wish the pool was heated and better breakfast options

kids loved it

the parking, became a little challenging at times.

was not exactly tickled by the breakfast

the breakfast was great and they were constantly cleaning as people walked away from tables or touching

small outdoor pool

fridge, microwave, wifi, gym, and pool

breakfast bar was great and i slept like a baby

the spa tub

spa tub was not operational, it would have been nice to use if it was operational

laundry facilities were perfect for my road tripping needs

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

coin laundry, but you have to figure out how to get the coins

was super nice, breakfast delicious, loved that there was always coffee

oh yeah delish breakfast options too

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

breakfast was eh. wifi was awful. we all had to use data.

plenty of parking

the staff was friendly and the breakfast was good.

the breakfast was good, but very crowded.

we had thr pool to ourselves alot they were very quick about bringinging towels trash bags helpful with the

hallways and gym didnt smell great

it was pet friendly enjoyed by my grand pup kai

enough food for the breakfast when you have a team of young kids you have to expect to use more food for breakfast

laundry. lost money with inoperable coin machines. upgrade!

the laundry room does need some attention.

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

this was most likely from the previous guest and we didn t want to wait for another room (two kids under five

the staff and room service were really nice

the location was convenient. it had ev chargers. beds were comfortable.

could hear our neighbors and kids most of the night talking in their rooms

very clean love the inside pool even though i didn't use it wonderful stay.

small pool

wifi speed is low and not stable

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

really a big deal but i would bring my own laundry detergent in the future costly in the store area

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

had to search parking lot and follow another person to retrieve a cart

the room service was exceptional

laundry room should have more machines

great breakfast

made reservations for 2 adults and 2 kids with the expectation that the sofa bed would be big enough for two 1

no wifi, the remote control didn t work for the tv. not worth the money :(

only minor complaint we had was that the pool was way too warm

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

wifi, i couldn t log on but i didn t call either. was to sleepy. lol

bag, no pen or paper to write on, no bottles of water to buy, no butter or cream cheese in kitchen

my kids live local

guest laundry facilities were very dirty and old

friendly staff, clean facilities, public laundry room, the pool area.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

wifi. wifi sucked. wifi sucked hard.

friendly staff, lots of parking, very comfortable room. will definitely stay again!

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

breakfast was good. first time the laundry machines was free to use.

free laundry

one of four washing machines was working in the laundry facility

also, free laundry which was really nice

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

like the fact they had laundry facility

too nice of a hotel for each floor to have a shared microwave in the laundry room

there is no where to get coins for the laundry

range of shuttle bus

there were lots of kids staying and many were running around the halls until late.

the complimentary breakfast was superb

maybe a little outside playground for kids.

with our dishwasher but the manager took care of it himself and they were kind enough to give us late check out

upon arrival to our room, there s was a group of kids right outside our door, to the point we asked them to

wide room comfortable bed laundry 24/7 super appreciated

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

breakfast- great

breakfast was the best. very clean around.

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

good location for work. clean room and bar and food on-site.

then called the room service dept and was told i'd be brought up some shortly

i then asked if there was any way to get kitchen vouchers or something to compensate and was told that they

lol im not for bright lighting in a bar or restaurant area - but i did understand its connected with the lobby

laundry room is a shared wall

laundry was only coin operated so i wasn t able to do laundry here!

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

woken up by laundry machines

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

is small and doesn t fit everybody who wants to go to the casino

my boys loved the pool as well

close to expressway and casino - clean

dirty pool

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

the fact that the pool was not open. come on vacation to relax and play in pool.

the pool was clean and so were the sheets

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

the pool is a bit cold

wifi

warm breakfast available.

the pool needed more umbrellas out and the pool bar opens late

prices at the bar are high. food and drink prices.

wifi was not free. said my room was an

room service needs to be improved replacing coffee tea etc also our room wasn t cleaned one of

didn't like seeing room service items outside the roons, on the hallway floor.

