the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

room service absolutely sucked

the end of the hall in a corner so the netflix and tv would frequently cut out while looking for wifi

breakfast was great. i also used the fitness center.

actually booked and upgraded me to a more deluxe room and gave me and my guests free continental breakfast during

it was due to covid, it was still disappointing that there was no restaurant or bar open

the bar with live music was awesome

the bar was very nice as well

had a junior suite and was very small. not worth price. paying for parking. bar closes early

pool was closed

the beautiful interior of this old building and the bar area was also very nice

loved the updated room, huge tub, fireplace, and the coziness the room gives off.

there was no breakfast. it was a very luxurious room. i really liked the spa tub.

i was surprised that there was no breakfast included.

restaurants and jazz bar excellent

the property is clean, comfortable, and newer. plenty of parking.

free parking

very modern and clean. close to lots of dining options, on site parking, felt safe and secure.

the room was exceptional! very spacious and comfortable. i also love the garage parking.

clean comfortable hotel with convenient parking and friendly staff.

parking is a bit of a challenge when the hotel & catering venue is full

wifi sucked!!!!!!

top bar beautuful with great outdoor fire pit and best views of the city but small

the free parking and the location are really great as well

liked the easy parking and access

bed, hot shower, mini-fridge & microwave, clean & convenient with shared facilities like coin laundry & ice in

don't have a laundry facility there

little gym was cute and it s next door to a gas station- they have many car charging

breakfast was good

staff, location, room size, pet friendly, gas station 2 min walk. pet friendly.

laundry facilities

comfortable, free shuttle

my kids were sad there was no pool, but it wasn't a big deal.

the shuttle arrived on time at 4:30am and we were also able to leave our vehicle at the hotel while we

close to the airport, comfortable bed, delicious breakfast!

the pool and throwing up in the garbage can guess we re using used dirty pool towels out of the laundry hamper

didn t go away hungry from the breakfast

the lady who checked us in was accommodating with early check in and very pleasant

pool breakfast gym location

of parking, seemed like a safe area, nice location

easy for on-site parking

location, room appearance and size, staff, pool, parking

6 kids (6 - 14) unmasked running in hall all nite and no experienced staff at the desk

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

not happy no guess laundry and the prices to high small rooms

no laundry facilities for guests on site. breakfast area was fairly small.

beds very uncomfortable . no laundry available

no guest laundry

no laundry facility in it.

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change

i needed quarters for laundry and the hotel had zero (isn't this something you could prepare for, just to be

the self serve laundry room didn't wash my clothes

the room was next to the pool and laundry area we didn't hear any noise.

pet friendly, handicap friendly, very clean, good breakfast

the breakfast. hotel employee for the sunday breakfast was awesome.

breakfast super friendly staff

gym and pool out of order; room was not clean

service & parking

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit

laundry machines was only $1 to use, and they provided complimentary detergent

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

pool & hot tub

hot water in shower in no sink hot water no laundry hot water no kind of refund or comp for next stay nothing

good parking and easy to find.

the gym was very small, was a bit on the pricey side for the time period and compared to airbnb

breakfast good

room quality and great breakfast.

breakfast was also nice and the fitness center as well

they are doing construction and renovations so. at night there are no parking spots.

clean, friendly staff, great pool and hot tub, room wall were not thin and breakfast was great

breakfast was also excellent, loved the little egg dishes

the pool and the hot tub.

having to do laundry outside the roon

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

the fees charged for my pet i expected better accommodations

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the

my kids and i went there to spend a night away from home where they could swim

alarm woke us up on sunday morning (smoke was detected in the laundry room but the alarm was rung by the fire

also irresponsible pet owners not picking up after their pets which in turn will affect

was great and really appreciated that the hotel was pet-friendly

lovely inn in a very leafy area that was very quiet. large rooms nicely decorated. easy parking.

we had our bod with us and having no pet fee was a huge plus

in which she finally gave me a laundry bag

staff and food in the bar were very good

free breakfast need to be offered. because family with kids needs that.

too many kids in the hot tub, we couldn't enjoy or relax at all!!

unsupervised kids running all over the property

it was comfortable, breakfast was great as well as the bar and dinner

i enjoyed the decor, the lobby and bar area were spacious and well appointed

very friendly staff, nice pool

it was clean and nice. the staff was great. the free bar was the best!

location was incovenient for me too niosey. overly crowded and terrible parking situation.

guest laundry was much appreciated

apparently they were still in the laundry

a group of kids was staying there and i'm willing to bet one of them pulled the fire alarm

was noisy the first night - kids running on the floor above us

liked the gym and the breakfast was decent

having a complimentary laundry was really appreciated

free laundry was really nice as well, especially with 3 kids

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

love being able to do laundry while working out

a pool, gym, laundry & seating areas, parking

also, it was only a hotel with pet accommodations, which was a plus

breakfast was good, quick, and not over crowded

rooms were clean, the pool area and gym area was clean, hallways clean, anything i needed, they sent up with no

night and saturday night was very crowded with many little kids playing field hockey in the halls

the kids had a great time in the pool and picking out snacks at the snack bar

the bar staff. we ate there. didnt have good customer service experience

i got downgraded, the sink leaked, the food services messed my order up, the website states the wifi is free

were out of control kids running up and down our balcony outside our room until midnight

the location was great. the bar was great. the accommodations were fantastic. had a great time.

