had all amenities required - including wifi

the breakfast was excellent

parking was good and there s a park opposite

the parking was very good

breakfast was lovely

the information book in the room says they have a laundry service but when i asked where the bag was i was told

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

i wouldn't have burgers on the menu in such a high standard restaurant) and it would be nice if bar snacks were

brilliant with or without kids, very clean and the food was amazing

the staff are amazing they went the extra mile for me and the kids

dirty laundry (sock and napkin) left on the hallway floor

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

the room was noisy from the laundry below and the room above

lovely spa facilities, pool and gym

can t wait to visit when the spa opens next year

friendly, welcoming reception , bar and food inc

location, facilities, breakfast.

probably the largest holiday inn we've ever been too, and quite busy with parking nearly full

helpful when i ordered some food, a margarita pizza and a pina colada he went to check the other bar to see if

we arrived very late due to flying home from holiday and we were very tired

laundry, wi-fi, breakfast

was mouldy and dirty, bed bugs in bed, only 2 towels in room no room service on second day no fresh towels

there was zero concept of room service, so i found my room as it is the way i had left it

wifi was poor, would stay connected room slightly smaller than expected with bed pushed up against

parking

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

great size rooms excellent bar and restaurant

great room and room service

adequate parking next to

the supposed gym is really a box room away from the main building.

i want blankets on the message because i have kids but when will get dear nothing.

visited with hubby and 2 kids aged 15 and 9 coming to see a concert

staff breakfast was delicious - needs to pay 5 but worthed

was in the basement and couldn't get wifi and the nearest toilet was one flight up which meant i had to climb

value for money and breakfast

pet friendly nice evening meal and breakfast nice spa bath reasonable price and quiet location but

wifi in the room wasn't brilliant and very few electrical sockets.

lots of parking

good staff, comfortable room, good wifi, delicious food and drink and a beautiful location.

location,pet friendly or if you preferred a side pet free

excellent gym/spa facilities (in a separate building about 200m away)

freindly and helpful staff . cosy room . loverly grounds and the spa and pool are really good

unfortunately we couldn't stay to enjoy the pool and spa

room service was sopposed to be 24 hours

the pool and spa was excellent

lots of parking, dinner in the restaurant, or there are plenty of places to eat in the town, which is only

good comfortable hotel within walking distance of the centre, free parking available at the hotel

lovely hotel with bonus of spa facilities

loved the spa and hot tub experience and the staff were so nice

plenty of parking and a good breakfast

it's great value for money. the included free wifi is a bonus.

free wifi, clean room, comfortable bed, tv

is no parking, i made the call to the hotel before starting my journey and they said their is no parking

staff free wifi clean bedding

staff were very accommodating with regards to early check in

was disgusting not managed at all young kids running everywere plates were beinig brocken it was not

for my husband's birthday celebration, as staycation i messaged that if i can request for an early check in they

a busy little place, good atmos in the bar and plenty of people milling about for breakfast

breakfast was great. staff were superb

being able to have a early check in bed hard luggage was not locked up behind reception breakfast was a strange

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

also, very limited staff on the bar after we returned from the concert and it was very busy

with mark on reception he quickly took action ensuring i had somewhere to work from (needing wifi) and in taking

spa, gym and swimming pool were very much needed and great to use

and changed our room every corner of this hotel was so clean and amazing and well decorated the spa was a lovely

couldn't get adequate support on the laundry process.

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

so many facilities: gym, bar, computers and charger facilities next to the tables in the lounge area

great service, the bar manager param was amazing

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this

staff they were kids wearing jean and a t-shirts look like no senior manager

few drawbacks - small wc, bath cabin, with bunk bed need to be attentive as kids tend to go up/down the stairs

the facilities, staff, food, location, wifi, and overall services were excellent.

my wife bought a bottle of cider, and sweets and crisps for the kids which was rather expensive

was travelling with 2 kids so i was expecting a room 1 adult +2 kids but received the room 2 adults +1 kid so

kids running up and down the hall all evening until 10pm

very impressed with everything the service was excellent and their was a good selection for the breakfast

of the day, people who stayed in the hotel know what they are doing and no need to treat us as kids

couldn't connect to wifi but overall hotel exceeded expectations.

car park just round the corner cheaper rates if you stay in the hotel staff were friendly allowed early check

hotel laundry was quick and efficient

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

welcoming and modern bar area

wasn t a change area for the gym that could be used prior to check in - but otherwise still excellent

wifi reception iffy at times.

generous sized rooms with kitchenette, free laundry service and an expansive lounge area with 24hr access to

the room (apartment) was cleaned and tidied every day and there was a shared laundry i could use too

modern, comfortable and quiet room + functional kitchenette + tasty breakfast + on site laundry and gym (with

free laundry machines and dryer, i have nothing negative to say about resident inn

remember, she was an absolute star assisting me with all queries as well as what i needed for the laundry, these

rooms with toiletries, tea and coffee, towels and a fab tv, to the onsite fitness suite, bar and restaurant

completely wonderful with all modern updates (blackout curtains, heat/aircon, and options for in room service

room service choices and time to pick up call to room service

disk didn t provide internet code so no wifi

the breakfast was great

room service

room service not available when we needed it on our second night

comfy, good breakfast, friendly staff, free water, good gym, close to station or bus.

