there was no laundry room for guests

kids loved the swimming pool

it was pet friendly. the location was excellent.

rooms, in a clean and modern looking hotel with restaurant on site, lots of free parking and free wifi

pool opening time was too late especially after using the gym

very clean, pool water is nice and warm and the gym is nice my kids enjoyed it.

wifi and internet access was also very good

gym small

we got charged at mat fee for using the free mats in the gym.

speed bumps in the parking lot are dangerous

the pool wasn't cleaned on the weekend as they claimed it was a prime time to use the pool and hot tub

great twin beds. loved the pool & spa as well as the excellent breakfast.

the pool was also great and the kids loved it

hotel was very clean, kids loved the pool

i liked the spa suite we were in and also the cleanliness of the hotel.

re just laundry, washing machine broke or wasn t functioning properly while i was there

love that we could do our laundry before leaving

i want to thank the kitchen staff for their friendliness, helpful, and fresh breakfast

breakfast was ok but the waffles were hard the kids didn't like that and the location wasn't far from home

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

the big problem for me was there is no laundry for guests to use

better breakfast

and the office chair for the desk seemed not safe for kids, my daughter who is 8, fell 2x on it

loved my room, however, there was no remote for the fireplace and i had to open and close the top vent to turn

head was poor towels were thin and rough coffee maker was poor room had a fireplace, but it didn't work mediocre

laundry available

parking lot wasn t plowed while i was there, limiting number of parking spaces and making walking

check in, large room, clean, wifi

our kids had lots of fun and it was close to wonderland

spacious room the pool is open later than most other hotels very comfortable beds great

easy parking friendly staff. very comfortable

the pool temperature was also amazing

the pool is a little cold

price was reasonable ud83dudc4d free parking

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

my only complaint is about the laundry room

parking; laundry facilities accessible to guest for self/service in a secured and bright room; pleasant

free laundry machines

excellent breakfast, free laundry on site and also printing services in office

it was a comfortable place to stay for a day or two, and they had laundry machines.

also a gripe was the cost of the self laundry ,washing( 2

the do it your self laundry facilities came in handy, however, those machines are extremely old and outdated

had everything we needed, including a laundry facility for guest use, always a plus when travelling for longer

the laundry room flooded when i was washing clothes due to the heavy rain outside :(

as always to have a laundry and gym on site when travelling for multiple weeks

the laundry area should have a credit card machine or coins

118 was smelling like garbage, noisy throughout the night because of laundry beside

friendly kitchen and front desk staff

to and of rogers stadium and parking or directions for public transit would have been helpful

great breakfast, pool, comfortable beds, dove soap.

breakfast was good. comfortable beds.

place is quiet and exceptionally clean. breakfast is good and served hot. staff are friendly

breakfast was very good as well

comfortable beds,there is a choice in pillows (firm or soft) hot breakfast, the staff were great always cleaning

wifi kept cutting in and out

annoying to have to log in to use the wifi

the breakfast was great. very fresh and a lot of selections

the fact that the hotel is pet friendly

breakfast was included and really was excellent

great staff enjoyed my stay fitness area along with laundry on site

self serve laundry facility for guests with 2 washers and 2 dryers on the lobby floor

lousy laundry, the slow washing machines and they wash badly and the even worse dryers, do not use them

the laundry was great $2

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

swim pool, excellent breakfast selection with friendly servers, good parking, quiet surroundings, room cleaned

i liked the free wifi, connection was excellent.

nice and clean rooms - great staff and pool area was clean. great breakfast!

clean and comfortable. we love the heated pool!!!

fairly large gym

also had noise from the laundry facility early in the morning

they moved us to another room where a large laundry vent, which was extremely noisy

loud staff all night room was above laundry room

there is no laundry service.

laundry is

no laundry area on site no

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

pool wasn't as glamorous as pictures showed. pool was also cold. no hot tub.

the gym was also very nice

gym and sauna were kind of in a sketchy part of the hotel

should have laundry service

breakfast was not great and does not have a laundry room

super comfortable beds. affordable parking to leave our car for the week.

i also liked that there was a free breakfast provided to us, and also the gym

location near the airport and casino

so friendly, nice and clean , gym was good, laundry was perfect

hotel had everything we needed, including laundry

rooms were clean. laundry, gym, swimming pool and bbq were included.

the gym being open 24hr amazing, and laundry is free

laundry facility

a laundry service in the hotel would be useful to have.

liked that there was a kitchenette in the room and the staff were friendly and helpful

late check out extended free parking

parking was included and there were a couple of bottles of water in the room, too

wifi intermittent

laundry facilities were sub par, ended up going to a laundromat

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

cleanness good breakfast excellent staff

clean good parking good breakfast

could have used another handicap parking space.

