guest laundry available.

convenience to airport with parking and shuttle

close to airport breakfast included wifi included free parking, if you could find a space

was hard to find parking

young lady was very helpful and even offered me fruit and cereal to hold me over until the free breakfast offered

was given a ground floor room on a hallway that had laundry, staff-only rooms, and meeting rooms

laundry room was as dirty

and early morning staff are always accommodating in providing us access to milk and fruit for our kids who wake

a great place to stay with kids too that is away from the adult atmosphere of downtown

hotel is very clean, staff is friendly and helpful, great breakfast and shuttle is ready within minutes to get

i especially liked having the laundry services available

the free breakfast and the pool, gym and the overall stay.

the free breakfast and the pool, gym and the overall stay.

sausage links were a little cool at the free breakfast. otherwise, very satisfied.

continental breakfast and airport shuttle

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

dirty laundry on hallway floor and the smell in hallway

clean and updated with free airport shuttle 24hrs

gym hours were 6am-10am but i went at 6:30 am and it was locked 2 days in a row

it up, in order to avoid the room delivery charge, gratuity and whatever else is attached to the room service

i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

the wifi sucked

it's new, up to date. shuttle service was easy.

gym

bar wait staff was excellent and friendly but the wine selection was very sparse

there was no shampoo in the room, not enough towels and a used bar of soup in the tub

the bartender and gym

staff was great - from the reception to the bar to the night shift person who organized a hair dryer for me to

no indoor pool

lady working on the bar was lovely really friendly told us about places in new orleans

i couldn’t do early check in, then the room i was placed had roaches ud83eudeb3 then they never cleaned my

only thing i didn't like was that on my last day stay, i went to breakfast thirty minutes before it ended and

free wifi

love the continental breakfast!

the breakfast options.

laundry was free if you brought your own detergent the shuttle was convenient

liked that there was a shuttle to the airport, the breakfast was fresh, the breakfast area was clean, the room

lady driving the shuttle didn't help me put my luggage in the van or take them out ud83eudee4 the service could

laundry was free if you brought your own detergent the shuttle was convenient

only pool was greenish

the pool heater was broken and we were never told about it until the kids went to jump in

on-site free parking, although parking lot was fairly full most of the time

i really liked the layout of the room and the location of the hotel. pet friendly.

the 2 bedroom suite was very nice. made traveling with kids more appealing.

bed was comfy and breakfast was good

the breakfast is fair, could have been better.

the staff, short time we had in the pool, and the nice size of the room!

i wish there would have been more options in the morning. the pool is also closed due covid.

the breakfast could have been better but other than that, everything else was amazing.

we did not eat breakfast.

cleanliness,laundry facilities and helpful staff

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

the gym/ laundry rm area was needed to be vacuumed and swept

not like that when i booked online it did not mention a $75 deposit for pet fee- very expensive deposit and also

the kitchen had all the basic equipment one needs for a medium-length stay

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

2/3 of the machines in the laundry did not work.

had truck parking and laundry.

great staff! laundry room and gym.

bigger room we rented was mentioned as one with a small kitchen but there was no possibility to cook (only small

no gym on property, but day passes offered to near by gym

my kids loved the chocolate batter for the waffle iron

it was better but the kids running through the halls were inevitable (unfortunately)

the complimentary hot breakfast offered a great variety of delicious options to choose from each morning

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

curtious staff, free breakfast, room was nice, coffee in room

room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

on the other side of us was the laundry room so the washing machine woke me a couple times

spacious, free breakfast, free parking, not crowded, location convenient for food and shopping

the breakfast could have been better!

thought the breakfast buffet would have been a little better

hotel amenities are great especially the happy hour and laundry facilities

need laundry a bit more

laundry was free! room was clean and nice. good location near whole foods.

desk staff were extremely helpful, free guest laundry

good gym, laundry, pool, outdoor space to bbq own food

comfortable beds...access to laundry great!! nice pool!

laundry facilities were out of order

hotel is a 9 out 10 great location and great parking staff is nice and the rooms big and

also going to the quarter from here i took a taxi as i don t know the parking ability, again it s at night

parking was a bit tricky for first time guests! but nothing a huge deterrent for me!

loved the fact they had a laundry room

parking was terrible

the pool was closed the bathroom ceiling had a leak and no free breakfast.

good location, lots of free parking. good workout room, nice restaurant.

location, bed, staff, value, free parking.

