the laundry facility is limited to only one washer and only one dryer

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

laundry room, pancakes for breakfast, breakfast generally, wifi.

breakfast, bed, view, pool, everything!

no laundry service available, only dry cleaning.

wifi connection was very fast

gnats flying inside the kitchen area was a complete nuisance

great staff, excellent in room dining and, most importantly for us, very pet friendly

room was bigger.m and fully cleaned. good wifi. washroom was also neat & clean.

laundry facilities

pay extra money for wifi and parking

the marble floors were very nice. free wifi that didn't require password.

exceptional customer service at the front desk, bar and restaurant

my husband had to drop me and the kids off while he drove around to find a parking spot

has a small gym and laundry room

heck they have a laundry machine for $2 a load diy

the staff were very helpful great laundry facilities

the laundry facilities & breakfast good selection.

visited front desk numerous times, to arrange laundry, taxi, computer access,

amenities including free parking, wifi, and all rooms equipped with mini fridge & microwave

wifi not stable. no house keeping at all for the second day

staff was extremely nice and the breakfast was really great. definitely worth the purchase.

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

nice gym and pool area, good breakfast.

laundry was not functional for a long time as i stayed a month

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

clean, excellent reception, easy to find and free plenty of parking

pool area, reasonable price and location

my room pass didn't work when i went back to my room with my daughter from the swimming pool

pools was very cleans, kids loved it

was just sad that the spa was closed, would have been great to use while the kids played in the pool

we had two young kids who had a few stuffed animals they brought along on our trip

friendly staff, fits to family of five, good breakfast.

the undisclosed charge for my pet was $100

laundry facility

access to free laundry facilities was a bonus that was greatly appreciated

good breakfast. free laundry.

so friendly, nice and clean , gym was good, laundry was perfect

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

was no handicap parking close by and i didn't see any even at the back of the hotel; for a wheelchair user it

there was no room service on new year's day. we had to go out to eat

free parking and free wifi

like in the old days, you can even have room service

i didnt like that they didn't serve breakfast .. i don't like that the gym and pool were closed

you have to go through the laundry area to access the pool area

stains on the carpet, there was a box of french fries left in the microwave and there was dirty laundry in the

staff at the front desk was reluctant to exchange dollar bill for coins for me to use the self laundry service

self laundry is convenient.

the laundry room is fine.

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the laundry facilities were just what we needed.

gym was small but had basics for workout

we needed a place the would have breakfast included as that s a huge expense and also free parking

breakfast is too simple wifi set up is tricky low ventilation at bathroom

i ended up having to do laundry during my vacation

from free parking to laundry fasciitis

it was great to have access to a laundry room too

pet friendly and staff so incredibly friendly

the gym could use a few more machines and upgrades

close to shopping and restaurants; room: clean, nice kitchen and utensils; facility: nice pool, laundry

less washing machine and drier, need to wait for a long time to finish the laundry

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

laundry service twice a week and if you just missed a collection would be a full week to return -

shorter queues at check in. laundry facilities per your sheet in the room, not

on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry has no soap available and you have to pay 10 bucks to do one load of washing

nothing - it was perfect. we needed a kitchenette and laundry facility. this had it all.

laundry facilities were very good

laundry facility was not friendly for the guest stay short days

pool was very nice fun for the kids

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

by the way, the food from downstairs bar is better not to order during the covid19

room service is always late

the pool, the included breakfast, overall vibes of the hotel!

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

very neat and luv the mini kitchen

i like the room that has kitchen. it s clean.

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

the wifi was ok and easy to connect

there s a pool and gym

was expecting full kitchen

clean and comfortable room. really good bad. nice bar and very very good breakfast.

