laundry room available

the hotel hard a laundry..i was able too doo all my laundry here

laundry service is fast and good value for money with the item expertly cleaned

the wifi was weak, and broken laundry for a week

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

laundry

plus a swimming pool and laundry facilities on the penthouse floor

good size room, helpful staff, great facilities - pool, laundry, breakfast buffet

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

they were really nice but in checkout they charged me but they don t let me stay with my sick kids my son has

one of my kids was sleeping so i could not change the room

no room service or house cleaning due to covid but they asked us to call if we needed anything

dated and seats was broken, 1 treadmill didn t work properly other than that it was nice little gym

i think of the chemical using in laundry

getting a room service menu

i really liked that the hotel was very pet friendly, they even provided us a spacious room

there is a playroom for kids, and our 3yo received a free gift ( a toy stuffed animal and chocolate)

fitness/spa and the friendly people who worked there

clean, amenities like the gym, pool, sauna were great

thing is i would love for the jacuzzi in the spa be able to turn on the bubbles, but that s it

that there is no breakfast room service

the room service drinks were actually a decent price

also used the gym, dry sauna and pool, which has a nice city view

bad communication, bad room service and not cooperative

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

modern, clean, had everything that i needed. great bar and restaurant as well

the wifi did not work

great decor in and out. the bar and restaurant were also very good.

room service was also perfect

slow room service. we waited about an hour to get food by the poolside.

also, food at the restaurant and room service was

clean room, perfect location. very nice and helpful staff. pet friendly hotel.

we stayed the same weekend as a bunch of children s hockey teams and kids were running all over the hotel,

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

was very courteous and cooperative and facilities for early check in after a long haul flight

that you had to inform the front desk to have room service- making the bed, clean towels, etc

of people checking out - very small room and small toilet, very worn out - no restaurant and no room

facilities were excellent and they offered a laundry service that was great for us

wifi wasn't that great.

the wifi speed is a bit slow.

wifi, clean bed and ac

with kids), but that seems like the normal way to do it in quebec

the laundry facilitiy was also a nice amenity

great stay. clean. very pleasant and helpful staff. laundry facilties.

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

nice pool area and good laundry facilities

there are self service for laundry, which is very helpful for a long stay

pet friendly

room service stopped by way to often.

location is very central, the staff is helpful and friendly, and the bar and restaurant are excellent

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

i was disappointed, because theirs no pool

another bad experience was the laundry service

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

great laundry services and nice compact gym

self service laundry 5

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

one thing that really annoyed was laundry noisy

loved the fireplace, tub, and bedding

comfy bed, spacious room, hot tub, kitchen

large comfy room. kitchen was a bonus. all the staff were wonderful, friendly and super helpful.

wifi was slow

hotel room but also has small kitchen which is a plus

i spent about two hours in the huge spa bath when i arrived (and i was recovering from a small injury to my

laundry team damaged my jeans when requested to rectify they could get the stain off

hotel laundry tray kept on same spot ( on the desk, were i move it from bed at night to sleep) for the 2

no laundry service

room service -kitchen close~11:00

you can t schedule room service for the next morning and the spa was being renovated.

basic standard, no bar, no gym, no laundry service

on the morning we left they decided to tell us the kitchen wasn t open and they didn t make takeaway

wifi was excellent

excellent breakfast nice bar friendly staff great hotel

wifi is a bit tricky but we sorted it out with the help of the front desk

were not very friendly and i was shocked to find out the laundry service doesn't run on weekends

perfect week end with kids !

we also appreciated the gym, while the pool was actually a kindergarten: young kids playing in the water, so

husband and i went to town away from our kids for a few days

bed, was comfortable spacious, clean nice gym & sauna location - easy to get to places, train station near by,

it was our 20th wedding anniversary and the hotel had spread rose petals on our bed and bathroom along with

room service, cleaning staff was very efficient and helpful

the spa is amazing and the staff is very nice and helpful

i also planned the rose petals, it was super cute

everything was excellent especially the room service and the room itself

better choice's for breakfast. warm food also please!

modern vibes and feeling. good food and good gym

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads

it was asian and delicious but the kids couldn t eat anything

common spaces were fun and cozy, also near bar to grab a few drinks while the family played chess

good laundry facilities with room for several people to do laundry at once

falcilities - especially swimming pool, gym room, laundry room

also appreciated the on site laundry facility and indoor pool

on the top floor we enjoyed the pool, fitness center, terrace, and even a coin-operated laundry (washer and

everything. spacious rooms, comfy bed. self serve laundry. perfect location

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

clean cultured and treat you with respect very good breakfast and nice staff highly

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

the breakfast bar is uninspiring but adequate.

there is a good restaurant downstairs and a great bar next door

no hand cream laundry machines defected rude staff in case you don't know french

location from train station, also they have a laundry facility

very helpful staff i liked that you have guest laundry facility i liked your gym facility

we could hear the laundry machine going. every day! through all spinning cycles.

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

white shirt during room service to be frank it probably got picked to in the white towels for laundry

the swimming pool and hot tub is so adorable my kids love it.

