quality hotel, very clean, accepts pets, nice restaurant, friendly staff

nice gym and good breakfast

new hotel with modern style. gym + sauna available, but was not used. free parking space

there was no room service

were no room service facilities, no information about wifi or hotel or local facilities in the room

pets were welcome and staff spoke good english and were extremely pleasant and helpful

wifi worked well

finding the place even with satnav. parking very tight

the tapas bar was open again, service very slow and a lot of menu was out of stock

parking was tight.

staff was exceptional but the two breakfast waiters seemed short and annoyed with my two kids)

the peaceful area of the complex, the employees, the rental bikes, and the safety of having the kids play

the peaceful area of the complex, the employees, the rental bikes, and the safety of having the kids play

parking next to bungalow

the pool was stunning

although we got the wifi code it didnt connect at all

free wifi too

clean, cheep, great food, free wifi & petrol station next door

wifi not working

restaurant, no bar open

they want the kids to responsible for the broken room they gave to us

very weak wifi in the room. in common areas ok.

terrible wifi - nearly useless

free secure parking, nice rooms, comfortable bed and good fast wifi

came by public transport and the entrance for pedestrians is not clear, only the parking gate was clearly visible

it s clean, ample parking and the staff are friendly

one issue was that the wifi internet was not working.

the breakfast and wifi network

the room was a bit smaller than what the pictures depicted. the bar stops selling beer at 11pm.

no wifi in the room

i had to pay 10 euros extra for the parking , nobody said anything before and also if there was wifi he didn t

needed laundry for my suit - got urgent help

laundry price was too high :)

laundry service seemed to be priced to discourage its use

a very good hotel, good services, good bed, very good breakfast.

breakfast was very good and with various options. room was amazing, very clean and confortable.

laundry service was not available

as a pet-friendly hotel, we were able to travel with our furry friend, which was a big plus

lovely park just outside for the kids to

lack of food service and payment to use wifi

more choice in cafe bar would be good.

food / service / choice and quality in bar restaurant in evening...not recommended

i can also see why they only show one picture of the gym, it's very sad

of staff working in the evening, no room service, bar only open from 2000 - 2300, if at all

is right next to the train station which makes traveling super easy this hotel has also a small gym that was

location good near station and shop bar plaza and restaurant

location, room service, breakfast

free wifi was quite adequate for my needs

wifi was correct

would love a swimming pool there !

i went for work travel , i needed good wifi which was not the case

wifi strong bed was oke

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

a bar fridge would be a plus.

no bar where you could relax with a drink, so had to go elsewhere

no bar or restaurant but facilities nearby

good service, modern hotel, free shuttle every 30 mins.

easy of accessing shuttle bus, proximity to airport, cleanliness, price.

staff, very clean room with plenty amenities and free shuttle service to the airport starting at

breakfast buffet was good but a bit pricey (average compared to other hotels, but just pricey

easy airport shuttle, friendly staff, room have everything you need. perfect for airport hotel.

rooms were very clean, and well equipped, access to gym was great, free transport to the airport was an added

of tempting treats for kids in family room but pricey snacks with not even free water

:) special greetings for the lady in the restaurant as she was very helpful and friendly with our kids

clean, nice, attractive staff, free gym ud83dudcaa

close to airport. great shuttle service. excellent breakfast in restaurant.

clean, staff good and a decent bar at good pricing.

staff, lovely clean rooms with everything you need, free fast wifi, great dinner and

pet-friendly, affordable parking with an ev charger included, tasty breakfast, and a 24/7 available

wifi was not good and i kept get notifications that my phone was being compromised after joining

friendly staff, special thank you to victor for his help, great meal and bar at night and at breakfast time,

wifi is not bad

wifi, breakfast (little pricey).

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

big rooms with good wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

euro for a load of laundry vs 8 euro in the local laundry spots, prices are ridiculous

laundry service was very expedient

the kids liked the pool

i ordered food through room service and it was delicious

friendly staff, friendly atmosphere, everything is neat and tidy, a wonderful bar with its own cuisine

free parking and safe area

room was clean and spacious. secure location with plenty of parking. i d stay here again.

wifi not good, breakfast not great but price reasonable and where i wanted to be

we came from portugal with a car, so having a parking space was a plus

room was comfortable, bathroom was nice and clean and wifi good.

pool was closed the week before we arrived

food was excellent and access to shuttle to and from the airport

room service delicious and quick

convenience of location to airport. swimming pool, decent meal.

