could not find the laundry ud83dude43

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

we were only in laval for a weekend wedding but we fit in time to use the pool and also get a workout in

the pool and spa area

premium wifi should be free

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

free wifi, guest-laundry

the laundry has only one wash machine and dryer.

breakfast was nice but pricy. we ended up going to small family restaurants for 1/2 the price

hotel undergoing renovations. this made parking and walking difficult.

if you stay on the first floor, you have to navigate laundry carts the whole time

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

the hotel should have had a laundry room. we had to recycle cloths.

same breakfast no laundry

to have laundry washer dryer on site

good wifi

parking breakfast was excellent staff was friendly bed was comfy just off the highway, easy to get to

parking breakfast was excellent staff was friendly bed was comfy just off the highway, easy to get

my kids (older) as well as i found the beds to be very comfortable

staff, easy acces, parking

spacious room, my kids enjoyed it a lot, breakfast was really amazing, lot of options

inadequate handicapped parking

free breakfast was acceptable

everything! staff, location, room, breakfast.

easy to reach by car and just a short ride from montmorency metro station where ample parking space is available

parking on-site was a plus

the gym is basically nonexistent. impracticable, really small and poorly equipped.

hotel but no indoor pool as advertised (spa only

bath robes, bar fridge, hot tub, fireplace, lots of towels, kind size bed what not to like?

could ve had more activities like a gym or an indoor pool

longer quality towel for the pool

just perfect, location is great! restaurant and bar choice make it a must.

great hotel, comfy beds, excellent pool (the kids loved it), nice decor, recommended.

it has a lively bar

the kids loved the pool

should have more parking space

time and effort wasted setting up the free wifi breakfast in a bag is not what i was looking for

the room service was prompt to come and clean up and left extra towels before we could ask

good location, friendly staff,very good breakfast included in the price.

free parking, hot breakfast, clean room and friendly staff

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

the rooftop bar is exceptional never had a hotel like that

like the wifi was not consistent

the room service changed all our towels even though we hung them like it was instructed to do if we

would of been a lot better if there was a laundry room.

to be able to bring puppy with us- pet friendly

we were given early check in as well

was not clean facilities like gym and pool are closed lol no slippers with your robe in the room which was

i asked him to send room service to remove it, and he said that there was no room service

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

one of the best residence inn breakfasts i've ever had.

room, large with excellent kitchen facilities ie large refrigerator, oven/ microwave and accessories

had the bedroom as its own room, separate from the spacious sitting area, dining area, and full kitchen

the oatmeal bar was a great treat from packaged oatmeal

laundry was 4$ per load which is nuts

they advertise that the shuttle comes every 15 minutes to the airport

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations

swimming pool area smelly

wifi did not connect to cellphone. manager gave us a discount to compensate.

1.- location. 2.- the parking lot.

the dept of health needs to look into that kitchen

hours for restaurant and bar not great and would need improvement to be a real business

helpful staff and ample parking

the plug ins were broken and 2 were hanging from the wall (dangerous for my kids and to try to charge my phones

one great bonus is that the laundry service is free for all guests

it had a few nice surprises like free laundry facility , the afternoon tea, gym etc

24/7 coffee station, laundry, excellent breakfast experience

clean and organized well, parking and laundry and check in and out staff was really nice and

loved the free laundry!

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe

includes free breakfast, and has a nice indoor pool with a slide for kids

rooms are clean, great facilities and good breakfast. will come back for sure

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for

the room is a bit small but cozy. breakfast is good as standard.

the pool is very nice and in the gym there are laundry facilities

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our

laundry machine stated that it takes coins but it wasn't working

no kids running amok or jumping into unsupervised pool

were good, very well equipped kitchen, dishwasher, fridge and microwave

laundry machine is not in service

pool and gym were great

room was perfect for us and for doing business location good as well pool and gym were lovely

hockey team kids were a bit load in the

updated decor breakfast pool great for families

service from airport kept us there for 40 minutes, no laundry facilities, and location requires a car if you

there was a laundry sign but laundry was broken

shuttle service was great

for a quick nights sleep before or after travelling, it is exactly what you need - plus, the free shuttle to

the rooms had a small desk, mini fridge, and wifi

also advertised that there was a laundry room that the front desk said they did not have - the attitude of the

close to airport,easy access and free parking

the restaurant at the bar was great

great service at the bar and breakfast was very good

although there were many room service staff available that i personally seen but they do not want to support

the hotel also does not have any washing machines on site so it was impossible to do laundry

the laundry area the floors were never cleaned with crumbs & debris everywhere

to go cross the busy street for parking, inside the building was old, no laundry facility, no ice machine, ac

so big and spacious with a full kitchen

the server in the bar she has no sense of customer service

no laundry

we had to find a laundry mat in montreal to wash and dry all our clothes

didn t have time to use pool or spa but would def visit again

gym in the basement is one of the best hotel gyms we've experienced

evening bar for light snacks and a drink was convenient

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

, bar and restaurant); we just made it under the wire to catch a meal before the bar/restaurant

room service was very fast and the area was quiet.