) pool with laser (non-chlorine) pure water and fine temp in a beautiful sky setting

room service until 22

there was no breakfast service to judge but the location, room size, cleanness and inside room service were

the view from the room. breakfast time very limited and i think no room service.

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

old mansion updated w clean modern look - great bar and restaurant , great staff

there is no room service in the evenings/night

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection

a bit of noise from the people in the street. no laundry.

only one, ver busy elevator, also used by hotel staff for the laundry

coffee machine in the room rooms renovated laundry washing by load is good

to compensate for it, they offered free laundry, which was fine

location for exploring downtown, clean and good a/c, good wifi connection, fridge and shower worked well, lots

room service was good

we are 2 adults and 2 kids 8+11

hotel doesn't have a lot of public space (lobby, pool, etc), so it was hard to find a place in the hotel to do

nice big comfortable clean rooms and the hotel bar has a ultra relaxed atmosphere, the check in / out experience

no pool or sauna in the hotel.

huge cinema room with bean bags. comfy king size bed, bath robes for the pool

renewed ! spa amazing ! room veeeery spacious

loved the pool and hot tub

fantastic facilities too with restaurants, bar and spa etc

room service meals were not hot

close to the old port, friendly and helpful staff, comfortable bed, lovely terrace and good size gym with view

no onsite restaurant or room service, but close to other eateries.

there was no alcohol in the minibar and room service was not available due to a private event in the restaurant

wish there was room service. but restaurants near by were open late and delivered.

good location, nice bed, good refrigerator . did not check the gym.

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

there's no laundry room

it was uncomfortable for my young kids

was super comfortable, everything was working fine, great location, great to have the gym, personnel super kind

everyday same nothing for kids no chocolate milk or white milk breakfast need to change could give egg or pancakes

wifi never works

wifi did not work ever, walls very thin, needs major room updating bathrooms very small

quiet, friendly staff, affordable, warm, carpeted, good wifi, comfortable bed, free continental breakfast & a

doors were dirty wifi directions on phone were incorrect and outdated

wifi microwave rushed check out

i would give it full five stars if laundry machines were available

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

water bottles in room or room service available but it is fine and doesn't make a lot of

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged

nothing! bar closed early, especially after the game, would have liked to grab a bite to eat!

onsite free laundry and coffee

lots of room, super friendly and helpful staff and free laundry.

and they have a free laundry

helpful staff, easily accessible laundry room, no charge washers and dryers, great location

accessible location, free laundry, you can cook and they have lounge if you want to place to

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access -

- super tea 24 hour--- super super location-perfect staff--- everyone was absolutely lovely laundry facility--

there is also laundry room

reception should introduce clients to the laundry and gym services

laundry on site for $2/load

no laundry service

the harsh chemicals from the laundry. overwhelming smell of laundry detergent.

it seems that those bedsheets/duvet are very old and only laundry can not clean it properly anymore

wish the bar opened later

modern rooms, comfortable bed, fast wifi, and smart tv (to connect to my own netflix)

complimentary guest laundry which we appreciated

laundry facilities were super handy and the staff was incredibly kind and accommodating to our

to wait to use them because there is only one set for the entire hotel to use (there's another laundry room in

not better facility for laundry

friendly and helpful staff. good breakfast. laundry machine.

the laundry/microwave room was a bit gross

plus they want 6 dollars to use the laundry machines

microwave was in the laundry room

good location. had laundry room

minimal amenities, pool, laundry, leisure areas

was really hard to set, we had to go back to the front desk twice to reactivate our keys, room service was a

great room, friendly staff, and centrally located. my son loved the gym.

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and

pool and terrace, gym, location, room style, bed & begging, shower, auto light in bathroom, security in elevators

pool area is really busy and kids going crazy in the pool

room had no desk for working. no laundry service.

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

she was super helpful, friendly, and helped me with my early check in and giving me great advices about locations

the wifi connection wasn't good.

staff is very friendly. location is perfect. good gym.

it was also very convenient to stay there for us as they are pet friendly hotel

great location and room service. spacious bathroom

hotel location and gym were excellent.

the bed was super comfy. the bar was really nice.

have no customer service, the hotel at night time can be sketchy if walking alone, they offer no room service

gym equipments are not working when plugged in but you can use it on manual

gym was lacked equipment

how simple it was, the pancakes and croissants were undercooked and people are travelling with kids for competitions

i didn t end up going to breakfast

good laundry facility

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

needs to be more selection for kids meal

the gym and pool were good, reception area was spacious and relaxing to wait in

the breakfast was great, and the koi ponds lovely to look at. kids loved it!

