there is no guest laundry.

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

no car park or laundry room

in the event the room was next to a laundry room where there was a clear sound of

everything other than wifi

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

superb location and great continental breakfast

if being very picky breakfast was delicious and well presented but perhaps a choice of breakfast cereal

breakfast was via room service and just pastries which weren't cooked properly.

they changed the yogurt and kind of fruitin the breakfast to my preference

perhaps we were above kitchen or laundry room but it was at times rather unbearable

price, location, and getting laundry service.

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check

very friendly and i even got an early check in

wifi didn t really work in our top floor room but it wasn t a problem

the laundry room ($4 each for washer and dryer) with free laundry detergent was very convenient

trucks reversing as i think our room was directly above the service entrance for deliveries and laundry pick up

very helpful staff. very convenient laundry room.

large room and laundry on site

laundry room needs to have better instructions - or at least for americans

comfy beds, very clean, a lovely bar downstairs

good and young lady on reception night i arrived so friendly and helpful with parking and room service

comfortable, pet friendly and good price

the thing i could say is they have a bar in the hotel but its not open friday or sat

i booked for myself and a pet, when we arrived we were told that pets could only go in select rooms, the room

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

bar open

breakfast superb staff friendly,foods hot.

i am travelling with two kids, aged 10 and 2

had to chase a bit for my shirt to be returned after laundry

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

good size rooms fully equipped and very clean and the green thoughts to the laundry!

we had a car blocked in by a laundry van for 20mins

enjoyed the included free use of the gym and swimming pool

didn’t go in, too many people trying to have a dip with their kids

loved the spa but the pool area and hot tub are a little dated in comparison to the rest of the hotel facilities

also didn't have access to ice machine or wifi

in the corridors,reception never answer your call you have to go down for single simple thing, laundry must be

if it had a laundry it would have been good otherwise we made do.

the gym and the view

during our stay there was a problem with the kitchen so

hotel gym

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

was lovely and comfy and the wifi was good

there was free wifi

very good wifi highly recommended

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

great location and great price! super speed wifi

love big room and bed and very relaxing .loved the pool and gym .staff were friendly

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

food and laundry still on table etc

room was next to the laundry so i could not have the window open as an extractor or something that was making

kids disappointed the pancake machine didn't work in the morning breakfast

very close to pepper pig world (reason for travel) extra bonus kids eat free with a paying adult which was a

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

food price was i little over priced for adults but good on kids meals.

opposite is an impressive golf course for golfers amongst you

if provide some kids facility would be bonus.

lots of kids on sunday in breakfast area

and evening dinners very well set up in the restaurant, option to sit in lounge bar for lunch

rooms were excellent plenty of parking

room service cost.. food was not great. need more selection on coffee tray

room service (as indicated in the info) stopped at 9pm

great staff amazing food very clean top not little bar and restaurant very quite a big thank you to the staff

no laundry service available. this was important for my trip.

spa area didn't allow children in.

rose petals on the bed, folded towls that looked like 2 swans kissing and a bottle of prosecco on ice as

wifi was a bit erratic this time

the rooms were spacious and comfortable, excellent restaurant where breakfast is served and very friendly staff

laundry facility in house would have made things easier

welcoming wifi was brilliant staff were brilliant

brilliant breakfast selection, easily accessible and great for the kids

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible

good parking for my truck, good wifi and tv, good food and breakfast

laundry deliveries early am

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

no laundry service

95 for a little pot of tea in the bar area stung a bit

lovely staff , beautiful pool lovely clean rooms fabulous breakfast have already booked to stay

comfortable room, bed. lovely staff. room service great, if a little overpriced for a salad.

staff wasn't very helpful when we questioned about ev charging

spa & gym that was included in the price was very good, staff were very friendly which was nice

the kids playroom is a nice touch and went down well

have been great to have some pancakes for the kids at breakfast

noise of the laundry woke us up occasionally

the room service cost seemed high.

clean very nice rooms large rooms in fact plenty of parking

all the staff seemed to be kids and frankly clueless

when it comes to the english break fast and the food from the general kitchen when we ordered room service was

one wee niggle our room 121 was right adjacent to the laundry cage station at 07: 15 the lorry turned up to

laundry delivery outside our room early morning

cold should have been fixed since christmas i was told our room was above a heater vent by the laundry room and

there are always laundry racks stacked up outside

noice at 7am when the laundry van turns up and starts loading and talking loudly

it would be better to have refrigerator, hot breakfast, and laundry service.

noisy neighbouring rooms with kids screaming at 7.30am on a sunday morning!

the lounge and bar area was lovely, all decorated with a lovely christmas tree and lights outside, really cosey

we couldn't really sleep with kids

staff in the bar and restaurant were great.