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

laundry use was great and cheap

breakfast was amazing

the pool was not heated. i stayed there because it said the pool was heated and it was cold.

location and pool

wifi is not free unless you are a bonvoy member

wish wifi was included

although, we were only there for one night we had room service delivered and the food was very good

great gym and other amenities

also there was no room service menu in the room

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

there were no vending machines. yes there s room service but i wanted a coke.

eventually turned out to be a false alarm, leaving the kids hysteric, s compensation was not even suggested

ryan, a bartender at azure, always is so kind and professional

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

and my laundry was lost before checkout

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

there s an excellent laundry room with washers/dryers

bar was very full after the game and they allowed 5 or 6 small children to sit at the bar

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

the free hot breakfast, the staff, the peacefulness and location from highway and casino.

very clean! friendly service. accommodated early check in.

parking was minimal (if i have complain about something).

pool was closed for maintenaince and i had brought my bathing suit, intending to use it, only to

had small ants ud83dudc1c all over our beds kitchen living room

*being cool and comfortable* *going to bed at a reasonable hour* *kind customer service* *wifi* then this may

the pool is too small for the size of the hotel.

he did not give me the wifi password/instructions and when we tried to call downstairs the phones in the room

they are also very pet friendly

the roof top pool, it had an amazing view of the city

pool was so clean and serene

everything was good! but the view of the corner room and the pool on the rooftop was the best

awsome, breakfast was great the pool are and gym was also great

the total environment from the staff to the laundry to the pool was excellent

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the gym and laundry services were closed at the time.

if i have to say, it would be the property was pet friendly.

price and pool on the 6 floor i think it should be more safe around the side anyone can fall

one small thing valet parking should be free for guest 1 in 1 out just a

the room was excellent, staff all so friendly and we had great fun in the casino too

parking

a little disappointed that the gym was quite small and once a few people entered the space it felt crowded and

the smoking! i wish i could get to my room elevator without going through the smoking cassino

loved everything about it especially the bar and food

tv didn't work, room service never went to my room for 2 days, some of the staff had bad attitudes, there were

i had some noisy neighbors with kids up at 3am

i had no wifi the entire time i was there in my roomp

pool was cold but bearable especially when you rounded it off with a really warm hot tub just ask

laundry only on 4th floor

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

close to attractions. great breakfast

friendly staff, great breakfast. lovely pool.

pool is far too small for the size of the hotel

good food and bar available

hotel exceeded our expectations, it was extremely clean, staff was friendly, breakfast had a lot of variety and

building , clean room, comfortable beds, fresh renovation, tasty cocktails in the bar, nice pool and gym

breakfast was amazing and the gym had new equipment

excellent hotel, near cruise port friendly staff, breakfast was really good

do not have any laundry facilities there on site and the computer office was right there in the main lobby open

during week days pool bar was closed as well as bar inside. staffing may be the issue.

room their guests smoke weed which the smoke comes to our room all the time and l have 2 little kids so its ruin

is no free breakfast offered nor free parking

pool hours

huge container of laundry left in middle of hallway, which is a fire hazard and eyesore

no i m house laundry, only a self service machine that needs 8 quarters, nowhere in the hotel had quarters

laundry bag it was used before and in bad shape

my kids got cursed by a cashier lady who was not able to run a credit card for a $3 chips and drink

for what it was, the gym wasn't that bad either

room service and bottled water have to be requested at the front desk

wifi worked great, the cafe is a good spot if you need to get any work done

only thing i'd like to mention is no room service, and the bar closes early.

the room is well designed with comfy bed and view of the pool. wifi works fine!

gym was also spacious and well outfitted

we were able to use the laundry services

the laundry service was poor

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

there is a guest laundry on the floor

the guest laundry was not working

there was a wind diwn wednesday with college kids and was hekd in the lobby and pool area, we

great location and nice gym; staff was great

only plastic cups in the room), tiny ill equipped gym, rise staff

the restaurant and bar should be open on sundays for morning and brunch

will not stay in a pet friendly hotels again

pool was a bit small but served its purpose.

paying for wifi is not good.

unique hotel with a small gym and nice restaurant and bar

the bar was well stocked and stayed open late

nice bar and restaurant inside the hotel

front desk employees, wifi did not rooms were not cleaned until the second day rooms were not cleaned

however the wifi connection was very bad/slow

the hotel had no bar until 5:00 and then closed at 9:00, just not the quality for close to $300

$700+ for 3 days and the breakfast wasn t even free like most motels that are cheaper and the pool didnt even

room was great, the bathrooms were clean, the bar was great, the staff was exceptional

breakfast could have been spruced up a bit more. ran out of coffee and the eggs lacked flavor.

very comfortable room with kitchen and living room area.

i liked that it had a kitchenette

eggs tasted fake. breakfast otherwise very good

complimentary breakfast

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

i was on the 8th floor with the pool and bar

big, clean, comfortable room. great pool area. friendly staff.

