but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

great breakfast.

the location is perfect for exploring, comfy beds and, wow, a superb breakfast

fantastic breakfast , very professional staff, excellent service

staff were great with the kids

laundry facility in house would have made things easier

stayed here for the weekend with our two kids

to stay somewhere near paulton’s park that doesn’t break the bank and where staff is used to kids (knocking

many people are not parking within the marked parking bays forcing others to park in the furthest spaces away

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

laundry deliveries early am

no laundry service

kettle in room didn't work, i explained this to room service on the way out, she said i missed the switch;

great staff and facilities, nice gym and spa.

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

bar menu was very good with limited food options

also had scrambled egg made by kitchen

location is great, enough parking

food and laundry still on table etc

room was next to the laundry so i could not have the window open as an extractor or something that was making

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

handy, pet friendly location. friendly staff.

the bar was lovely - a really nice atmosphere, however full or empty

i was able to work in quiet during the morning with excellent wifi

also the golf course to the rear allowed our dog bentley to have an early morning run before breakfast

comfortable rooms, good bar and restaurant and good location for walking/outdoor activities

little hotel, which was nicely presented and had ample parking

decorated room beautiful location comfy bed lots of free parking great shower excellent breakfast good value

clean facilities. comfortable bed, good food, and lovely play area for kids.

the property was clean and a lot to do even for kids

easy to park. great spa facility fabulously friendly and helpful staff

the pool and it s area need a deep clean

clean room,good shower bath,good tv, comfortable beds,all staff so polite and helpful,good food,kids eat free,

slow breakfast service; kitchen staff not friendly

wifi maybe

good restaurant and bar next to property with good food, drinks and friendly staff

no room service and the restaurant is in a building round the corner so you get wet if it s raining

the walk to the breakfast room from the hotel was fine when we went due to

overall a great pet-friendly hotel

customer service from all members of the team lovely restaurant food very nice charlie's bar very cosy free

free parking good bar and meals. also breakfast is absolutely excellent

there is a charge for bringing a pet; however, unlike many whiffy

free parking good bar and meals. also breakfast is absolutely excellent

rooms and very attentive & helpful staff, we had an issue with the wifi which was rectified with the utmost

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items

this is a definite gem of a bed and breakfast that i would not hesitate to book again

superb location and great continental breakfast

breakfast was via room service and just pastries which weren't cooked properly.

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

late check out location breakfast

to use the pool and kids in the way so we couldn't do any laps i think there should be set times for children

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

we enjoyed a delicious supper, especially the chicken caesar salad and the breakfast was also very good indeed

i am travelling with two kids, aged 10 and 2

i really appreciated the design, the breakfast and the dinner!

there is no guest laundry.

in the event the room was next to a laundry room where there was a clear sound of

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

no car park or laundry room

perfect short stay with kids.

if it had a laundry it would have been good otherwise we made do.

in the corridors,reception never answer your call you have to go down for single simple thing, laundry must be

no towel bar in bathroom, the shower was leaking which they fixed

only disadvantage i believe is down in the lobby, kids running all over the place when your trying to

a lovely stay at the hotel all the staff were fabulous breakfast and restaurant meals excellent well

had to chase a bit for my shirt to be returned after laundry

good size rooms fully equipped and very clean and the green thoughts to the laundry!

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

price, location, and getting laundry service.

perhaps we were above kitchen or laundry room but it was at times rather unbearable

the rooms were nice and clean and the bar was really nice.

no wifi

i liked the style and the beds were comfortable. the kids loved it.

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

pet friendly

great size room for an adult and two kids

it is only 5 minutes walk from the town centre, has good parking and an ev charger (a rarity in the new forest

hotel great staff and location food was good as was parking and our room definitely will be going

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

they blamed the laundry but with only 8 rooms carry spares

mini bar in the room was well stocked

the bar and restaurant downstairs meant that we didn t need to go anywhere else and why would we when

comfortable bar area

large room and laundry on site

design of the rooms it much like studio room checkin was smooth and rooms had all you need expect laundry

the laundry room ($4 each for washer and dryer) with free laundry detergent was very convenient

trucks reversing as i think our room was directly above the service entrance for deliveries and laundry pick up

very helpful staff. very convenient laundry room.

the lovely fire in the longe ,and the food and well stock bar where excellent.

building in the heart of lyndhurst, with the addition of parking

and helpful staff, room excellent and the parking was very useful

staff were excellent; allowed an early check in; thank you.

lovely hotel and staff. great location with ample parking. lovely breakfast. good restaurant.

we had a car blocked in by a laundry van for 20mins

staff were very welcoming and friendly. great view, bar on 6th floor was great.

the only problem was that the wifi wasn t stable all the

i had to complain and ask to move tables as it felt like i was in the kitchen

so we did have a balcony, which was excellent, but unsure why there was a kitchen space, as non of it was

gymnasium not integrated into the building and quite small

comfortable bar, dining room and lounge

even the room service staff walk inside the room without wearing a mask

those acres, get more bikes, outdoor pool if you can't get an inside pool, massage and treatments gym very

lovely cocktail bar and

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

food price was i little over priced for adults but good on kids meals.

very clean and i felt safe there with my kids.

