location!! free on site laundry. good restaurant

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

within the airport terminal, super convenient and the pool area is a huge bonus

they honoured my early check in and waived it because of my bonvoy loyalty

it's so convenient with a shuttle service that runs round the clock just minutes from the airport

accommodating staff pet friendly facility

we tried to connect to the free wifi but couldn't get it to work

were issues with the wifi alot

asking for parking passes everytime we left the property , parking in the winter is horrible

guest laundry is on the fifth floor

pool was closed and that info was not on the site.

using another hotel's shuttle, therefore having to cross the busy streets, with luggage and kids

excellent location close to airport, and free hotel shuttle 24/7

the bed was comfortable, there was a mini fridge to store snacks we had and wifi worked well

free wifi excellent

the location doesn't have around places to eat so room service would help

best of all, i was given prompt shuttle service to the airport at 4:30 in the morning

the shuttle was prompt

the wifi coverage wasn't very good.

no laundry on site, pay an extra 20$ per day for parking, a little complicated to get here !

no laundry room. i was told to walk across the street.

no laundry

put me in one of the rooms in the basement next to the laundry room

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service

laundry sopeud83euddfc

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

there is a pool and small gym, and a client laundry room

breakfast could be better.

no luggage & room service

airport shuttle operated every half hour 24/7

wifi was not good

good to have a free shuttle service

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service

staff was great! close to the airport with 34h shuttle service. fitness centre was good.

s ants in the laundry places, the rooms are loud, you hear the highway all night

we were also given a difficult time when asking for the key to do laundry

on-site laundry

the gym is not

sitting area wasn’t enough, we had to wait with small kids

no laundry

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

mostly to save $ on laundry, you are not helping the environment

shuttle service, front desk, restaurant, laundry all very good.

kids really loved to see the plains come over

would of been a lot better if there was a laundry room.

there was people running and screaming in the holloway , woke up my 2 year old , also asked for a late check

the most wonderful thing about the hotel is that they re pet friendly

but at novotel, they gave us an egg and cheese sandwich, a juice, a bar and a nice coffee

spent one night, but would've liked another so i could have used the pool and gym

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

the bar was closed during the day. no options to eat and drink.

nice pool with jacuzzi, gym, nice breakfast

location gym breakfast

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for

laundry machine is not in service

pool a bit smaller than what it looks like in the photos

updated decor breakfast pool great for families

pool area too warm to too hot. could use more fruits or cookies by coffee table.

breakfast was also great, the staff was visible at all times and kept everything stocked up

the pool is very nice and in the gym there are laundry facilities

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

laundry machine stated that it takes coins but it wasn't working

pool, gym were clean and neatly maintained

the gym was fully equipped and accessible 24 hours a day, which we took advantage of

24/7 coffee station, laundry, excellent breakfast experience

loved the free laundry!

clean and organized well, parking and laundry and check in and out staff was really nice and

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

one great bonus is that the laundry service is free for all guests

the size of the room was impressive. nice little bar is on site.

hours for restaurant and bar not great and would need improvement to be a real business

fairly close to the airport, clean room, good water pressure in the shower, strong wifi single.

the gym equipment was older and needed some work.

wifi speed is not good.

, bar and restaurant); we just made it under the wire to catch a meal before the bar/restaurant

pool and hot tub very clean

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul (at least

but, the pool was great

the pool should have more lighting at night.

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

i asked if i can do laundry, and willing to pay but they said i am not allowed

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

didn t accommodate me for the change to make the laundry at the hotel

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

there was a laundry sign but laundry was broken

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

room service was so so

the staff, hotel, breakfast viere all great

breakfast and location was ok but not very good other than that everything was ok i will come back

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

it s hard to have a parking when there is a party here.

price of the breakfast is just excessive the pool was declared as closed which was a pity and the gym is very

the pool kids enjoyed

the restaurant at the bar was great

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

very good breakfast

excellent rooms with kitchen

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

great place. nice breakfast!

laundry was 4$ per load which is nuts

ensuring my shuttle arrived on time and helping me get a great cup of coffee before i headed home

swimming pool was not functional first day there was a strange smell but it was resolved

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

the bed is really comfortable (soft mattress, if that's what you like) and the wifi was fast

the gym could certainly be expanded

towels (the hardware for the hooks was on the wall), the piece that hides the hardware for the bar in the tub

nice hot breakfast. secured parking

couldn t fit my 2 kids and my husband and myself in that bed

good space for a family of 4, pet friendly and easy check in and check out.

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

such as the guest laundry room and gym are fantastic

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

laundry matt was not working

a laundry is available for guests

good hotel especially with kids for swimming, and not far from shopping malls, also welcoming workers

pool,free parking,nice view from room 1011,close to restaurants,mall.

pool was great for the kids!

kitchen- very limited menu, same fir lunch and dinner , closes 9:30 for breakfast

not able to accomodate for airport shuttle

no laundry

we had to find a laundry mat in montreal to wash and dry all our clothes

wifi + tv included

there's no room service & housekeeping could be improved

free parking, wifi, clean and modern hotel

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

laundry facilities was nice and affordable

free use of laundry machines, available 24 hours.

