was difficult to get out of the parking lot

we stayed over the weekend including monday and we have kids playing at the walkway outside our room and made

delicious breakfast

beds are comfy, breakfast is good, clean, staff is nice

we stayed over the weekend including monday and we have kids playing at the walkway outside our room and made

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer

a laundry is available for guests

laundry matt was not working

was disappointed that the bar wasn t open to sit with friends and have a drink

had 1-3 swim instructors plus students in it every time we took our kids to swim

is not the most recent hotel, however clean with parking and near everything in the west island of montreal

very friendly staff, ease of location from the highway. good sized gym and pool for a hotel.

mostly pool for kids, they enjoyed it

laundry machine is not in service

small indoor pool!

place loaded with little kids coughing, sneezing etc all over the food, tables etc

carpets on floors should be washed more frequently.

place loaded with little kids coughing, sneezing etc all over the food, tables etc

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

laundry machine stated that it takes coins but it wasn't working

the pool is very nice and in the gym there are laundry facilities

the pool was nice and the gym great

breakfast was good my kids loved that but in my opinion, it's missing vegetables and fruits

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

location gym breakfast

all was good especially the bar lady

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for

the pool. it was very fun we enjoyed a lot. we tried the slide as well.

would of been a lot better if there was a laundry room.

com shows this hotels pools hours open till 11pm but the sign on the pool was 10pm

went for a one night stay with our 2 year old and 4 year old to use the pool

free parking

the room service was below our expectations

i left behind a bag of dirty laundry in my room when i vacated it

there was no laundry bag

location!! free on site laundry. good restaurant

the staff very pleasant and appreciated that, unlike other airport hotels i checked out, the bar / restaurant

my kids got to sleep a bit extra and we did not have to worry about calling

s ants in the laundry places, the rooms are loud, you hear the highway all night

we were also given a difficult time when asking for the key to do laundry

on-site laundry

apparently my kids don t need a bed

breakfast opened after we left

parking not free.

the gym could improve

the fact that the pool and gym is closed tje restaurant closed ..

at reception, had to wait a long time for a blanket for my kids and were not very helpful

friendly, helpful staff. comfortable bed. great gym. close to airport.

guest laundry is on the fifth floor

excellent 5 min. shuttle to and from airport. beautiful room.

no enough towels provided room service did not show up the next day.

the pool was great! the room was cute and functional

close to the airport, clean and modern with a pool and gym.

no laundry room. i was told to walk across the street.

put me in one of the rooms in the basement next to the laundry room

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service

no laundry on site, pay an extra 20$ per day for parking, a little complicated to get here !

no laundry

laundry sopeud83euddfc

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

there is a pool and small gym, and a client laundry room

very good airport hotel with an indoor pool and gym, a lounge offering tasty meals with good service, and a free

pool/workout room was great too

hotel bar always closed by 9:45 / 10:00 pm i would have enjoyed a drink but it was not

good to have a free shuttle service

wifi never did work during our stay so used our cell data.

the rubber coating on the weights in the well-equiped fitness room still smelled new

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service

the shuttle driver would not help me and i loaded all the luggage into and out of the van by myself

we needed to be near the airport and needed shuttle service

free wifi excellent

the shuttle was prompt

shuttle was available at request

no laundry

shuttle service, front desk, restaurant, laundry all very good.

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

mostly to save $ on laundry, you are not helping the environment

for breakfast buffet, even for kids

24/7 coffee station, laundry, excellent breakfast experience

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

loved the free laundry!

clean and organized well, parking and laundry and check in and out staff was really nice and

one great bonus is that the laundry service is free for all guests

breakfast is good.

food from room service was ordinary and cold some sleepers would be

the breakfast is not included but it is delicious, not really expensive considering the quality

just a note for fellow truck drivers looking for parking: 10/27/2024 - room for one truck in back by backing

no room service everyday

food was delicious, and the bar service was great

fitness is small but ok and clean

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul (at least

we needed a wake-up call on our last trip out of montreal pet airport, we were not woken up

free airport shuttle - spacious and cozy rooms - helpful staff from the shuttle driver to the