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

changing break fast menue adding roster to the room adding laundry room

clean and tidy room, wifi was good, nice area of downtown montreal

have stayed in dozens and dozens of choice hotels and found breakfast disappointing

their breakfast was nice

exaggerated costs for laundry, minibar and food

could have picked up the laundry in the room instead of having guests haul laundry to reception.

wish there was on site laundry service

breakfast was great as well

gym was no good but otherwise nice hotel

when we tried to use the laundry room, we found no detergent was available for purchase

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

there were laundry facilities which were very handy

bedroom was large and clean, and we had an added bonus of having a small kitchenette with a fridge, cooker, and

breakfast was very complete and much better than expected

it was wonderful not having to return home with chores to do (laundry)

good gym staff were amazing - nothing was too much trouble good having kitchen and laundry location was good

clean and have laundry inside of room !!! best city view

is new, room space is big, with laundry and kitchen, which is very friendly for family

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

laundry quality

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

the gym was also very extensive and offered everything i could want or need

in the washroom, there was an electrical outlet unattached and hanging away from the wall, the wifi was intermittent

also we hire laundry services, very slow service and they return it dirty

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

the laundry is too small

lots of good amenities including pool, hot tub, sauna, and gym (and full spa but didn't have chance to use)

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

no wifi? it's 2018.

well equipped spacious gym

no room service available after 10pm

wifi was not available we tried serial times

location, very nice room, excellent gym, great views, and they let us check in early

not even room service delivery

room service wasn't great

minus for the loud music in the lifts and lobby bar at night

staff left stuff animals in our room for the kids which was a nice surprise for them

hotel design and decor was great! room service was great! ;)

nice hotel with all facilities, more than enough free laundry

lobby was full of huge buckets of bedding heading to laundry

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

there was only a microwave in the kitchenette, and no bowls, so cooking wasn t really an option

their bar and restaurant not open most afternoon and evening

lack of restaurant or bar being open although we were out so much of the time not a huge deal

the gym is too small.

room appeared to be directly under the gym, and guests frequently dropped weights on the floor, making this not

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

breakfast: too few choices, presentation was terrible gym: too small.

no gym

fireplace

breakfast options might be limited

when i asked if i could use the laundry service free of charge, the supervisor agreed and confirmed a full

no laundry facility.

kids friendly

(the guests were quite rude to my kids)

two-twinsize beds are very spacious, but not queen-size beds, so for the family of 4 (2 kids), the beds are a

room view was disappointing, no privacy, while the laundry service was closed during two subsequent federal

was nothing i did not like but would of wished that could been available for kids would be a game room and the

too many kids in the pool

chocolate sachet in rooms or available on request and access to options for in room service

the front desk staff are very friendly, and the room service is both fast and polite

it'd also be great if it was clarified upfront that some hotel services (like laundry) are not available on

we were allocated room 4th floor, next to laundry chute overlooking yard which housed rubbish bins

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

there were stains when we opened it up for the kids to use

this is the third year for me and my kids when we make trip to montreal staying in the embassy

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

it even had a laundry room to wash clothes

the laundry service was confusing

laundry room (need to use coins) present

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the

had kitchen inside the room, was quite big the room and they had laundry station

we also used their laundry which worked without problem

of restaurants close by the continental breakfast was better than most i ve come across coin laundry

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

i used the laundry room (coin laundry) on the first floor two times

also have self operated laundry machines

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

the laundry machine can be added more.

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

staff was very friendly, especially to our kids and the topfloor pool kept them happy

they charge me for laundry in us dollars, but give me canadian dollars

about this hotel, location couldn't have been better, staff very helpful, was able to my laundry which was an

plus i was pleased with a laundry room downstairs in the basement level floor

a bit rundown going to the basement for laundry.

location, size of room, breakfast and access to laundry facilities

were in a room in the far corner of the hotel, room 215, wifi wasn't the best in that room, my phone and computer

wifi is terrible and when traveling from abroad that was very inconvenient

no room service for breakfast

room service menu very limited and no light dishes as it comes from a restaurant nearby rather than

holes in ceiling, no electric fireplace, sewer smell in lobby probably was a nice hotel 20 years ago, but

towels smelled like they are washed with the kitchen laundry- also they were thin and we were given just 2 sets

we double checked our bill on the way out and found some laundry accounts which were not ours, included - the

the facilities such as the on site gym and restaurants were wonderful

the food at the brasserie 701 is very good and the room service prompt

i've never had such a huge, and beautiful space

it was also great to have an accessible self-serve, well equipped laundry

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

not enough light in the bathroom. should reconsider the towel bar placement

great staff , great pool and leisure facilities, nice room , good bar , ok ok restaurant area

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

lobby, table service, and bar with fireplace and sitting area are chill and comfy

the gym is downstairs without really a lot of natural light - and is small - but honestly it is a

gym was very tiny and packed with people

would have been good to know in advance that the bar was to be closed all evening for an event, but the staff

it was only two nights luckily but i guess i could have done laundry if i stayed longer

there was in unit laundry with detergent

we appreciated the coffee pods and laundry detergent

and finally, the dryer didn t work it just tumbled the laundry around in cold air

bring your own laundry soap if you plan to use the washer and dryer

noise and late night bar patron noise was excessive

room faced onto the street which made for night noise given a bar across the street

breakfast was truly excellent every morning!

evening room service would have been a nice option

we loved the bar on sight - best old fashioned cocktail there