clean, cheep, great food, free wifi & petrol station next door

although we got the wifi code it didnt connect at all

free wifi too

wifi not working

terrible wifi - nearly useless

always miss the entrance to the hotel parking and need to go around and try a 2nd time

there are parks and facilities around for kids as well

ac in the gym

the parking is free and the staff are very helpful and friendly

draft beer available in the bar despite the pump, bar staffed by receptionist, no snacks or food except a vending

outsource room service, to a place called telepizza

the bar was not very well stocked. there was only 1 glass of white wine available.

exellent breakfast , parking was great too, comfy stay

the breakfast and wifi network

price for pet seemed very high

expensive charge for small pet.

pets were welcome and staff spoke good english and were extremely pleasant and helpful

better choice of food in bar restaurant attached to hotel.

and the fact that it said it had wifi and it did work at a decent rate allowing you to use it as

running machine in the gym was broken and i nearly hurt myself

the wifi didn t work in the beginning, but a technician came and fixed it in the evening.

were no room service facilities, no information about wifi or hotel or local facilities in the room

the gym is listed but actually closed permanently

rooms are pet friendly

staff at the reception didn't know the password for wifi, so we couldn't use wifi

swimming pool and very good restaurant.

nice green area with great swimming pool. good activities for the kids.

location and surroundings, comfortable bungalow, excellent facilities - pool, restaurants, cafe, terraceetc

large bungalow near a very big swimming pool

needed laundry for my suit - got urgent help

laundry price was too high :)

laundry service seemed to be priced to discourage its use

a very good hotel, good services, good bed, very good breakfast.

breakfast was very good and with various options. room was amazing, very clean and confortable.

laundry service was not available

as a pet-friendly hotel, we were able to travel with our furry friend, which was a big plus

lovely park just outside for the kids to

lack of food service and payment to use wifi

more choice in cafe bar would be good.

staff at the bar where we had breakfast did not allow me to warm up my leftover pizza

airport shuttle service

room service was quick, but the food (club sandwich)

the fitness center was missing a few weights, but that isn't really worth complaining about

the location, price of the room, and the free shuttle to the airport were the reasons for my choice

there was no shampoo or conditioner and i forgot mine - the size of the gym was a lot smaller than in the

perfect location was good near train station to get u to sol , mini bar wasn't working would be amazing if it

location is good and wifi worked well

could hear street noise on 8th floor. had to keep resetting the heat and wifi.

breakfast options were good

location, room service, breakfast

wifi was correct

would love a swimming pool there !

wifi available in the hotel for 4-5 days

free wifi was quite adequate for my needs

the bar staff friendly and kind (amazing) breakfast staff polite and professional

gym

it would have been nice to dip in the water while at the hotel with our kids

excellent sound insulation so we weren't bothered by the planes that flew right by us, and my kids and i loved

restaurant is very good, and the wifi is more than sufficient for anything you need to do

great staff, amazing wifi and perfect location

pet-friendly, affordable parking with an ev charger included, tasty breakfast, and a 24/7 available

staff , very kind and pet friendly

& coffee bar were nice with pastries

wifi is very good, high speed.

no bar or restaurant but facilities nearby

no bar where you could relax with a drink, so had to go elsewhere

wifi was very fast and reliable

room service option or somewhere to buy coffee etc

looks old fashioned - no bar - average breakfast and cleanness

wifi is not bad

wifi, breakfast (little pricey).

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

big rooms with good wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

euro for a load of laundry vs 8 euro in the local laundry spots, prices are ridiculous

laundry service was very expedient

the kids liked the pool

i ordered food through room service and it was delicious

friendly staff, friendly atmosphere, everything is neat and tidy, a wonderful bar with its own cuisine

shuttle was easy between the airport

easy to get to and clean ...staff great and early check in was perfect

the breakfast was great and the breakfast and bar staff were wonderful

in june they were celebrating the hotel s 10th anniversary and we could not use the garden bar or the pool

very nice rooms and shuttle service 10/10

air conditioning did not work properly and no concierge staff to assist with shuttle service or laundry

swimming pool

including the breakfast the shuttle bus to the airport the swimming pool and location is

wifi in the room not good

the charges of wifi

the laundry service was convenient, but quite expensive. that would be my only negative.

