needed to do our laundry especially since one of our luggage was lost

tile around the pool was extrenely slippery

enjoyed the pool, gym and free breakfast

the wifi didn't work in some spots

hospitality and breakfast

excellent and fast room service. very nice room and facilities.

very expensive - room service was much more affordable but would have preferred the rs menu in a bar

wonderful room/suite. perfectly decorated, top-notch utilities, excellent bed. good gym.

asked about the spa services and i was given a very vague response such as i need to take a shuttle - ok where

i had booked myself for a spa massage and it was absolutely fab

an outside service for laundry and no money retention in check-in

because of the outside parking (and the big issue in montreal area with the cars stolen) you can borrow a

cleanliness. the pool, sauna and gym were opened this time. we love it

pool had a lifeguard which was great for our kids

that the indoor swimming pool and sauna were closed due to the health regulations during the pandemic

noisy, walls and floors lack soundproofing, wifi reception poor, free breakfast, what breakfast

room was clean and the wifi was fast--which is important as i work when i travel and i deal with large files

the wifi was slow/didn t work most of the time

needs netflix/smart tv and more pool equipment i.e. noodles/lifejacket for kids

great bar area , quick and easy hotel

good location, clean room, ample parking

shuttle driver from airport was extremely rude

the food, the shuttle, employees are very nice and the hotel has been renovated

laundry matt was not working

such as the guest laundry room and gym are fantastic

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

room due to laundry machines running

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer

also good to have access to the shuttle from and to the airport

very few luggage carts. no place for kids to play

the room is very clean. breakfast was good and kids love the food

we stayed over the weekend including monday and we have kids playing at the walkway outside our room and made

did not care for the breakfasts that are included each morning- they ran out of coffee, milk and cereal bowls

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

the location close to convenience store and wifi.

comfy bed and easy parking off the highway

were quite pleased with our one-night stay - it is a standard motel setup with parking in front of our door,

will wish they give more towel since they have a spa in the room

that is a rip off when they advertise they are pet-friendly

of fresh towels in the spa area and very slow breakfast service ( more than an hour wait for a simple

staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

the pool was closed for some work. my grandchildren were disappointed.

location, very functional gym and decently sized

would of been a lot better if there was a laundry room.

breakfast not included, wifi was slow and unreliable, staff could be friendlier.

to be able to bring puppy with us- pet friendly

the gym should provide drinking water

there was people running and screaming in the holloway , woke up my 2 year old , also asked for a late check

good lively bar well staffed

close to the airport, the free shuttle was easy to find

no room service.

no room service. long walk if you have a room on the other side of the building.

checkin easy. room adequate. shuttle on time.

there is a pool and small gym, and a client laundry room

laundry sopeud83euddfc

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

pool could ve been more clean.

pool wasn t opened

guest laundry is on the fifth floor

good rooms, nice bar and food, good gym.

friendly staff, convenient location, airport shuttle, easy to get snacks and ice.

there is no room service but it s very easy to order food in and the people at the reception will give you

near the airport and provided free shuttle service to the airport

the only thing i will add is not having a good wifi connection and the tv was not working

should have more parking space

the room service was prompt to come and clean up and left extra towels before we could ask

breakfast was okay.

your gym

one great bonus is that the laundry service is free for all guests

loved the free laundry!

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

clean and organized well, parking and laundry and check in and out staff was really nice and

24/7 coffee station, laundry, excellent breakfast experience

the plug ins were broken and 2 were hanging from the wall (dangerous for my kids and to try to charge my phones

easy and plentiful parking

no room service everyday

the beds were comfortable and wifi was really fast

the dept of health needs to look into that kitchen

we needed a wake-up call on our last trip out of montreal pet airport, we were not woken up

enjoyed pool and hot tub

they also let me hang out in the waiting area until the shuttle service began for the airport and asked if i

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete

via rail shuttle. i accidentally double booked and they were great about helping me out.

i asked if i can do laundry, and willing to pay but they said i am not allowed

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

large room and laundry facilities location for airport is

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

pool was smaller but clen and good view

no netflix or other applications on the tv, gym was very very basic, so was the breakfast

no lights in the swimming pool room

wifi worked well

it has a lively bar

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

most of all, and my first consideration when booking any hotel - i loved the pool

gym need some love and tlc and missing basic equipment

is difficult to provide an objective judgement since, because of the covid pandemic, there was no room service

pool was closed for the first 2 days of our 3 day stay and no one told us when we called in over

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

there was a laundry sign but laundry was broken

missed the continental breakfast, but the owner was very sweet and allowed me to have a coffee anyways and from

the bar was closed

area felt very industrial. breakfast could be better.

laundry was 4$ per load which is nuts

wifi did not connect to cellphone. manager gave us a discount to compensate.

loved the fancy coffee maker in the room and pool area was well-maintained

lastly, the room had a lan cable for tech savvy guys this is a+ in case the wifi shuts down

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

gym was okay but water in there was warm and not enough towels

pool with slide for entertaining the kids

price of the breakfast is just excessive the pool was declared as closed which was a pity and the gym is very

pool was big and slide popular with kids

the laundry has only one wash machine and dryer.

