there no laundry bag available to place dirty clothes in

the pool area was very dark. it needs more lights or better lights

breakfast is hot with a great variety eggs, sausage, biscuits with gravy, sometimes omelets, plus

parking could be better but that s not that big of deal.

there was a variety of restaurants within minutes of the hotel, in fact one almost in the hotel's parking lot

other guests in the hall talking to loud and kids running up and down the hall

the peace and quiet. the pool and fitness center!

some rooms are in need of maintenance and update. extra charge for wifi.

elevator, the fan unit in room was noisy and there was no hand soap at sink dispenser or a soap bar available

we had super upset kids who had been looking forward to swimming all week

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

wonder hotel, nice staff, good breakfast

great location. pool was wonderful. hot breakfast was awesome!

the kitchen area had everything needed and was very clean

room size, cleanliness, staff, basketball court, breakfast

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

free wifi is basically not working

were very clean staff was very friendly breakfast was very good and relaxing in and by the heated pool was just

great selections at breakfast

paid this price because it had a pool for the kids

were lots of kids running freely in the halls

to you was difficult; had to travel through a restaurant parking lot, and i didn't see signs leading there

took the kids to the cincinnati area for a little weekend getaway

i did not eat breakfast.

have a laundry service

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

the gym and pool were decent

a couple of the kids that were with the group forgot their toothbrushes, and they had them free of charge

limited parking

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the price of the hotel and the laundry room.

laundry facility on-site was awesome

laundry machines could use a little clean up

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

beds were comfy, the kids enjoyed the pool

breakfast was very good

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

in the room enough to care our neighbors were loud all night but the front desk gave us a late check out so we

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

friendliness of staff, cleanliness, value for money - free parking, food, wifi, workout center,

pool and hot tub were awesome

the breakfast was good hot and fresh

it?s always clean, staff is friendly, and they have a great pool area for kids.

took my grandkids here specifically to get away and use the pool

close convenient parking to room seemed small, packed

room service ended at 11pm instead of 24hrs

it was packed with kids and it was a nuisance.

bar did not have pepsi only diet pepsi

was someone in laundry room that looked like they were homeless and there to wash their clothes

there was plenty of parking

the loud kids yelling

your own waffles in a waffle maker which sucks when your trying to make waffles for yourself and kids

they gave us a late check out until 12:00 and didn't change us extra for it

he said ok, went in the laundry room and grabbed some out of the dryer i assume

to use hand towels for wash clothes because laundry was behind

the laundry area was clean, and appeared very affordable

the pool was small and it looked like it needed to be cleaned

she brought it from the kitchen, gave a few spritz and took it back to the kitchen

very clean abd modern room. but breakfast isn't great

good gym and pool

more selection for breakfast and the pool could be warmer, but just a minor change.

more selection for breakfast and the pool could be warmer, but just a minor change.

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

i was a little disappointed in the gym.

four nights and no room service

is clean, the staff is always welcoming,and friendly, and the breakfast is a huge plus

they offered limited breakfast including cereals, yogurt and muffins

no breakfast, but free laundry was nice !!!

laundry room on property is handy for longer stays and it was very clean

spacious room. quarters are provided for the laundry.

staff was great. room was nice comfortable and quiet laundry services.

there was laundry facilities on the premise

breakfast attendant could have been a little nicer

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

pool was out of order as well

location, great breakfast and clean hotel

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

this made it a pain for the kids tablets and phones

this made it a pain for the kids tablets and phones

love having a restaurant and bar on site

kids were entertained

pool and bar being closed

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

room was remodeled and looked brand new, beds comfy, breakfast good.

breakfast

the kitchenette light kept cutting off

hallways full of dirty laundry

was great except for the breakfast situation

room service

breakfast was really good we were working in owensville so it was the perfect location

wifi is not any good

like the king-size bed, walk-in shower, picture covered tv, fireplace, the national exemplary food was delicious

also there isn't an elevator that's particularly convenient to get to from the parking lot

all good bar needs good access , versatility.

if i had to nitpick, the parking situation was a bit confusing

first time confusing about parking

the pool was not heated

the breakfast was adequate & served in a spacious dining area

location clean great breakfast friendly staff

the front desk was very helpful in connecting us to wifi

wifi doesn t work

kitchenette, self-serve laundry area, clean bathroom

laundry facility was a big plus

liked having in room toaster and 24 hour laundry and exercise access.

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

the laundry room was clean

coffee bar not run well. everything else was very well run

i had to go get an air mattress for my kids to sleep on

pool and linens

the pool is very convenient for the kids

advertisement stated whirlwind pool there is no whirlpool at this property

i loved the cleanliness, pool was ok, breakfast was good and the beds was comfortable.

room service has this bbq flatbread pizza that is amazing

if there was anything i could say, is that when we arrived, there was a used bar of soap in the shower and some

pool was closed two of the three days we were there

there was a bug in my bed. in the gym the heat was on and the equipment didnt work properly.

