property, only one way in and slight delay on morning (10 minutes) when we were leaving due to laundry pick up

great wifi

clean, friendly, adapted to my change in plans, excellent breakfast.

the staff were very nice and helpful, excellent breakfast, and free parking and wi-fi

parking is available on the hotel ground, it is insecure

we ordered room service which was quick and delicious- really great pizza and goats cheese salad with quality

another customer entertaining his female friend from the other end of the hallway when there was kids along the

nothing i didn't like. just a pity it does not have a pool.

such a shame they don't have a swimming pool or spa facilities.

ordered room service food and drinks

well located for our needs, parking and good restaurant

wifi not good

missing a trick i think would benefit from beauty room, pool etc.

the daily room service could be better - it was good though just a tad bit better

we had dinner in the red lion next door which was lovely and had a nice bar area

no laundry facilities, no bathroom fan in room 411

daughter could hear everything in room 318 with guests coming back very late and talking loudly/kids crying)

wifi was a bit weak and patchy in my room

convenient location for our visit to sheffield, and enjoyed the late check out of 12.00pm

we also loved the spa the staff were so helpful and kind and everything was easy to find

was allot of laundry on the landing and it looked like they need a specific room for it

there was laundry on the stair case when we arrived but not the end of the world!

bar team were great and attentive would

parking could be a bit hit & miss

the colour palette early check in was made available as the room was ready service at breakfast

i had no intention of using room service

the gym was small but functional.

in shower , security mechanism on the door great addition for alone people large tv and comfy bed breakfast

clean, modern, good gym

location near town centre, gym, friendly staff, good breakfast, air con in rooms

the staff were helpful in fixing the tv remote for the kids

wifi was a bit hit and miss as is often the case bt were at the centre of the issues felt sorry for

order: comfort of rooms comfort of facilities - restaurant and bar customer service - staff were friendly and

easy free parking

great that we had a separate sitting room so we could watch tv/read after kids went to

dirty dishes and laundry left in the hall for at least 15 hours during my stay

my son was also super impressed with the room service

for pet stay 15 per night

pet friendly. staff were efficient and friendly. the bed was very comfortable.

only think was the room service you have to pay 3 for the tray it comes on but over then that we loved out night

the breakfast for a budget hotel is fantastic

there were some board games available in the cafe, the kids enjoyed that in the evenings and during the day

cafe bar lounge was fabulous and food and drinks available 24/7 loved the choice of continental breakfast would

room was very bland and unwelcoming, and i believe a pet had been sleeping on the bed as i woke up feeling very

pet friendly and clean

the wifi tv not a good idea , signal kept dropping out making it almost impossible to watch

the empty bottle case from previous day removed from the lounge before breakfast.

didn t have an evening meal at the plough ( pre-christmas visit to family) the standard of the breakfast was

easy car parking

unreliable wifi

beds are big and comfortable and breakfast was

breakfast was lovely, a warm plate and even some fruit and yoghurt

suburb room - delish breakfast- friendly and helpful staff

late check out.. 11am really large and comfort bed

pet

value for money, good quality food , bar staff friendly, rooms spacious and spotless

we ordered room service and the food was cooked and presented to a fantastic standard

the added bonus of an early check in and late check out (2pm) on the executive rooms is a total game changer

the room service menu was too expensive

bed was exceptionally comfortable. excellent wifi facilities

shaving kit / laundry bag when we aked we were told that there was a charge for one (the shaving kit) and the

nothing - didn t dine there or use the spa though

the pool and gym were v clean and accessible as were the rooms

quiet and spacious room. access to pool and steam room. central location. laid back hotel.

there was a pool and a play room full of toys and games for kids

others ,food at the restaurant was not upto mark, service was slow, there was a mess up with our laundry

said a/c worked well certainly nights and didnt a few others , was a bit of a mess up with our laundry where

in the early morning by noise from outside due to a laundry delivery within the hotel premises below my

loved my stay. room was spotless, bed comfy, room service breakfast was great.