- good size room - free parking - on site laundry - lots of eateries around

near the bus stop, near supermarket, various food they have swimming pool, fitness room, laundry room

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

location, laundry, comfy beds

the washer in laundry is not

nice bar and pool table

the room was amazing, and the gym was great!

hallways were dirty, kids playing in hallway

it was awkward and uncomfortable to swim with my family while little kids were learning to swim in a formal

very clean, pool water is nice and warm and the gym is nice my kids enjoyed it.

there was no laundry room for guests

i would prefer if you had a wifi tv and i could watch

the kids loved it. great breakfast!

the location, staff, cleanliness, room amenities, bar and lounge, amazing place!

the pool was super busy and noisy when we went down. not very big for the number of guest there

laundry facilities were a bonus to have on site

has a laundry room as well on main floor

laundry room and pool share the same access door, so the laundry access hours don't match what's

breakfast bar, coffee was available 24hours a day, and the indoor pool was great for family with kids

we used the gym and pool which were both very clean and machines were excellent quality

breakfast, hot tub, close to canada?s wonderland

it also had a lovely pool and gym

staff downstairs at the front desk and bar are incredibly fast and friendly.

the pool and hot tub were very nice

the pool was also great and the kids loved it

love that we could do our laundry before leaving

re just laundry, washing machine broke or wasn t functioning properly while i was there

breakfast was ok but the waffles were hard the kids didn't like that and the location wasn't far from home

kids loved the pool and the great breakfast

the only thing i had a suite with kitchenette, and i was expecting more dishes, frying pan more then one bol,

the big problem for me was there is no laundry for guests to use

from hustle and bustle we were visiting canada's wonderland perfect choice big hotel and free parking was

continental breakfast was ok

no pool

also had free parking and free wifi

laundry available

liked all the different things they had for my kids and it was in a great location

breakfast was very disappointing!

from the quick and easy check in/check out, complementary cookies the kids loved, the pool, wifi and the

clean, decent price, good breakfast in the morning

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

no laundry area on site no

liked that there was a side door that led to the food court and subway station the gym was nice as well

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

no room service. and real coffee /teacup not cardboard

free parking and free

the pool is a little cold

the smell got so bad i had to pack my kids up in the middle of the night and find a new hotel

lobby, working pool hot tub, great fitness room, clean, friendly, the bistro was

the pool , i took my 9 year old grandson on a trip ! he loved the king size bed

a laundry service in the hotel would be useful to have.

a small kitchen is available

parking is a little tight. no big deal though.

value, wifi

small parking lot.

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

the breakfast is convenient and so is the laundry

great staff enjoyed my stay fitness area along with laundry on site

the laundry was great $2

self serve laundry facility for guests with 2 washers and 2 dryers on the lobby floor

free laundry machines

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

the little extras, breakfast, laundry, little store

the room was spacious and loved having laundry room available

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

sounded like laundry machines

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

in addition, there is no laundry services during our stay too

and shopping close by, the staff was amazing and helpful and friendly, the price was reasonable breakfast was

really expected the restaurant or bar to be open

very clean, friendly staff, guest laundry

the do it your self laundry facilities came in handy, however, those machines are extremely old and outdated

it has a laundry room as well

we also liked that there was a restaurant, coin laundry, gym and pool on site

also a gripe was the cost of the self laundry ,washing( 2

118 was smelling like garbage, noisy throughout the night because of laundry beside

as always to have a laundry and gym on site when travelling for multiple weeks

the laundry area should have a credit card machine or coins

breakfast was excellent. lots of selection kids really enjoy pancake machine.

peaceful environment, nice breakfast, comfortable beds

no parking directly in front when checking in

i chose a king suite with spa bath mainly because i prefer a walk-in shower and the room and bathroom were both

this is a basic hotel that is well maintained, clean, with ample parking

the kitchen

or bar not open passed 2pm, no access to inside hotel from room ground level outer

the pool, the laundry facilities, breakfast, fridge, microwave and coffee in room.

room was across from the guest laundry which went off all night, it was so noisy, impossible to

pool was clean and at a great temperature

arrival was late and small kids needed to go to bed

wifi cut out at times also required a password every time for reconnecting

there is laundry facilities for long stay and with children

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

laundry on-site

laundry for the guest is close on 10pm...

