pool was not open. parking and walking to and from hotel was a bit odd.

the hotel amenities such as swimming pool and gym were closed; of course, due to covid.

the wifi was not free?! they charged for it.

whole reason my my family chose the hotel was for the kids to use the indoor pool

loved that they partnered with a local gym since the fitness center was shut down due to covid

there was no laundry bag, no coffee pot

not sure if it the laundry detergent they

had to bring our own towels down to the laundry room to be able to get clean towels

hotel needs to be updated a bit more, and the parking lot is not well lit especially along the tree line at

was rarely anyone at the front desk, the wifi cut out every 30 min, had to have the remote for the t

pool was a bit small. laundry was a bit expensive for the size of the machine

and we felt safe, with covid precautions and parking lot being lit well

called room service which advertised they closed at 9

clean, ample parking, parking lot was easily accessible and clean

there was no room service on weekends.

i like that it has a pool, close to hospital and many restaurants, stores, gas stations

the breakfast and breakfast staff was amazing and the front desk staff was always willing to help

we had a suite with kitchen

dishes would be nice in a suite kitchen room, since its in price

the outdoor pool was a plus for the kids

the hotel should have a laundry card where customers could get one and add money to it .

secluded location, easy parking

i like the free parking

i called room service twice no one came to change my sheets!

the hotel also serves breakfast but i didn t eat breakfast this time

didn't realize that it was pet-friendly. love animals, but am also allergic :(

pet fee was high, and would have been nice if some of that money was returned once the room was

was very close to my work area and it was a lot of things for kids did we were close to where the hotel

breakfast was great. staff was great. i m

convenient location, breakfast included, wifi included.

i also liked the laundry room hours as well as the indoor pool hours

laundry room was a little expensive

fantastic rooms were exactly what we needed and they have a laundry room which was great

the gym is small

pool seemed adequate but i didn t go swimming

the pool was clean and the laundry facility was also clean

nice staff, clean, gym, laundry, breakfast excellent

rude and deliberately price gouged when we needed to check out early, though we hadn t even had room service

aside from that, the ac was awful and the wifi was impossible

bedding, shower was really nice, breakfast was yummy

laundry facilities were broken and unavailable, they advertise a grab and go breakfast but didn t

parking is very hard to find near the building during evening hours

didn t have a chance to visit the pool but i will when we book here next time because i will definitely be

coffee wasnt that great and the indoor pool was very chilly

slow wifi - other than that - all good

they also offer laundry which was helpful

parking is good

no indoor pool

couch had pet hair all over it and there was a stain on it possible pet urine

the pillows weren t the greatest. no room service no clean towels either

had a smoking room, and just because you have a smoking room, it should not look like it's been smoked in

elevator *i paid for a non smoking room and they gave me a smoking room

* guest were shooting off fireworks wayyy after 3am * the back parking lot had a lot of sketchy looking

people had been smoking in room

people were smoking weed on the third floor

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

had anytime to use laundry room

the laundry room was easily accessible,

awaiting to see if there will be an adjustment to final bill, we had a pet

pool and work out room. cable picture quality very good. several good restaurants near by.

room service was non existent

it had two bedrooms plus a living room area a space to eat and a mini kitchen that was fully functional

nice to have separate rooms for the kids

and also juice and yogurt for kids in morning

breakfast not

we were also not able to do laundry because someone had multiple loads for the one set of machines

laundry room was spotless

wifi didn't work.

starbucks on site and pool, free parking and close to a lot of restaurants and stores.

just didn t have pool open i think it was under maintenance or something

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

heard water running on and off all day and night, i believe we were near the laundry room

parking

laundry and kitchen facilities and the prompt and kind assistance from the staff

i like the convenience of the pantry and the laundry facilities

were fantastic and friendly,great location close to town,has free laundry facilities,overall highly

the laundry facilities/gym area were very clean and convenient

proximity to the coliseum shopping stores everything wonderful staff wonderful service ie gym laundry room

everything was good. the boxes breakfast in lieu of the normal was well done.

was amazinggg, the staff was friendly, the pool and gym was nice, room was spotless, loved it

was amazinggg, the staff was friendly, the pool and gym was nice, room was spotless, loved it

also was ppl smoking marijuana in the 3er floor and all that smell was on that floor and we was with young

for example, my 12 yr old child was leaving the pool area at approximately 9pm, headed to our room, and this

sheets in the room and floors not vacuumed and dirty laundry no ice buckets had to use a bag one trash can water

morning breakfast it wasn't bad i was able to get ice couldn't couldn't use the laundry room though because the

laundry room was broken, our room had seen some things i m sure pete her be respectful and leave

use the laundry room elevators weren't working my husband had some problems he fell in the bathtub and they

had multiple burn holes from a smoking room that must have been mixed up when washed

indoor pool

the room i purchased online indicated a suite with a full kitchen including dishwasher and tile/marble floor

cleanliness and decor of rooms. room included full kitchen without noting it.

very friendly and pet friendly. i like how you all are close to mall and other things.

even though it was covid the breakfast offered was very good.