free laundry is great to have

laundry and gym access

loved everything, the breakfast and complimentary lunch was awesome ans well presented

room was spacious, very good breakfast, car parking abundant in the property, staff were friendly

great breakfast in the morning and the beds and pillows were incredibly comfortable

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

said they provide laundry service, wifi and airport shuttle

gym was very small and there were no resistance machines at all , only dumbbells but no other free

the hotel staff offered to put us near the pool because with the kids

wifi was not good enough and the tv

no laundry room for extended stays.

breakfast was good, there were plenty of items and they were filled quickly when it ran out

spa tub was broken and tv was out of service for like 4-5 hours

breakfast

easy to get to from airport parking. the facilities were clean and the staff were friendly.

no laundry service available, only dry cleaning.

being a single mom with three kids the only thing of our whole trip that i was extremely looking forward to

restaurant was not open when the kids were hungry

food, crave restaurant really good we ordered room service once

no staff available no receptioist not answering the calls poor room service

the location, the clean room, the great breakfast and the swimming pool.

pool was great

plenty of parking outside

breakfast and room were amazing

pools was very cleans, kids loved it

laundry was not functional for a long time as i stayed a month

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

facilities including high speed wifi, swimming pool and gym

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

location, beautiful lobby, nice pool

the laundry facility is limited to only one washer and only one dryer

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

laundry room, pancakes for breakfast, breakfast generally, wifi.

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

friendly, helpful staff. pet friendly ud83eude77 comfortable room & the food was great.

laundry facilities

gym didn't have a size 6 basketball which is the one used for women

, she was at the front desk and she upgraded our room to higher floor cause there was too many kids playing

pool could use an update and sauna not hot

hotel is quite big, takes a long walk to find the pool

the coin-operated laundry was very much appreciated for my 5-night stay

i like that the rooms have microwaves, and there is a guest laundry. both really useful

clean and modern. laundry facilities.

rooms are very clean, tidy & the gym is spotless

a problem with conneting laptop to the wifi because of external firewall despite assistance from the reception

spacious room, clean, wifi, good location, free parking

wifi did not connect automatically

couldn't get the wifi to work, front desk was not helpful and insisted on me not knowing my own last name to

the bar and restaurant hours terrible

wifi is free but the connection it tricky

room service and guest services just rang and rang and rang

i like the breakfast, big cozy lobby and the pool

very convenient. used shuttle and up to go downtown

room service told us to call back - took a long time to be able to order

the noise from other rooms, or the hallways. kids were really loud.

laundry was next door at the hilton

laundry services

that the hotel allowed pets

room service was delicious and it was nice to eat in my room after travelling all day

room size; free wifi;

its nice that they had a pool and gym in the building. as well as laundry machines.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

we needed it since we have two kids

are suites, everyone has their own bedroom and bathroom, and then the common area sitting area kitchen is really

the room/suite had everything (full kitchen) which was very practical.

friendly staff very clean property efficient shuttle to the airport

no free parking within the property and quite pricey daily rate without breakfast

breakfast was good with a good selection to choose from. courtesy airport transfer.

if you can show the cost of breakfast on booking

pool was excellent for kids

stocked with items you would expect in a kitchen (eg egg flip, washing up detergent, dish cloth, laundry powder

could not find laundry in the facility

the room with laundry facilities was amazing

the washer and dryer allowed us to get caught up on laundry midway through our trip

i was informed there were no laundry facilities in room or within the hotel

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

was very nice and spacious, kids loved the pool

pool was nice too, but a bit boring for the kids as it's just a round pool with nothing interesting about it

their airport shuttle took forever waited for over 40 minutes for the driver at the airport.

shuttle service was great as well

the room smelled clean - like fresh laundry

laundry at the basement

very clean , strong wifi, very good breakfast, specious room and sport tv channels

close proximity to the airport. restaurant was nice. bedding comfortable. good shuttle service.

a shuttle bus is definitely convenient

check in was slow. power cut on our last day no self laundry facility

water was provided each day and the laundry service was fantastic and and fair price

yummy room service, laundry facilities and great bar

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

no self service laundry facilities. limited range of dining options near the hotel.

the breakfast food. no laundry machine (self-service) which is cheaper

everything was great except wifi.

