bed extra comfy the pool the kid like it but a little bit to hot inside for the people

now as for the breakfast we were promised, it does not feed a person decently: yogurt, cereal bar and a muffin

poor wifi speed, losting connexion everytime

toilet was partially blocked. wifi erratic.

mini fridge or info on local restaurants in room, too little parking, simple things like bottled water must be

same breakfast no laundry

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

if you stay on the first floor, you have to navigate laundry carts the whole time

the hotel should have had a laundry room. we had to recycle cloths.

to have laundry washer dryer on site

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

could not find the laundry ud83dude43

extra charge for wifi, sound proof is not great.

parking was always available

cleanliness of the spa and pool in the basement

the staff were friendly and the pool was amazing and warm!

the kids loved the pool

longer quality towel for the pool

no netflix or other applications on the tv, gym was very very basic, so was the breakfast

good location ... good place ! we had a lot of fun ... pool maybe a bit too hot ...

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

the laundry has only one wash machine and dryer.

free wifi, guest-laundry

the noise that woke me up every morning . very disrespectful on the kids part and the parents

breakfast downstairs was delicious and the reception is very friendly and helpful!!

sufficient parking that was very close to my room

easy to reach by car and just a short ride from montmorency metro station where ample parking space is available

already having everything in the kitchen like utensils etc.

spacious room, my kids enjoyed it a lot, breakfast was really amazing, lot of options

breakfast baked goods were a little dry.

pet friendly rooms, friendly staff, parking right outside the room

one thing we appreciated that we got our parking very close to our room in ground floor

parking available, centrally located, staff very friendly and accommodating

bring back hot breakfast or more choices

pet friendly, bed and breakfast

the complimentary drinks at the bar were so appreciated as we made sure to enjoy them

shuttle to airport runs randomly not every 30 minutes at least

after check in we went to tour old montreal and during this time the kids only had light snacks

the kitchen did not come equipped with anything, which would have been helpful.

nice hot breakfast. secured parking

it was very clean and friendly . we enjoyed our stay here free parking and wifi

was disappointed that the bar wasn t open to sit with friends and have a drink

the food, the shuttle, employees are very nice and the hotel has been renovated

nachos at bar that cost me with tip about $18

dated rooms, out dated tv and other appliances, wifi signal or connection missing

the pool is very nice and in the gym there are laundry facilities

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

laundry machine stated that it takes coins but it wasn't working

the fact that the pool was already full reserved. but it's okay.

property: the location pet friendly the kitchenette continental breakfast included friendly staff pool & workout

laundry machine is not in service

hockey team kids were a bit load in the

comfy beds, swimming pool

space for family with kids and their breakfast is hearty, amenities were perfect for our family

letting us have a late check out time to accommodate our flight tonight

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

the room is a bit small but cozy. breakfast is good as standard.

staff, the room, the wonderful included breakfast, the cleanliness, the gym, the overall hotel itself

everything . i love this hotel and my child has so much fun in the pool and slide.

aside from that, i enjoyed using both the pool/hot tub and gym

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

laundry matt was not working

i liked the convenience of having the laundry facilities so close to my room

to complain about the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer

and spacious, well insulated (very few to none noise around), great beds, perfect wifi, plenty of parking spots

breakfast was brought to our room in a bag consisting of an apple, yogurt, juice, and a very large

it s not that i didn t like but maybe have a bigger pool for the kids.

the continental breakfast was really nice too, a great plus

the gym is basically nonexistent. impracticable, really small and poorly equipped.

would of been a lot better if there was a laundry room.

the lobby, bar and restaurant areas were supurbe - baby grand piano in the bar with great seating areas

was uncomfortable (dipped towards the middle), neither of the treadmills worked properly in the gym, the food

the gym should provide drinking water

gym has weights and trade mills

room service, and no breakfast

comfortable room and nice gym

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

the room service changed all our towels even though we hung them like it was instructed to do if we

like the wifi was not consistent

an outside service for laundry and no money retention in check-in

the whole experience. and the kids liked the pool.

the whole experience. and the kids liked the pool.

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice

kids ringing the doorbell and running off.

clean and organized well, parking and laundry and check in and out staff was really nice and

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

one great bonus is that the laundry service is free for all guests

24/7 coffee station, laundry, excellent breakfast experience

loved the free laundry!

helpful staff and ample parking

the bed was very comfortable. there was ample food for breakfast.

we did not have any breakfast during our stay

the beds were comfortable and wifi was really fast

gym not opening for long periods

location!! free on site laundry. good restaurant

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

wifi wasn't included in the cost of the room. everything else was great except for that!

my kids got to sleep a bit extra and we did not have to worry about calling

the parking lot was time consuming to get in and out.

