our room was next to bags and bags of laundry which were stacked on the floor in the corridor

what to expect given the rundown decor and poor cleanliness which culminated with a pile of dirty laundry bags

tv, brew making stuff, a desk to work at and free wifi with a good signal

big room, plenty of parking spaces, really friendly staff, bed comfy and room clean

parking on site

we had an great morning in the spa and the lunch was delicious

the spa alone was truly amazing and pictures on their site don t show half of the facilities the

clean - decor and tv stuck in the 90s - room with a door straight to the outside and window to a parking lot,

on a sunday night, which was pretty busy, hence the food service in the bar area was a little slow

of the reasons we chose the hotel was because it had and ev charger but it was not working when we were there

we were directed to a nearby golf course, close to worksop, as recommended by maria on reception (who was

knowledgeable staff, comfortable large rooms, food superb, ample parking, clean, ideal location with easy access

wifi was hit and miss unfortunately

beautiful hotel, lovely staff. food was spectacular. parking was very easy. plenty of space

being techi i can never get the wi fi n use tv or order room service yes of course i could get help

the room was at the back of the hotel overlooking what looked like a laundry or rubbish crate!!

and the view from the window was three laundry containers so the bedding didn't appear to be being stored in

was very close to where i was working and it had room service which was a lifesaver as there wasn t much close

only thing we were disappointed with we could not get a drink in the bar at midnight , but we have done previous

the new bar area lovely.

noise early in the morning even bank holiday monday with the bin wagon and laundry

had to wait well over an hour and a half for our dinner and the kids food ended up arriving after all the adults

and other shops two minute drive away (which is handy given how expensive and unreliable the room service seemed

the pool & the heritage architecture of the restraint and bar area.

times, the room was spacious and well equipped, everything was perfect, including the free car parking

in and on ground floor for the room and shower was good as had rail and nice temperature and wifi was brilliant

lift didnt work and wifi speed was very low

to get room service for breakfast, however wasn t much of an issue as mcdonalds is over the road

the wifi was sufficient

no cleaning of the room, would have appreciated sone extra towels, toilet rolls and bin bags the wifi is terrible

dirty dishes and laundry left in the hall for at least 15 hours during my stay

amazing nights stay. bed was so comfy and bathroom is beautiful. cheap room service charge

had room service and the food was

and the bar staff no faults at all

wifi not great but in a lovely setting like this who needs wifi

a room directly across the corridor from the laundry room, staff arrived at 6

stayed in the laconuim spa suite which was exceptional

the in room spa facilities were amazing.

the breakfast was excellent also the room service and beautiful gardens

wifi & didn t like the new restaurant food - the fish sharer was well overrated

clean laundry (bedding/towels) outside in cages open to the elements and wildlife on a rainy night

unless you drive it isn t the easiest to get around room- view from the room was dirty laundry, the bed side

stayed before in the same room however this one was abit smaller next to a laundry room and there were things

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

a real spa

absence of laundry no fridge no enough blankets

friendly staff, clean rooms great location and free parking. great price

spacious comfortable room great shower and electrical appliances & free wifi

enjoyed the pool and spa facilities, also the bar area and food

use of the spa an added

was such a let down and it s the first hotel we stopped in which didn t have pancakes for kids for breakfast

paying for parking

good sized room, very clean breakfast was great

burger on room service was awful

parking which you need to validate on arrival

wifi actually worked which seems to be unusual in most hotels

polite and friendly staff. great breakfast. slept well

full english breakfast had no black pudding.

managed to arrange an early check in which was handy as we were going to a wedding

fast wifi

store her milk in their fridge, the travel cot was set up ready with bedding when we arrived, and laundry was

turned in laundry to get washed & was returned a black sweatsuit with bleach spots all over it

there was a laundry truck parked outside my room at about 5:30am, that disrupted my sleep a great deal

also should be a couple of dining tables given to pet owners separate from dining

staff were extremely helpful especially the room service man who brought up our dinner

like the multiple bags of dirty laundry scattered throughout the halls, which was there when i arrived at 10pm

aircon was not working. no fridge in room. no guest laundry.

wifi

food options in the bar were great

was unable to gain access to the free wifi, intermittent signal

room service was very nice

milk in fridge off, expensive hotel, no w swimming pool.

50 for a glass of sparkling water mini gym needs a proper

nothing much... faster wifi

stayed here few times now with my wife, just weekend away from kids and we loved it from staff to property

great freshly cooked breakfast

parking at the hotel was also easy

loved the cosy bar and restaurant area. plenty of parking too.

bar shut at 10pm

great breakfast - very freindly staff.

no iron in the room means you have to use their laundry service

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

washing laundry service was not

washing laundry hours shower flooding bathroom floor

ordered room service & felt the service was fantastic

receivers) but the reception staff were extremely apologetic and have offered us a free breakfast room service

food was exceptional and so was the service including room service.

room service was good, prompt and the food was lovely

the staff in the dining room and the bar area were wonderful to work with and the front desk personnel were

evening meal - had in room service

building, very thin walls, no laundry facilities, no heating

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

room was very clean had eveything we needed parking perfect location to centre

good free parking at rear of hotel

great location and free parking

photos are of the laundry that where in the corridors when i checked in on saturday

no air con, no fan, no laundry service and expensive

hot and no fan or air conditioning, no laundry facilities, could not cancel room even when i booked a different

dirty laundry in corridors all night and still there in the morning

i found the breakfast to be of a good standard with good choices on continental break as well as full english

like laundry bag and slip, or hairdryer, were not on the room

beautiful well decorated room. spa facilities were excellent.

didnt eat there but the restaurant and bar looked

didn t use the pool as was cut short on leaving day for us, but looked beautiful

there is a gym and swimming pool

sounded like trollies from laundry or kitchen being pushed around a lot

laundry service very easy to use

no on-site laundry mat.

with a group of kids running races up and down the corridor until midnight, then drunken groups coming back to

however, i was pleasantly surprised by the classy atmosphere and room service

a lady staff taking laundry into a lift , rude and glared at us .

view (had a brick wall view) no laundry services no electric iron and ironing board in the

early check in as room available. excellent location and wonderful breakfast

handle on kettle broken. extra charge for early check in.

really liked the simplicity of the bathroom facilities, air conditioning, tv, wifi etc

breakfast and bar staff fantastic, went above and beyond for my partner and our baby

cleaning staff and kitchen staff as well as room service were very friendly

i had no intention of using room service

we had a suite and it was fantastic. room service was excellent

nice bar for afterwards ud83dude42

shaving kit / laundry bag when we aked we were told that there was a charge for one (the shaving kit) and the

pet friendly option, comfortable bed, nice staff, great breakfast

love your jelly beans but everyone i bought was out of date in the bar said april 2020 sell by date but got one

meals in the bar excellent

comfortable, central, and as a definitel plus - an iron in the room! good breakfast.

didn't think it looked very nice having dirty laundry bags outside the rooms at this time being as check in

finally, the housekeeping team would leave dirty laundry, glasses and crockery piled in the corridor from the

the sauna being out of order, it was quite busy but understandable as it is half term for kids.

room service not available so that caused some inconvenience having to go down to the bar and order

the bar don t have draft beer on over 4 days

got there early and room was ready so was nice not to have to wait or pay extra for early check in , close to

king-size room - early check in.

room service starting earlier would have been good

great shower, even managed a soak in the bath while my husband used gym

great value for money and a late check out was a bonus!

said a/c worked well certainly nights and didnt a few others , was a bit of a mess up with our laundry where

in the early morning by noise from outside due to a laundry delivery within the hotel premises below my

others ,food at the restaurant was not upto mark, service was slow, there was a mess up with our laundry

cold coffee from breakfast machine

clean modern tidy and with great facilities like the gym

room - the view was a blank concrete wall and hotel laundry

from the hotel is great, except for the wifi connnection, which was very poor

didn't sample the bar or other facilities as we were only there for one night but nice and clean, quiet rooms

fitness suite well equipped with treadmills, bike, mats, free weights (and bench) and multi gym

room service food was very average.

be better if there's a laundry in the hotel

no laundry facilities because christmas and no change of towels

no laundry facilities or service at all

housed me next to the laundry store

all in - location, cleanliness, value, comfort, bar, gym. wht else needed?

and rubbish hospitality i was harrased out of my room when the receptionist said i can do a late check out and

we also needed an early check in and the hotel did that too

breakfast options were not great and too expensive

pet friendly and clean

staff very nice, lovely rooms and nice bar area. great wifi.