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

didn't get a chance to eat the breakfast, got up too late

clean, nice area, pool

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

there was just a general lack of communication about parking and amenities available at the hotel

location was awesome. staff at bar and restaurant were awesome.

kids said the wi-fi wasn't great - couldn't get any videos to play

the laundry facility could be cleaner than current status, the machines were quite dirty inside

of food for breakfast it was a long wait for those wonderful waffles also there were alot of kids with no

the room it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym

was no breakfast buffet there was no gym no pool no staff to clean the rooms everything was very poor

would have liked to have a buffet breakfast, but that wasn t possible with covid

no laundry facilities

the parking lot was behind other hotels and hard to find at

nightshift female was very helpful with my wifi problem

the breakfast was good but could have had more options! and the gym could have been nicer

get her name) that worked the front desk the day i checked in ((7/27/19) and i was able to get an early check

the laundry and gym areas were well appointed and clean

comfy, relatively quiet, in general very clean. wifi was very good.

decent gym but some equipment was not working

property not crowded with tourists, loads of kids, etc, since it’s a bit off the beaten path

they were very pet friendly

the breakfast was great and the pool also was great as a family of 4

we used the ev charger, which was one of the reasons we chose this place

property is well maintained with ample parking

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

pool was a nice size

the staff was pleasant. the parking was great. the area location was great.

how ridiculous to work out while someone is doing laundry in the same space

did not get to eat the breakfast

of course it would be better for kids during the summer because the pool would be open

breakfast setup was nice and always clean

building was a bit cold didn't enjoy parking in back

not receive any room service at all for the days that i was there no one changed the bed cleaned

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the

the kids enjoyed the pool

my kids loved the parrot in the lobby

suite and outdoor pool on a summer day

of parking - easy access to restaurants and attractions

very nice hotel. breakfast was good. very comfortable bed.

staff, the staff 3rd shift and breakfast

breakfast experience was not good, being out of lots of things, including spray for the waffle

breakfast person just made it a bit uncomfortable when getting breakfast

didn't offer laundry service, only coin laundry.

decent breakfast which is important to me

delicious breakfast included, safe zone to stay in with your family.

staff friendly ac worked well bathroom nice king bed nice kitchen nice

breakfast was good and staff service great.

they don't have the laundry

parking, people w no handicap sticker was in handicap parking, and cars were taking up two

loved the aesthetic and the cleanliness of the hotel. great bar as well!

only real issue, if it can even be called that, is that i wish the price for the breakfast bar was displayed

roof top bar & food.

staff at breakfast was so nice and friendly it reminded you of being a young child at your grandmothers

parking

that the pool wasn't open.

pool was down the first night

didn't like that the pool wasn't open all hours, there was a piece of metal stuck in the one outlet that i had

breakfast was good and the whole building was well organized and comfortable.

incomplete and misleading pet policy

very accommodating with a yummy breakfast

sticky substance on the kitchen table and the pull out couch mattress was so disgusting that a teenager refused

the kitchen and the fact it met the needs of our family for the stay.

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

we would have liked to use the pool but didn't have

awesome staff. nice breakfast. the pool was great.

not enough parking spaces in the parking lot

staff told me i could not get clean towels cause it wasn't laundry day

quiet, kind, helpful staff, good breakfast, laundry facilities!

one laundry room for a hotel that has a lot of rooms

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

pool was nice and clean, there was a laundry for guests

even though they didn't have the breakfast buffet, the boxed breakfast was good

pool was a little small and closed early, but still good

the room was really spacious and clean, and breakfast was amazing.

never could get connected to the wifi in my room so i couldn t get any work done as i planned

breakfast was okay

bathroom laundry items (towels, cloths, etc

the shower was amazing! great water pressure. very clean, ceiling fan, kitchen.

free parking is available on-site

how small the pool is lol

hotels really nice has a kitchen the food was a lot better than i expected for breakfast

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

quickly breakfast was replenished with the amount of guests eating

parking was a little tight as the place was booked

could work on a better breakfast for the price of the stay other then that every thing else was great

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the pool was on the small side and was a max depth of 4 feet deep

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

my kids would have preferred it to be deeper

the pool was too cold

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served

the breakfast room is well stocked and everywhere is clean and well cared for

breakfast was great.

we spent a lot of time in the pool, which was great, and used the laundry as well

the pool was very small.

good location and good facilities though didn t use pool or gym

our kids love the pool

the pool was closed due to covid but that's out of their control.

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

laundry facilities were perfect and loved that they accepted credit cards

laundry is convenient

the convenience of the onsite laundry facility

location to the laundry services - stuffy near it

like the updates, more modern rooms, pool, laundry and exercise space

loved the laundry service even though a little pricey

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

laundry room was completely out of service

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

hotel was clean and comfortable, the staff was friendly and the breakfast was adequate

room,curtains,carpet,lampshade, refridgerator pool had oily layer on top of water so didn't

the staff was nice. i liked the complementary breakfast. it was quiet and the area seemed safe

rooms and kitchens are in excellent condition and clean

parking could have been clearer of snow out of the way

didn't notify me online or at the desk that the pool wasn't available

didn't offer room service or meals during the weekend, only a breakfast up front in the lobby

the wifi did not work even after troule shooting with the front desk and using the paid version

the pool wasn t not open or the gym facility.

that is all i liked oh yeah laundry room that was ok

no parking for truck and trailer.

nothing, no parking for truck and trailer.

pool is covered up not working the property is dirty grass is overgrown broke down cars in the parking lot doesn

there is an elevator and free parking

calm, fell secured, clean and good room service

the hotel has a indoor and outdoor pool, the rooms were great beds so, so comfy

water heater was out for a few hours which caused my kids and i to be late to prior

the pool wasn't open, which was expected, but it was not shown as closed on the website.

except for parking i didn t like how it s so far from the door but oh

could use a laundry facility within the hotel.

friendly staff, clean rooms bar everything was great

pool was so chlorinated could barely be in the area and kids could not swim in it

was a basketball teaming staying their and the kids where running up and down the hallways hitting the doors

a hot tub would be nice, however the pool was a good size and warm.

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

clean , breakfast,pool

i couldn t believe how nice the kitchen staff was, and how good the vegitarian options were

this is a pet-pev of mine

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

i really liked the fact that they had on site laundry facilities

said laundry for guests

the parking lot needs redone

we enjoy the spa tub!

very clean and a good location, pool is a bit small but it was ok.

pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

didn t like that the pool was so cold and the jets weren t that warm

t care for the breakfast choices so we just went to a restaurant

staff, cleanliness, breakfast and location.