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

wifi details not obviously communicated.

for the kids, like the cookie, robe and slippers, chocolate dip treat, drink carton and activity pack is

food from room service was ok. breakfast was good value for money. staff absolutely lovely.

room service in cardboard boxes, not a fan

need to bring your own car to be able to use spa facilities in sister hotel

car parking arrangements and limited signage

a very friendly team on hand to help with luggage and parking as my husband had mobility issues

however there is a bar in the

abuse of disabled parking space.

room was dirty, both the laundry and crockery

room was next to laundry so got the hum of washing machines all night

quiet, homely, v good parking/breakfasts/staff and has a thatched roof!

room service

have used potters over the last couple of years as it was pet friendly, we have family near here and so come

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

all the serving bar and restaurant staff were great, flexible and very helpful

staff were great with the kids

despite the central location and a bar on the ground floor, there was no noise at night; it s a pleasantly

since the death of the in laws had to find alternative stop over when visiting the kids at university honestly

cleanliness, all the laundry was piled up hallways with no cleaning staff in attendance, made the place look

location of the room was right at the far end of the hotel again; this time overlooking the laundry collection

wifi connection is a bit dodgy

the room service food i had one night was disappointing

nice and close to the zoo opposite. nice decor. lovely pool.

was quite expensive for a family room which just had a sofa bed for the kids and no window

also late check out was no hassle or problem at all

i was able to grab more mugs from the bar though

also the bar is open late which is a nice touch

the bar staff where nice however would be nice if they acknowledged people awaiting with a smile or a

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

also the new laundry arrived at 7

dog friendly staff were excellent, the fact you can order from the restaurant & eat in the bar or the pub is

attention to cleanliness in the kitchen required

good the lounge at the fireplace was good staff is really friendly cleaning ladies were a laugh a minute, really

laundry/dry cleaning service

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

all the dirty laundry everywhere

the accommodation was clean and comfortable and the facilities included a little kitchenette perfect if your

the bar was buzzing too

breakfast starting at 8

kitchenette area microwave kettle fridge & complimentary tea coffee ect

2/ entry / exit to the pub from the garden means having to go via a narrow section of the bar where locals

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

kids loved the swimming pool

room was lovely, very comfortable for myself and two kids

fab breakfast and great location, great pool for the kids

no room service as advertised. a big big no no.

breakfast was lovely, dinner superb and the staff were excellent, very attentive and polite.

friendly and warm welcome, comfortable room, and excellent food both in the restaurant and in the breakfast room

for business guests, the wifi is very very poor.

access to the parking lot was difficult

efficient service. very clean. very good breakfast

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

couldn t have breakfast or dinner with your pet

gym and pool excellent as was breakfast (but see below)

wifi wasn t reliable, couldn t use it to do any work.

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

the food in the restaurant was amazing & the spa facilities were great

parking was a little difficult and in had two trips to reception to get the door card to work

shower was not very powerful in our bedroom and showers out of order in the pool on occasions.

breakfast was great- good selection of food. with young kids though could have started earlier

kids couldn’t sleep as we had under or next to us very loud music.

wifi is advertised as being available in all rooms

nothing i didn t even mind the sight of golfers setting out in driving rain.

we will definitely return and are planning a group visit with some friends for some golf and spa

the wifi signal is very poor if you're wanting to do any business whole onsite

the room service breakfast was outstanding

the gym was definitely a bonus , very well equipped

locaction, the staff and the spa were lovely

limited car parking if arriving during the day

very helpful staff, very relaxed feel within the hotel and excellent gym

room seven had the laundry vent near our window

excellent position. reception staff very friendly. breakfast very appetising.

room was clean we were given the option of having the room service (we chose not to)

we had room service at the night, it was perfect for us

s location, free parking and wifi but top of staff would have be caring, highly professional staff

room has everything you need, comfy bed and good wifi

breakfast

the wifi signal was rather weak in the room

bed was really comfortable and the wifi worked well

rooms, lovely staff and a great breakfast

room seemed to be next to the laundry room

in and were given our keys, we found our room not ready at 3:30pm with the door wide open and a laundry bag sat

room offered not acceptable too noisey ( loud humming from adjacent laundry) i paid for upgrade to priviege room

get me from my room to reception,i was lucky to come across a vey kind gentleman (he was taking laundry in the

laundry let them down as had t change twoels that were marked