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

free wifi, guest-laundry

was ud83cudd97, eat with appetite. breakfast was awesome.

we liked the size of the room and the comfortable beds. the wifi was easy to access.

could not find the laundry ud83dude43

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

food and room service

cleanliness of the spa and pool in the basement

no buffet style breakfast available, only menu style waited at table

to have laundry washer dryer on site

same breakfast no laundry

the hotel should have had a laundry room. we had to recycle cloths.

if you stay on the first floor, you have to navigate laundry carts the whole time

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

only think i didn't like was the battled water was in the bathroom instead of the kitchenette

no pool for the kids

nothing as we just stayed for one night. we didn't try the gym as we didn't have time.

easy to reach by car and just a short ride from montmorency metro station where ample parking space is available

breakfast baked goods were a little dry.

staff, easy acces, parking

ac did not work and it was really uncomfortable as the kids could not sleep at all and got allergies due to the

location and pet friendly

pet friendly, bed and breakfast

little dog barked one time (stranger on our door room) she ruined our vacation (the website says (pet friendly

early booking no hassle got room first floor close to restaurant good parking excellent location

great hotel, great pool

would have used the hotel bar if it had been open, not closed due to covid

the pool is quite small and was crowded.

easy check in, friendly staff, plenty of parking

nice gym

comfortable room and nice gym

the room service changed all our towels even though we hung them like it was instructed to do if we

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

no laundry

we had to find a laundry mat in montreal to wash and dry all our clothes

lamp didn't work hvac noisy had to ask how to connect to wifi no guide on tv

they have rooms with kitchenette , microwave and they also provide a baby crib bed

they have cable tv which makes my kids busy.

there is a self serve laundry room which is super convenient

free use of laundry machines, available 24 hours.

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

there s a laundry too which is very helpful

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

they had a ice machine and a coin laundry on our room floor

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

we were not advised that we need to book the pool in advance! my kids were not happy about it!

info was provided in the room about the hotel facilities (pool hours, restaurant info)

laundry stuffy- only 2 washing machines and 1 drier working

the gym and pool amenities

pool area was dirty, water in pool was dirty. light was burnt out in the sauna.

the water in the pool were

the gym had variety and water replenishment station which was super convenient

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

the pool is small and gets quickly crowded rooms need more dusting/

kitchen was a plus to prepare food

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the breakfast was a typical continental style.

i didn't do the breakfast thing

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

also, the wifi didn't work very well for some of my stay

able to use the gym at the hotel across the street

told me ' we upgraded your room to a suite' i was wow , that's so nice , i asked does it have fireplace as my

the wifi was weak, should be better

the gym is too small.

a private event meant the bar was closed one evening.

could have been hot water earlier in the morning, the bar could have been opened more often, bar should have

restaurant closed to early no room service flexibility

wish the lobby bar stayed open till late or if they atleast had a minibar would ve been great.

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

i also had to do the laundry while staying in this hotel, for which i had to go to another building

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's

they upgraded my room, and i had kitchen and laundry room too

laundry facilities on site

room service, cleaning staff was very efficient and helpful

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

the bar was great

wifi is complementary, and shower pressure is also very strong

pool is very small and the sauna was closed due to covid

facilities were excellent and they offered a laundry service that was great for us

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

the wifi speed is a bit slow.

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

loved the room service as well

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do

- bed extremely comfortable - room service excellent, food excellent

accommodations for our pet were great

in renovations and no kitchen service

in this additional 3 hours front desk called twice to verify checkout time and room service came in even thou

had roses placed in the room before we got there, place us on a high floor, and then at night, room service

laundry facilities

there are self service for laundry, which is very helpful for a long stay

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

the laundry facilitiy was also a nice amenity

and there was a guest laundry

just shampoo, soap bar and body lotion

close to the underground city and many nice restaurants and bars

breakfast standard continental but hood start to the day.

location, spacious room, cleanliness, breakfast

nice confortable bed and huge shower! breakfast was a nice bonus

spa was a little expensive for the services i received

the bathroom is fantastic and bar george is stunning!

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

no breakfast or room service options from what i could tell (i might be wrong); but there are amazing meals 2

in the bed were not the most comfy, would've liked a better/clearer access to room service menu (maybe with a

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

the gym was closed

no pool or drinking fountains to refill bottles

hotel and the staff were all extremely nice, especially the guy at the bar , could not of been more helpful very

changing break fast menue adding roster to the room adding laundry room

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

do not bring kids

the kids felt specifically bad

the kids felt specifically bad

too may kids not quiet and the tv channels were very

very good gym

too may kids not quiet and the tv channels were very

the gym access 24 hrs was a plus

we did order room service, and it was executed to perfection

they do a very good breakfast buffet and have a guest laundry

great staff. solid breakfast. very nice to have self-laundry facilities on site.

great laundry services and nice compact gym

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

the laundry machine can be added more.

also have self operated laundry machines

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

charging features, bar downstairs, king bed

exaggerated costs for laundry, minibar and food

could have picked up the laundry in the room instead of having guests haul laundry to reception.

wish there was on site laundry service

no pool. not so much for kids.

wish the bar and some food was available a bit later.

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

i would give it full five stars if laundry machines were available

cozy rooms, gym 24 hrs, affordable

the room service missed a day of cleaning

also the late check out fee with my next flight being so late in the day

the laundry is too small

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

also we hire laundry services, very slow service and they return it dirty

pool/spa were wonderful

suite also included a little kitchenette with sink and refrigerator

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

the wifi did not work

and helpful staff, very convenient to have breakfasts at the hotel, room service was very helpful

bad communication, bad room service and not cooperative

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra

one thing that really annoyed was laundry noisy

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

pet friendly

great location and room service. spacious bathroom

location is pretty good. room service is awesome

the pool was a great bonus for my kids and we used it more than i had anticipated

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was

the hotel bar was great

to go cross the busy street for parking, inside the building was old, no laundry facility, no ice machine, ac

the laundry area the floors were never cleaned with crumbs & debris everywhere

the hotel also does not have any washing machines on site so it was impossible to do laundry

like everything it was very good hotel and the location was excellent and i like the free parking it's not

suite room was missing any type of utensils, plates, cups and cooking equipment which made the kitchenette