pool was great

they also let me hang out in the waiting area until the shuttle service began for the airport and asked if i

i asked if i can do laundry, and willing to pay but they said i am not allowed

the atm didn t work, the halls were loud, the laundry was unavailable for two days with loads and loads of

large room and laundry facilities location for airport is

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

is good, there is a coin-operated laundry room and dryer it's far from anywhere except the airport

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

laundry facilities was nice and affordable

there is a self serve laundry room which is super convenient

free use of laundry machines, available 24 hours.

there s a laundry too which is very helpful

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

they had a ice machine and a coin laundry on our room floor

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

very modern room. swimming pool and gym room usage is included for the stay and very spacious.

hospitality, spacious room, comfy bed, gym and pool readily accessible, starbucks and pa right next door

laundry stuffy- only 2 washing machines and 1 drier working

the gym was very good, and the pool looked very nice although other people were using it

the sauna and pool were closed for maintenance

room was a great size for three adults. staff friendly and helpful. really good gym facilities

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

t check in - system failure came late to my appointment mixed feelings with staff paid wifi

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the kitchen server was too polite and whatever asked for, served witha smile

very friendly staff, nice breakfast, clean and large rooms.

cleanliness, pool and overnight staff was very courteous

easy access location, parking availability, big room and comfort bed, laundry s room

the only laundry machine in the area was not working

laundry was not functioning during our time

only one laundry machine for the whole hotel and that was not wotking either.

the amenities were not that great. there was no room service in the middle of the night.

no laundry

shuttle service, front desk, restaurant, laundry all very good.

mostly to save $ on laundry, you are not helping the environment

easy to get to work , for my meeting , good breakfast , clean rooms , laundry , great stay

pool a little cold but with the mix spa and pool it was ok

location!! free on site laundry. good restaurant

there was no laundry bag

i left behind a bag of dirty laundry in my room when i vacated it

we had 2 small kids, one in baby stroller and lots of luggage but there was no facility to help us get to the

if the room service can be available all night, that would be great.

airport shuttle was right on time

the complimentary drinks at the bar were so appreciated as we made sure to enjoy them

couldn t fit my 2 kids and my husband and myself in that bed

location, lots of parking, breakfast

clean, confortable, good location, parking and breakfast

there was no laundry facilities and no room cleaning for 3 nights

attendant on one of the days had no clue how the laundry works

beds were not comfortable wifi was not good, was very

they should be clear up front about what guests should expect e.g. room service: no

parking was secured with a gate

guest laundry is on the fifth floor

funky decor in the rooms, great shower and a fantastic, well-equipped gym for a pre-flight morning workout

shuttle picked me up after midnight used all the facilities between 1pm and 9pm dinner at the bar (tapas) the

i like the most that they offered the late check out as our flight is late in the evening

it's very close to the airport with a free shuttle

we were allowed a late check in past midnight and a late check out which was very

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

parking not free.

the fact that the pool and gym is closed tje restaurant closed ..

every thing..friendly staff, shuttles to the airport. delicious breakfast.

free wifi excellent

wifi stopped working on the final day

close to the airport, parking availability during our 7-day trip (very affordable), shuttle to/from airport

it is not fancy, but it was clean, not noisy, comfortable, with good wifi

shuttle service was prompt, facilities are simple but adequate, staff is great.

no laundry

put me in one of the rooms in the basement next to the laundry room

no laundry room. i was told to walk across the street.

no laundry on site, pay an extra 20$ per day for parking, a little complicated to get here !

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service

staff was great! close to the airport with 34h shuttle service. fitness centre was good.

the rubber coating on the weights in the well-equiped fitness room still smelled new

beautiful room, very spacious shuttle service and restaurant were excellent!

good to have a free shuttle service

looked like he was running the bar also

there is a pool and small gym, and a client laundry room

the hilton had laundry facilities, a gorgeous rooftop pool and jacuzzi, well appointed gym, on site restaurant

laundry sopeud83euddfc

is very close to the airport, and they have a shuttle bus

kids loved bagels

to complain about the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we

everything is fine and nice. staffs are kind and have self laundry room. breakfast was fine.

a laundry is available for guests

i liked the convenience of having the laundry facilities so close to my room

laundry matt was not working

shuttle driver from airport was extremely rude

had 1-3 swim instructors plus students in it every time we took our kids to swim

was disappointed that the bar wasn t open to sit with friends and have a drink

maybe more options for vegetarians in the breakfast bar and restaurant.

the facility had everything, room service was great and we really loved the room.

on-site laundry

s ants in the laundry places, the rooms are loud, you hear the highway all night

we were also given a difficult time when asking for the key to do laundry

i did not have a chance to explore hotel facilities and try breakfast; the hotel prepare easy breakfast to go

room was updated but the kitchenette was a little run down

laundry

wifi in our room barely worked - it went in and out, which means i would not consider this property

+ free parking and fast wifi =

bed, friendly staff who were able to accommodate our early check in

have liked a bar area and also the roof terrace coud do with an update, maybe some plants and a parasol for

