no wifi signal in our room

ample parking spaces

parking was easy

ample parking and opportunities to walk the dog

fabulous restaurant with amazing menu, good bar and excellent

staff very welcoming, breakfast fabulous. right in the centre of penrith, and easy parking.

we liked everything except the bar area

wifi could have been a little stronger but it was useable.

3 for parking it's only a small amount but could have been included in the bill

location perfect clean rooms lovely bar great stuff great breakfast

character of the place was excellent, parking ok, decor of the room was excellent.

convenient, onsite, nearby free parking

arrival the parking was easy, very quiet

this hotel faces the lake and has an impeccable most beautiful view, highly recommend their breakfast is very

breakfast was fantastic and hot and cooked fresh and served on hot plates

their room view looked the laundry, and a big black flat roof

poor breakfast buffet and service, a de luxe room whose outlook was the bin store, laundry room and

our room was at the back of the hotel with views of the laundry area so i

we ate in the restaurant one evening and in the bar the second evening

superb breakfast with lots of options including a perfectly cooked full english

somehow they missed it and we traced it to the laundry facility

huge freestanding bath, amazing breakfast, friendly staff.

breakfast was very good, and we had delicious bar snacks when we arrived as the restaurant was closed

breakfast was excellent

free car parking for guests, just leave registration with reception

access was through reception including food sauna laundry only 4 course menu available in evening at 40 per

we stayed for no longer than half an hour when approx another 10 towels were stacked high and the laundry basket

and the room service was great

dinner in the restaurant was amazing as was the breakfast

breakfast in bed was just what we needed

night, could hear a washing machine, alarms and walking around, our room must have been under the laundry room

in the guest area, read a paper, enjoy a drink and listen to the crackling of the logs in the fireplace

for a hotel that's quite average for the lake district, with no sauna or swimming pool, the wifi isn't properly

didn t offer a cocktail menu at bar which was disappointing.

however, the dessert wasn t very exciting and the breakfast didn t offer gluten free real sausages, just

breakfast exceptional, location beautiful

with separate shower food was excellent and beautifully presented lovely atmosphere and the bar was very cosy

weak tv and wifi

the food was outstanding (both dinner and breakfast), great selection of drinks in a cosy bar, spacious rooms

wifi weak

from the grounds was amazing; very central location - right in the heart of grasmere; very modern bar and lounge

breakfast was brilliant and the location is amazing as well

in the main hotel there is a restaurant and bar withe a good selection of drinks

breakfast was very good and the evening meals well presented

we had a lovely room the bar and restaurant was very good

very unprofessional - don t hang out your dirty laundry in front of the guests

laundry that was kept on the floor outside our room

the pancakes were cold plus orange juice was 50% juice 50% water which turned up in a kids carton

room was large enough, good bathroom, great bed. food was fine, bar was not expensive.

the surcharge on the room service far too high

would 've scored a ten but our room seemed to be next to some laundry room or something and i could hear a low

fabulous parking no problem, could not do enough for you ,,staff excellent and very friendly and helpfull

the pool and gym are great

plentiful parking, well maintained, friendly, professional, welcoming staff and fabulous pool and gym

room - excellent breakfast lots of choice - amazing spa facilities close to lots of lovely

no reception, no room service/laundry refresh, noisy, small double bed

needed for a short stay, beds comfortable, heater and fan available, rooms have high ceilings and fireplaces

parking included in a town that has very limited parking

some better parking arrangements, however i can see there are not many parking options nearby

parking could have been a problem. we were lucky that we did manage to park close by.

of choice for a continental breakfast

really excellent place for a family of four to stay - the kids loved the room and their own tv

breakfast, roominess, new/recently decorated interiors

buffet continental breakfast had the best selection of fresh fruits i have ever seen

spacious family room with balcony views, great breakfast, parking, ev charger everything we needed for the

could be cleaner, laundry left in corridor, coffee not very nice at breakfast, i think i expected better for

very comfortable, excellent food and wine, liked separate bar and sitting room

also, no room service for our two night stay

breakfast was tasty and fresh

nice hotel. nice decor. liked the bar a lot. great suite accommodation...super spacious.

