despite multiple attempts, i could never find a dryer that functioned in the guest laundry.

i like the fact there's a free laundry service

it was clean, and the pool, gym (albeit a little small), and laundry room were all good

laundry for free bc the hotel owned by rit and students live in it.

the dryers in the laundry room took several cycles to dry a small load of laundry

breakfast wasn't the best

breakfast offerings were a bit spare and breakfast room crowded.

breakfast was fresh, varied, and staff was very friendly and helpful.

the free breakfast was actually hot (which has been an issue at other hotels)

(probably just never had this room setup before) noisy kids next door

one very important point for me is that they have ev chargers

the only thing was that not enough dry towels in the pool area

very clean, good breakfast, large room with comfortable beds.

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

no pool for the kids, no breakfast.

burned the eyes and kids couldn t stand it for very long

friendly staff, nice room, nice clean pool area, good breakfast selection

this hotel room was clean and spacious breakfast was great pool was nice staff was very

there is not laundry area in the building

you had to go next door to the sister hotel for ice and laundry services, which is inconvenient

no laundry but was able to go next door to homewood suites.

i live in rochester and i bring my 3 boys there in the summer to enjoy the pool , the gym and making waffles

plenty of parking

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to

times it seemed as though they had difficulty in keeping up with eliminating waste in the breakfast and coffee

hotel is pet friendly, which i was thankful for, as we were traveling with an esa

and play, the least you can expect is clean p&p for your toddler, i really understand they are kids and get it

convenient parking

we got a complimentary free drink, the pool was nice and warm and the room was perfect

turn on, one of the lamps didn't work, and the website needs to be updated that there isn't room

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

times for work i am a nurse traveler to rochester area i love the location to the hospital the parking available

t happy with the staff checking in , some of the room services wasna

free laundry

having a complimentary laundry was really appreciated

free laundry was really nice as well, especially with 3 kids

love being able to do laundry while working out

a pool, gym, laundry & seating areas, parking

the young lady and kids screamed out for him to stop hitting her

pool

big comfortable room. breakfast was good. lots of parking.

very friendly staff. plenty of parking.

tournament that weekend made first night s sleep difficult with kids running and yelling the hall and balcony

guest laundry was much appreciated

apparently they were still in the laundry

the location is in a sea of parking lots

parking was limited. i arrived late at night and had to wait for some time to get parking.

included in the price of the room was breakfast (basic hotel fare), wifi, microwave and refrigerator

laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean

the coin-operated laundry and dryer machines are new and clean

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

location good didn't eat breakfast

really nice and cleaned and the breakfast was really good

the self serve laundry room didn't wash my clothes

the room was next to the pool and laundry area we didn't hear any noise.

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next

6 kids (6 - 14) unmasked running in hall all nite and no experienced staff at the desk

location, room appearance and size, staff, pool, parking

good parking

bigger pool towels but was fine

it was tucked away in a parking lot. not terrible but not as visible as most hotels.

the pool and throwing up in the garbage can guess we re using used dirty pool towels out of the laundry hamper

very clean , kids loved the pool ! quite .

the pool water is warm and they have pool toys for the kids

the breakfast place a little bit small...

smile and cheerful attitude, making us feel so welcome (even with a group of sleepy college kids)

laundry facilities

staff from airport shuttle to front desk were friendly and helpful

the shuttle started promptly at 4am

i used the gym each morning which was nice since i am an early riser

the shuttle wasn't working, but one of the staff still drove me to the

nice to have laundry, don't usually need it, but this time we did

only one laundry machine

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

breakfast, free parking, helpful front desk staff, laundry room $1

was over the laundry, which was in use at 7 am

my husband was in the hospital and needed a place to sleep and do laundry

they helped me figure out the laundry room

convenient location. rooms well-designed, good conveniences. plenty of parking.

too small, it could have been just slightly bigger to allow for more space with two people and a pet

pet-friendly, too

location, free parking, bar and restaurant were great

there is no pool, which was disappointing for my kids

location, free parking, bar and restaurant were great

was difficult to access room service

staff is great, parking is plentiful and

i had to walk around piles of laundry on the floor when i left

little parking in front and no access door in back with majority of parking

to have breakfast at the hotel on monday morning, but was told when we checked in that the bar and dining room

the indoor pool

i stayed in the terrace level room with a view of the parking lot and nothing else

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of

the parking was a tad rough. ut it was new years eve so i'm guessing it was a fl hoise

breakfast was great

helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils

the pool was nice, and the breakfast was good

but they call me in the middle of the night asking me if i ordered room service i told them not but still 30

the pool area was a little congested and has a strong smell

caused the pool to be closed for the first 2 days and the lobby level/check in was a bit mixed up

clean had parking ramp that connected to the hotel the restaurant they had connected had great room

there’s no free breakfast

great staff - very friendly and helpful. pool and gym facilities outstanding.