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

no laundry room, no microwave

wifi is not really secured since it's common to everyone and not per room

the spa bath and breakfast

the spa bath was awesome

you can order food from the restaurant below (same owners) via room service and it is really worth trying

only tiny tiny things were that the wifi was a bit slow and you couldn t open the windows (granted we were on

hotel room but also has small kitchen which is a plus

basic standard, no bar, no gym, no laundry service

restaurant was amazing and the small bar was inviting and good value

the bed was extremely comfortable, the room quiet, the breakfast excellent (croissants are baked on site) and

breakfast was fantastic

rooms had great counter space, storage, bar area with nespresso and convenient pull out refrigerator drawer

doors were dirty wifi directions on phone were incorrect and outdated

wifi never works

wifi microwave rushed check out

wifi plus no parking

of the storm, the wifi was slow

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

one of my kids was sleeping so i could not change the room

the service by everyone at the front desk and in the bar is worthy of a 6 star hotel if 6 star is the top

they were really nice but in checkout they charged me but they don t let me stay with my sick kids my son has

welcoming staff, great location, clean rooms, and they re very pet friendly.

facilities were excellent and they offered a laundry service that was great for us

the wifi speed was high

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

wifi wasn't that great.

good wifi

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

restaurant and bar closes early

i'm always happy to leave a tip for room service, but when it's added automatically, and there's no room service

was very courteous and cooperative and facilities for early check in after a long haul flight

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

parkingif you come in an late check in

breakfast options might be limited

breakfast was excellent,but i do not understand why some people were asked their room numbers and

nice staff, quiet room, good wifi

gym is very small and not equipped well

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do

was small but comfortable, staff were friendly, great service in the bar and i enjoyed the food too - who knew

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

everyone smiles and is so helpful i cannot forget the room service either

hotel was thoughtfully designed for guest comfort and facilities, guest laundry, superb pool area and patio,

expensive. limited vegetarian options for dinner. laundry service not impressed and overpriced.

laundry service is fast and good value for money with the item expertly cleaned

the hotel hard a laundry..i was able too doo all my laundry here

laundry room available

showers and toilets and bedding pool bathroom beautiful lobby

food on the room service was over priced for the quality of it, but the presentation was great

great bar and restaurant.

tasty breakfast. the kids loved everything. beautiful location.

pool is very small and the sauna was closed due to covid

the laundry facilitiy was also a nice amenity

great stay. clean. very pleasant and helpful staff. laundry facilties.

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

there are self service for laundry, which is very helpful for a long stay

were exceedingly friendly and the overall facilities of the hotel such as the fitness center, laundry and pool

the bar could have been opened later

the gym is too small.

when we arrived there was no bar of soap to wash our hands

could have been hot water earlier in the morning, the bar could have been opened more often, bar should have

restaurant closed to early no room service flexibility

we stayed with two kids and everyone was so kind

the wifi is a bit old, it keeps dropping and i think it requires a full refresh

gym was the largest and most equipped for a hotel that i have ever seen - treadmills, yoga area,

no ventilator in washroom pet charge was high and it was not mentioned at the time of purchase

we stayed with two kids and everyone was so kind

laundry

good size room, helpful staff, great facilities - pool, laundry, breakfast buffet

the washing machines in the laundry

great breakfasts, vry courteous staff, laundry room excellent

the staff were helpful, it was great to have a kitchenette and small balcony, and access to laundry facilities

self service laundry 5

great staff. solid breakfast. very nice to have self-laundry facilities on site.

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

they do a very good breakfast buffet and have a guest laundry

we got the room of 16th floor at the beginning, right under the gym

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra

location and the friendly staff accommodated a super early check in at no additional charge

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

room service could work late hours.

i think of the chemical using in laundry

the breakfast buffet was reasonably priced, and delta; a marriott hotel put out a good hot selection of

hotel, big room with balcony comfy bed very quiet great service nice spa and delicious

amenities (jacuzzi, gym, suana). location to downtown and train. clean, simple room.

fitness/spa and the friendly people who worked there

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

laundry service

one thing that really annoyed was laundry noisy

wifi was a bit of a struggle. the

desk staff was very helpful and kind,the location was great,it was very easy to move around,kids friendly

beautifully decorated. nice pool area and outside deck by pool. rose store was awesome.

they were kind enough to rearrange rooms to accommodate for early check in

the staff were friendly and accommodating from the front desk to the restaurant and bar staff

pool was exceptional, the staff were very friendly and welcoming and the room was so nice and clean

breakfast could be better. all bakery items offered looked burned or over cooked.

just shampoo, soap bar and body lotion

that there wasn't a restaurant or room service offered at the hotel.

continental breakfast was just enough to satisfy my hunger early in the days

the breakfast

old mansion updated w clean modern look - great bar and restaurant , great staff

in the bed were not the most comfy, would've liked a better/clearer access to room service menu (maybe with a

the bathroom is fantastic and bar george is stunning!

no real facilities, small gym, no pool - definitely not value for money

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection