wifi weak/non-existant.

staff in the restaurant and bar are super-efficient and friendly

loved the location, (hotel on the beach) easy on site parking, great breakfast and great sandy beaches

parking was easy and secure

loved everything about this place from the receptionists, the breakfast staff etc , etc

to find, easy to park, quick check in/out, bar area good, room clean and tidy, wifi good and easy to connect,

love the spa facilities which were in with room price! nice bright room and comfortable bed

the room was fine and the wifi worked well

it has a nice gym, swimming pool, and bar.

room was spacious. parking was easy. breakfast was served early.

andrew was amazing and the late check out really helped us to plan our day

the wifi was very slow in the room, i was hoping to watch a bit of netflix but in the end i didn't

wifi was a little slow and unstable. water pressure for shower could be stronger

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

wifi was strong and fast

also, the laundry was clean and fresh

staff were great and my room was spotless. excellent breakfast. parking also excellent

pet friendly

location & parking sea view

especially steve in the bar and laura who was in reception and helped my daughter change room as hers was not

i can t comment on the free wifi as i used my data on the mobile whilst i stayed in the hotel

bonus is there s an ev charge point

leather seats in bar area ripped and worn

location. as a family i like the bunk beds for the kids. restaurant and bar is very good.

not much parking

the pool was an additional bonus and the kids loved it

exceeded expectations food amazing wonderful staff beautiful room fantastic spa

a nice little gym and pool we had access to was an added bonus that we took advantage of

the spa facilities are excellent, bar lovely and cosy with a good selection, the staff were very friendly

hotel accommodated our pet dog, the swimming pool, jacuzzi, and the sauna were a great bonus

excellent breakfast and the wifi worked really well

lovely clean and well equipped rooms, off road parking and great location

the wifi did not work and the phone service was bad

free parking at the property so that was a bonus

golf room was very comfortable with a lovely shower room

to reach it you had endless corridors and flights of stairs leading eventually past the laundry rooms to what

room was open with big pile of dirty laundry outside door had a ring reception to get it taken away -difficult

the room was right by the laundry room and felt like we where down in the cellar

small room adjacent to laundry. lots of steps and long corridors.

wifi hit and miss in some areas

good breakfast good parking

continental breakfast was lovely

the kids loved the fact you can sit down in the shower cubicle

spacious, very nicely decorated, convenient parking immediately outside.

breakfast was amazing . the views are spectacular, and the room is beautifully put together.

loved the fact that they provided an excellent laundry at no cost

there are laundry facilities available

i liked the fact that they had a guest laundry where you could wash your clothes at no charge

good food, free customer laundry

desk staff were very nice and helpful when we needed to use the laundry facilities- bonus the machines were free

booked late check out to have a sleep as we had a late night and we were woken up by the cleaners trying

nice bar and huge lounge area

to the theatre which only a short distance , we were a little peckish when returned and called room service, to

great location, breakfast was nice.

fantastic hotel, spotlessly clean, super friendly staff, fast wifi. thoroughly recommended

room looked onto laundry trollies

beautiful views over looking the golf course

grill bar full and only restaurant open was closed for private party.small swimming pool

stayed in a superior king room, which had a sitting room, terrace and a jacuzzi spa bath

the bar prices were a bit high

offered different restaurant however we travelled most of the day, just had room service

charged 100 which took a month to get back and our room service was 60 give or take but we had to pay that

earlier check in options even if pay a little more free parking more room service options

the courtyard has a hut with a fireplace and a blanket and that made me so happy

the hotel has a very comfortable lounge and bar near reception, with a cosy fireplace and multiple seating

all round the shower screen doors hardly opened and bathroom fan made a bad noise - also next to laundry cupboard

woken up early by their laundry deliveries and loading

was beside the laundry room with staff in and out of there from 7am banging and chatting which woke us up

we were rudely awoken both the saturday and sunday mornings to noise from bin wagons at 530am, laundry or delivery

dirt laundry piled up on floor next lifts on arrival and leaving

like piles of dirty laundry and pillows in corridor when arriving

no self laundry facility.

delivery & pick-up of hotel laundry in the hotel car park at 6

there were trolleys of laundry outside the lift shaft and in the corridor pretty much most days

friendly place lovely clean room a d great full english breakfast and nice sports bar 5* from

of the two disabled parking spaces was apparently the storage for laundry bags which made it unusable

sound proofing between rooms is fine for any normal stay young kids and loud tvs at 10pm/late next door

wifi was not free a little extra milk for extra cuppa tea in morning would have been in room,

breakfast very good location was close to wedding at exhibition park

projectev 7kw chargers and one projectev rapid charger (although could not get this to work) for ev charging

room with lovely fresh laundry

the laundry service was good

no laundry bag in the room, and only one shortbread on the tea tray

no water on bedroom, no laundry service, empty mini bar, rooms a little tired

location, pet friendly and even had food bowls and doggy treats in the room for when we arrived

don t know if we were near to a laundry room or a catering extractor fan but our room sounded like we had a

unfortunately the music from the pub next door was a disappointment. no laundry facilities.

we re not told about putting clean room tag on door, so we had no laundry/tea/coffee replenishment

this hotel has decent parking - a must have for me in

was very loud until 11pm on a monday night - not ideal if you are seeking an early night or have kids (i wouldn

'overnight' noise from the 'laundry room' could have been suspended for a few hours in order that i could get

it, at that point i noticed an extractor fan above the space, not sure if this was where the laundry was done

nice room comfy bed nice staff good bar food

super friendly staff who offered late check out and collected my coat when i left it in the hallway

mattress and pillows were very firm for my liking and bar selection is limited

a bit noisy during the very early hours as can hear staff wheeling laundry trollies along the

every time they went to toilet and also being woke up as i was placed near the lift and staff/laundry room, when

as it is such a public bar i do feel if you are sat in hotel lobby having a drink or just with kids a toilet

location, ev charging facilities free of charge

the breakfast was a good plus and we loved the room service

having towels changed everyday is a nice incentive to reduce the environmental impact of hotel laundry

the ev charging onsite was extremely convenient

room service meal timings

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate

lovely room, ev charger and a fine breakfast

the hotel was immaculate and the staff were very pleasant. the breakfast was brilliant

indoor swimming pool is a bonus

pool was closed on early during weekends

only downside drinks from bar very expensive, but for the hotel prices where in line with what we paid for room

views were lovely at breakfast, in the bar and some of our family rooms

staff were helpful and friendly and having a laundry room helped with 3 young children

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

laundry room has no venting

laundry , storage everything available, breakfast at cheaper price, if not included

free laundry

used the laundry service (we had to clean some clothes, and there were no self service laundries nearby),

every time i went to use it it was being used by staff to transport laundry or cleaning equipment - there were

very very helpful staff. room service food exceptional.

check in at 2 pm and 10 pound per hour for late check out

the hotel is pet friendly and the dogs had their own welcome pack in the room

wifi connection was weak in my room.

beds really comfy and nice size room. gym was small but did the job!

room service breakfast was stone cold.

quiet and good wifi

closing at 10pm and extremely limited room service (choice of 3 sandwiches only

ac was leaking (was not the rain as was inside the room) and sounded like someone as was doing laundry first

had a number of dark hairs on our duvet cover, i imagine they came through the laundry but still a little creepy

would have liked a laundry service

when having breakfast, staff was passing through the dining with dirty laundry on hands that wasn't appropriate

probably is from the laundry but it s not pleasant

the gym was very small

personal delivery of breakfast by one of the lovely team

could do with a refurb and gym was too small

staff, comfortable room, excellent food took advantage of room service as restaurant timing clashed with our

the view was phenomenal, the room service was spot on!