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

very bad wifi, unable to complete meetings online , kept freezing and had to reconnect

shower stall, very late check in(3am), late check out at noon.

place is quiet and exceptionally clean. breakfast is good and served hot. staff are friendly

no room service

breakfast was quick and a great way to start the

the breakfast was really great!! i loved how much options there was to eat!!

got really fed up and told her to cancel it and refund the money to the card even though i had my kids with me

kids loved the salt water pool

kitchen is well equipped

i don't know if we just got a bad room but having a weekend away from kids and not being able to sleep in cause

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

laundry facilities are also adequate

paying for parking and added expense for animals when its pet friendly

comfort clean it has all you need laundry room pool suites gorgeous place i recommend

no directions for access to the laundry room or entrance to the pool either.

ample parking near room

breakfast was good and the kids really enjoyed the pool

room was great as always we have stayed here a few times and the kids love it pool warm and the garden is

very professional staff, clean hotel, greak breakfast and gym area was nice.

the breakfast has a lot of options and the kitchen attendants are very helpful

the pool to be bigger?

no bacon for breakfast :(

tempted to cross the parking lot and buy a cup from tim horton s

they moved us to another room where a large laundry vent, which was extremely noisy

laundry is

also had noise from the laundry facility early in the morning

loud staff all night room was above laundry room

no laundry facilities

breakfast was not great and does not have a laundry room

should have laundry service

location near the airport and casino

excellent location to airport and good breakfast

the front desk response was breakfast and kitchen is not our problem

staff faciliteis location laundry services concierge everything top

breakfast wasn’t included .. there was not a big selection to choose from.

definitely one of the more expensive hotels in toronto, so expect to pay a lot for extras/room service/drinks

the rooms are beautifully designed and spacious

com that kids cannot use pool outside 9-12 or 4-7, this is so stupid, why would i book a hotel with pool,

laundry and gym access

free laundry is great to have

own pool access, more variety for breakfast.

breakfast is good

to airport with free shuttle to & from airport every half hour (which is helpful when hiring a car for a day

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

the bar area was fun.

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

excellent service from concierge, doorman, front desk, room service, cleaning staff

nice bar - and desserts but very pricey drinks

i wish the bar stayed open longer

well equipped gym and pool available

signage in hallway was confusing. wifi was slow

the breakfast, the room service & ambiance

nothing perfect, but the roof top bar was closed on sundays

location and modern style staff were friendly great gym

the breakfast was awesome

loved the bar and other communal areas

sure if the staff is trustworthy, because i left a pair of sunglasses on the bar counter and in less than an

said they provide laundry service, wifi and airport shuttle

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

told him that this booking including breakfast and he told me that breakfast is not included for kids

breakfast at new location was great

to covid it was unexpected as all the public pools are open we were looking forward to taking the kids swimming

it would be great if the gym had more equipment, with a greater range in weights.

breakfast in restaurant joni was excellent

breakfast was delicious - plenty of selection, healthy, fresh ingredients

no swimming pool

also the fact that there's no pool, at that price for a stay id except more amenities

the laundry service fees are quite high

housekeeping, laundry service, service at the restaurant.

laundry service water got hot quickly

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

no microwave or fridge in our room, only the bar fridge.

no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

location was perfect for proximity to our kids apartment

needs a laundry facility/service of some kind. room service came too early for me (late riser).

i think a breakfast, even continental, would’ve been nice. but no major concerns!

