laundry facilities were a bonus to have on site

laundry room and pool share the same access door, so the laundry access hours don't match what's

has a laundry room as well on main floor

we like the pool there and the breakfast is very rich and varied. our room was clean and fresh

definitely too high for kids to get on

nothing - it was perfect. we needed a kitchenette and laundry facility. this had it all.

laundry facilities were good as well

pretentious laundry facilities

on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry facilities were very good

wifi would not connect

easy access with parking right beside door to room. staff welcoming and professional.

nothing - maybe outdoor parking

location. size of room. kitchen

limited parking.

the pool, the laundry facilities, breakfast, fridge, microwave and coffee in room.

room was across from the guest laundry which went off all night, it was so noisy, impossible to

annoying kids that are constantly abusing the free breakfast, most of them go down for at least 3 breakfasts

no full kitchen as advertised

kids running up and down the halls

no directions for access to the laundry room or entrance to the pool either.

comfort clean it has all you need laundry room pool suites gorgeous place i recommend

cleanliness, pool and kitchen.

parking was a little bit tricky just due to the lot size, but it wouldn t deter me from staying

clean room specially dressing table area with mirrors and hairdryer all rooms with kitchen facility , it was

heck they have a laundry machine for $2 a load diy

visited front desk numerous times, to arrange laundry, taxi, computer access,

the staff were very helpful great laundry facilities

the laundry facilities & breakfast good selection.

has a small gym and laundry room

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

laundry room, pancakes for breakfast, breakfast generally, wifi.

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

the laundry facility is limited to only one washer and only one dryer

was clean and had a nice gym and pool

no laundry service available, only dry cleaning.

bed, facilities, pool, staff

tv , the beds and pool . also the location

the room was nice and loved the room service

loved the pool, hot tub, gym - its quiet and not crowded and clean

laundry facilities

gym didn't have a size 6 basketball which is the one used for women

parking shortage

ac units and free wifi quality was great

room service food for breakfast is always good and fast

the pool could have been warmer!

room are big & clean. a plus on free parking!

to the gym and there was a family there that was letting their kids play in the gym even though it has signs

a ripping off charging on a pet

the hotel is pet-friendly, which was great as i had my little buddy with me

i didnt like that they didn't serve breakfast .. i don't like that the gym and pool were closed

thankfully, i don't have kids, otherwise i would be really concerned for their safety

hotel renovations is lovely, the easy access off the highway is appreciated, lots out parking which is well lit

pool was not open but very clean friendly staff comfy bed very quiet

all was perfect - well, wifi was limited.

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

laundry was not functional for a long time as i stayed a month

parking

the pool is nice

free parking

location is good pet friendly a swimming pool breakfast is ok

small parking lot

was just sad that the spa was closed, would have been great to use while the kids played in the pool

very cozy spot for breakfast

desk was always friendly and so helpful, even had easter treats for the kids

i have a disabled child and had to find and wait for staff to move laundry bins out the way

stains on the carpet, there was a box of french fries left in the microwave and there was dirty laundry in the

no atm to get money to do laundry

loved the pool, that there was guest laundry available, and the rooms were comfortable

you have to go through the laundry area to access the pool area

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

good breakfast. free laundry.

laundry facility

exercise room is in same room as laundry facilities

it has a good size swimming pool, and laundry machines

one place to do laundry, the dryer pre-set at 90 mins, and only one set of washer and dryer

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

laundry service twice a week and if you just missed a collection would be a full week to return -

more laundry and dryer machines would be better. had to wait and there was a lineup

less washing machine and drier, need to wait for a long time to finish the laundry

the laundry facilities were just what we needed.

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

pool is very clean and amazing

in the morning, walls were thin and i could hear everything from next door, staff charged me a pet fee for my

gym was small but had basics for workout

from free parking to laundry fasciitis

i ended up having to do laundry during my vacation

it was great to have access to a laundry room too

wifi was poor

the hotel has gym and swimming pool, elevator( good to have if you re having big baggage)

the pool and the dining was extremely good.

the gym was quite equipped

like that we had access to the pool. i like the table in the room we could eat at

the pool, the included breakfast, overall vibes of the hotel!

gym

we didn't use the pool but i could see kids there from my window

the pool and location

said - pet friendly, but it was actually a $75 non-refundable fee for having a dog with me

wish pool and bar was open but that can all be blamed on a little but nasty bug civid

easy connection to wifi

there was no laundry room for guests

fantastic location. breakfast was great. staff awesome.

breakfast being included in the stay

cleanliness, decor, no fee for pets is huge for us

housekeepers arranged the kids' teddies and blankies on the bed

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

location, laundry, comfy beds

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

coin operated laundry and fitness centre in the basement of the building

the washer in laundry is not

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

the kitchenette and fridge with proper freezerthe complimentary breakfast

free starbucks breakfast

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

no shampoo, just bar soap

maybe a basketball hoop in the pool for kids.

like maybe directions to pool and gym

had a kitchen with nothing needed to clean or dry dishes

hotel was very clean, kids loved the pool

7- gym was horrible, a/c

bar was just ok

breakfast and cleanliness.