however, i think this was simply an allergic reaction to the laundry detergent your hotel uses, which has

breakfast was lovely

and affable, special mention to daniel and victoria at reception as well as to the lovely bar staff

brilliant breakfast - good selection of buffet hot elements and more than food

the only thing i would add to the breakfast menu is some fresh vegetables.

found several items missing, such as the safe, iron and laundry requests

we also noticed when we were leaving that the laundry room was washing sheets bearing in mind the hotel had no

also, the door to the laundry room on floor four where i was staying was frequently open, again showing large

member of staff was helpful and cheerful though, even non public facing members met in lift with laundry for

checking in staff indifferent, waiting for a lift(they are small), staff went in with an empty laundry trolley

staff, clean rooms and laundry, great location just outside train station and in walking distance to city centre

they had same day laundry service

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of

breakfast - fresh waffles machines made the kids delighted

breakfast was amazing and the kids enjoyed it

very hot in the room. extras like room snacks, drinks and laundry services are very expensive.

lots of facilities (although we didn't use the gym, etc)

great location. early check in. breakfast ok.

i didn't have breakfast

beds were comfy, living room/kitchen was big and spacious.

staff and laundry

enjoyed using the gym on the 1st floor, it had a nice range

it was all fine, didn t have breakfast or use the bar or gym.

great room, bathroom, wifi, breakfast and dinner

pizza was only available on room service and wouldn t serve in the bar

staff and laundry

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn t be

would be good to have one pc with wifi available for guests. just in the lobby.

food for room service was a little over priced.

tables with a fresh bluey rather than swiping around a germ infested dirty cloth from the kitchen 10/10

laundry dotted around the hotel as we were going to our room didn t make a first good impression

t sleep at all due to our room being right next to a large amount of the water pipes used for the laundry

we arrived we needed to request dishwashing liquid and washing powder for the laundry washing machine - there

good wifi, as i needed to work while in the room

loved the kitchenette and the bed was comfy

nowhere to wash clothes. no public laundry.

there's nothing to fault at all apart from the kids said the pull out sofa bed was not comfortable and you

the staff were amazing and so good with the kids and very patient. the rooms were very clean.

i was drenched by the rain and requested if there was any room ready for early check in

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an

new towels were immediately brought up to my room but it made me suspicious of how detailed thier laundry is

had a room right next to the laundry room or some kind of maintenance room it was noisy all night, feel like

laundry shot was quite near our room which made a bit of noise

room wasn t ready beds were not made dirty laundry on the floor and a large bag of rubbish in the

would have loved laundry facilities but that s me just grasping at straws. it s excellent

and spacious room, lovely shower, plenty of parking, fast wifi and very convenient for the bus into the centre

super modern clean and comfortable hotel.nice pub/restaurant.great staff easy ample parking

was easy to find, well positioned for easy access to the a1 and the town with plenty of parking

we booked room only - it was good & quiet. plenty of parking.

restaurant and bar are within walking distance as they are part of the hotel and makes life easier

room access through laundry and far from main entrance

was quite a lot of noise from some sort of kitchen/laundry area in the late evening and in the morning

walk down to rooms from reception past the laundry and kitchen isn't very nice and quite a few smells of cooking

was in a good location, the staff were fantastic, as i was staying for two weeks they had a laundry service ,

shower was poor the noise of the central heating was unacceptable, it was like living in a laundry at

bar and restaurant facilities at the hotel plus pet friendly,

room service available-we paid for dinner and it was lovely

the kids burger was pink and no desert that they asked for but got an alternative

wifi was excellent, the bed comfortable, staff kind, room clean

we arrived late after a long day at a gymnastics competition and restaurant were great at accommodating us

parking places are available and included in the price

very laid back atmosphere, free parking, what more could you expect

free wifi

breakfast cleanliness to a high standard staff make the hotel feel like home perfect secure parking good value

parking available comfortable bed good breakfast friendly staff excellent price