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

there is a self serve laundry room which is super convenient

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

they had a ice machine and a coin laundry on our room floor

hospitality, spacious room, comfy bed, gym and pool readily accessible, starbucks and pa right next door

i didn't like the overcharge cost for the pet. the pillows were not comfy at all.

laundry stuffy- only 2 washing machines and 1 drier working

and new had a bar in the lobby

size, layout, shower, lighting, towels, corridors, parking, location, staff, gym, pool, decor, washroom size,

loved the pool and the large shower and comfortable king size bed.

nice clean room. clean gym.

the pool is small and gets quickly crowded rooms need more dusting/

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

t check in - system failure came late to my appointment mixed feelings with staff paid wifi

breakfast would be depleted at least a hour before the end

love the idea that the hotel had kitchen appliances l also like that the breakfast was included in the package

i didn't do the breakfast thing

be aware, while free parking is available at montmorency metro, it fills up very early on weekdays

for pets

wifi hardly worked, not enough parking, only one card key worked for the room

free parking, hot breakfast, clean room and friendly staff

the pool and gym also were very nice

the pool is for leisure, but ok

longer quality towel for the pool

the kids loved the pool

the pool the gym the breakfast the room the staff

it has a lively bar

room service, and no breakfast

the rooftop bar is exceptional never had a hotel like that

comfortable room and nice gym

wifi didn't work, even after signing in

nice gym

nice atmosphere and property. free parking and a good breakfast included.

the pool is little bit small.

breakfast was fresh and plentiful, staff was very pleasant and accommodating

the continental breakfast was really nice too, a great plus

staff at kitchen to get the breakfast

and although the location itself is quite good, the entry/exit of the hotel parking from/to the frontage road

breakfast arrangements non availability of plat3s and cutlery. the ironing pad was stained.

one small downside: there were few vegan options at breakfast.

easy to reach by car and just a short ride from montmorency metro station where ample parking space is available

parking was a hussle at night and breakfast was ok.

i had a first floor room that had a patio door directly onto the parking lot - much easier since i was traveling

hot breakfast

good wifi good free breakfast ~ many choice and refill fast good free private parking

bring back hot breakfast or more choices

good wifi good free breakfast ~ many choice and refill fast good free private parking

free wifi, guest-laundry

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

the laundry has only one wash machine and dryer.

the noise that woke me up every morning . very disrespectful on the kids part and the parents

the noise that woke me up every morning . very disrespectful on the kids part and the parents

could not find the laundry ud83dude43

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

premium wifi should be free

we stayed for 2 nights with our 3 kids and it was a pleasure

cleanliness of the spa and pool in the basement

if you stay on the first floor, you have to navigate laundry carts the whole time

to have laundry washer dryer on site

same breakfast no laundry

the hotel should have had a laundry room. we had to recycle cloths.

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

an outside service for laundry and no money retention in check-in

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

the whole experience. and the kids liked the pool.

-can't wait for the bar to be

even though the room has a bar kitchen there is nothing at all in the cupboards

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

the room was very clean, though the complimentary breakfast had limited options, everything was fresh and

i couldn't figure out how to control the heating! so i didn't get to enjoy the fireplace.

she got plenty of pets from the staff

the wifi was weak, should be better

lack of restaurant or bar being open although we were out so much of the time not a huge deal

the bar could have been opened later

wish the lobby bar stayed open till late or if they atleast had a minibar would ve been great.

could have been hot water earlier in the morning, the bar could have been opened more often, bar should have

there was only a microwave in the kitchenette, and no bowls, so cooking wasn t really an option

laundry facilities on site

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's

they upgraded my room, and i had kitchen and laundry room too

room was well equipped it had a laundry room in it which i didn't expect

offer a room with a laundry machine and kitchenette great for a long stay with kids

heated toilets, room service, bath products

food on the room service was over priced for the quality of it, but the presentation was great

one interaction with host at the restaurant/ bar on our first evening

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

spa was smaller than expected.

facilities were excellent and they offered a laundry service that was great for us

wifi was spotty

with kids), but that seems like the normal way to do it in quebec

wifi access was sufficient and bathroom amenities adequate but not fancy

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

was small but comfortable, staff were friendly, great service in the bar and i enjoyed the food too - who knew

enjoyed the bar and bar staff

day; the full selection was of tea was not replaced each day; was charged for 2 items from mini bar which were

room service was quick

parking for one day so expensive u can find in near by 20$ but i hope includes to room price no pool i give 4

in renovations and no kitchen service

we really enjoy the bar bistro off the lobby of the hotel

no pool and smoking lounge

had roses placed in the room before we got there, place us on a high floor, and then at night, room service

- bed extremely comfortable - room service excellent, food excellent

and there was a guest laundry

there are self service for laundry, which is very helpful for a long stay

great stay. clean. very pleasant and helpful staff. laundry facilties.