instead i had to walk to laundry with the

no pet bags in dog area i had to run to rv to get bags for blue.

she helped my mother, kids and i with everything we needed and did it with a smile

she had an awesome restaurant recommendations and graciously arranged for a late check out for us

gym

wifi and tv service were great

had a smoking room that was not burnt up or smelled like years of smoke ud83dude01 everything worked and

great location, parking right outside room, ice machine

i accidentally, on my part, got a smoking room

non-smoking room smelled like it was smoked in, updates (walls and wallpaper) need to be done

location is always a wonderful thanksgiving and being able to do laundry and enjoy the blessings amen hallelujah

bed stocked coffee bar fridge & microwave spacious br hot water/lots of towels access to laundry matching decor

charged $12 for a $3 wash & dry (separate wash & dry)(laundry)

wanted a hot breakfast one morning but the kitchen was closed

was clean and the indoor pool was really warm

my room was beside the laundry room and elevator

will stay again soon rooms clean; desk clerk were nice and polite love the jacuzzi hot tobs and pool

was a bit of trouble parking due to the construction going on around the hotel, but that didn't affect the actual

gym is open 24 hrs, it s clean and fully stocked

breakfast pool workout room

there are some updates that are needed, i.e. outdated room doors and the guest laundry rooms

we must have missed room service each day because we never saw them

did not specify on their website the pet fee, which was a huge fee

everything! facility, staff, hospitality, cleanliness, pet friendly, location, and rate.

also love that it have a bar and food in the same building

didnt see a laundry bag

room service took my special order for a grilled ham and cheese sandwich with fries and a soda

everything. just need to add turkey products for breakfast.

gym is terrible and breakfast was below average

first the kids that was running around late that night when we got in

bed bathroom laundry attention of mrs ornella

good breakfast

breakfast was sparse

gym

no elevator and old building. breakfast not too good.

no microwave in the room nor laundry facility onsite

great. rooftop bar was beautiful & heart! staff was excellent and friendly.

advertised ammenities such as pool, bar, breakfast, gym and lounge area was not available

the staff and the rooftop bar and pool were great. the food is good was unexpectedly good.

gym was closed

there were not enough towels in the room- when we requested some- we were told they had to do laundry- there

the pool was closed, the wifi wasn't working

good breakfast

the pool looked awesome but was not open

location and the breakfast

rooms, lobby, and laundry area was clean

no change machine in the laundry room.

wish they had a coin machine in the guest laundry

laundry machines all worked perfectly fine

i was surprised to see a laundry facility and the pool area was clean and inviting

the breakfast and pool were okay. free wifi and onsite laundry were appreciated.

friendly staff, laundry facilities, very nice breakfast included

they had a laundry room but just a few quarters at the desk so i had to go to the mall for change

additionally, the food was good and it also had laundry service

i could understand about the laundry

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

breakfast was good

it had no place for us to let you know that we were bringing a dog, although it said you were pet friendly

the breakfast selection was good. room was clean and the staff was very nice.

breakfast was good

pool area and fitness center were excellent

my kids loved the indoor/outdoor/whirlpool

my kids had a very hard time trying to sleep on it

were small for two adults and two small kids

is high for no breakfast included, sofa bed had badly stained mattress and the bar and springs of the sofa bad

the room was clean and the bed was comfortable. i loved the breakfast included.

the pool water & pool atea was was too cold

plenty of parking

thought the breakfast was included in the cost for the room

pool area was great too

liked the fact that it offered a pool, gym and laundry

excellent staff and convenient guest laundry facility

laundry prices were a little high

the laundry facilities were a plus as well

the washers didn't work properly and the laundry room smelled

need quarters to use laundry machine. wish it were updated to using credit or debit card

laundry room was extremely hot

very good laundry facities and walkable to a convienence store

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

breakfast, gym

nice parking

pool was extremely cold

we paid for some amenities such as the bar and pool, and they were not available.

was a event there so it was hardly any parking

plus detergent on the laundry service at the hotel

nothing. i just wish the pool and gym could have been open but i get why they re not!

the whirl pool, regular pool and free breakfast are a great plus

not very many handicap parking spaces

enough handicap; i had to walk from across the parking lot and i do have a handy cap sticker

no stove no laundry room and had roaches

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

the parking lot is small

a room with kitchenette and still had to go buy my own pots, pans, silverware and plates

no ash tray in a smoking room

i stayed in the pet friendly building. it was a little dusty

clean and comfortable in lovely grounds steps from historic streets. pool at the inn was lovely.

our first room had a bad odor from the fireplace. they moved us to a different room

had booked to rooms since we have kids with us and larger group i had requested the rooms be close to each other

just off of the colonial area, you can walk everywhere they have a nice pond with ducks and kids can roam around

i did appreciate the manager who walked me to the bar at the golf course area

enjoyed taking advantage of as many of the amenities as possible, including an afternoon at the pool

made sure i was safe, checking in on me, cleaning the sidewalk, setting a fire (the room had a fireplace),

also you had access to the main hotels spa and pools, best of all worlds

swimming pools at the williamsburg inn were great for kids and adults