in from a long and exhausting day, i tried to order some wine to have with my dinner but the bar was closed

re just laundry, washing machine broke or wasn t functioning properly while i was there

love that we could do our laundry before leaving

liked that there was a full kitchen, with utensils, cooking tools, a can opener and dishes

last minute and because the credit card on file was in his name, i was almost turned away with 3 kids

they were not very friendly when we walked in and when we asked for a late check-out they were giving us attitude

the big problem for me was there is no laundry for guests to use

the room was nice and big the kids loved it.

missing swimming pool

no room service

the room was big and included a fireplace which was nice.

laundry available

liked all the different things they had for my kids and it was in a great location

bedrooms - full kitchen(unexpected), very comfortable beds easy access via highways, groceries close

breakfast in the morning was on the house and a great layout

breakfast included and had a great selection of food

spa was not working and we hear for two years

the downside of that was there was no room service

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

the staff had no control of the kids running halls until early morning

the staff had no control of the kids running halls until early morning

no laundry area on site no

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

the facilities were old, some gym equipment not working, housekeeping not consistent

the wifi on my tv was down and maintenance wasn t in until the morning, so they moved me into a

-front desk seemed a bit overwhelmed by the hockey tournament and the 50 + kids around so i understand but

a laundry service in the hotel would be useful to have.

parking is a little tight. no big deal though.

liked that it felt spacious and the kitchenette was great

kitchen area with microwave, fridge, and utensils, etc 2 separate areas to view tv, sleep

wifi did not work (originally),

great breakfast & laundry service.

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

the room was spacious and loved having laundry room available

free laundry machines

it was very clean and love that it included breakfast and laundry services

free laundry, quiet, breakfast included

self serve laundry facility for guests with 2 washers and 2 dryers on the lobby floor

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

lousy laundry, the slow washing machines and they wash badly and the even worse dryers, do not use them

the breakfast is convenient and so is the laundry

laundry facilities for guest use were a welcome bonus during our extensive trip

the laundry room flooded when i was washing clothes due to the heavy rain outside :(

the do it your self laundry facilities came in handy, however, those machines are extremely old and outdated

it was a comfortable place to stay for a day or two, and they had laundry machines.

also a gripe was the cost of the self laundry ,washing( 2

118 was smelling like garbage, noisy throughout the night because of laundry beside

as always to have a laundry and gym on site when travelling for multiple weeks

the laundry area should have a credit card machine or coins

good parking pet friendly

loved the free complimentary breakfast in the mornings make our stay more pleasing/relaxing especially if you

in addition, there is no laundry services during our stay too

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

sounded like laundry machines

wifi could be better

very pet friendly

were upgraded to a suite with kitchen

breakfast was included and really was excellent

pool was underwhelming

breakfast was good and the hotel has a convenient location near the airport

location 10/10 customer service 10/10 breakfast 10/10

good size bedroom , leisure facilities good , breakfast good , coffee on tap most of the day

great breakfast kind staff awesome pool

pool water temperature could have been a little warmer

kids loved the pool and hot tub

breakfast was very good as well

laundry for the guest is close on 10pm...

laundry

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

there is laundry facilities for long stay and with children

laundry on-site

terrific and the kitchen staff the best

all basics included: full breakfast, parking, wifi

no bacon for breakfast :(

rooms, free parking, breakfast included, lots of stores and restaurants nearby, and only 25 minute drive to

with the front desk where they did not provide us with a promotional code for the wifi, and it was a little hard

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

laundry facilities are also adequate

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

they opened the outdoor pool early for the kids to go swimming

they moved us to another room where a large laundry vent, which was extremely noisy

laundry is

also had noise from the laundry facility early in the morning

loud staff all night room was above laundry room

no laundry facilities

laundry facilities were sub par, ended up going to a laundromat

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

location is close to work and breakfast served with all precaution and measurements

frequented road and with bad sound insulation of the windows -> better ask for a room facing the parking lot

beds comfortable breakfast good staff exceptional

no laundry room for extended stays.

breakfast options was limited.

for me nob on the fridge is gone so everything in my fridge was frozen even my milk for my kids

room service was awful

wish there was a pool

should have laundry service

breakfast was not great and does not have a laundry room

nice gym equipment friendly staff clean room able to solve problems easily

they accomadated my car parking in a handicap , as i had my sign

comfy bed, and it was pretty quiet. free shuttle to the airport is a bonus

the coin-operated laundry was very much appreciated for my 5-night stay

clean and modern. laundry facilities.

i like that the rooms have microwaves, and there is a guest laundry. both really useful

the pool and bar were closed but will open this summer when more cocid restrictions are lifted.

very clean comfortable bright, easy access to airport , lots of parking

desk staff not so friendly but one, however, the housekeeping staff were amazing and helpful, laundry facility

said they provide laundry service, wifi and airport shuttle

the room service d the restaurant crews was above and beyond

the wifi connection wasn't strong and difficult to stay connected

great location, shuttle service was very convenient and the facilities were in very good shape

great wifi, hours of zoom calls went with only a single drop in connection - great staff, brought up

the pool and the gymud83dudc4d

wifi in the room was very poor

good value for money. our kids loved the pool. place was clean.

lineups at the front desk, there was more than enough luggage carts, the pool was clean, but the gym was nice

laundry services

laundry was next door at the hilton

also, we had a tiny king size bed for 2 adults and 2 kids

the gym is nice, you can easily do your workout there and it looks like it was renovated recently

the gym was great

pool was excellent for kids

the pet fee is extremely expensive this is not a five star hotel

if you can show the cost of breakfast on booking

no free parking within the property and quite pricey daily rate without breakfast

shuttle bus communications could have been better but it s not too far from airport so i ended up

its nice that they had a pool and gym in the building. as well as laundry machines.

