no change machine for the laundry and the front desk had no coins available.

pool was very nice and big and did not use but liked the guest laundry

pool was fantastic (other than being cold) but very disappointed that the hot tub was out of order

clean room, open breakfast buffet

getting into the parking lot and the parking

the laundry room is filthy

i had to wash clothes and their laundry facility for guest was absolutely

the woman at the front desk was wonderful when i needed laundry soap

the pool was nice. my kids had a great time swimming:)

and fixtures are starting to show their age - wired internet isn't helpful for most - there was wifi but it wasn

the shaking from above occurred throughout the day, the heating unit was loud, and the laundry room noise

and some of my dirty laundry was thrown out

laundry available

when i asked for a laundry bag nobody can take it to our room we need to get it

guests left trash in hallway. no on site laundry facility.

free water, laundry on site, bar

i just wish there was a laundry area as i had to prolong my stay

the pool was freezing and advertised as heated

pool area could use attention had no towels

everything! especially the lounge downstairs with the open bar !

breakfast was ok, laundry area ok, front desk area good, dining area ok

smelled like urine the sofa bed was a full but the mattress looked like a twin it was so thin my kids could feel

the breakfast wasn t as good and the kitchen staff was rude to my children

my husband and i like the nice little gym

the only negative was that my kids said the pool was a-little too cold for them.

the room smell wasn't that bad, but the hallways smell like dirty laundry

friendly, accommodating staff clean, well maintained room convenient and affordable laundry facilities good

the laundry upstairs has no ventilation and steamed up so bad you had to fight to breathe once the

i had 5 people in my room and was only given 2 towels at one point because they said laundry lady had an

laundry room had to go over to the fairfield inn and wash clothes they said the laundry room was

hot breakfast as advertised, no coffee pot in the room, no working phone in the room, no working laundry facility

charge for laundry i didn't use

laundry facilities were very inefficient

laundry/ ice units were missing and trash accumulated in hallway

and my buddy noticed that there was some rust on the lamps by the beds and we did find some pet hair fibers on

parking lot was small

close/easy entrance from the back parking lot and front to the lobby

great price and really good quality breakfast buffet

the hotel was nice and clean. enjoyed the breakfast. very friendly staff.

i like to go to the pool and hot tub inside the hotel, but in this one, they don't have

out for drinks and the mother in law had locked her self out of the room chasing for the dog, (pet friendly

parking lot floods

same as above and no indoor pool or hot tub

late check out

pet friendly, you don't have to pay extra for that parking is

location, laundry services and price

facility amenities such as pool or guest laundry were not used

the bistro was closed, the pool and hot tub was closed. lost water in room for a while.

my son had games and the kitchen staff wasn t even there at 7 when it was supposed to be served so i had to

the bar closed.

laundry service was down

was no breakfast offered because of covid-19 and there was no pool which was suppose to be open, but it was not

breakfast in the morning, enjoy lunch at the many restaurants around the area and have a kitchen to prepare

breakfast was good

kitchenette was a good size & had everything we needed for light cooking

there are no cameras or parking lot security

parking

the knowledgeable front desk staff. they also allowed a early check in.

the location it was in. free parking, and easy access to the building

they should be adjusted to shine in the parking

they have an indoor pool and spa, free laundry services for guests, grills and fire pits

having access to free laundry was very helpful

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

our family enjoyed the pool very much & the laundry center because we traveled with 2 young children

that they had the breakfast every morning and that they offer free laundry services, a workout room, pool and

had to rig up a laundry room in the hotel room to dry our swimsuits and beach towels

i was locked inside the laundry room

i wish they serve breakfast for the price.. bigger pool area.

sounded like 10 kids having a free-for-all

also had plenty of parking

the on-site laundry mat is a great assistance as well

wifi was very tempermental. often hard to connect to

kids yelling sooo loud all night outside it was like staying in the hood, and the toilet was

very quiet and it's convenient to everything. the pool and jacuzzi was awesome.

the ac was oppressively loud and we couldn't connect to wifi from our room.

previous guests dirty laundry in draws carpet between beds filthy and mold in shower

wish the rooms had microwaves, they offered more food in the snack area and more laundry machines and a coin

laundry and trash was outside 2 rooms in hall during our stay

lobby bar and pool table areas are always clean and beautiful

looking out @ the water ,pool, gym and walking around outside & the bar

did not get dry cleaning and small laundry back on time, nor next day

the bar and kitchen was closed. short staffed

staff were great from the front desk, room service, and valet

of course room service might be an option but i didn t see anything about that in the room (no menu)

loved the location and the fact that i could bring my pet

i called for our laundry on our second night and the lady answered it told us we are

fantastic breakfast and the room service food was great

poor wifi , quite a lot of noise

we were impressed with the machines in the gym

was one outlet that didn t work reliably and i thought there should be a grab bar in the shower for seniors

no mini bar in room

the seafood bar made great food and built quality classic cocktails

ordered room service and they food was burnt

no microwave in room, fridge was dirty and not working properly, room service was unavailable

room service wasn t time efficient and/or none existent, which was very disappointing because had

parking laundry was easy we were gone like the second half of day and still came back to clean

the internet tv option, how friendly the staff was, the fact y all had laundry stations

hotel bar was disappointing with the food and beverage options

i really enjoyed the cleanliness of the gym

pool was very relaxing

at restaurant/in-room dining; hotel is walking distance to lots of waterfront city space; modern gym facilities

was grimy and water pressure was terrible, telephone in room was disconnected, no menu in room, room service

the staff at the bar were also accommodating and kind

at front desk and everywhere else we encountered (at elevator, delivering room service), were incredibly friendly

the gym was great, and open!!

