i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

i didn't get to swim in the pool, but it looked nice

location, bar with food options, shuttle

the on-site gym had very good equipment - definitely a plus

hotel was close to the airport and they had a free shuttle from the airport. rooms were clean.

the pool area was beautiful and parking was easy

room service waitress should have told me tip was included in the total

room service was pathetic

prices have increased lately. room service is expensive.

the pool was very big

dirty laundry on hallway floor and the smell in hallway

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

room was so comfy and loved the pool

friendly and professional bar staff, especially darrin and the restaurant manager helped make the end of a long

gym hours were 6am-10am but i went at 6:30 am and it was locked 2 days in a row

laundry was free if you brought your own detergent the shuttle was convenient

reception and shuttle bus drivera very friendly and helpful

lots of parking

every where, water not hot, toilet barely flushed, bed too firm, roaches, hallways smell bad, carpet damp

facilities were a mess couldn t get in the pool

i especially liked having the laundry services available

kids loved the pool

the breakfast was nice. very clean

pool

location/ free parking

laundry room was as dirty

was given a ground floor room on a hallway that had laundry, staff-only rooms, and meeting rooms

very nice place i did not like that somone had there kids playing in the hall way woke me up an was very loud

hotel is very clean, staff is friendly and helpful, great breakfast and shuttle is ready within minutes to get

the pool area was clean and nice

guest laundry available.

no but i suggest better breakfast.

was nothing i did not like about the hotel even the continental breakfast was good i know we're still in covid

breakfast wasnt that great :/

convenience to airport with parking and shuttle

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

the staff was very friendly and accommodating when it came to early check in

pool was open & breakfast

the pool heater was broken and we were never told about it until the kids went to jump in

very friendly and professional team. we?ll run. 2 bedroom was great for kids

staff was very friendly, the parking was great, the room was very clean basically everything was great

bed and couch were very comfortable; the suite kitchen fully functioning; parking and finding the property were

it says you have to wear a mask and people really had there kids all over in the facility without masks

staff was very nice and friendly but i could see spots of the room like the restroom and the kitchen sink weren

nothing, but breakfast hours could be a little longer.

better breakfast

the breakfast was excellent and the room felt like an apartment!

not enough parking.

the location & the free breakfast.

they were throwing water bottles running around diving on top of each other cursing playing cards kids drinking

margie was an absolute delight and breakfast was good as well

the breakfast quality was one of the best we have come across. i usual opt out of the

on the other side of us was the laundry room so the washing machine woke me a couple times

room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

the breakfast could have been better!

clean and great gym!! great staff

great gym

good gym, laundry, pool, outdoor space to bbq own food

also a free laundry room for guests was a big plus

hotel amenities are great especially the happy hour and laundry facilities

need laundry a bit more

laundry was free! room was clean and nice. good location near whole foods.

laundry facilities were out of order

comfortable beds...access to laundry great!! nice pool!

wifi did not work

parking was a bit tricky for first time guests! but nothing a huge deterrent for me!

wifi isnt very good pool area is still closed

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

be made aware of large groups booked at same time, pool closing

free breakfast, shuttle service

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

liked the breakfast and location was right at the mall.

the concessions were closed and the bar tender went above and beyond to help me out

on check out there was a room service charge that i did not place

was no ice bucket in the room and you had to download the menu to order room service

didn't like having to get vouchers for the gym and meals

being able to order room service.

beautiful pool and sitting area property also jas a laundry room

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry

there was a guest laundry which was handy and the breakfast was good

i couldnt get in the laundry room to get a cart so that we could load our things

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i

loved the fact they had a laundry room

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking

encountered noisy group of teenagers, pool water tracked into lobby & elevators

good location, lots of free parking. good workout room, nice restaurant.

very clean and comfortable room. hotel staff was excellent! breakfast was amazing!

good wifi. free covered parking

the location was great and the bar at the hotel

pool wasn t clean nor heated, the carpet looked like it hadn t been cleaned in years

the front desk, was extremely helpful when i was having a problem connecting to wifi and printing and emailing

gym was very basic and bare

the pool and courtyard area was clean

coffee bar breakfast was excellent

they did have a restaurant and a snack corner, a pool, and gym area

friendly staff and the on site bar was neat

room service

seeped into the cupboard from the laundry room next door

the convenience of a studio apartment- the kitchen, separate living area and pet friendly!

staff nice location clean quite large rooms very nice breakfast free parking happy hours in the evening for free

the ridiculously expensive non refundable pet fee of $100 and the cleanliness of the hotel room.

a larger garbage can and/or recycling bin in kitchen area

the facility as a whole was exceptionally clean (lobby, atrium, rooms, pool area, fitness center, laundry area

our room was large and comfortable, and the use of a diy laundry was much appreciated

laundry room was clean and affordable

it also has an exercising room and a laundry mat in the hotel

there is a guest laundry, it was $1

the gym/ laundry rm area was needed to be vacuumed and swept

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

cleanliness,laundry facilities and helpful staff

the kitchen had all the basic equipment one needs for a medium-length stay

not like that when i booked online it did not mention a $75 deposit for pet fee- very expensive deposit and also

i like that they have both kitchenettes and laundry facilities

had truck parking and laundry.