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

seemed like some families were living there so i would not you pool due to small kids in diapers

layout of the double suite was fantastic, it was clean, all of the amenities in the kitchen were great

kitchen had limited knives. room service only every other day.

there was no laundry and no breakfast.

the washer and dryer allowed us to get caught up on laundry midway through our trip

the room with laundry facilities was amazing

stocked with items you would expect in a kitchen (eg egg flip, washing up detergent, dish cloth, laundry powder

could not find laundry in the facility

staff, beautiful rooms, awesome park, very nice pools, but no laundry; but the staff was very helpful calling

clean. tidy. good pool. good room service

location. shuttle service. free wifi. comfortable beds and pillows.

the bar has been raised, they need to try harder

room service was not great but correction was made in good time

no self service laundry facilities. limited range of dining options near the hotel.

we also sent clothes to reception for the laundry service (which had a 12 hr turnaround) labeled by the reception

yummy room service, laundry facilities and great bar

water was provided each day and the laundry service was fantastic and and fair price

check in was slow. power cut on our last day no self laundry facility

no spa. gym is small and swimming pool is small.

for pet cleaning had i have known about the extra fees i would have gone else where will not go there

fast service on room service and housekeeping special

got a family room ( two adults and 2 kids) and breakfast was included

wifi was not included

the laundry was a little hard to locate

i was pleased to use the laundry after 3 days of travelling and exploring toronto - they sold washing powder

pool. laundry rooms very nice

laundry facilities would have been a bonus, also a patio area or some outside seating

no time for laundry

good facilities elsewhere from what i can see - laundry, restaurant, bar, vending etc

laundry area only have two machines

the laundry staff ensured our room was always spotless

so i couldn't wash my clothes in the guest laundry facilities, before flying out the next day

the hotel also has nice pool, a gym and spa though we didn't get to use these, and laundry services for a small

wished the swimming pool had been open

the bed my kids slept in was squeaky

they're pet friendly so my baby girl could come with us

the gym was cold, there isn't a change room/ shower facilities.

gym, no changing room or shower for the gym/pool

spacious, clean, no disturbing noise, the view was perfect for the kids seeing the planes arrive

loved having starbucks on site and a bar to have a drink when we got here

convenient to the airport with free shuttle bus service. great beds!

also we were on the same floor as a group of disruptive guests who allowed their kids to play hockey in the

the pool is great

staff faciliteis location laundry services concierge everything top

the indoor pool was a plus with kids

four season sets the bar in terms of location, cleanliness, amenities and staff

floor restaurant was ugly and dated ud83eudd37 the d bar design as well as the rest of the reception

com that kids cannot use pool outside 9-12 or 4-7, this is so stupid, why would i book a hotel with pool,

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

no laundry service and swimming pool

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door

front desk was awesome. shuttle driver was great. breakfast was better than expected

it is close to pearson international airport and they offer a free shuttle that we took advantage of to catch

laundry ironing.

it is not safe to use laundry service at this hotel, my t-shirt was lost

bath should have bars to help older people to get out of the deep bath

didn't like that there was no spa services availableat the time

one of the best hotel gyms i've seen attention to detail

wifi

there is no room service on the phone options, and not at the online site

the breakfast, the room service & ambiance

signage in hallway was confusing. wifi was slow

you have to ask room service to bring you water

first morning breakfast we went to wasn't good

the bathroom had a plastic shower curtain and looked like school gym facilities

room service breakfast menu was very limited

loved the bar and other communal areas

the bar on the 6th floor is amazing

there wasn t availability in the spa unfortunately

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

breakfast in restaurant joni was excellent

no swimming pool

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

the laundry service fees are quite high

laundry service water got hot quickly

housekeeping, laundry service, service at the restaurant.

you can text the front desk for room service

no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

we stayed on the 8th floor and there was pet hair everywhere in the room.

breakfast was limited and, while on booking

decent wifi

the large sink in the bathroom was very handy for handwashing small bits of laundry

laundry facilities as well

also loved the fact that the laundry in the basement was so reasonably priced

facilities good including kitchen and there was a laundry facility in the basement

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

laundry at the hotel

bar and restaurant were cool

wifi was fast and dependable

eaning or kitchen staff)

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

good wifi

5-minute indoor walk to airport terminal amazing pool and fitness centre friendly staff

location, helpfulness of staff,availability of services,acceptance of pets,

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

old charm. style. very clean. laundry facilities available on request

having a laundry was excellent