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do

food price was i little over priced for adults but good on kids meals.

no laundry service available. this was important for my trip.

drinks in bar were a little exoensive

there children having breakfast/ then was behind my wife pushed into the queue and said i have kids you understand

enjoy our stay in the one bedroom suite with my two kids

pet friendly but 35 a night

location of the room was right at the far end of the hotel again; this time overlooking the laundry collection

cleanliness, all the laundry was piled up hallways with no cleaning staff in attendance, made the place look

rooms were very hot and i struggled to get connected to the wifi

wifi is excellent, and hotel is innovative in layout but got everythiing right

advertising a spa but only a sauna and pool ,needs a bubble pool ud83dude42

breakfast excellent and bar was cheaper than the pubs around

poor response to room service requests.

patchy free wifi

i couldn't access the wifi in my room and the evening bar meal i had was disappointing

the cookies in the room were a hit with the kids

laundry let them down as had t change twoels that were marked

in and were given our keys, we found our room not ready at 3:30pm with the door wide open and a laundry bag sat

room seemed to be next to the laundry room

room offered not acceptable too noisey ( loud humming from adjacent laundry) i paid for upgrade to priviege room

get me from my room to reception,i was lucky to come across a vey kind gentleman (he was taking laundry in the

property is very dated, windows not doubled glazed so it was noisy, we were next to the laundry room, staff were

the bar area and location were the best parts.

although some renovation work going on, the bar area was really nice

bar staff young and could do with more training however they were very pleasant

g wifi code - room service

location, good value, great breakfast included, premises attached to a quirky pub, cute little roof terrace with

great breakfast. great location.

everything.. great decor.. perfectly located. friendly staff. very clean.. fab breakfast

lovely breakfast

veggie breakfast option was delicious, plus there was a selection of extras to help yourself, including

there was quite a drama as they lost my laundry and this was

only one complaint, no room service menu in the room and no menu on display in the bar

ordered room service and the food was cold.

lovely little pool

50 and a pet fee of 35

noise of the laundry woke us up occasionally

friendly, convenient parking, very nice bar and bar staff, bedroom very comfortable, tea and coffee in rom

free parking, welcoming staff, comfy bed, i even used the treadmill, pool, jacuzzi and steam room

to stay while grounds were lovely great meeting place for us as family lived near by swimming pool was lovely

all the staff seemed to be kids and frankly clueless

were placed in the room next to the laundry room there were times of the day it was very loud and i had to call

there are always laundry racks stacked up outside

laundry delivery outside our room early morning

one wee niggle our room 121 was right adjacent to the laundry cage station at 07: 15 the lorry turned up to

cold should have been fixed since christmas i was told our room was above a heater vent by the laundry room and

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the

adequate car parking. good breakfast choice.

bed was very firm limited pool access for kids during half term

breakfast was as expected: all the

only thing i can think of that would have really been useful to have is some laundry facilities either in the

only thing that could have made the stay even better would have been the addition of laundry

access to wifi throughout hotel was good

room service was prompt and delicious

the environment, dinner at the almada and breakfast.

locaction, the staff and the spa were lovely

this effectively gives the hotel residents no-where to sit but the small bar area

lacks sockets next to the bed, and there s no out of hours room service, there s not even a snack machine

pool and facilities great too

the gym was definitely a bonus , very well equipped

monty s terrace bar food was very good

the restaurant was closed and the food in the bar was pretty poor as was breakfast which was also understaffed

need to bring your own car to be able to use spa facilities in sister hotel

are no spa facilities, so for that reason i think it is not value for money and also that the price i had

abuse of disabled parking space.

but it did sound like noise from a laundry

the flexibility in some services since they were kind enough to provide me laundry service for example since i

i called in the morning on the day to request an early check in, and she upgraded our room for us

we were given a room which was right next to a lot of kitchen fans, air conditioning units e

a bit embarrassing please let pet owners know this at point of booking or at least on check in we would

stacks of laundry baskets block guests from getting out of their cars, namely mine

was by room service and for some reason we only got 1 breakfast although we had ordered 2

old fireplace

wifi is very temperamental, although the staff helped a lot

cosy public rooms; good range of beers at the bar with a cosy open fire

is freshly cooked, ample and delicious - rooms are very comfortable - spacious parking just outside the property

evenings we had meals from the bar that we were able to eat in

great food and breakfast. very friendly helpful staff

we enjoyed the food in the evening and the cooked breakfast was very good too

parking was not a problem

breakfast food wasn't the best both days, with the sausages not looking fully cooked and the next

the pool was beautiful and we took full advantage

room service was slightly sloppy but barely worth mentioning - all was lovely!

food was great especially the breakfast and tapas

we worked from the lounge on the monday morning, the wifi was ok but struggled a little on video calls