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

did not like digging out my car the next morning. need a cover over parking spots.

accommodating staff pet friendly facility

parking a bit confusing.

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

well equipped suite, comfortable bed. enjoyed the pool and hot tub.

they should not be listed as pet friendly

the location helped with our proximity to the airport and the bus shuttle was promptly operated

very clean rooms, good service, large clean pool

laundry was 4$ per load which is nuts

the free shuttle to the airport was convenient and prompt

told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing

easy to get in & out of. bar was great, breakfast was delicious.

kids like the swimming pool

guest laundry is on the fifth floor

tv not working / request made to fix it but no one showed. no restaurant or room service.

very clean, convenient to airport, fast wifi and friendly staff. great stay!

there is no room service but it s very easy to order food in and the people at the reception will give you

using another hotel's shuttle, therefore having to cross the busy streets, with luggage and kids

we were also given a difficult time when asking for the key to do laundry

s ants in the laundry places, the rooms are loud, you hear the highway all night

on-site laundry

renovated bathroom and kitchen. nice breakfast.

it was awesome and comfortable to sleep in and the kitchen was awesome

no laundry

no laundry on site, pay an extra 20$ per day for parking, a little complicated to get here !

put me in one of the rooms in the basement next to the laundry room

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service

no laundry room. i was told to walk across the street.

the wifi coverage wasn't very good.

shuttle service was prompt, facilities are simple but adequate, staff is great.

available and easy access parking. reception available 24h.

it was very close to the airport and they offered long term parking at a very good price.

close to the airport, staff picked us up from the airport at 2am, great service with parking.

there is a pool and small gym, and a client laundry room

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

laundry sopeud83euddfc

was just what we needed with an overnight stop over in montreal with three young kids

kids enjoy swimming pool

shuttle to the airport was on time and driver was friendly and helpful

wifi was not good

great location, clean, convenient bar, restaurant, and the airport shuttle was excellent.

the same priced (actually cheaper) hotel we have got in toronto, you don't get any swimming pool, fitness room

nothing about the hotel. the shuttle service was a bit dodgy.

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

mostly to save $ on laundry, you are not helping the environment

shuttle service, front desk, restaurant, laundry all very good.

no laundry

it was also very difficult to find what was included in the kitchen part of the room on the website

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

there was a laundry sign but laundry was broken

bed was nice. breakfast was awesome. free airport shuttle is always nice.

what others say, they did in fact have an airport shuttle

everyday we had to ask them for room service and clean towels, otherwise they wouldn t do it

kids loved the pool

all was good, nice suite to stay in with kids

breakfast was cold and butter missing. we had ordered room service

grounds, the view, the people, the food, the rooms the facility itself, the pool, the gym and hot tub area and

after the check out as requested, and during our stay we had a crib and an additional bed for our kids for free

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul (at least

free shuttle to airport is a plus

pool was great

free airport shuttle and very friendly staff

the garden inn may have gotten a different rating but the service, the staff, the pool

large room and laundry facilities location for airport is

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

didn t accommodate me for the change to make the laundry at the hotel

i asked if i can do laundry, and willing to pay but they said i am not allowed

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

it s hard to have a parking when there is a party here.

wifi in room

pool was big and slide popular with kids

my husband enjoyed the gym

needed to do our laundry especially since one of our luggage was lost

wifi was a bit weak beyond the first two floors.

everything was upon expectation except wifi speed.

cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women

enjoyed the pool, gym and free breakfast

we had to find a laundry mat in montreal to wash and dry all our clothes

no laundry

tv and wifi great

quick and easy check in and check out, free parking, close to highway.

it has bar and restaurant also at ground level which is a bonus

free use of laundry machines, available 24 hours.

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

there is a self serve laundry room which is super convenient

there s a laundry too which is very helpful

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

they had a ice machine and a coin laundry on our room floor

swimming pool was and gym service extremely good

swimming pool was and gym service extremely good

laundry stuffy- only 2 washing machines and 1 drier working

the gym was very good, and the pool looked very nice although other people were using it

i enjoyed the hotel amenities especially the gym.