dirty laundry was left outside rooms for a whole day

negative was the wifi connection in the room was non existent, just kept disconnecting every time you tried to

tight parking lot

views to the lake at breakfast 15min walk to town live music on the friday lots of car parking spaces food

when i booked, i booked this hotel because it was not pet friendly as stated on your website

no laundry bag

pool and spa facilities staff great with kids - kids activity in the morning

the gym was well kitted

pool and spa facilities staff great with kids - kids activity in the morning

staff, fabulous room, excellent meals, and as the weather was also spectacular, the outdoor spa pool was the

woke up at 7am to the laundry collection and delivery van which went on pushing trolleys for bout 40-50 minutes

the stove bar & restaurant served great food, great drink and in a very pleasant venue

exceptional food both in the evening and at breakfast

gym & pool are amazing

parking bays were not big enough for my pick up, but did manage to get parked. very enjoyable

so there was no room service even in their nfo room service was every day

confusion regarding breakfast room service that didn't arrive

confusion regarding breakfast room service that didn't arrive

bar and restaurant staff were very friendly and the spa was excellent, evening meal was very good

breakfast & food b drink generally were good. location and parking are good. spa was good.

unfortunately the 'drying room' was a small shed outdoors filled with other wet gear plus hotel laundry and

lovely breakfast great area lovely staff couldn't fault

he made us comfortable in the bar later

breakfast service was good, rooms were quiet staff friendly

a perfect place, the poor wifi in this and other valleys is both an irritation and a blessing!

needed to have my clothes pressed and as i have travelled from out of the country, i needed some laundry

our room was tastefully renovated and iit is was great to have ev charging on site

swimming pool was very good and my little boy loved swimming there

shame i didn't have time to use the swimming pool

i had to much wine use gym in morning ud83eudd23, but it was an excellent gym, so friendly, all staff dont have

excellent staff, good clean beds and laundry and excellent facilities

bedroom was extremely noisy through the night clicky radiator and noises from laundry

the view was the back of the hotel laundry, a grubby flat roof, a field with a broken shed in it

no food menus in the room, room service. freeview channels limited and breaking up

is a leisure centre there, and amazingly, my could play table tennis apart from swimming and gym

i guess if you have young kids or whatever that might concern you

excellent staff, clean and comfortable room, the windows can be opened for fresh air and breakfast was plentiful

pet friendly hotel that you can't leave pet in room

the hotel is perfectly placed, easy to find, free parking, free wifi, clean and comfortable

location with car parking next to the hotel, great breakfast

the whole hotel was spotless clean, the staff especially aiden at the bar was top notch service

the 20% off drinks at the bar bed was very comfortable

downstairs bar is very good - broad selection of drinks with ample seating for private conversation

the wifi receptions a bit patchy.

at check-in was fantastic and friendly, as we're the bar staff and the male at the dining

i didnt like the noise from the laundry early on sunday morning

dirty laundry lined up outside our room

it was right by the laundry room and the windows were tiny

location was great and laundry service was perfect and cheap

rooms were clean we checked in at 5 and asked for laundry to be done but we were checking out at 6 am the

great laundry service

breakfast best in england bar food great but best of all is the staff they are terrific *****

i had room service dinner and it was yum ud83dude0b all in all a great hotel

there was free wifi and a working television which could connect to youtube and other services

excellent little swimming pool with great opening hours

we stay in the river suite which has its own kitchen , which means we can prepare our own food and drink,

very pet friendly & will almost definitely stay again for our next visit to family

peace and quiet; easy parking; warm welcome; beautiful grounds; attentive staff; full moon reflecting on the

lovely breakfast, good selection

wifi was intermittent

1st night we stayed we where kept awake by the boiler or laundry room banging noise most of night, not the best

room service lovely

good location with free parking and helpful staff

wifi wasn't very good

clean rooms , breakfast was so good lots to choose from buffet style, great value for

was comfy parking is accessibly down the block at the cricket ground for 2/day laundry is accessible somewhat

the room was very spacious, clean and comfortable the hotel has its own bar and entertainment but for the

wifi

the prices in the bar were a little expensive.

wifi, weak signal

thing i could think of is that we could have done with laundry bags to put used bedding/towels in as they need

of the room being right next to the laundry room meant we got woken up quite early

our room shook (unsure why we thought our room may have been near a laundry room which caused our room to shake

the wifi was a little slow at times but usable and i enjoyed using the pool on the last night of my

i suspect we were in a pet friendly room as there were chunks out of the bathroom door

our view was of laundry area and really bad area

constantly something was moving around like rubbish or dirty laundry or cleaning laundry and you feeling like

the location, extremely pet friendly

they also had a bar meal in the evening which was very enjoyable

the bar was being upgraded however, this didn't affect the service and availability of drinks