room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

on the other side of us was the laundry room so the washing machine woke me a couple times

free wifi, a little quiet, had a good view of my car and fireworks

didn't really eat breakfast until the last day

breakfast is been charged and you get 3 items! not even fruit!

comfortable beds...access to laundry great!! nice pool!

laundry facilities were out of order

a parking pass to park due to my bf truck having dark tint in his windshield

hotel is a 9 out 10 great location and great parking staff is nice and the rooms big and

wifi did not work

laundry was free! room was clean and nice. good location near whole foods.

good gym, laundry, pool, outdoor space to bbq own food

i had any complaints, it would be the laundry room being too small for the amount of guests and the breakfast

need laundry a bit more

free laundry, breakfast, fitness center, pool, and putt putt

loved the fact they had a laundry room

so was the pool and the staff didn't receive my comfermation number from booking

advertised pool table never saw one the elevators are very

we were told the pool was available but was closed due to renovations

amenities. easy check in. free parking.

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

outlets broken, microwave broken, phone broken, no lightening, pool disgusting, can smell people smoking pot

convience to the airport, on time shuttle

breakfast was great also

free airport shuttle and shuttle to downtown new orleans

there was a guest laundry which was handy and the breakfast was good

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i

i couldnt get in the laundry room to get a cart so that we could load our things

laundry and gym facilities very close and clean

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry

also, did not like that the bar or restaurant were not opened at all

the bar was closed on a saturday night

the front desk, was extremely helpful when i was having a problem connecting to wifi and printing and emailing

the next day, we did not need room service because we are very clean people and make our beds daily however we

the location was great and the bar at the hotel

they did have a restaurant and a snack corner, a pool, and gym area

i requested a handicap room it had one grab bar poorly placed on 5th floor of 6 and a high

the bed was really comfortable. they gym was nice too

you don't get free breakfast and there is no indoor pool

the pool and courtyard area was clean

seeped into the cupboard from the laundry room next door

the distance from the port of new orleans and restaurants and the late check out time.

price. bed choice. free breakfast. free parking.

only one t.v. downfall when traveling with kids

everything; especially the breakfast and the comfort of the bed

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

i had no wifi and the rooms were dated

didn't like having to get vouchers for the gym and meals

the stuff did not bring us our extra sheets, pillows, and blankets for the pull out bed for our kids

the gym and pool, the staff, the food was ok, not great though. the view was ok

room service and the restaurant and bar had very limited hours

was no ice bucket in the room and you had to download the menu to order room service

the pool heater was broken and we were never told about it until the kids went to jump in

also, late night parties in the parking lot were not fun to try to sleep

fact the pool was closed and the bedroom tv did work and no one fixed it to the next day (6kids no t

the 2 bedroom suite was very nice. made traveling with kids more appealing.

we liked having the kitchen in our room

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

the facility as a whole was exceptionally clean (lobby, atrium, rooms, pool area, fitness center, laundry area

such as the pool and hot tub, the workout room, and the laundry room

laundry room was clean and affordable

it also has an exercising room and a laundry mat in the hotel

breakfast ended to early .

pool was closed which was disappointing since the other properties locally had an open pool

the breakfast could have been better but other than that, everything else was amazing.

staff was very nice and friendly but i could see spots of the room like the restroom and the kitchen sink weren

i especially appreciated all of the added kitchen plates, cups and silverware

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable

was good (didn't feel sketchy like some places closer to the french quarter) and they had a great breakfast

would have been better to end breakfast at 10:30, also a better brand of sausage links..

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and

the complimentary hot breakfast offered a great variety of delicious options to choose from each morning

there was no laundry

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

nice pool area

wifi didn't work in the room and that was just horrible

wifi cut out a couple times

to airport; nice having the restaurant in lobby due to bad weather, easy to use the shuttle to the airport,

the pool area was beautiful and parking was easy

room was uber clean, the shuttle driver was waiting for us at 3 am and drove through dense fog like it was a

shuttle service to the airport

clean and modern. provided a shuttle to the airport.

i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

it was new, nice, and clean. pool was nice

24 hour shuttle to airport good hotel very good rate friendly staff

wasn't sure how to gain access to the pool but i could have easily asked a staff

the on-site gym had very good equipment - definitely a plus

laundry was free if you brought your own detergent the shuttle was convenient

there is a gym but none of the machines work

liked that there was a shuttle to the airport, the breakfast was fresh, the breakfast area was clean, the room

location was a bit awkward, away from the airport and needed a shuttle

called before booking and before check in to verify the pool is open as advertised and was told it was

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

dirty laundry on hallway floor and the smell in hallway

room service that was non-existent

that it was no microwave in the room i had little kids who needed their food warmed up

nice looking pool although no time to enjoy it lovely

we just returned from a cruise and had some laundry to do the laundry room was nice and the machines worked

also has guest use laundry facility which is great on a longer trip

we liked that there was a laundry available that we could wash clothes at and dry them

self service laundry was used great idea

had a laundry room also

the desk stated the laundry was closed

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

everything plus the bar and balcony sitting area

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

dryer did not work properly in the laundry room

the breakfast has some issues the laundry was not working as it should

for parking, not enough laundry service offered

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

could not get dryer to work in the laundry

laundry room

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

laundry amount was too much

took advantage of the outdoor patio and laundry

i loved the refrigerator and microwave in the rooms and the laundry facility

the laundry works on a coin system

had everything, restaurant attach and laundry room, room was clean

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

i used the laundry

no laundry service, even though there are laundry bags and a form in each room.