excellent location in the city centre... room fabulous and comfy bed, late check out

finally, the housekeeping team would leave dirty laundry, glasses and crockery piled in the corridor from the

didn't think it looked very nice having dirty laundry bags outside the rooms at this time being as check in

location and facilities. gym staff brilliant

great location, spacious and comfortable room, spa facilities.

on arrival i tried to access the free wifi but was unable to do so and was advised by reception that there was

room - the view was a blank concrete wall and hotel laundry

in so had to call reception 3 times (unanswered) to discover how to get the code to get into the gym

free wifi

from the hotel is great, except for the wifi connnection, which was very poor

room service is great hotel is set in fab

a lady staff taking laundry into a lift , rude and glared at us .

view (had a brick wall view) no laundry services no electric iron and ironing board in the

helpful staff, clean room, bar was open late when we got back from our event and full of people also coming back

speedy early check in; pete was very helpful; quiet room; location

wifi worked well

no laundry facilities because christmas and no change of towels

no laundry facilities or service at all

housed me next to the laundry store

be better if there's a laundry in the hotel

wifi was just not fast enough for me to work

like laundry bag and slip, or hairdryer, were not on the room

great gym and pool and awesome open spaces

hotel and been told it would be noisy however we didn t hear any building noises it was mainly kids running

great all round hotel, room, breakfast, gym and pool were all great. would highly recommend

breakfast, reception, gym all staff seemed happy at their work and went out of their way to make me feel

sounded like trollies from laundry or kitchen being pushed around a lot

laundry service very easy to use

no on-site laundry mat.

the food was excellent, my steak was cooked perfectly and really tasty and the breakfast offer was extensive

couldn't see any wifi instructions in my room, nor was i offered any at the front desk when i arrived

gorgeous rooms, very comfortable beds, friendly staff, great breakfast.

i had a problem with the wifi and the front desk talked me through it and i quickly realized that it was my

log burners at home - it felt a bit depressing on a grey wet night in a sitting room with a fireplace but no

clean and professional, the bar area and seating area were near perfect

the doorstep; comfortable and clean with lovely breakfast options; warm, helpful staff; ample parking onsite

great breakfast, delicious meals and a good choice of beverages

gym too small

tasty food in the restaurant breakfast buffet was good staff really helpful and friendly free parking close to

staff great lovely food free parking

room service requires you to give five pounds extra for sending it to room which i think isn t

room space, bed very comfy, breakfast very good, room service great

wifi connection was very poor making it difficult to work

picked this hotel because of the ev charger because we don't have a 3 pin charger and the other charger was

hotel is slightly out of the way and the restaurant and bar food menus were dear maybe a middle priced bar menus

the free wifi did not work

clean laundry (bedding/towels) outside in cages open to the elements and wildlife on a rainy night

unless you drive it isn t the easiest to get around room- view from the room was dirty laundry, the bed side

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

stayed before in the same room however this one was abit smaller next to a laundry room and there were things

about the swimming pool making our own breakfast

the parking at the hotel was plentiful with beautiful views

wifi was tempramental - went off a lot. especially in the bar.

is a very minor niggle, but the disabled parking is in an awkward corner, and several of the ordinary parking

breakfast was very good

lovely property and stunning views, nice pub/restaurant, ev charger, very comfy bed.

absence of laundry no fridge no enough blankets

use of the spa an added

beds very comfy.. bar staff friendly and helpful. nice cosy bar. comfortable and welcoming

would be great if the bar area was open. pub next door makes up for that though.

great spa area,helpful and kind staff, good food, easy to find, quite room!

poor to non-existent mobile phone coverage, hotel wifi open so insecure

wifi was a little weak for us as we were working and taking conference calls from the room, and we

it was clean and rooms were spacious. nice grounds and parking.

quiet location. plenty of parking

wifi not strong enough