the whole reason for booking this hotel was for our kids to be able to swim on their february vacation

the coin-operated laundry and dryer machines are new and clean

laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean

no pool towels in the pool room

excellent aromatic soaps/ provided paper towels/ dish soap for kitchen

breakfast buffet was lacking

self-service laundry and a small fitness center available

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

they had a laundry room which we need

nice to have laundry, don't usually need it, but this time we did

amenities great,breakfast,laundry room,work out room

you had to go next door to the sister hotel for ice and laundry services, which is inconvenient

there is not laundry area in the building

no laundry but was able to go next door to homewood suites.

my kids enjoyed swimming in pool and working out in gym during their down time

facility was clean, comfortable, plenty for breakfast, parking was plenty and location was excellent

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

hotel is dirty charge 75$ per night for a pet!!!!

pool

the pool

that it was pet friendly

breakfast wasn't the best

breakfast offerings were a bit spare and breakfast room crowded.

breakfast was fresh, varied, and staff was very friendly and helpful.

the gym was much smaller than expected

no towels were available, pool was booked so kids could not enjoy stay

my kids who swim in farm ponds wouldn't swim it

(probably just never had this room setup before) noisy kids next door

(probably just never had this room setup before) noisy kids next door

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

clean, pool, outdoor seating area! mini bar at front desk

the room and the pool

had kids knocking on my door first 2 hours

pool was great for the kids and the fire pit

my husband was in the hospital and needed a place to sleep and do laundry

they helped me figure out the laundry room

we were on the first floor near the parking lot

it was clean, comfortable, and pet friendly

pet-friendly, too

i managed to reserve their shuttle to pick us up from the airport, which eventually arrived nearly an hour late

look forward to the spa unfortunately they were booked

location, free parking, bar and restaurant were great

the staff was fantastic-we are actually local and just wanted a night away from our kids and dogs to celebrate

lovely bar area.

the hotel staff was very friendly and the hotel was very clean. breakfast was great.

pool and hot tub

parking

i didn t get to try it but the work out room and pool looked lovely and there was a fire pit outside with

we didn t have time to use the pool but it looked very nice

laundry for free bc the hotel owned by rit and students live in it.

despite multiple attempts, i could never find a dryer that functioned in the guest laundry.

the dryers in the laundry room took several cycles to dry a small load of laundry

each time it's always a great price the staff is very friendly and helpful and they have free laundry with as

laundry was free, they have a restaurant inside and the pet fee

kids had a blast for our staycation

pool and spa tub are not up and running yet, however it doesn't say that anywhere online and i

ps: a couple of electric car chargers in the parking lot would be nice, would have used one if it were there

i always found the breakfast enough for me,and the area always neat and clean.

breakfast, cleanliness, the pool

were very nice laundry room was nice to have , especially during a longer road trip , it is nice to be able to

no laundry bag

we loved that there was a pool

free breakfast cleanliness early check in

pool and whirlpool was great

no guest laundry facility on-site

the breakfast and guest laundry

breakfast was great staff was very helpful plenty of parking

very clean and late check out when needed.

is knowledgeable and accommodating, location for our purposes was terrific, plenty of safe parking, breakfasts

i had to walk around piles of laundry on the floor when i left

gym .. too cramped

there was an ice machine on every floor parking was great

the kids enjoyed the pool

to have breakfast at the hotel on monday morning, but was told when we checked in that the bar and dining room

laundry was free, but had only one machine and it was already in use while two big laundry baskets

the laundry room had no locks

very loud noise of laundry machine or heater. cannot go to sleep

parents leaving there kids at the pool when there 15 kids it gets dangerous...

room was booked for 2 adults and 2 kids, but only 3 big towels were provided in the room, and only 1 small bottle

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of

breakfast was amazing, beds soft, clean, easy check in and out

location, very clean, decent weight room as far as hotels go, the pool is clean and taken care, nice breakfast

plenty of parking lot lighting

it's pet friendly. location was right where i wanted it.

fact that i paid full price and was not notified that the pool is closed for a few months and no laundry on site

very nice beds, wifi, excellent breakfast, directed me to a local restaurant.

the breakfast offered several options and was perfect for a traveling family

liked the options for free breakfast, pool, jacuzzi, parking, and wifi

it was wonderful so clean and comfortable and we enjoyed our stay loved the gym we will be back

bed was so comfortable. nice pillows! good breakfast , quiet...

the pool was very chilly so we weren't able to enjoy it.

pet friendly, and clean

pet friendly, good breakfast, friendly attentive staff

quiet, hiking trails, lots of nature, great parking lot and well lit