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

the large sink in the bathroom was very handy for handwashing small bits of laundry

suites are large and there was laundry in the

guest laundry a bonus

facilities good including kitchen and there was a laundry facility in the basement

laundry at the hotel

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

great lounge bar and restaurant

location was perfect i didn t eat breakfast but i did a dessert and wine at the bar excellent service provided

would have liked room service for brunch but couldn't figure out how to do it so we just ordered out and had

spa prices could be better. the one inside the hotel charges too much.

the spa service they have at this hotel wasn t open as the lady wasn t working that day

i think the bar restaurant food choices could have been better.

is very nice and comfortable, including swimming pool and gym

hotel has confortable bed, has shuttle from/to airport , has as swimming pool (i haven t use it), convenience

old charm. style. very clean. laundry facilities available on request

having a laundry was excellent

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

laundry services

laundry was next door at the hilton

clean, friendly staff, wonderful selection for breakfast

the gym is nice, you can easily do your workout there and it looks like it was renovated recently

late check out and quiet floor.

there was nothing to dislike about the hotel, shuttle, services.

nice to have restaurants next door & shuttle to airport

no free parking within the property and quite pricey daily rate without breakfast

didn t have breakfast there but did get a glass of juice and it looked ok

the pet fee is extremely expensive this is not a five star hotel

its nice that they had a pool and gym in the building. as well as laundry machines.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

gym was small and i found the charge of $28 + tax for parking unreasonable

are suites, everyone has their own bedroom and bathroom, and then the common area sitting area kitchen is really

we had a late afternoon flight taking off from toronto international and the late check out helped us have

there was no laundry and no breakfast.

stocked with items you would expect in a kitchen (eg egg flip, washing up detergent, dish cloth, laundry powder

great rooms, comfy sofa and beds and laundry facilities in the room were great.

the room with laundry facilities was amazing

to the kitchen and laundry facilities and what would be needed - eg jug for tea/coffee, powder/pod for laundry

there was also no laundry bags for the wet tools in the men's locker

room spacious, clean and bed comfortable. guest laundry excellent bonus when on a long holiday.

large suite, plenty of room,helpful staff. bonus free laundry facilities- great for travellers!

couldn t do laundry, i stayed 7 nights with toddlers without the option to wash our cloths.

the hotel was very comfortable . i was happy to use the business center and laundry as well.

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

bed was amazingly comfortable staff were so friendly convenience of shuttle pool for kids so quiet

and abundant breakfast, free drinks (water, juices, soda cans) and some snacks, great view of the golf course

we got room service and the food was fast and amazing

golf course and airport as requested, air conditioned and clean room with large smart tv, heated pool was

good facilities including laundry services. surrounded by good restaurants and bars.

we also really appreciated the self-service laundry facilities, which were very convenient during our

more info could be left in the rooms advising the hours of the restaurant, bar, the location of laundry etc

laundry facilities on site was a huge

well-equipped to cover basic amenities including laundry

also our room was opposite the laundry and when the dryer was in use it was really loud

option for guests to use laundry

the laundry wasn t working when there but love it

disappointing that laundry facilities were out of order.

lovely staff, nice to have onsite laundry, large spacious room.

clean, close to airport, several restaurants near by, nice gym and pool

i like the room service

got a family room ( two adults and 2 kids) and breakfast was included

paid wifi? seriously?

location pool was lovely

no self service laundry facilities. limited range of dining options near the hotel.

check in was slow. power cut on our last day no self laundry facility

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

water was provided each day and the laundry service was fantastic and and fair price

yummy room service, laundry facilities and great bar

they also have a family zone that has an arcade , swimming pool , laundry , and a play area for younger kids

good location. like that there was a laundry to wash clothes.

convenient for longer stays with rooftop gym, pool, laundry, restaurants, shops, pc corner all onsite; its

there were washing machines to do your own laundry on the second floor

downside was wifi was slow for streaming and guest laundry was closed for renovations, no other laundromats

laundry facilities would have been a bonus, also a patio area or some outside seating

pool. laundry rooms very nice

the laundry was a little hard to locate

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

no time for laundry

secondly i ordered room service

the pool was clean, the breakfast buffet was scrumptious

an airport hotel of this level and quality should offer at least some choices of 24 hour room service

bed very comfy. bar tender was so sweet, professional and friendly as was the concierge

swimming pool and gym were exceptional

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small

so i couldn't wash my clothes in the guest laundry facilities, before flying out the next day

the laundry staff ensured our room was always spotless

laundry area only have two machines