room service slightly forgot but once i called they came right away.

the bar well equiped

the toiler paper bar was put on backwards and my friends and i spent most of our stay getting the roll of tp

the connivence of the gym by our room.

wasn t what i expected, if i knew that it was a pet friendly place i wouldn t have stayed, the elevator and

very clean, great staff, free water bottles in the gym.

also, the gym is tiny

i didn t like that the rooftop and gym was closed

i paid for room with kitchen and there was no kitchen in any of the rooms

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

staff was hard to reach on the phone for laundry services or any services for that matter.

theres no outdoor heated pool or laundry facilities that were advertised

almost too big and pool was kind of dirty

is a very expensive hotell but the internet wifi was not always working and that is annoying

the laundry room was temporarily out of order

location, cleanliness, low noise levels, having a kitchenette, and the convenience of an onsite laundry and gym

there was a full size laundry room that i always take advantage of

we used the laundry facilities, that came in handy and they were very nice

location, the gym, the laundry room, and of course the room

not having a self serve laundry room, and the pool bar could stay open a little later

room service was on time

we didn't have time to enjoy the pool but im sure it was lovely

pool was well maintained with attendants very helpful

may be just me but i was a little disappointed in the pool

laundry area useful and ice machine on every floor

the hotel has great facilities from laundry

coin laundry

help always in way with dirty laundry , carts they had to use guest

pool and laundry room could ve been better

a laundry room would have been great bigger pillows

we re hungry and tired and the check in process was quick and easy and since the restaurant and room service

then i had a knock on my door yelling room service as i said i was asleep so i did not order room service

don t think the gym was cleaned in over a month

we were in town for a wedding with kids who we couldn t even afford to do anything with because of the double

3 guests in the room), staff, decoration / quality of furniture, room equipment (no mini bar, no laundry bags,

house keeping did loose our pajamas by sweeping them up in the laundry when changing the bed and were unable

the pool was very clean and i loved all the seating available around the pool to just relax and unwind

fixed my situation, i don't like the fact that i was charged $--- for being at the roof top bar when it wasn

restored building with good hotel facilities - sizeable gym, rooftop pool at reasonable temperature

no outdoor pool

entertainment at jazz bar excellent

the spa is a joke

room service excellent. location, room quality, coffee machine.

i think the pool was still closed, but covid of course

and you didn't have laundry facilities which would have been convenient, but overall, it was a great stay

no laundry room

stay was horrible, here is a laundry list of reasons you should avoid this place: - slits under doors so no

i have dirty laundry towels in front of my room all day and night when i check in and when i left

no laundry on site. no breakfast. it was closed for construction .

had truck parking and laundry.

great staff! laundry room and gym.

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

2/3 of the machines in the laundry did not work.

onsite linen service meant having *no sheets* for *two nights* when the laundry service couldn't make a delivery

very good value diy laundry

the bar downstairs was really good, with an excellent range of food

pool and gym as

allow pets and they do not charge a pet fee

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

cleanliness,laundry facilities and helpful staff

the gym/ laundry rm area was needed to be vacuumed and swept

small kitchen space/counters

kitchen floor and bathroom floor were both extremely dirty and need a deep cleaning

room, unfortunately one was not available, but the clerk gave as a restaurant credit and a 2 hour late check

waiting around for someone to seat me. no pool, no room service.

food and drinks at the bar and tacklebox were amazing

the windows are painted shut in an extremely messy way, the walls and doors are super thin, the room service

room service, staff were extra friendly and helpful

only thing i did not like was there was no laundry facility inside the hotel, but other than that it was very

no room service amd the bar kitchen is open only on the weekends

the bar and staff

we had a couple drinks & a few appetizers in their bar area and listened to some great music

the room service staff was also a plus as was the

would have loved a laundry area on site.

laundry facilities to use on the property would have been good.

although they didn't have laundry services onsite we were directed to the corner laundromat (which was a surprise

no secure parking lot/cameras on it, no laundry machines to do your own laundry

not clean personnel not smiling not ready to serve or help no laundry

great spot. beautiful hotel. lovely staff. love that there is an on-site guest laundry.

there was no complimentary laundry products

helped that hotel had laundry facilities could do washing in hotel

billing was incorrect. we were charged for others laundry, valet which we did not use

we actually used the laundry to wash some clothes and that was a

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

laundry facility wasn't working properly.

friendly staff, clean room and good breakfast.

breakfast was amazing

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

the overnight host was very accommodating but explain laundry was not open at night

breakfast, swimming pool, laundry

good laundry room too

floor laundry machines were out of order

staff definitely could have been better me and my friend was washing a load of clothes n the laundry room and

they have a guest laundry and vending machine on the 12th and 18th floor

was clean , there was ice machine, laundry room, mini fridge and the pool was kinda on roof top and was pretty

guest laundry required coins but the desk didn't have any for change

no guest laundry room.

also seemed to run out of everything, no teabags because someone didn t order them, no more laundry bags

no breakfast, you have to pay for coffee, no laundry room, ice machines were broken,

there was no on-site guest laundry.

no laundry (self service) facilities