room is pretty big and comfortable, there is a pool and a gym which is really nice, and there is free shuttle

air conditioning did not work properly and no concierge staff to assist with shuttle service or laundry

buffet breakfast was divine

excellent hotel for the kids, staff were great and room was spacious and clean.

friendly service, clean large rooms, great in house services (pool, gym, media, ict, bars)

pool and wellness area amazing

water ended up out of the shower and got onto the floor in the bathroom, creating a lot of extra laundry due to

the laundry service was convenient, but quite expensive. that would be my only negative.

front desk staff not helpful on explaining how to access the wifi

hotel has a shuttle service that is very helpful

the top bunk bed for the kids needs a safety rail.

needs to be larger and more toppings if you pay 28 euros plus 6 euros tray fee for room service

pool water a little on the cold side.

have a fee for room service of 7 euros which seems a little excessive but i guess it's not bad if you order a

the gym and pool looked great but we didn t have time to use them

ice machine was not working on my floor took a while for room service to answer my call

pool opening and closing times

good staff...very clean... restaurant and bar excellent

poor wifi!

not very versatile choices and our kids left still

excellent bar tapas and beer the bar tender was first class

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

and helpful staff chalet type accommodation, decent sized room with a comfortable double bed free parking right

place seems to be popular with families (i would take my kids there for couple of nights)

positively motel-style with car parking next to the room entrance

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

the hotel also has a laundry service during the weekend, and during the week, you can wash your clothes in the

laundry

the view was of a bunch of beat up old building the laundry hanging

it would be nice to have on site washer and dryer to use for guests to clean laundry

when we wanted a snack there was the honor bar which had nuts water and a few libations

the swimming pool maybe?

pool was refreshing

arrived very late and left early but: staff very accommodating good wifi decent breakfast

booked to stay here as we had our dog with us and they are a pet friendly hotel

comfortable beds, overlooking the pool

not much space to layout and store clothes during stay. no self-laundry facilities.

nice clean rooms and next to a park with free self laundry service.

laundry was too expensive, 7 for a t shirt

quick room service

gym is simple (yoga mats, weight machine, elliptical, treadmill and

very cheap price and very clean, a/c and free wifi

the bar staff and restaurant staff where very helpful and pleasent

there is a bar too

tea &coffee facilities, no drinks from bar allowed in rooms even though there are glasses in bathroom

bar service on early hours

was nice but as a 4 star hotel i would have thought the restaurant would be open for room service but no service

location is perfect, close to the motorway for overnight stay if passing through and ample safe parking

had no chance to enjoy the breakfast, because lack of time

the breakfast had everythink you could think of and was lovely

she brought me a fresh omlette and took the eggs back to the kitchen

hotel labels itself as pet friendly, however they don't offer a dog bed nor plates for the pet and policy is

provide shuttle service which is great but if it s full, travelling with a pet is not confortable at all since

cons, wifi was not working too well.

location to the airport, free shuttle, big terraces, pet friendly

i was able to check in early in the morning and a late check out the next day for a small fee

there are malls nearby and we were able to locate a laundromat walking distance to do our laundry after a week

2- there is no laundry at the hotel i have to find dry clean to drop my clothes and i have to pick up next day

provide these and as i had business meetings over the period of my stay i was forced to pay for laundry service

there was no salad bar at the breakfast buffet but i noticed this at many hotels in madrid so i assume it's

great hotel great breakfast .good room size very clean rooms

wifi in our room was zero no signal ud83dudcf6 i had to go out to the swimming pool to get

good free parking

wifi was free and good

was no food available or room service until 8 pm, which i think is very poor service for a hotel of this quality

i like the balcony over looking the pool area

at first night of stay laundry staff was so loud we could not sleep

because people needed that before exams it is wide breakfast 7:00 to 11:00am staff are very kind parking is free

location. it was close to business park which had ample entertainment options for kids.

free private parking

good variety of food at breakfast

laundry service is extremely expensive.

clean, comfortable, nice breakfast, for us very well located, safe parking places

good rooms, nice bathroom with a good shower. free private parking.

not a 4 star hotel; if there was room service it was poorly signposted and the room smelt of damp until the a

being 4 star , no room service or possible to eat anything from 11

good breakfast

we thought the bar and food was good value - but there are loads of other options in the retail park a short

free parking, comfortable and clean rooms

bed , comfy, location for overnight stop over , free parking at the location.

no bar or restaurant facilities

i was not able to connect to the wifi.

wifi was not great

mini bar better stocked and corkscrew in room.