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

i asked if i can do laundry, and willing to pay but they said i am not allowed

didn t accommodate me for the change to make the laundry at the hotel

large room and laundry facilities location for airport is

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

dog friendly should not mean there is an unstated surcharge for the pet

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

the swimming pool was the best, we live where there is none and having my 10 year old swim per day was excellent

very clean rooms, good service, large clean pool

there was a laundry sign but laundry was broken

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

wifi did not work

ac in lobby or hallways no elevators terrible wifi connection you need to bring your own things (shampoo,

what others say, they did in fact have an airport shuttle

laundry was 4$ per load which is nuts

swimming pool was not functional first day there was a strange smell but it was resolved

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were

room service was prompt and the food was quite good

staff at the buffet, front desk, and the shuttle bus were all exceptional

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

pool was amazing

liked the building, the fancyness the cleanliness and the fact that it had a pool perfect for kids

the à la carte breakfast was very good and the buffet option seemed fine.

it s hard to have a parking when there is a party here.

an outside service for laundry and no money retention in check-in

if you're concerned about the security of the parking lot, no worries, as the hotel does offer steering-wheel

would be good to allow kids to join their parents in jacuzzi

wifi did not work until the following morning after 8:30am

great parking and close to everything

now as for the breakfast we were promised, it does not feed a person decently: yogurt, cereal bar and a muffin

breakfast staff smile

the only thing i will add is not having a good wifi connection and the tv was not working

was the bagged breakfast (yogurt, apple, muffin, fuit juice, bottle of water and a sugary granola bar)

for pets

wifi worked well

great hotel, comfy beds, excellent pool (the kids loved it), nice decor, recommended.

just perfect, location is great! restaurant and bar choice make it a must.

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged

good location ... good place ! we had a lot of fun ... pool maybe a bit too hot ...

like the wifi was not consistent

comfortable room and nice gym

the room service changed all our towels even though we hung them like it was instructed to do if we

room service, and no breakfast

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

free wifi, guest-laundry

the laundry has only one wash machine and dryer.

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

free wifi, guest-laundry

nonetheless, the kids enjoyed the pool quite a bit

no laundry

we had to find a laundry mat in montreal to wash and dry all our clothes

also, room service

but the worst was that an alarm clock rang in our room at 4am :-( then at 5am again :-( the kids slept but my

wifi signal was too poor

early booking no hassle got room first floor close to restaurant good parking excellent location

4 people were talking makes it loud and you cannot enjoy a calm morning as if you re in a kitchen

not secured wifi. found a dirty pillow.

parking on-site was a plus

breakfast was great, hotel pool was just what we needed.

spacious room, clean and beautiful. nice kitchen as well.

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

rooms, really clean, easy to get to place bell and centropolis, friendly staff, easy parking

he called a taxi and when i got to metro, big free parking lot and should ve taking my car and save money

parking lot was crammed.

ac did not work and it was really uncomfortable as the kids could not sleep at all and got allergies due to the

bring back hot breakfast or more choices

good wifi good free breakfast ~ many choice and refill fast good free private parking

friendly staff , clean environment and great breakfast

lots of free parking and the rooms were clean and comfortable

could not find the laundry ud83dude43

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

great offerings for breakfast. rooms were very comfortable. your staff made me feel valued.

indoor pool, gym and restaurant plus breakfast.

if i m being picky a breakfast of some sort to be included

there s a laundry too which is very helpful

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

laundry facilities was nice and affordable

there is a self serve laundry room which is super convenient

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

they had a ice machine and a coin laundry on our room floor

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

swimming pool was and gym service extremely good

wifi did not work on the laptop; we could not fix the issue

laundry stuffy- only 2 washing machines and 1 drier working

too close to the pool

mostly the pool

the wifi was not stable.

breakfast at the bar felt short staff

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the kitchen server was too polite and whatever asked for, served witha smile

reception area and very kind staff, the room with a modern style and fully equipped kitchen

was comfortable, breakfast was very good and the staff was very nice

the breakfast was nice and simple

if you stay on the first floor, you have to navigate laundry carts the whole time

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

the hotel should have had a laundry room. we had to recycle cloths.

better if there is a coin laundry machine as we stay long

same breakfast no laundry

i didn't do the breakfast thing

wonderful room/suite. perfectly decorated, top-notch utilities, excellent bed. good gym.

pool and sauna were well maintained

very expensive - room service was much more affordable but would have preferred the rs menu in a bar

kids loved the pool

kids loved the pool

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

they also extended a late check out, even when they were sold out

and commercial areas; available and engaging staff, happy to accommodate a generous request for late check out

he was asked if its possible to get a late check out as we wanted to go to church first

the room was very clean, though the complimentary breakfast had limited options, everything was fresh and

could have been hot water earlier in the morning, the bar could have been opened more often, bar should have

the bar could have been opened later

great location, friendly staff. good wifi

their bar and restaurant not open most afternoon and evening

lack of restaurant or bar being open although we were out so much of the time not a huge deal

heated toilets, room service, bath products

food on the room service was over priced for the quality of it, but the presentation was great

one interaction with host at the restaurant/ bar on our first evening

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

spa was smaller than expected.

