pool and courtyard were directly below our room and they were very nice

the breakfast was excellent and the room felt like an apartment!

nothing, but breakfast hours could be a little longer.

full breakfast bar

from the shower made the ceramic floors in the bathroom and kitchen very slippery

no indoor pool or a jacuzzi onsite

gym was open 24 hours a day

the 2 bedroom suite was very nice. made traveling with kids more appealing.

we liked having the kitchen in our room

rate and general location. helpful staff. well lit parking.

bigger room we rented was mentioned as one with a small kitchen but there was no possibility to cook (only small

margie was an absolute delight and breakfast was good as well

no on-site gym

no gym on property, but day passes offered to near by gym

the complimentary hot breakfast offered a great variety of delicious options to choose from each morning

such as the pool and hot tub, the workout room, and the laundry room

it also has an exercising room and a laundry mat in the hotel

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

there is a guest laundry, it was $1

the facility as a whole was exceptionally clean (lobby, atrium, rooms, pool area, fitness center, laundry area

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

breakfast except no coffee and the gym. i felt safe and it appeared clean.

loved the fact they had a laundry room

advertised pool table never saw one the elevators are very

shuttle to airport and reduced breakfast we're good. guest laundromat was great to have.

enough parking space late at night

breakfast

seeped into the cupboard from the laundry room next door

the spacious room and social gathering in lobby and breakfast.

the bathroom showers, kitchen amenities were very nice-everything down to the sebastian shampoo and free

the breakfast was awesome & the rooms were perfect and cozy felt like home

we loved our room- also, they have an awesome swimming pool!

they did have a restaurant and a snack corner, a pool, and gym area

excellent location staff very friendly nice clean pool

pool was under construction

the family enjoyed the pool and the beds are very comfy and staffs are great

you don't get free breakfast and there is no indoor pool

room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

on the other side of us was the laundry room so the washing machine woke me a couple times

bed mattress kept slidingud83dude02 we had kids so it was a lot of movement and we constantly had to slide the

great location, newer very clean hotel, great breakfast options

breakfast options

laundry facilities were out of order

comfortable beds...access to laundry great!! nice pool!

i don't remember having a breakfast offered.

it was a shame that the breakfast bar was not out however considering the circumstances, the breakfast that

only reason i gave this hotel a 9 instead of a 10 is because the wifi sucks and there are not many channels that

room stunk. carpet filthy. pool not available for use.

staff was very nice at reception and bar areas. rooms were clean

cigarettes butts in the pool

was misinformed on a facilities nothing i was told was true there was nothing open there was no room service

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked

free laundry, breakfast, fitness center, pool, and putt putt

laundry was free! room was clean and nice. good location near whole foods.

also a free laundry room for guests was a big plus

need laundry a bit more

good gym, laundry, pool, outdoor space to bbq own food

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i

there was a guest laundry which was handy and the breakfast was good

laundry and gym facilities very close and clean

i couldnt get in the laundry room to get a cart so that we could load our things

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

only thing i d have to say was when i went down for breakfast, i saw a waffle maker out but no mix

the breakfast was delicious

the hotel was very clean and the breakfast was great

parking is free and easy in and out

2/3 of the machines in the laundry did not work.

great staff! laundry room and gym.

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

i like that they have both kitchenettes and laundry facilities

had truck parking and laundry.

the gym/ laundry rm area was needed to be vacuumed and swept

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

cleanliness,laundry facilities and helpful staff

big room, full kitchen. perfect beds. friendly staff

the gym/ laundry rm area was needed to be vacuumed and swept

rooms were nice and clean price was kind of high pool was nice did not eat breakfast because it's $20 for a

room service waitress should have told me tip was included in the total

pool had no sun shades for sun beds

told they were too busy to do room service so we had to go to bar to order

location, parking and breakfast and shuttle from airport

being able to order room service.

to eat the breakfast bar in the morning, got my plate and waitress brought me back water and ate and then she

housekeeping everyday, room service option, restaurant for breakfast and dinner ( french toast amazing), bar

didn't like that when i checked in someone had ordered room service and the tray was still by the door when we

the restuarant bar area was amazing staff thier was polite and friendly and we will definitely be staying

dirty laundry on hallway floor and the smell in hallway

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

free shuttle service to the air port.

i was able to check in a little early and the shuttle service was fantastic!

too many kids running around unsupervised but there was a pageant going on at the time

i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

nice pool, gym area, and arcade room

new, modern, very convenient shuttle bus to the airport

24 hour shuttle to airport good hotel very good rate friendly staff

all the staff were very friendly, especially the shuttle drivers

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

there was no laundry

winter couldn't swim in pretty pool.