property with animates such as bar, restaurant and gym

and only 10-15 mins to walk to bars, restaurants, piccadilly station etc

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

knew it was above a bar which actually suited us and was never an issue

with the terrace area and indoor bar and lounge being excellent, as well as easily accessible room service

we ordered room service which arrived quickly, was hot and delicious

the staff are lovely from the front desk to the room service (which was amazing

the wifi wasn t that great but that was it

being a vegetarian i didn't feel there was much to eat from the menu for room service.

food at good prices, homely feel, amazing shower, lovely views from the room, plenty of free parking and great

perfect. clean rooms. ample parking. friendly staff. beautiful location

food , room and ev charger.

wifi did not work

great hotel, friendly staff, atmospheric location. it was great that they had ev chargers.

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

staff refused to let me leave a bag of clothes at reception for collection by laundry service

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

where they can to do their bit for the environment, reminding guests to consider the amount of laundry generated

laundry - can i have a courier pick up my laundry at reception

but instead no one anywhere in the hotel had access to a facilities or clean laundry cupboard

noise from slamming door (the laundry store room was opposite our door

wasn't a laundry option when i was there despite saying so in the website

the rooms lacked visible information on the restaurant or room service, instructions on how to use the ac, the

room service was attentive, timely, and the best quadruple chips with truffle and parmesan with

bar no restaurant no a/c toilets locked due to vagrant drug no microwave to kitchenette

clean and modern and the staff were really friendly and especially kind to my son, giving him a bar of chocolate

the gym could be improved the breakfast cost could be reviewed

the wifi signal is really strong so i could get plenty of work done

would have been nice to have room service as because it being christmas the brasserie was only us at breakfast

covid has meant only room service for food, breakfast & drinks are available no bar or restaurant

be a problem if someone was going to be loud all night couldn t get the radio to work or the wifi

helpful staff, great bar and very good evening meal

they have laundry services and early checkin options

the noise in room 126 when the laundry van came in the early hours

wasn t sparkling, some tissue on the floor and it smelt like a classroom full of kids

nice cosy bar and restaurant with good prices

kids running around and shouting till all hours riding the lifts

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

noisy with bin or laundry collection at 7am

wifi worked when it felf like it

location and early check in.

the staff were amazing, little things that make it exceptional- they remembered my kids names and took time to

staff were great, bar staff great

couple of the amenities the nest 360 view bar / lounge and the flix screening room were not yet opened /

loved the spaciousness of the rooms and the little added games for kids

the personal highlight for me was the gym - made it really easy to workout and stay active during my trip

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

tried for an hour to get room service with no success.

close to the local gym (puregym - 5 min walk)

the room sparkled after housekeeping, the reception were super efficient, room service was quick and courteous

no room service

was only a 5 min walk from the train station and view from the hotel bar was lovely and relaxing

arrived early after my appointment was changed the previous day

very nice room service

could pay for a late check out the night before as an option for 20 pounds

excellent gym facilities and restaurant had a wonderful panoramic view of manchester

laundry service is provided by an unreliable third party and the hotel is no help when the third

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

we had to wait with the kids to check in for 2 hrs.

modern and stylish hotel with good breakfast and very friendly staff.

great location, good bar area & lovely room

noisy, sounded like the rook was above a busy laundry room

very good breakfast , friendly staff. i loved the open kitchen.

wifi in the room seemed to work only if the tv was on

room was great and decor in the breakfast/dining area was absolutely beautiful

ordered dinner the first night and i was a bit disappointed with the room service, particularly the steak but

not pleasant view:( glass recycling lorry saturday morning, laundry lorry monday morning, banging doors and a

glad of late check

the room was a bit dated but the bed was very comfortable and wifi was a bonus

and nothing was too much trouble the grounds are stunning and the village is lovely there is parking and plenty

a tad warm in the rooms for us and car parking undefined, but that s just being super

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

the area is not suitable to hang around with kids at late night especially in weekend

small modern gym all very eco

even has a gym if thats your thing

wifi was a bit hit n miss and the codes they give you so its faster didnt work.

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

decor is funky and the view from the bar is fab

poor selection of food on room service at night time no hot food just sandwiches

the layout is over numerous floors with the reception, restaurant and bar at the top, this makes the best use

room service food was so small yet they charged high prices

laundry service

no laundry service one room had no drawers in it

room was next to the laundry room and we could hear staff chatting and singing really clearly as if they were

the room was ideal for a single person with a clean comfy bed and great wifi

wifi to short

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

we came after spending a week at the lake district so had 2 bags of laundry

rude when i was in a distressing situation and reception made it awkward to talk for asking for late check

lovely , warm and the retreat spa massage was divine x

popcorn and chocolate, the tea and coffee that was provided too the tea was so nice, we ordered room service