i had to ask about getting breakfast and there was no menu in m room for the room service

we stayed in hilton, marriott and ramada during the trip and my kids loved this room the most of all

location was very convenient, and the staff very clearly wanted to ensure a good stay

room service was from the same restaurant breakfast is served in and it is delivered to your room

from a $38 dollar hotel with comparable rooms, free breakfast, and free wifi, it was disappointing to spend

excellent location with shuttle bus service from the airport

no free wifi or complementary breakfast. $25 parking fee ridiculous.

fast service on room service and housekeeping special

laundry area only have two machines

best thing about the hotel was: -guest laundry available to do your own laundry at yourown pace

the laundry staff ensured our room was always spotless

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

the laundry out of service

there is laundry onsite

very friendly staff and they had a laundry which was great.

one of the two laundry machine sets doesn't work at all

the common areas such as laundry, pool, and breakfast area were fine too

breakfast buffet was great and family friendly. kids loved the swimming pool

laundry facilities would have been a bonus, also a patio area or some outside seating

the laundry was a little hard to locate

no time for laundry

pool. laundry rooms very nice

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

the gym facility is top notch as well as the property in general

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

was new and fresh looking, even the shuttle

are not helpful,i called room service to send me a toothbrush,no one sent me anything

there was no real breakfast options for little kids

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

very easy to walk to the shuttle train

perhaps pet fee was a bit high and i didn't see any extra services

easy to get to from terminals on shuttle train

the gym was closed for work.

air conditioning wasn t the best in the gym

loved having starbucks on site and a bar to have a drink when we got here

we loved the gym and the pool, very clean and well maintained.

also we were on the same floor as a group of disruptive guests who allowed their kids to play hockey in the

pool and gym were good and convenient

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

no laundry service and swimming pool

no pool or gym

no pool and washroom door in the way should be sliding door

nicely maintained pool

there were lots of kids in the pool so it didn't make for a very enjoyable hottub with it being directly attached

gym and restaurant were great. i have food allergies and the waitress was very helpful.

another positive was that the pool and gym are available 24 hrs

there were lots of kids in the pool so it didn't make for a very enjoyable hottub with it being directly attached

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

especially if you have young kids

the wifi was not working and no one could help me

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

no laundry facilities other than dry cleaning

also has shuttle service taking you to the airport

too bad my kids like swimming but their pool are not available

cleaning staff did not visit the gym

the laundry room is fine.

no atm to get money to do laundry

stains on the carpet, there was a box of french fries left in the microwave and there was dirty laundry in the

coin laundry is good but only 1 machine, need to queue up

you have to go through the laundry area to access the pool area

comfortable. close to the airport. available airport shuttle

nice bar in the hotel and swim and fitness area

everything is fine, it s just that the fan in the pool area makes the surrounding cold.

the bar was well stocked and the restaurant had a very reasonably price menu

very good pool and gym, comfortable bedrooms and a shuttle bus from airport.

knocked at 8 am to ask if we require room service to clean up the room

wifi

room service was prompt, well

like in the old days, you can even have room service

room service, you have to order at the restaurant and then go pick it up yourself

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

way easier than having to shuttle to a slightly cheaper hotel and then shuttle back to the airport

we appreciated the friendly staff who allowed early check in and a later check out to meet our flight schedule

shower had a foot bar for those needing a leg shave

location and nice clean laundry facility ud83dudc4d shuttle service was good ud83dudc4d

self serve laundry facilities

did not work in room; charged for parking a vehicle; no laundry; a little worn; no extras included in rate (ie

airport, a free shuttle service is provided but watch out the time room is very well equipped 24h laundry

laundry available if you want to do your own washing

on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry facilities were good as well

nothing - it was perfect. we needed a kitchenette and laundry facility. this had it all.

laundry facility was not friendly for the guest stay short days

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

the laundry machine was out of order

suggest to have more coin laundry set or have the wash and dry all-jn-one

is a coin laundry facility and great free continental breakfast

clean room, great size pool for kids, decent selection of food at breakfast, helpful staff.

hotel is like new! staff is very friendly and accommodating. breakfast was great!

the laundry facilities & breakfast good selection.

has a small gym and laundry room

the staff were very helpful great laundry facilities

heck they have a laundry machine for $2 a load diy

visited front desk numerous times, to arrange laundry, taxi, computer access,

the laundry facilities were just what we needed.

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

wifi wouldn t connect properly on the tv.

the added bonuses were the free parking, free in-room wifi (which was good and strong, by the way), and the

and pool facilities were perfect for our family

it was great to have access to a laundry room too

i ended up having to do laundry during my vacation

from free parking to laundry fasciitis

breakfast, comfortable bed, jacuzzi, swimming pool, a lot of space in the room

parking included

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

variety of breakfast choices including fresh fruit very comfortable bed very reasonable parking fee excellent

pool was too small ( probably better suited for younger kids)

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

strong wifi

we didn't have time to swim in the pool. :-)

the pool was great and you weren't overwhelmed by any chemical smells

friendly staff, clean rooms and well maintained pool. my kids love it!