water ended up out of the shower and got onto the floor in the bathroom, creating a lot of extra laundry due to

my kids loved the bunked

the spa was best and the room was shiny and the beds was very good

the only slight downside was that there wasn t a bar near the pool, and the bar inside was not always open

was given a 2hr late check out at no extra cost

, restaurants very expensive , only pool open in spa area

very helpful staff, early check in was facilitated and any request helped with

spa pool wasn t operational

food, great staff, good gym, close to airport practical for transit and good value for

laundry

it would be nice to have on site washer and dryer to use for guests to clean laundry

the hotel also has a laundry service during the weekend, and during the week, you can wash your clothes in the

the view was of a bunch of beat up old building the laundry hanging

the breakfast buffet was splendid (including being able to accommodate dairy free and gluten free), the

laundry was too expensive, 7 for a t shirt

nice clean rooms and next to a park with free self laundry service.

not much space to layout and store clothes during stay. no self-laundry facilities.

small room unsafe bank bed for the kids. very high... no safety board...

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there

s super close to the airport and they accept pets so i ll definitely be staying here often since madrid is

wifi was a bit weak.

the madrid airport, courteous and engaging staff, comfortable and clean rooms, very warm and cosy bar and

the building, location, balcony, pool, restaurant, the superior room is very beautiful

the balcony dangerous for the families with little kids.

booked to stay here as we had our dog with us and they are a pet friendly hotel

wifi worked perfect

they had an undisclosed pet fee for my little dog.

were very friendly, the shuttle was a great help in getting us from airport to the hotel and back to airport

wifi didn't work in the room but worked in lobby there was a thick layer of dust ( almost quarter

provide these and as i had business meetings over the period of my stay i was forced to pay for laundry service

2- there is no laundry at the hotel i have to find dry clean to drop my clothes and i have to pick up next day

there are malls nearby and we were able to locate a laundromat walking distance to do our laundry after a week

food was delicious, room service was fast, room was super comfy with huge king bed and terrace, breakfast was

it is to pet friendly,i feel there should be a designated area for people and their pet s

wifi worked great in our room and the bed was very comfortable

comfortable bed, lovely gym and outdoor swimming pool with lots of sun loungers and even a life guard

even when we didn't ask for room service there would always be clean towels and amenities for us when we opened

good location, but far from the center if smb needs the center, a very polite staff, a good wifi

the gym is nice and the swimming pool is absolutelly great

really great wifi, a free airport shuttle and friendly staff

while to locate once i arrived st the station as my mobile credit ran out and i couldn't locate a wifi

the full bar and food available 24hours

good airport layover , got late check out for free

the staff were really pleasant, there was a good choice at breakfast time; and the bed comfy.

the top laundry bill, 114 euros for a small bag of washing

do not dare to touch their laundry paper or they will charge u whether u like it or

are very comfortable, large rooms, v nice in-room dining menus, and i love that you can order room service with

did find broken glasses inside my breakfast that turned to be a mistake from the kitchen staff

very rich breakfast and excellent pick-up at the airport

no laundry facilities

the laundry mat was near by

laundry service provided and the breakfast options were not that great

the attached bar area was very cool and they had a good beer selection

spacious room and good enough wifi

wifi worked well

the wifi was spotty, but it worked out after asking the host about another network

- close to the airport and metro station - wifi available - clean room - towels provided

wifi isn't very good in the 2nd floor chambers

wifi signal was somehow poor

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

staff/food/pool

a little tough to find eating options in area. no shuttle due to covid.

we used the free shuttle service for the airport

also located near restaurants, supermarkets and even clothes laundry stores

everything was clean, we had a full breakfast buffet to choose from, the building was super close to the metro

very close to the metro station. breakfast was good! staff were very nice

breakfast was the same all days, maybe it will be nice if change some options, but at the end is a

breakfast was amazing

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

poor wifi connection in my room

the wifi was very slow but again it s not q bid deal if you are only spending one night

nice personel, early check in and made our stay as confortable as possible with our little

was my third time at this hotel, i love the small town atmosphere, we went to a bar every night for a cana

bed, pool, playground for kids, airport shuttle and the staff is amazing

pool was great kids loved it

was very clean and comfortable and has a very reliable airport courtesy shuttle

the free shuttle is quite convenience to come and go to the

it s very close to the airport and the shuttle was wonderful for us

very dissapointing thing was that we asked if the laundry was available

needed to use laundry service but it was not available also just thought the place was too pricey for what it

wifi was very strong

it was a bonus to get free breakfast, we did not expect it, choice could have been better

room was decent quality, the wifi worked and the staff was friendly.