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

room was a great size for three adults. staff friendly and helpful. really good gym facilities

a lot of chlorine in the swimming pool

love the idea that the hotel had kitchen appliances l also like that the breakfast was included in the package

the kitchen staff even made eggs without meat for us

cleanliness, pool and overnight staff was very courteous

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

the laundry area the floors were never cleaned with crumbs & debris everywhere

to go cross the busy street for parking, inside the building was old, no laundry facility, no ice machine, ac

the hotel also does not have any washing machines on site so it was impossible to do laundry

the server in the bar she has no sense of customer service

they gave us late check out

had a fridge, coffee maker, breakfast and laundry facilities

the bus stops outside the hotel. we appreciated both the pool and the laundry facilities

the lady at the reception blamed the late check out on the outsourced cleaning team

parking in mud, not in concrete

being asked for more et and rides as if i was a taxi to many random people who walked around the parking lot

pool is warm water and clean - great for an aqua workout or can use gym beside

pool and hot tub were much smaller than the pictures indicated

the sofa bed is not realy a bad . the kids slept on the floor.

was very crowded when we arrived and there was no parking space to park my car

room was very small. the restaurant and bar were closed.

i didn't do the breakfast thing

easy access location, parking availability, big room and comfort bed, laundry s room

laundry was not functioning during our time

the only laundry machine in the area was not working

only one laundry machine for the whole hotel and that was not wotking either.

no pool or queen bed - we knew this going in - for the price - one of the other would be nice

breakfast , please add some variety, increase its cost. one must have choices

too noisy hvac breakfast was somewhat basic

was friendly, premises were always very clean, service was impeccable, pool was the perfect temperature, internet

clean swimming pools, sauna and steam bath; good breakfast in the morning, spacious rooms, big parking lot and

they woke my 2 kids up

bar is really good - friendly bartender and really good food menu

free parking and a very fast connection to the heart of montreal

i like the breakfast. my family rates it as the best restaurant we've ever stayed in.

parking, close to the freeway

in fact, as were the servers at morning breakfast

attendant on one of the days had no clue how the laundry works

there was no laundry facilities and no room cleaning for 3 nights

like that it was pet friendly as i travelled with my little dog rosie and the property was kept decent

the elevator was dirty, the wifi was malfunctioning

there are many restaurants around, safe parking slot, ease to entry and exit to highways

laundry

have liked a bar area and also the roof terrace coud do with an update, maybe some plants and a parasol for

bed, friendly staff who were able to accommodate our early check in

the tv is all wifi took us a while to figure it out.

wifi in our room barely worked - it went in and out, which means i would not consider this property

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

he was asked if its possible to get a late check out as we wanted to go to church first

breakfast: too few choices, presentation was terrible gym: too small.

gorgeous high ceiling, chandelier, jacuzzi, king-sized bed; fireplace adorned with beveled mirrors

room service was excellent location was really good breakfast selection was very nice

when we arrived there was no bar of soap to wash our hands

restaurant closed to early no room service flexibility

room service was very good

there was only a microwave in the kitchenette, and no bowls, so cooking wasn t really an option

lack of snack bar and housekeeping did not come during our stay

facilities were excellent and they offered a laundry service that was great for us

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

some wifi problem

wifi wasn't that great.

showers and toilets and bedding pool bathroom beautiful lobby

i also planned the rose petals, it was super cute

for my 59th bday concierge excellent for dinner reservations gorgeous garden restaurant great pool

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and

facilities were great , room , pool , gym , spa and business center

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

day; the full selection was of tea was not replaced each day; was charged for 2 items from mini bar which were

kids enjoyed breakfast

was small but comfortable, staff were friendly, great service in the bar and i enjoyed the food too - who knew

we enjoyed their bar service and had very good sunday brunch

restaurant was excellent and i was able to order room service to watch the nba playoffs in the comfort of my

large comfy room. kitchen was a bonus. all the staff were wonderful, friendly and super helpful.

every room has also a small kitchen which is really convenient

boutique hotel in the middle of the thriving restaurant and bar scene

confusing room service buttons

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old,

no room service but covid is a concern.

restaurant and bar closes early

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

nice pool area and good laundry facilities

great stay. clean. very pleasant and helpful staff. laundry facilties.

there are self service for laundry, which is very helpful for a long stay

the laundry facilitiy was also a nice amenity

room service was also perfect

did not have time to visit the pool or gym

also, food at the restaurant and room service was

with how much we paid to stay, the wifi could have been free...

the bar was pretty expensive. 2 drinks cost us $37 (before tip).

guest laundry came in handy

they do a very good breakfast buffet and have a guest laundry

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

great room facilities and access to laundry

great staff. solid breakfast. very nice to have self-laundry facilities on site.