no wifi in the room

i had to pay 10 euros extra for the parking , nobody said anything before and also if there was wifi he didn t

very good price and free parking

the bar downstairs was incredibly cheap and accommodating

we went with kids to warner brothers park and look for thematic hotel and this one been really good

additionally, the listing mentioned that the hotel provided parking

easy to find and to park car on private parking next to the hotel

la red wifi fatal

location, private parking, cost

the secure on-site hotel parking was the reason we chose to stay here originally

posh place at budget money , nice area, good food and a bar. underground parking.

the owner let us in to her privet parking and helped us with our check in

pet friendly with outside courtyard where you can eat breakfast with your dog

the bar restaurant closed at 6pm, so no facilities whatsoever after then

staff was exceptional but the two breakfast waiters seemed short and annoyed with my two kids)

was a nice single house outside in nature parking next to the door for easy access to luggage bathroom was fine

overall surrounding around bungalows was awensome plenty of parking, good

nice green area with great swimming pool. good activities for the kids.

the breakfast is in the hotel not the restaurant so although you can take your pet into the restaurant the

clean, swimming pool

breakfast, room, bed

and hotel were clean and pet friendly

the swimming pool was not opened

no bag for laundry, only given on request

wifi died a slow and horrible death on the floor i was on, reception gave me a new hotspot name but

bar closed early both nights we were there and clearly the one member of staff on the bar was

wifi was a bit hit and miss

calm environment,nice bar ,attentive staff,very clean

breakfast is ok

lovely themed rooms very nice continental breakfast.

would have loved a hot breakfast

good wifi signal and television

great location, great welcome from the reception and also a great buffet breakfast

con not effective, barely cooled the room smelly corridors bar closed and no staff to explain why wedding party

i had to go downstairs to get them because there is no room service

was very disappointing because we wanted to order dinner but they told us that they don't have room service for

fine if you want to eat in the hotel, bar and restaurant looked good, but if you want to eat out the town is

- there was a team of very young kids (8-12 years old

no bar or restaurant facilities

breakfast help yourself , good coffee and toaster

wifi did not operate upstairs we had to move to a ground floor room

away from the busy areas of madrid, clean, a lot of parking on site.

i guess we would have like a snack bar or restaurant

free underground parking available to

wifi is weak

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

breakfast was excellent and this hotel is great value for the money.

had no chance to enjoy the breakfast, because lack of time

at first night of stay laundry staff was so loud we could not sleep

nice room, good bed and nice complete bathroom. wifi sometimes a bit slow

11:45 pm people and kids started laughing loudly in middle of high way which woke us up and called the reception

good breakfast, quick checkin, free parking, close to warner park (17 min by car)

excellent all round plus free parking

parking was tight.

large bed and pet friendly. great hot shower.

and bar was closed on sunday evening and food selection in restaurant was fairly limited for the non

the tapas bar was open again, service very slow and a lot of menu was out of stock

finding the place even with satnav. parking very tight

felt the daily pet charge was a bit much...30 !

the wifi didn t work in the beginning, but a technician came and fixed it in the evening.

were no room service facilities, no information about wifi or hotel or local facilities in the room

would not recommend this hotel as they charge 30euros for are pet and she was constantly disturbed by people

there was no room service

laundry service is extremely expensive.

the tv isn't connected to the wifi and the hotel need a bit

safe parking

nice hotel, in good location. breakfast excellent

wifi not working

wifi very poor, no water at reception or in the room

pool opening and closing times

not very versatile choices and our kids left still

good breakfast

free parking in front of room

they want the kids to responsible for the broken room they gave to us

to find, good location, good secure gated parking, everything was as i hoped it would be great

it is very nice to have easy private parking in an area without too much traffic

free secure parking, nice rooms, comfortable bed and good fast wifi

the hotel is conveniently located near the main motorway and is easy to access, with free on-site parking

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

we had no wifi as it didn't work in our room

location good, parking good, convenient for short stays

the bar and restaurant did not open till 19

bed comfprtable, selection at breakfast superb, shower and facilities excellent

but was very pleasantly surprised - no noise from the traffic (probably cause our room faces the parking lot

have here before.good location very good breakfast, easy parking.

we drove to las suertes (12 mins) and found plenty of free parking in the

price location breakfast exceptional

great buffet breakfast and helpful staff

private parking

pet friendly. nice food 24 hours

breakfast was amazing. staff was so kind and helpful. i'd definetely come back and stay here.

location, breakfast & bar, parking

nice, good breakfast buffet, laundry and vending machines represent a plus services

transportation; nice, little cafe on premises with very good service and good food; availabily of laundry room

self-service laundry is a such pleasant surprise

bedsheets were very clean with fresh unfragranced laundry

you can wash your laundry downstairs on a coin operated machine

wifi not working

although we got the wifi code it didnt connect at all

clean, cheep, great food, free wifi & petrol station next door

free wifi too

wifi is very poor

great budget hotel with wifi and underground parking included.