laundry machine was noisy and going late next to our room

by the way, of you need to do laundry, there s a self-service laundromat that s about 10 minutes away

we arrived early to the airport and front desk sent the shuttle

the meals served in the evening ( room service) din not tasted good at all.

receptionist was so nice and gave us room at early check in at 11 am

would have been nice to take own food and drink to the pool areas as this is not sold on site

but tasty, room was comfortable and had a microwave which was handy and the pool was good for the kids

the pool was a good size for kids to splash in

swimming pool was not as nice as the pictures and very small

impossibly to get a cab from the hotel with two kids unless you carry a car seat

where from to take the metro, ecc) cleaning of the room was made daily, with changed towels and laundry)

best hotel where i have been in madrid. everything is nice, staff, bar and restaurant, room ecc

i don t recommend the room service food, just go and order in uber eats.

the room was very clean and the bed very comfortable of the room and having the gym was excellent

customer service the room service was the best ever thank you aspecially the ceasar

car parking was good

wifi was not working

free parking, location is good if driving just under 20 min to the city centre and 15 min from the

room was clean and spacious. secure location with plenty of parking. i d stay here again.

the free secured car parking.

some road noise by the pool

sized room, great balcony, aircon fab, parking easy, close to motorway & 10 min walk to a choice of restaurants

the bar is open until 23 and has reasonable prices

additional spa, gym

air conditioning not working pool only open in the afternoon spa closed

there is a bar too

disappointed the bar wasn't serving food during august as we had travelled a long way and just wanted simple

eur, pet - extra 10 eur, the walls are shaking when the staff is cleaning the room next to yours, wifi needs to

wifi and accomodation are comfortable

the check-in guy was great and the bar was convenient, the dog charge was very expensive

we didn,t have a strong wifi conection in the our room.

close to airport. lovely breakfast buffet. free shuttle bus to and from the airport.

there is a well equipped gym, as for the hotel

the spanish room service couldn t understand our requests in english

excellent room service

114 had some loud noises that we could hear from outside the room like a laundry or motor running

com that the hotel allows pet

there were toiletries even for the kids

the staff was very friendly. was very clean and the staff super nice and very pet friendly

great wifi

novotel sevilla - no gift for children at check-in - no option for wash only (no ironing) laundry

also liked the small gym, that although basic had everything i needed, this was also nice and tidy and clean

staff was very attentive, the manager was amazing and helpful with our kids needs and the cleanliness is

the wifi did not work

wifi was ok for e-mails etc, but videos were interrupted

gym is very poor could be improve and wormer

we liked its staff, location, room service, and spacious parking garage. we will return.

everything. perfect breakfast. in that area there is free parking everywhere

the staff were very nice to my kids. the airport shuttle is extremely convenient.

room and beds were more than big enough to fit my 2 kids and 2 adults

wifi was very bad.doors slam shut which woke me up every morning.

wifi didnt work well in our room.

modern attire, comfy beds, pretty roof pool

the pool is amazing and very welcoming as it was very hot weather

restaurant closed - no room service

we did not take advantage of the breakfast

breakfast did not have eggs

the breakfast was a bit overpriced

there's no restaurant or bar in the hotel which i knew before i booked but they do have a well-stocked snack

the breakfast was delicious as well

e: laundry on a clothesline)

swimming pool is little more than paddling pool for kids to be honest

cozy and easy access. the breakfast was fresh and various. the staffs were professional.

a better choice of drinks at the bar ie cocktails

great staff, super nice and the hotel has a great restaurant and buffet breakfast

laundry is not cheap

there is no restaurant, and no laundry service

new a modern , facilities amazing just wish there was a pool or a roof the enjoy the sun but beautiful

at reception they didn't informed about wifi. for 130 /night they didn't have room service!

wifi is very bad

wifi was sometimes extremely slow - we weren't able to watch a movie on youtube

room, decent gym, decent breakfast

good location close to sainz de baranda metro station, comfortable rooms, strong wifi connection

pet policy they charge 40 eur for a dog per night and for this money they didn t even provide a

gym is so small

the wifi signal in the room was poor.

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

and we were sleeping right above the bar with people shouting till 2am

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

), super clean, plenty of hot water shower, 100gb wifi

each room has own parking, breakfast good enough

parking was great and the included supper was very good. the room was very quiet.

breakfast was excellent and food in the evening was also excellent

room service was ultra