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

the laundry facilitiy was also a nice amenity

no breakfast or room service options from what i could tell (i might be wrong); but there are amazing meals 2

if not, there is room service, though with only one chair this can be challenging

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

missing swimming pool and spa room light very complicated to operate

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection

breakfast could be better. all bakery items offered looked burned or over cooked.

close to the underground city and many nice restaurants and bars

there was shampoo in the bathroom but no little bar soaps to use for the sink

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

there is a good restaurant downstairs and a great bar next door

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

changing break fast menue adding roster to the room adding laundry room

we were there with 3 kids , we were wearing masks and could still smell this

amazing breakfast spread: eggs, sausages, fruits, yoghurt, cereal and make your own waffles

my kids especially enjoyed the sausauges

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

the gym. i paid 50 dollars to go to a proper gym nearby!

hotel lobby bar closed at 8:30pm on a tuesday

the gym is outdated. the restaurant has very poor breakfast.

the gym access 24 hrs was a plus

the gym is very good too with lots of equipment

we stayed with two kids and everyone was so kind

we stayed the same weekend as a bunch of children’s hockey teams and kids were running all over the hotel,

outside swimming pool with lifeguard and big gym with numerous machines

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

also have self operated laundry machines

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

the laundry machine can be added more.

on top of that, great amenities, especially gym and swimming pool at 15th floor

great laundry services and nice compact gym

self service laundry 5

guest laundry came in handy

great room facilities and access to laundry

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

wish there was on site laundry service

could have picked up the laundry in the room instead of having guests haul laundry to reception.

exaggerated costs for laundry, minibar and food

hours and lower prices for the restaurant and room service

the room service was amazing as well

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

i would give it full five stars if laundry machines were available

nothing .the gym could have some weights.

wifi wasn't strong, cell kept cutting out

small rooms. very small workout gym.

also we hire laundry services, very slow service and they return it dirty

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

the laundry is too small

pool was great- more of an adult relaxed spa vibe rather than a bunch of kids like other hotel pools

who helped us find what we needed in montreal, and ekaterina at the front desk and jane in the bar who were

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

one thing that really annoyed was laundry noisy

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

room service never came one morning, so the hotel had the restaurant deliver it

room service could work late hours.

bar was right sized and responsive and cheerful service

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

every hotel i travel to offers free wifi

the gym is well equipped with decent sauna and jacuzzi too

is located on a great area close to many places no need a car to go around, the pool was amazing, gym above my

have difficulty scanning- was able to order room service dinner with some trouble

my flight arrived on early morning in 7

the bathroom was incredible, and the hot tub and pool were great although both were pretty busy

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

great breakfasts, vry courteous staff, laundry room excellent

the staff were helpful, it was great to have a kitchenette and small balcony, and access to laundry facilities

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

nice facilities, pool, laundry

location, gym is very reasonably appointed and rooms are newly renovated

lastly, we didn t check before booking was the pet policy

location, room, gym

no room service.

of the staff member was very rude to our kids to the point where the youngest was scared

swimming pool and spa area is amazing and brand new

was wonderful except our room service waiter saturday night

free food for kids is amazing in the restaurant

the rooms were clean and comfortable and with 3 kids a fair size

the bar is open late, the kitchen closed an hour later than advertised

i think of the chemical using in laundry

pool & hot tub not open late

these hotel is very well equipped.. facilities covered free breakfast according to no. of pax

getting a room service menu

restaurant servers really helped me out, hurried to get us coffee and breakfast as we had little time

expensive. limited vegetarian options for dinner. laundry service not impressed and overpriced.

the hotel hard a laundry..i was able too doo all my laundry here

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

operated laundry was great and restaurant was good too

the wifi was weak, and broken laundry for a week

modern vibes and feeling. good food and good gym

great breakfast

staff friendly and helpfull good breakfast clean wifi

it was asian and delicious but the kids couldn t eat anything

the reception area is fun/pretty ~ the roof top bar is great

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

laundry quality

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

loved the pool and gym. hotel is well situated and very close to train station and metro.

hotel has some wear and tear and room service wasn t available for some reason

no laundry service

hotel laundry tray kept on same spot ( on the desk, were i move it from bed at night to sleep) for the 2

laundry team damaged my jeans when requested to rectify they could get the stain off

the only.negative was the gym. very few machines. no space to stretch. needs major improvement.

no fireplace as advertised

room service took a long while to get (just ordered 2

the pool was busy with kids, which i know can t be helped but just meant it wasn t as relaxing and i

however a suggestion would be to add spa services like massages

the pool area is very nice and has a great view from the 15th floor

location and room service