broken elevator. laundry service

the cost for our pet. it seemed overly high and was not listed on the website.

com and was not told there was a non-refundable pet fee

beautiful hotel in great location. kids loved the indoor pool.

not much- other than it was close to my conference site and the zoo for the kids.

no change for laundry facility on property

had dirty laundry on floor in bathroom

laundry

the kitchen lights were broken, furniture was chipped and the bathroom had visible rust

came in 11th floor hotel room windows during severe rain -called about our dogs barking at this pet friendly

no on-site laundry! the rooms at night felt a little damp.

the breakfast buffet was great. pancakes need to be on the menu. kids and adults love pancakes.

our kids loved both the indoor and outdoor pool with the slide

convenient parking, bed comfortable, food delicious, check in and out fast

there was plenty of things for the kids to do

free laundry coffee tea hot chocolate

love the fact that they had a laundry room and they offer room service

the rooms are nice and clean, there's free laundry machines and a gym

right near mall and restaurants. also liked the free laundry they offer

had an issue getting clean towels and there was no laundry bag

laundry room didn't take cash

nice laundry facilities on site

pool was cold so could not be used, fold out sleeper sofa was not comfortable for kids to sleep on, got some

the breakfast could have been a little better, the egg and cheese omelets were a little burnt.

the wifi dumped you off nightly and you had to resign back in

appreciated the laundry facility, especially when traveling with little ones

everything. also free laundry facilities for guests was a bonus.

need laundry facilities and not variety for breakfast.

wifi

the ac didn't work in common areas like the gym or lobby

clue as to what the problem is or like you are bothering them for asking for fresh sheets out the laundry

staff were extremely nice, we were doing laundry before leaving and ran out of quarters, they provided change

i have booked through bookings where they have not made it very explicit the room rate was for a smoking

my car was vandalized in the parking lot

it smelled & the wifi did not work!!!!

it was close to my college kids. but it s over priced. very much so.

entire staff greeting you at the desk, the gentleman who provided breakfast, room service - all of it was simply

surface of swimming pool needs cleaning

the kids in the pool took it over during the evening

best free breakfast we've had at any hotel

very helpful front desk and laundry washer and drier load at $2 each

no clean linens on my 2nd to last day of my stay. we were told that the laundry didn't get done.

breakfast food was nice

had a nice shower with plenty of pressure. nice bathroom. parking was not a problem.

breakfast was tasty amd always hot

larges piles of dirty laundry and trash left in the hallway outside of our room for over 12 hours

the buffet breakfast was more than we expected

parking lot was not well lit.

we were surprised by the size of the pool and had a nice time relaxing out in the sun before our concert

trash was everywhere in the parking lot

he came with towels and laundry spray to clean our floor

convenient parking to room location, room felt very safe

free parking (but construction is going on around the facility)

clean room , clean linens and pillows evan the pool was really clean

pool area was nice and parking was easy

bed really comfortable..bath clean and fresh... laundry free

t work, one of the laundry dryers doesna

hospitality, free laundry, gym

laundry facilities were awesome

the single elevator and the quality of the laundry facilities were the problems at this hotel!

has laundry on site and mini golf for other entertainment

convenient location, laundry facilities was great! pool/hot tub nice! king size bed comfortable!

it smells fresh lemony and clean laundry smell, which i love

guest leaving their laundry when others what to use it.

we really liked having the use of a full kitchen to cook, and a full fridge to keep things cold as we were in

having laundry facilities on site was a plus

wish the laundry was in every building

comfortable work area, good sized room, kitchen, secure indoor access, great rates for the area, laundry

there should be two laundry facilities, one for each floor, at least

the grab and go did have coffee so plan your breakfast

they didn t have a laundry room

that it didn t have a laundry mat

no turn down service unless staying 7 nights, no laundry room on premises, no extra cot available if needed,

laundry facilities were not available on site

but otherwise the restaurant and bar staff were very thoughtful

excellent staff, amazing hot breakfast and comfort great gym laundry services

they have coin operated laundry on site which, help us since we were there for a week

shortage of wash clothes. we had to wait until clean ones came out of laundry room

nice indoor pool for kids

didn t like the parking there wasn t handicap parking

bed linens felt like the laundry detergent wasn t completely washed out of the sheets

we got to the room our tv wasn't working, the wifi sucked, & they charged me an extra $30 that i didn't know

warm shower, floors were all loose, water coming out of kitchenette area, breakfast was stale cold and not good

a little more organization and help in the kitchen for the free breakfast would be nice.

