedroom, excellent shower, good breakfast, nice wifi and good parking lot.

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

laundry room was extremely hot

very good laundry facities and walkable to a convienence store

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

need quarters to use laundry machine. wish it were updated to using credit or debit card

the kitchen staff could ve been more friendly.

very clean, comfortable beds, comfortable couch, well stocked kitchen, great buffet breakfast.

you wanted a waffle for breakfast you had to wait in a long line

the pool was freezing, however my children enjoyed

breakfast, amenities,staff, this place is amazing!

the laundry room was easily accessible,

had anytime to use laundry room

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

room and bathroom were beautiful so clean the staff was so nice and my kids enjoyed the pool

yes the kids and the sink were dirty

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

heard water running on and off all day and night, i believe we were near the laundry room

everything was excellent and the breakfast was really good

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

staff was very inviting and to mention that the outdoor pool was closed at our location when we first got there

liked the workout room and different breakfast options available. very clean and quiet

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

the breakfast selection was good. room was clean and the staff was very nice.

the wifi was great, had refrigerator and microwave.

don’t know if my promise of complimentary breakfast is the responsibility of the property but my level of

room was large enough for all four of us to enjoy being in it together and the property and pool was clean

it was super nice,clean,and my girls enjoyed being able to play and swim in the pool.

lovely bed, and sofa, great bathroom, soft towels, nice toiletries, plenty of storage, the indoor pool was very

in the pool area there were cracks and loose tile

the amenities, wifi and pool

didn't like how there was no water fountain other than the one in the gym

i wish there was a outdoor pool that's it.

am used to spring hill suites having plates, dish detergent, and kitchen supplies, but none were available

shirtless foreign dudes walking around, hanging outside their rooms, smoking and drinking beer, hotboxing in

good value-very clean bathroom-very helpful front desk-offered wifi

the kitchen was present, but there was absolutely no kitchen items, none

i accidentally, on my part, got a smoking room

wifi and tv service were great

that the purpose of me booking for the indoor pool, that should be mentioned when ppl book!

pool was dirty

restaurant and bar are closed

pool was extremely cold

hotel does not provide room service on a daily basis

no stove no laundry room and had roaches

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

had kitchen, no supplies. king bed parking near room clean location

3) wifi was very spotty, so was cell service

was very dirty,no ceiling in bathroom was moldy nothing in kitchen just stove &

plus detergent on the laundry service at the hotel

due to covid-19 restrictions pool and gym area was close

could not operate the alarm clock but wifi was very good

the only negative was parking. just not enough close parking.

wonderful breakfast nice pool/jacuzzi

broken elevator. laundry service

is not free and no hdmi compatible tv if you have kids that bring there gaming systems

the pool an hot tub were just enough for the kids (ages 3 &

pool was not monitored so it was taken over by a group of kids and even after complaining to staff nothing was

pool and jacuzzi clean

laundry

no change for laundry facility on property

had dirty laundry on floor in bathroom

they had a huge party come in and the kitchen and bar area meaning stuff wasn t ready for it

a basic free breakfast would be nice

there were not enough towels in the room- when we requested some- we were told they had to do laundry- there

the pool was closed, the wifi wasn't working

pool was closed. kids were disappointed.

bed, the size of the room, the parking, the to go breakfast, the quietness and the coffee

couldn't get wifi to work, but no big problem

convenient location, lovely bar and restaurant

at front desk and everywhere else we encountered (at elevator, delivering room service), were incredibly friendly

bar and the bartenders were amazing

easy to get to, good soundproofing in the rooms meant it was very quiet at night, we ordered a room service

amanda behind the bar was an absolute legend.

bed bathroom laundry attention of mrs ornella

gym

clean not bad area comfy bed good wifi

the attendant let us use the breakfast nook for our dinner, just asking us to clean up after ourselves

breakfast was lacking and the room not up kept with well.

ordered room service and they food was burnt

view bar amenities

room service ordering.

pool was awesome

no mini bar in room

parking laundry was easy we were gone like the second half of day and still came back to clean

the internet tv option, how friendly the staff was, the fact y all had laundry stations

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

am not sure there was room service

the bar implemented excellent services

i called for our laundry on our second night and the lady answered it told us we are

courtesy of staff, quality of food through room service, view of river.

the bar wasn't as good as i was led to believe. the website (booking.com) advertised

ly 2 with 3 people in room, none at pool even after making request) and lack of information (wifi, nearby food

shavonte was more than helpful with accommodating with late check out and making sure we got to our concert on

there is also a laundry facility on the 3rd floor, $2 for the machines(pay by card), if you don't like traveling

breakfast was phenomenal and the location was amazing!!

also nicely equipped kitchen with all the essentials

my kids and i love the fact that the hotel had so much to do in their

pet fee wasn t included when i booked on booking

did not get dry cleaning and small laundry back on time, nor next day

pet fee $150 , too expensive. and i found a lot human hair in bathtub .

the pool was relaxing

in was not knowledgeable of the process or just did not give me adequate information on parking, wifi, and how

had to call the room service staff to do it