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

free breakfast, shuttle service

pool was dirty,(they blamed rain but stay at other hotels w rain & pool was clean)

arranged hotel shuttle to airport when they had not been running it due to covid 19

parking garage convenience

seeped into the cupboard from the laundry room next door

is a pet friendly hotel and the room smelled like animal urine

the convenience of a kitchen and full fridge is great

we didn t like the breakfast and the pet fee was too expensive

the spacious room and social gathering in lobby and breakfast.

i couldnt get in the laundry room to get a cart so that we could load our things

there was a guest laundry which was handy and the breakfast was good

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry

laundry and gym facilities very close and clean

beautiful pool and sitting area property also jas a laundry room

the pool and courtyard area was clean

they did have a restaurant and a snack corner, a pool, and gym area

you don't get free breakfast and there is no indoor pool

friendly staff and the on site bar was neat

gym was clean and easy to use

gym was very basic and bare

that the pool was not open your need to update your website

one tells you that if you want room service you have to ask for it

they had food and a bar staff was very very nice.

location and the pool

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

there is a guest laundry, it was $1

our room was large and comfortable, and the use of a diy laundry was much appreciated

it also has an exercising room and a laundry mat in the hotel

the facility as a whole was exceptionally clean (lobby, atrium, rooms, pool area, fitness center, laundry area

had room service for the breakfast: poached eggs and they were very good

my kids were looking forward to cooking down at the pool

housekeeping everyday, room service option, restaurant for breakfast and dinner ( french toast amazing), bar

was no ice bucket in the room and you had to download the menu to order room service

bar closed at 22:00 p

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

there was no laundry

very little parking

pool guests, rude

the pool was nice and lit up

breakfast) need to be more selections

sheets ready for pull out bed for kids

the pool is very comfortable, clean

the full breakfast was very tasty and filling

size of room with separate kitchen living room very nice. nice and quiet cannot hear any traffic

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

was no laundry area on the first floor and that the elevator was a little scary and loud

n completely our laundry

clean rooms and a great real breakfast

it was clean, the beds were comfortable and the breakfast had a good variety and it was good.

fresh towels were provided and room service daily

the breakfast was nothing to write home to

there was no breakfast. all i seen that there was, was coffee. nice staff, though.

pool was littered with leaves and dirt collected on bottom of pool

pool wasn't clean

the breakfast was much better than i expected. the room was also very, very nice.

don't like bringing home dirty clothes and their laundry dryers were not working

cleanliness and nice breakfast

staff were really friendly, the facility is clean, they do room service every day, the breakfast was good

the pool was not clean and the lobby bathrooms were never clean, despite people standing around with

it was very peaceful, relaxing and the pool area was great

(the kids called it the murder elevator

breakfast wasn't much, price was double the normal price because of some festival that wasn't even

room had comfortable beds, was very clean, had a grab bar by the tub, keurig coffees and teas, plenty of outlets

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

if i had to say one thing it would be that i would have liked if they had laundry facilities

fast wifi

no room service, no breakfast. not stated on booking form. yet still charged for parking.

the breakfast every morning was great

the beauty and cleanliness. the complimentary cheese trays and breakfast were wonderful.

very well breakfast was great with fresh spinach and fruits bed was very comfortable we used laundry , which

had a laundry room also

t reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was

machines in self service laundry room wasn't working too well and the hotel staff don't actually manage it, so

we liked that there was a laundry available that we could wash clothes at and dry them

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

the desk stated the laundry was closed

00$ fee for my pet lap dog

needed to borrow a phone charger and get late check out

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

weak wifi

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

the rooms are very spacious, parking is safe

can t say anything about the wifi - we didn t use that

room, stiff bedding, flat pillows, key cards that kept failing, wifi at 6

wonderful! cool location, very nice room. great staff. free parking was convenient.

good having a laundry facility on site

dryer did not work properly in the laundry room

the breakfast has some issues the laundry was not working as it should

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

staff was hard to reach on the phone for laundry services or any services for that matter.

theres no outdoor heated pool or laundry facilities that were advertised

no gym!. i was ready to eat junk food and go workout but turns out everything on site is closed.

comfortable luxury close to trolley. great gym.

i loved the refrigerator and microwave in the rooms and the laundry facility

i used the laundry

laundry had really good service the the dining inside the hotel was amazing very good

had everything, restaurant attach and laundry room, room was clean

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

on-site guest laundry (although double the price of elsewhere) was a huge bonus to us just off an 11 night

i loved being able to do laundry

was glad to have access to laundry facilities before heading back home in the road

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

no laundry service, even though there are laundry bags and a form in each room.

room service was fast, room was clean

the connivence of the gym by our room.

very nice hotel for the price, loved the bar and restaurant

the bar well equiped

wasn t what i expected, if i knew that it was a pet friendly place i wouldn t have stayed, the elevator and

i didn t like that the rooftop and gym was closed

also, the gym is tiny

no wifi when i arrived so couldn t be given key to room for hours

i paid for room with kitchen and there was no kitchen in any of the rooms

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

help always in way with dirty laundry , carts they had to use guest

the hotel has great facilities from laundry

we did use the laundry room and it was super convenient for us

maybe the detergent used to clean the laundry needs to be upgraded