also, the wifi doesn't work on the third floor

the wifi did not work

i especially liked having the laundry services available

parking my room

pool

pool

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

laundry room was as dirty

was given a ground floor room on a hallway that had laundry, staff-only rooms, and meeting rooms

lovely clean and comfortable hotel with a good pool and breakfast.

safe area, freshly updated, clean, comfortable beds, variety of delicious breakfast foods, nice pool

and early morning staff are always accommodating in providing us access to milk and fruit for our kids who wake

guest laundry available.

the wifi needed to

young lady was very helpful and even offered me fruit and cereal to hold me over until the free breakfast offered

the view of the construction company parking lot!

the parking borders on atrocious; larger vehicles often take a couple of spaces.

t beat the location lovely, quiet neighborhood, right along a streetcar line, with secure parking so i

no pool for the kids

had gated free parking

poor wifi connection

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

if i had to say one thing it would be that i would have liked if they had laundry facilities

perfect location! breakfast was better than usual. linens were fabulous.

the silver lining to this regretted and overpriced stay,was the spa tub and the very helpful staff

the spa tub , didn t work

idea of area and ended up downtown in awful place-whole trip ruined and they still charged me $75 pet

laundry was free if you brought your own detergent the shuttle was convenient

location was a bit awkward, away from the airport and needed a shuttle

had to wait 2 hours for shuttle, no hot waterz

only pool was greenish

no early morning airport shuttle. hallways and baths need updating.

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

self service laundry was used great idea

had a laundry room also

t reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was

machines in self service laundry room wasn't working too well and the hotel staff don't actually manage it, so

very well breakfast was great with fresh spinach and fruits bed was very comfortable we used laundry , which

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

the desk stated the laundry was closed

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

they have a rooftop bar to die for

the breakfast has some issues the laundry was not working as it should

good having a laundry facility on site

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

for parking, not enough laundry service offered

dryer did not work properly in the laundry room

staff was hard to reach on the phone for laundry services or any services for that matter.

theres no outdoor heated pool or laundry facilities that were advertised

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

the cleanliness of room, the wifi.

the gym was awesome!! the room was comfortable and the location was good.

weak wifi

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

needed to borrow a phone charger and get late check out

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night,

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant

room, stiff bedding, flat pillows, key cards that kept failing, wifi at 6

the wifi was non existent

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

self-parking garage

good value for area and free parking!

i used the laundry

had everything, restaurant attach and laundry room, room was clean

convenient guest laundry room (not free $2 per load)

laundry works on a coin system but the reception staff assisted with providing the necessary change

the laundry works on a coin system

was glad to have access to laundry facilities before heading back home in the road

could not get dryer to work in the laundry

took advantage of the outdoor patio and laundry

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

no laundry service, even though there are laundry bags and a form in each room.

also, i liked the bar they had in the hotel

room service was fast, room was clean

very nice hotel for the price, loved the bar and restaurant

the toiler paper bar was put on backwards and my friends and i spent most of our stay getting the roll of tp

i didn t like that the rooftop and gym was closed

very clean, great staff, free water bottles in the gym.

no wifi when i arrived so couldn t be given key to room for hours

also, the gym is tiny

wasn t what i expected, if i knew that it was a pet friendly place i wouldn t have stayed, the elevator and

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

coin laundry

laundry area useful and ice machine on every floor

pool and laundry room could ve been better

maybe the detergent used to clean the laundry needs to be upgraded

house keeping did loose our pajamas by sweeping them up in the laundry when changing the bed and were unable

3 guests in the room), staff, decoration / quality of furniture, room equipment (no mini bar, no laundry bags,

great location, nice rooms, great gym & staff

staff went above and beyond to make us feel welcome and help with an early check in great bar on site, room was

maybe the fact that for kids it s not really a great options.

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

nice laundry facilities

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

the overnight host was very accommodating but explain laundry was not open at night

hotel because it had laundry facilities and when i used it, the online service did not work, the staff would

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

the heated pool was awesome for the kids

couldn t turn ac off and the pool water looked uninviting probably due to lots of sun lotion.

went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the pool after 7

to have lunch at the pool club and was told the chef wasn t arriving until 2pm however the kitchen hours on

perhaps because the accessible room was tucked behind the hotel laundry door, making us have to close that door

laundry was not working.

called front desk to ask about laundry and they said no and hung up

) 250/251 which was the only room in that building with the laundry right below us, so i don t know if that

inexpensive laundry facilities