room---the kids were able to spread out----great pool & we all loved the cook to order breakfast

floor, the tv did not work, there were fake eyelashes and hair balls on the extra blanket that my kids were

i asked for room service 3 times

pool water was chilly

from the valet parking to the wonderful food at the restaurant (breakfast and dinner) and the comfortable room

the spa wasn t up and running

was great, parking was so easy

restaurant and bar are very good, the room was clean, quiet and comfortable

the free parking and the location are really great as well

spacy room grill place where you can spend an evening near a fireplace irish pub nearby large parking

it would be nice if airport shuttle service available.

staff was great from check in to coffee/ bar

that there were lots of places to eat and hang out just crossing the street, also that it had a parking lot for

very modern and clean. close to lots of dining options, on site parking, felt safe and secure.

no coffee/keurig machine (even with a kitchenette room, which included a fridge and microwave)

loved the updated room, huge tub, fireplace, and the coziness the room gives off.

i was surprised that there was no breakfast included.

but the front desk attendant at that hour was kind enough to check with the kitchen to see if they were still

robes, jacuzzi tub, working fireplace, beautiful furniture, very clean and super friendly staff

fact that i paid full price and was not notified that the pool is closed for a few months and no laundry on site

liked everything was great location staff was great pool and hot tub was excellent

not much for breakfast. same food all week. out of pancake mix the whole week.

the staff was very friendly and helpful. the breakfast was good they had a good selection.

loved the breakfast, the pool, and the staff

even the parking lot was neat and tidy

pet friendly, and clean

parking lot was slippery.

and clean, the beds were very comfortable (pillows were great, too), breakfast was plentiful, pool and whirlpool

breakfast was one of the best that i've had at a motel

the laundry room had no locks

very loud noise of laundry machine or heater. cannot go to sleep

laundry was free, but had only one machine and it was already in use while two big laundry baskets

god location. good parking

wonderful breakfast.

don't have a laundry facility there

bed, hot shower, mini-fridge & microwave, clean & convenient with shared facilities like coin laundry & ice in

the gym was closed. there was hair on my towel(s) and wash rags.

friendly and amazingly helpful staff. a decent breakfast, nice wifi connection, warm room

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

had no breakfast bar or coffee included

we loved that there was a pool, market and starbucks available!

pool was great for the kids and the fire pit

clean, pool, outdoor seating area! mini bar at front desk

the room and the pool

staff was very welcoming! the breakfast was great! room was very nice!

we also enjoyed the bar area for an evening cocktail and the roominess of the breakfast room

limited parking

the snack bar was nice as well

excellent breakfast the next day

beds very uncomfortable . no laundry available

no laundry facilities for guests on site. breakfast area was fairly small.

not happy no guess laundry and the prices to high small rooms

no laundry facility in it.

no guest laundry

great breakfast options they had eggs sausage yogurt cereal and more

pet fee for one night at $75 was more than i expected and i don't remember seeing it on their page

free breakfast was great

there was no need to go to the ihop right across the parking lot

pet friendly, handicap friendly, very clean, good breakfast

laundry machines was only $1 to use, and they provided complimentary detergent

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit

when we pulled out our pull out couch to show our kids there was a cheeto on the bed which grossed me out and

easy to find, able to find parking near entrance.

…i have service dogs with me and the rooms were spacious enough for my 2 dogs and my 2 kids

breakfast was also nice and the fitness center as well

pool area was oppressively hot

packed up the kids got ready to move only to find out the fridge in the other room was doing the same thing

breakfast was great and it was quite and my kids enjoyed playing with other families at the

hot water in shower in no sink hot water no laundry hot water no kind of refund or comp for next stay nothing

it was clean and comfortable with plenty of parking available

very friendly staff accommodated my late check out requests with no issue.

the breakfast was delicious, the staff is very friendly. the rooms were nice and clean.

nice staff, great breakfast and very clean

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

having to do laundry outside the roon

my kids and i went there to spend a night away from home where they could swim

just the parking

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the

in which she finally gave me a laundry bag

love the room,pool and jacuzzi

we were 2 adults, 3 kids

went swimming after supper and kids were in there one of the moms was a little rude to us

we were 2 adults, 3 kids

alarm woke us up on sunday morning (smoke was detected in the laundry room but the alarm was rung by the fire

there was kids running up and down the hallway at night and banging on the doors

great gym and the staff was awesome

clean and newly renovated plus breakfast included

the pillows and free coffee. the gym is nice too.

of room; good tv channel variety; quietness throughout: very good breakfast; very helpful

parking lot was lit up superbly in the evenings and quick and easy off the highway

i think the pool was heated but i wasn t able to use it :( room was spacious and beds were

the hotel was pleasantly empty: easy parking, quiet stay

the pool was cool, but the hot tub was amazing!

were very nice laundry room was nice to have , especially during a longer road trip , it is nice to be able to

no laundry bag

wifi easy access, parking plentiful & easy access

no wifi

free breakfast cleanliness early check in

no guest laundry facility on-site

the breakfast and guest laundry

felt updated and spacious, staff was very nice and gave us early check in

we loved the pool and hot tub breakfast was amazing

nice room, good breakfast , good location

the gym also had a stench and old , not working well equipment

wifi was poor, had to reactivate our keys on the afternoon of our 2nd day when we had already paid

close to letchworth state park. full size pool. king size bed. complementary breakfast.

parking lot was well plowed

scary people hanging around side parking lot