helpful staff who then allocated me an unsellable room on 7th floor next to a pool plant room that was so noisy

breakfast was so not worth it

were a lot of bar items and the refrigerator didn't really have any space so i had to move things just to fit

the bar staff made amazing cocktails and were able to advise us on other inside knowledge of where they

thursday night we came back from dinner around 9:30 to have a drink and the bar was closed early

our room was near the bar and we could hear everything

there was an issue as the kitchen staff didn't arrive at the expected time but the staff dealt with us admirably

love the proximity of the property and that it has a shuttle, guest laundry and the restaurant staff is amazing

to find and access the pool, fitness center just next to laundry (loud and smell of

there s a gym & good laundry facilities

complimentary laundry was such a welcomed amenity

it was nice (after a 2 week road trip) to find a coin operated laundry room (next to the gym)

wish the hotel had a laundry availability

room was very comfortable with a great bed, the downstairs bar had a great happy hour with food items fixed with

property was in a good location, bar was very good

pool water was a bit filming

the rooftop bar, the room service, the helpful staff, the beds were soooooo comfy, it was so close to

quick checkin and checkout, good people, good bed and room,good breakfast

the breakfast is great each morning

get enough i love our king room suite and breakfast is fantastic

having kids the pool was very nice to have

there was pet hair all over my bed, sheets, pillow cases and comforter.

the manager of the hotel is very friendly - wifi is very good - you can grap good coffee in the lobby 24/7 - i

not the hotels fault it's covid, but i bet the breakfast would be amazing there

i liked the parking lot, full kitchen, and big bathroom. the bed was super comfortable as well!

wanted to enjoy the pool but once i saw the dogs in side it ruin everything

only issue i noticed on my last day, as i was packing to check out, was tiny little ants in the kitchen area

very clean rooms. has laundry facility on site. friendly staff.

our room was close to the guest laundry room- and the washer and dryers looked nice

simple, clean rooms. access to pool, laundry machines and breakfast

laundry was easy and efficient

use the laundry machines, you need to download an app and fund an account ($10 min

the laundry facility

laundry facilities need serious help

had to do a load of laundry and the washing machine did not wring out the water and dryer did not dry

then even opened the laundry an hour early so we could do a quick load before catching our cruise

) i also loved that there was a swimming pool (which the kids loved) and laundry facilities which really came

the laundry area was awful

not have the correct executive room with 2 beds or the mentioned mini bar also i didn't have a laundry

the pool and tiki bar was awesome the overall atmosphere comfortable and inviting.

the pool and bar oh and restaurant was great too

jacuzzi spa tub didn't work.

the guy at the bar on saturday was rude and i think he was on something

it s located in a phenomenal place, it has a different but stylish design, the art and pet friendly vibe as

that it had a gym, roof top and nice interior!

rooftop pool, bar and lounge area and the many different shops and activities going on in its own

rooftop pool and bar and close to restaurants

clean and comfortable. breakfast was amazing.

rooftop bar and restaurant was very nice

i was told the room that was reserved did not have a kitchen and so he attempted give me a room handicap

rooftop pool and bar gorgeous

hotel is connected to aloft and you have access to aloft bar

to use the washer/dryer in the laundry

the comfort of the room and hotel was exceptional. also room service was great when needed.

the shuttle drivers were pleasant and helpful.

was 2 minutes from the hotel to grab the shuttle to the airport and the driver was rude to my sisters about

and helpful cannot fault them, the location is in an area near the airport, the hotel has a shuttle service

the hotel has a laundry room with coin operated machines, but the change machine was broken.

a vodka cranberry with room service but only got the cranberry

gym is a tiny hole with nothing to clean with the bottle was empty

i think it really added to the vacation theme for my kids

room service went to the wrong room

when i was walking to my room by the pool i saw a rat running across to the laundry room area

dingy with low to poor lighting. expensive guest laundry.

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

after seeing how upset and devastated i was he offered to allow me to sleep in the parking lot but then he came

services. gyy open 24/7 and bar/restaurant. shuttle service for the airport also.

the location and cleanliness of the hotel the bar area, gary was such an awesome bartender.

i needed a night of relaxation to myself - no hubs, no kids

everything. we loved everything. bar was great.

i wish room service and the restaurant had more vegan options.

no free wifi, no coffee maker in the room, no laundry on site

staff were friendly, bar food and cocktails were delicious

we ate at the bar a couple of nights food was good and so was service

shuttle hours to airport

very nice shuttle driver

the shuttle runs during the day, so very helpful if the flight times match

pillows could be improved. pool was down during stay.

super comfy bed, great shuttle to/from airport and mall.

there's a pool, gym, free breakfast, and a small store with snacks and necessities such as advil

breakfast