wifi, really kind and helpful staff, nice big rooms, iron and ironing board in the room

food was exceptional and so was the service including room service.

art deco interior, very nice rooms, great location with ample parking, lovely sunday roast in the stunningly

it has great parking facilities, a bar, restaurant and conference facilities

is excellent we had a lovely stay and will definitely be returning for the races next year, the bar was

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

building, very thin walls, no laundry facilities, no heating

the television was very old and the wifi was slow

parking was good

comfy bed, good wifi

no air con, no fan, no laundry service and expensive

photos are of the laundry that where in the corridors when i checked in on saturday

dirty laundry in corridors all night and still there in the morning

hot and no fan or air conditioning, no laundry facilities, could not cancel room even when i booked a different

bar anthony s could do with more light and seating replaced

store her milk in their fridge, the travel cot was set up ready with bedding when we arrived, and laundry was

there was a laundry truck parked outside my room at about 5:30am, that disrupted my sleep a great deal

turned in laundry to get washed & was returned a black sweatsuit with bleach spots all over it

breakfast was fantastic, great selection

just off the motorway with free parking, a super speedy check-in and out process and really lovely staff

a room directly across the corridor from the laundry room, staff arrived at 6

spa suite room we stayed it was gorgeous

the wifi signal was great, made up for the lack of mobile signal and stopped my teenage daughter from

the bar was out of bounds for a private function

no skimmed milk at breakfast and free wifi a little disappointing.

aircon was not working. no fridge in room. no guest laundry.

like the multiple bags of dirty laundry scattered throughout the halls, which was there when i arrived at 10pm

the bar area was modern and fresh, with a relaxing atmosphere

hotel is very dog-friendly so be careful if you have pet allergies

friendly staff, easy accessible, good value for money. pet friendly.

the wifi is very fast if you re on business and the hotel is ideally located just off the a1 (but far

no gym on site

bar and restaurant were classy offering a range of drinks

great breakfast beautiful gardens and grounds easy parking friendly helpful staff lovely room

ev charging, nice grounds, ample parking

the room was at the back of the hotel overlooking what looked like a laundry or rubbish crate!!

and the view from the window was three laundry containers so the bedding didn't appear to be being stored in

wifi awful

the new bar area lovely.

no room service at weekends so didn t have time for breakfast

washing laundry hours shower flooding bathroom floor

washing laundry service was not

no iron in the room means you have to use their laundry service

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

the room service food was excellent

breakfast was delicious and plenty of choice

plenty of car parking space

bar and the restaurant were lovely and bright and modern and the staff were extremely

staff were really friendly and helpful, nice outside courtyard, lots of parking

breakfast very good, plenty of choices. the bed was very comfy.

the new little bar was an added bonus. the receptionist was very helpful.

good selection of 'grab and go' items for breakfast etc

staff, room , public spaces, buffet bar is a great idea

breakfast room well stocked.

very impressed with the breakfast style big

if i stay there again i will ask for a 3rd floor room which is not opposite a laundry room

the reception was full dirty laundry bags of the refuges

breakfast was superb and far better than expected

squeeked all night but as kids were asleep didn't want someone to come and fix

edge of the pull down sofa bed it started to bend in half with me in it but it may be only for kids

noise early in the morning even bank holiday monday with the bin wagon and laundry

access to the pool and other facilities was a bonus

and other shops two minute drive away (which is handy given how expensive and unreliable the room service seemed

wifi did not really work at all.

staff were very good got upgrade as tvs was broken fitness centre was excellent had a surprise spa treatment

lift didnt work and wifi speed was very low

large, quiet room. spotlessly clean. nice bar area. decent breakfast selection.

free parking. clean and surprisingly quiet. free wifi. breakfast was pretty good.

location spacious, great staff, good parking, good shower and wifi

quiet room, large bed, good wifi and good parking

as they turned around to cater for the next wedding, had to squeeze past housekeeping trolleys, laundry, rubbish

great choice of breakfast lovely cosy and comfy

good location. easy access to town. parking.

breakfast was slow coming however it appeared to be only one staff serving but worth the wait.

it was an excellent breakfast! the staff were attentive and friendly.

no fridge, no aircon,no laundry

the only negative was the bar closed early.

window, double doors in corridors made so much noise when people came through them, choice of room service would

...umm no room service but even that wasnt a biggie

the pool table, the bar

internet connectivity within building although wifi icon strong staff dismissive

spa staff at reception were indifferent and unwelcoming.

loved the gym and cosy atmosphere in my room

left a room service breakfast card out that wasnt collected so nearly missed breakfast

wifi was average

nice hotel, well appointed and clean. free onsite parking. meals were excellent

wifi could be improved, did not have much of a signal from my room

the drinks prices at the bar were very reasonble

was great for thonock park golf

private parking

absence of laundry no fridge no enough blankets

another thing made me upset was hotel have a breakfast room service

the room was spacious and comfy with great facilities in the bedroom and bathroom

room service available all night bed really comfy

very clean and great car parking

lots of parking space although busy times may well be different

the staff on reception and in the bar were exceptional friendly, welcoming and very helpful

unless you drive it isn t the easiest to get around room- view from the room was dirty laundry, the bed side

clean laundry (bedding/towels) outside in cages open to the elements and wildlife on a rainy night

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

stayed before in the same room however this one was abit smaller next to a laundry room and there were things

what a warm welcome we received and every member of staff, from reception to dining, bar and housekeeping,

bed was very comfortable and laundry clean. breakfast.

314 significantly noisy through the day and night, sounds as though a boiler room / laundry / kitchen is underneath

lovely 18m pool and nice gym open early to enjoy before breakfast

excellent wifi

gym swimming nice and clean and i loved the room we stayed in