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have

laundry facilities on site

room was well equipped it had a laundry room in it which i didn't expect

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

offer a room with a laundry machine and kitchenette great for a long stay with kids

facilities were excellent and they offered a laundry service that was great for us

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

do have young kids and we re a little worried on safety with bunk beds but the did fine, if we needed to switch

wifi wasn't that great.

no problem with wifi

wish the lobby and bar had more character. you cannot put anything in the mini frig.

definitely not a deal breaker, is the lack of a pool.

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

i was disappointed, because theirs no pool

we enjoyed their bar service and had very good sunday brunch

nice pool area and good laundry facilities

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

the laundry facilitiy was also a nice amenity

in this additional 3 hours front desk called twice to verify checkout time and room service came in even thou

i was disappointed when my room service order was incorrect one night

no pool or sauna in the hotel.

convenient for room service also

only complaint: the free wifi was very slow and drop often. but they do offer a paid internet.

laundry clothes return to customer a bit hit or miss at times.

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

gym facility not that great

but the hotel restaurant does offer room service, which i didn't take advantage of

no room service but covid is a concern.

that there wasn't a restaurant or room service offered at the hotel.

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

breakfast standard continental but hood start to the day.

there was shampoo in the bathroom but no little bar soaps to use for the sink

close to the underground city and many nice restaurants and bars

in the bed were not the most comfy, would've liked a better/clearer access to room service menu (maybe with a

room service is very exceptional

missing swimming pool and spa room light very complicated to operate

the view from the room. breakfast time very limited and i think no room service.

the gym was well appointed and we used it twice during our stay

tough parking situation, only valet is available. pet fee are high

the gym is very good too with lots of equipment

pet cleaning fee

slow room service. we waited about an hour to get food by the poolside.

a special mention to the women who was at the bar during the sunday night was really helpful

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

changing break fast menue adding roster to the room adding laundry room

wifi was too slow

carpet in the pet friendly room. the sheer drapes iv bedroom extremely dirty, ac was loud.

the breakfast offered is decent

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

great staff. solid breakfast. very nice to have self-laundry facilities on site.

great room facilities and access to laundry

guest laundry came in handy

also have self operated laundry machines

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

the laundry machine can be added more.

on top of that, great amenities, especially gym and swimming pool at 15th floor

wish there was on site laundry service

could have picked up the laundry in the room instead of having guests haul laundry to reception.

exaggerated costs for laundry, minibar and food

the cleaning lady took away one of our big towel while we were at the gym.

the fridge bar in the room is expensive. i rather have the fridge empty to put my stuff in it.

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

i would give it full five stars if laundry machines were available

the gym is 24h and the reception desk is quick and friendly

cozy rooms, gym 24 hrs, affordable

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

also we hire laundry services, very slow service and they return it dirty

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

the laundry is too small

location, clean hotel, ok restaurant on the premises and a pool that could be fun for kids

watch your kids when they're using the television

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra

we got the room of 16th floor at the beginning, right under the gym

bad communication, bad room service and not cooperative

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

one thing that really annoyed was laundry noisy

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

king room is beautiful, i love all of those windows and the armchair by the fireplace

kids wanted to try a different location the last few visits

pool facilities and gym.

room service 10/10

location is great. staff are excellent. air conditioning works. gym is pretty nice.

i didn't have time to swim in the pool but it looked beautiful too

needed to do our laundry especially since one of our luggage was lost

everything was upon expectation except wifi speed.

clean, very friendly and helpful staff. great breakfast.

enjoyed the pool, gym and free breakfast

the wifi was not connecting to my devices and extremely weak network.

the staff were helpful, it was great to have a kitchenette and small balcony, and access to laundry facilities

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

clean, decent size, good location, convenient breakfast, fully equipped private kitchen, laundry facilities,

plus a swimming pool and laundry facilities on the penthouse floor

nice facilities, pool, laundry

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

operated laundry was great and restaurant was good too

laundry room available

laundry service is fast and good value for money with the item expertly cleaned