bar and terrace outside looked nice but unfortunately no staff were there

location. outdoor rooftop pool

the wifi and aircon worked well, beds comfy, and pool such a treat

your charges at your swimming pool bar were different every time u went for the same order

good wifi, amenities, clean, the taxi to the airport no cost including in the price

quiet bed large and very comfortable only minutes to metro and uber provided for airport terrace bar open for

the staff were very helpful and the room service was prompt

needed to use laundry service but it was not available also just thought the place was too pricey for what it

very dissapointing thing was that we asked if the laundry was available

wifi and lift worked well

breakfast is served in a cafeteria nearby, for hungry lithuanian is very limited: glass of orange

the hotel, the room, the wifi, the parking, the breakfast. pretty much everything...

also located near restaurants, supermarkets and even clothes laundry stores

little restaurant and bar open 24h , breakfast was delicious , location not too bad close to the tube station

breakfast was excelent, it is very close to metro which made it easy to the city centre

good location, easy to get to center, clean room, early check in possible, early breakfast

breakfast was amazing

gym was small but was to ourselves so was good

of the facilities like breakfast & room service and underground parking are quite expensive

- there was a team of very young kids (8-12 years old

was very disappointing because we wanted to order dinner but they told us that they don't have room service for

bar closed early, receptionist cancelled my taxi almost causing me to miss my plane

from bar through ventilation system

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

and we were sleeping right above the bar with people shouting till 2am

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

not go to restaurant with the dog, if it s pet friendly it should be friendly in all the facilities as well

the wifi was poor, very slow and would disconnect frequently from the network.

excellent breakfast

the breakfast was delicious as well

room service was fast and efficient, and the mini bar had just the right amount of

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

would have liked the pool to be open for longer

shuttle service on weekend too

the rooms are a little small, they are very clean and new, and really liked having the kitchenette and tea/coffee

they charged for daily coffee capsules yet they weren't included in the mini bar assortment.

kids went to the pool about 45 min prior to closing, and the lifeguard had decided to treat the

very comfy for large family. friendly staff. menu al dia from bar up the road very nice.

impossibly to get a cab from the hotel with two kids unless you carry a car seat

the pool was a good size for kids to splash in

the bar with awesome tapas that came with each beer

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

reception, breakfast and bar staff were very friendly, nothing to fault with the staff

void mini bar in the room with no water; no dental nor shaving kit in the bathroom;

coffee was from a machine and mediocre, although customers at the bar (at the same time) got it freshly made

where from to take the metro, ecc) cleaning of the room was made daily, with changed towels and laundry)

breakfast was amazing

could do room service 24hrs

gym, location, room cleanliness, modern decor and tv and good tasty breakfast value for money.

room was very comfortable and the hotel bar had good food and was staffed by very nice people

like the lounge room, the fact you didn t need detergent to do your laundry and the ac was perfect for june

bedsheets were very clean with fresh unfragranced laundry

we truly appreciated the on-site laundry facilities as we were on the move pretty often for a month long trip

there is also a laundry service, which we used

self-service laundry is a such pleasant surprise

the guy at reception had a room that was ready and gave me an early check in

stylish and comfortable rooms. nice bar area with friendly staff.

there is a bar area next to the restaurant

good airport layover , got late check out for free

came very early because of a change in my scheduled flights at these times of coronavirus

room service.

got an upgrade. exceptional! breakfast is good

airport shuttle, proximity to airport, pool and playground for kids

bed, pool, playground for kids, airport shuttle and the staff is amazing

nice stuff nice garden good for kids nice pool

the top laundry bill, 114 euros for a small bag of washing

do not dare to touch their laundry paper or they will charge u whether u like it or

the eggs/meats/vegetables from the kitchen were all very well prepared and very delicious

they offer late check out till 20:00 for small extra price

the pool was nice, towel service and the little gift for the kids

the laundry mat was near by

no laundry facilities

laundry service provided and the breakfast options were not that great

i loved how late check out was an option !!!

free wifi

the wifi was spotty, but it worked out after asking the host about another network

the room was good and also the wifi

we weren t given wifi and breakfast information, however we were a very early checkout.

wifi worked well

is very small, wifi is very slow and disconect constantly, there is not outlets by the side table to charge the

no bag for laundry, only given on request

but secure underground car park that is easier to get into than many others and it even has an ev charger that

- free wifi but it does not

cheaper breakfast options at the bar downstairs and nearby if you don't want buffet breakfast

the wifi was not operating, but it was fixed later