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

sounded like laundry machines

in addition, there is no laundry services during our stay too

mistakenly double-booked myself for one night and petitioned for a refund

breakfast was great and value for money

shorter queues at check in. laundry facilities per your sheet in the room, not

laundry service twice a week and if you just missed a collection would be a full week to return -

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

more laundry and dryer machines would be better. had to wait and there was a lineup

less washing machine and drier, need to wait for a long time to finish the laundry

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

coin operated laundry and fitness centre in the basement of the building

the washer in laundry is not

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

also has laundry

no parking fees, which makes a sharp advantage compared to 2 hotels in the vicinity that i have booked

good amenities including free self-parking and breakfast.

gym equipment needs maintenance.

breakfast was decent - english muffins, toast, sausage patties, eggs as hot choices and cereal

kids were diving, eating, yelling, and on one occasion a mother was pushing her son so hard during

swimming pool and spa

was great, the lobby bar was very nice with a great atmosphere

by the way, the food from downstairs bar is better not to order during the covid19

kids were diving, eating, yelling, and on one occasion a mother was pushing her son so hard during

there was a laundry available for guests use with big maytag appliances

facilities, laundry room, gym and breakfast was great.

would have appreciated no scented laundry products used for sheets

clean, comfortable, friendly and helpful staff. shuttle bus to airport. laundry facilities.

close to the airport and hotel has a shuttle service hotel as a laundry available to guests

some of laundry machines were out of order

were friendly and helpful, the bed was super comfy, the pool was well maintained and access to a laundry facility

comfortable rooms. laundry possibility.

the hotel has gym, laundry and swimming pool

laundry, small pool and exercise room and kitchenette very much appreciated

there is also a laundry where you can dry-clean your clothes for a fee, many thanks to the hotel for providing

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking

it was clean, comfortable and we did our laundry while using the pool

and they sent the driver of the hotel and not anyone responsible for the laundry

amazing breakfast, nice laundry room, very pleasant room, staff were amazing, shuttle was great!

the on-site laundry facilities were a bonus along with the swimming pool

they have complimentary breakfast, free parking, self-service laundry and indoor pool

good breakfast, laundry room very useful and very spacious family suite

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

nice indoor pool

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

they have a few tables in the lobby with a bar that theoretically can serve food, but since it wasn't open,

nice big rooms, pool and gym area

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

i didn't like the fact that the hours for the pool and gym close early and open late!

staff were so friendly from checking in to room service and check out

large room with a fireplace, high ceiling and a large 'corner' jacuzzi

place was clean and the bar staff was excellent

the hotel bar closed rather early (10pm on a sunday night)

dated, went to the gym the heating was on (it s summer) the box to turn the ac was locked

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

pet friendly. free parking for guests

we got to the hotel on account of the unnecessary hour long wait in freezing cold weather, the kitchen was closed

the shuttle was on time and easy to take

laundry service was good, should have another an extra washer/dryer

cleaning was not done properly. no laundry service

kids love the slide on the weekends

the middle of nowhere and no bar or restaurant all plastic utensils at breakfast - not good for the environment

problem with wifi

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

laundry room is in the basement and needs a key to access

nice facility, pool was nice. quiet, good parking, comfortable bed, conveniently located.

the swimming pool was also a wonderful place to relax and have fun with the family

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

there is a coin laundry in the truck stop across the road

even their replacement pillows from their laundry had stains when handed to me

should be assistance available for transferring luggage from airport shuttle to rooms

parking lot was crowded due to the snow not being removed

hate having to return to the parking lot to place a parking notification page on my car's dash

i also like that there's laundry facilities if needed

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

bed not the best. no hot water in morning for shower and not much for our spa tub.

guard that did absolutely nothing, even when teenagers came in and were extremely rowdy with tiny kids swimming

i liked that there was a full kitchen

was no safe in the room and our room was right across from the pool so you could hear kids screaming

room was big and comfortable, two bedrooms, two bathrooms, kitchen and fireplace

very large rooms, comfortable bed, great kitchen. the room is just amazing!

convenience and that the gym was open and they made it feel safe and comfortable the covid

there is everything you need for a good holiday: we used the pool, laundry, bistro

kids had a great time felt safe, comfortable

location, from our window we could see planes landing so the kids were thrilled

wifi was great

very uncomfortable bed,, specially with kids it s very high ,, washroom was not clean enough.