didn t like the how the gym only had cardio equipment and no weights the pool was closed

wish there were room service or a microwave in the room

also, the fire alarm went off due to something in the kitchen

pool still closed

the swimming pool was out of order

the pool was closed,the breakfast bar was closed, no gym

there is also a laundry facility on the 3rd floor, $2 for the machines(pay by card), if you don't like traveling

there it would’ve been nice to have had cereal options for the kids

like the space size the kids had the room and my husband and i had the sofa bed

the gym is 24 hours, the pool is from 10am-8pm, there is a tennis court, pool table, lounge areas, a

the gym, pool, and billiards table room - very spacious, full kitchen in the suite was a good deal;

they've put us in a room next to the elevator and ice machine/laundry room so

we had to go to the front desk to ask them to get trash remove and for clean laundry

was an empty room (looked like what used to be an old laundry room or vending machine room possibly) next to

leaving dirty laundry in hallway

the laundry room was out of service. the room looked like it was halfway cleaned.

laundry room needs a severe scrub and wipe, as does the

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

they found the laundry room and was able the get clean sheets and towels to try to make pillows

laundry room wasn't available undergoing renovations

someone was walking around the laundry room looking suspicious

that u have to pay for laundry

the pool and the laundry room were dirty, dirty

breakfast was a+. also i love the laundry facility on the property.

no detergent for laundry room

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

no stove no laundry room and had roaches

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

wifi didn t go off and on

the wifi

had kitchen, no supplies. king bed parking near room clean location

large room with two comfortable beds, microwave and fridge, a decent bathroom and laundry on site

laundry room door

laundry machines not operable

- later, tried to do laundry

very clean, friendly staff and good breakfast

good laundry facilities and snack shop

value, clean, home like feel, has pool, laundry mat, 20 mins to the beach and peaceful quiet

laundry facility has some issues with dryer

the breakfast was amazing

the hotel was very accommodating with extra services such as a free shuttle to and from the airport and extra

they also had an on-sight laundry area to wash/dry clothes

laundry room was out of service for our whole stay of 12 days

room was nice. staff was friendly and remembered your name. laundry cost not bad.

such as snacks, guest laundry, indoor pool, fitness center, business computer, and hot breakfast

kids only had a choice of coffee, frozen mini waters or

carts of dirty laundry smelling up the hallway, and sitting not touched for my entire stay

carts of dirty laundry smelling up the hallway, and sitting not touched for my entire stay

i also would prefer a secure wifi network

front desk person had the nastiest attitude ever and i had my kids including my infant in the car with no where

initial room smell, out of date room furniture, internet wifi very weak, breakfast ends too early, parking,

the room was nice . the staff was very nice. the gym and pool were very nice.

really enjoyed the hotel location and accommodations especially the free parking and location to shops and other

accommodating about pets

the parking was a bit questionable; but, at least free. nice change for a downtown hotel.

i love that it was pet friendly and the location was great the staff was very accommodating

microwave in room and also no laundry facilities

the option of a laundry facility for after the beach.

but, a maid pushing a cart full of dirty laundry, knocked on the door and told me that i need to get out

there was no laundry service.

bar with limited stock

the gym

wish there had been a free breakfast included.

wifi on the 8th floor room 809 is very week, one little bar

the restaurant and bar were terrific with great staff

great hotel! the room service was excellent. the staff was helpful snd i loved the room layouts.

and treated our bags before loading them in the car, again when we got home & rewashed all the laundry i had

especially laundry is free, just wish they had at least 3 more washing machines and

free laundry. just bring your own soap. little store in lobb. place smells excellent.

enjoyed complimentary laundry facilities

i liked that they had an decent exercise room, and guest laundry.

laundry facility, needs more washer and dryers and more specific with laundry instructions

the hot tub and laundry room where broke

no extra blankets. they were in the laundry process.

has free wifi and laundry

first two nights of our three night stay was very terrible the room next to ours had a lot of kids or teenagers

laundry- too many washer/dryers down and always filled with nobody in the room

we drove to virginia 3 kids, wifey and i to spend some time on the beach for the weekend

breakfast was outstanding no matter what time you got ther everything was always hot and there was

things were closed due to covid but they still provided a cold to go breakfast which was

there could be more lighting around the kitchen sink.

everything room, food,fitness,laundry

everything was good, checkin time and check out. pool was great! very clean room

complimentary breakfast every morning and it was good options

gym refillable water machine broken 2

breakfast wasn't the best for our money

very good laundry facities and walkable to a convienence store

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

laundry room was extremely hot

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

need quarters to use laundry machine. wish it were updated to using credit or debit card

plus detergent on the laundry service at the hotel

the whirl pool, regular pool and free breakfast are a great plus

i love the stay it was very much needed. and i love the jacuzzi and the pool.

breakfast

could not operate the alarm clock but wifi was very good

laundry prices were a little high

the washers didn't work properly and the laundry room smelled

the laundry facilities were a plus as well

liked the fact that it offered a pool, gym and laundry

excellent staff and convenient guest laundry facility

breakfast, gym

pet friendly

was a event there so it was hardly any parking

nice parking

no pool or room service