gym, swimming pool, staff kindness.

loved the spa too

there were limited food options for room service.

loved the pool, and also the quick service of food and drink

breakfast, clean quiet rooms and good gym

don t have a laundry service

very clean, comfortable beds, big bath rooms, very nice breakfast, free parking places

so beware that you will need to open the windows to get air had horrible experience with their ev charger, as

there is always coffee ready for you, and also you have a private parking lot (if you have a car)

to find metro station few hundred meters away 20 min ride to madrid centre parking garrage free cleanlinness

only point which was in my opinion not as i would like is the breakfast

breakfast, beds

good to be able to exercise our pet outside

very modern and comfortable bar area with live music

breakfast was fine for the price we paid

clean room, good parking, good wifi

wifi was not working

free parking and safe area

car parking was good

free parking, location is good if driving just under 20 min to the city centre and 15 min from the

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

-room service top notch

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

a lot of safe parking within the property. the breakfast was amazing

do i start no help from reception no food no drinks bar no room service no breakfast in room even though these

parking was an issue as it was santa semana full of people in the mall

there was no bar open due to covid

free parking. 15 into centre of madrid in uber.

wifi was very unreliable and there was a bad smell that filled the room every time i used the taps

the parking was excellent

breakfast was good

the breakfast was exceptional

tv reception and wifi were irregular

breakfast was fantastic, bedroom clean,fresh,smelt gorgeous we had a great sleep and very relaxing

good size room, excellent aircon and wifi reception

beautiful hotel. staff super friendly. very pet friendly. great food. fabulous breakfast.

excellent choice for breakfast. supper served next to the bar but very good choice available.

attentive reception and bar captain (giovanny)

only access to a room service menu is via qr code, not ideal

the room was very spacious, with a view over to the palace

room was comfy for two kids aged 15 and 11 yo

my kids couldn't watch tv, because it was on spanish programm

breakfast is not that good

breakfast was great, room was comfortable.

i believe all the families with kids tell you thank

nice all-rounder hotel. good, clean and comfortable facilities. nice breakfast buffet.

good bar and restaurant with outside terrace

location, room ,staff and great breakfast.

its a 4 star hotel but there is no gym or sweeeming pool

wifi was working fine and breakfast was varied and tasty, starting from 7am

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

gym could be more comprehensive to train more muscles groups

wifi on the first night

there's gym and turkish bath included

very attentive, very clean hotel, free underground parking, next door to train station and metro

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, etc

wish the hotel had a laundry room

the wifi is horrific, and the window is completely closed. no fresh air can enter into the room.

restaurant is inside the hotel, but it is not part of the hotel, so i had to pay extra for room service

the wifi signal was a bit weak.

the breakfast was good value for the money. the wifi was always available and fast.

the room service was good and staff very friendly

a really classy, comfortable hotel. very good breakfast and kind staff.

we did not take advantage of the breakfast

breakfast did not have eggs

mini bar and expresso machine, great water pressure in the shower

wifi worked in the hotel room on the first night

wifi worked well

3 negatives for me: - wifi is just missing - the airconditioner has a problem with the heat, i do not like the

and you are on calle mayor), bus stops right in front air conditioner friendly staff, good wifi

didn't have a gym or pool (for those that wanted

shout out to the bar man who was amazing and hilarious

wifi was great.

-stable wifi

spa bath was amazing

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

e: laundry on a clothesline)

the bar's chicken poke bowl was so nice, but the grilled chicken by the room service was awful, too hard

breakfast is expensive for what it offers

breakfast was good. the front of desk staff were very helpful and friendly.

excellent free wifi speed

thought there was supposed to be a laundry room so i can do my own laundry, but there wasn't

laundry next door and restaurants all around was a plus

the gym was not quite what i expected, it would have been nice to have more equipment.

euro per person which in my opinion is way too expensive, so we had a nice breakfast in a nearby bar for 9 euros

did not have a pool

self serve laundry and super market in few metres of hotel

also my laundry bag looked like a mouse had chewed it

good variety breakfast

is a mini bar in the room

lovely bathroom and good room facilities, ie stocked up mini bar and toiletries

good & polite staff, big, clean, nicely furnished rooms, proper air conditioning & wifi

wifi is awesome, location is perfect, very close atocha station and near many convenience stores

it s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

having books instead of a bar is already building a calm environment and relaxing is much easier

also has terrific coffee shop/ bar downstairs

the laundry is pricey.

downfall to the hotel would be no iron and iron board, they provide a laundry service with a charge but i love

the bar is nice and drinks are not too pricey

restaurant or room service when we arrived

terrace bar was delightful and staff were extremely helpful

the laundry service was quick and left the clothes smelling lovely

laundry service performed poorly

didn t have laundry shop nearby

i asked to borrow an iron and they also don t allow that, they do however have laundry service in which

very clean, great staff, comfortable bed, great breakfast.