2/3 of the machines in the laundry did not work.

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

there was no laundry

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

the wifi did not work

no wifi on the 3rd floor

very little parking

typical chain hotel type breakfast with a selection of cereals, pastries and drinks

breakfast great staff clean room very quiet location beautiful view of the river walk and

i couldn’t do early check in, then the room i was placed had roaches ud83eudeb3 then they never cleaned my

the room was nice, the continental breakfast was good

free wifi

if i had to say one thing it would be that i would have liked if they had laundry facilities

the breakfast every morning was great

nice room, bed was comfortable, the shower was good, the breakfast had good choices, and the location was perfect

nice pool

breakfast was disappointing

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

the hotel was very quiet, which was especially great so that our dogs wouldn't bark

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

had gated free parking

came for one night, as my family pet has cancer treatments at medvet nola, and we loved the room, quietness and

had a laundry room also

machines in self service laundry room wasn't working too well and the hotel staff don't actually manage it, so

t reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was

we liked that there was a laundry available that we could wash clothes at and dry them

we just returned from a cruise and had some laundry to do the laundry room was nice and the machines worked

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

the desk stated the laundry was closed

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

the setup of the room with the kitchen area was perfect

for parking, not enough laundry service offered

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

good having a laundry facility on site

the breakfast has some issues the laundry was not working as it should

i loved being able to do laundry

could not get dryer to work in the laundry

took advantage of the outdoor patio and laundry

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

laundry amount was too much

liked having a guest laundry

had everything, restaurant attach and laundry room, room was clean

i loved the refrigerator and microwave in the rooms and the laundry facility

i used the laundry

laundry had really good service the the dining inside the hotel was amazing very good

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

staff was hard to reach on the phone for laundry services or any services for that matter.

theres no outdoor heated pool or laundry facilities that were advertised

my kids also really enjoyed swimming

the staff were extremely accommodating with early check in and late check out

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

no laundry service, even though there are laundry bags and a form in each room.

wifi wasn't working, air conditioner wasn't working

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

room service was fast, room was clean

also, i liked the bar they had in the hotel

no wifi when i arrived so couldn t be given key to room for hours

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

i paid for room with kitchen and there was no kitchen in any of the rooms

wasn t what i expected, if i knew that it was a pet friendly place i wouldn t have stayed, the elevator and

we did use the laundry room and it was super convenient for us

coin laundry

help always in way with dirty laundry , carts they had to use guest

pool and laundry room could ve been better

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

had all the facilities you need including a laundry

we used the laundry facilities, that came in handy and they were very nice

location, the gym, the laundry room, and of course the room

the laundry room should also be coin and cash and maybe some products like laundry detergent and dryer

complimentary laundry facilities are available, just bring soap

not having a self serve laundry room, and the pool bar could stay open a little later

they did allow us to get ready in the spa and hold our bags and gave us free drinks

its an older hotel that's preserved well and we also enjoy the bar and pool.

the food in the restaurants were perfect even if you order room service the food still tastes as if you were

price of room service coffee was ridiculous

3 guests in the room), staff, decoration / quality of furniture, room equipment (no mini bar, no laundry bags,

house keeping did loose our pajamas by sweeping them up in the laundry when changing the bed and were unable

we ate breakfast both mornings from the hotel's room service menu and it was wonderful

i loved the 24-hour gym but it does get a bit busy and needs more mats/equipment.

we arrived 3 hours prior to check in, wanting to early check in and leave our car and bags, but our room was

a laundry room would have been great bigger pillows

i wish the bar had had more of a lively atmosphere.

super comfy bed and good wifi

room service was good for breakfast, except they forgot to put toast on plate with eggs

the lobby and red bar room.

there is no laundry facilities on site

the laundry facilities mentioned above

laundry was never taken / serviced.

no laundry on site. no breakfast. it was closed for construction .

no laundry room

very good value diy laundry

onsite linen service meant having *no sheets* for *two nights* when the laundry service couldn't make a delivery

room smelled like dogs or pets

the location is nice & i loved the pool roof

everything is modern, clean and they have a bar in the hotel and a pool!

hotel because it had laundry facilities and when i used it, the online service did not work, the staff would

one stove burner did not work. no laundry detergent for the laundry room

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

good laundry room too

breakfast, swimming pool, laundry

the bar was awesome and the spa was amazing

no pool, courtyard, spa treatment - all of those things not available

no pool, courtyard, spa treatment - all of those things not available

clean well equipped room, huge bathroom comfortable bed jazz bar was really

staff, clean hotel, great breakfast and room service, fun lively lounge for the evening with live jazz

a problem with wifi access was resolved immediately

also no free wifi

the gym is small and not well equipped

24 hour gym is really nice

you have to pay for wifi and it s 38 dollars a day to park your car there, and the beds are very small but it

laundry facility wasn't working properly.

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

breakfast was amazing

friendly staff, clean room and good breakfast.