like laundry bag and slip, or hairdryer, were not on the room

bedrooms and sauna pool

renovated rooms were amazing, hotel was lovely and clean, we used the pool and spa area it was really nice,

wifi was really strong

wifi worked well for two days of my stay but the following 3 nights the wifi didn't work so i could

a lady staff taking laundry into a lift , rude and glared at us .

view (had a brick wall view) no laundry services no electric iron and ironing board in the

the charge of £5 for early check in was a bit cheeky, i know its in the terms and conditions but if the room

great breakfast will be staying when we visit sheffield

little kitchen with all that's needed for a short stay

shaving kit / laundry bag when we aked we were told that there was a charge for one (the shaving kit) and the

loved the late check out and the pool

to home but it was my husbands 40th and i wanted to stay somewhere as a family with our 2 small kids as well,

cartoon chanel on tv for kids

extra duvet as sofa bed wasn’t too comfy, took a long time to receive and kids were already asleep by that

finally, the housekeeping team would leave dirty laundry, glasses and crockery piled in the corridor from the

didn't think it looked very nice having dirty laundry bags outside the rooms at this time being as check in

ry welcoming); the breakfast and the

hotel in great location for theatre & restaurants nice relaxing bar area rooms spacious and comfortable bed

excellent location. great ambiance. staff wonderful bed comfortable breakfast good

great wifi and amenities

a minor thing need to let customers use a debit card to be able to order room service not just a credit card

kids rooms were very small and stuffy

i saw people going to use the gym, so i wish i had more time to explore so next time.

bar was great

no on-site laundry mat.

laundry service very easy to use

sounded like trollies from laundry or kitchen being pushed around a lot

location enviroment atmosphere staff meal wifi bed

didnt receive any info on wifi

with connecting door, connecting with family with young children - fortunately v well behaved kids

the hotel was clean, tidy, staff were polite and professional, breakfast was lovely.

really nice cider available in the bar and the breakfast was fantastic

got back to hotel about 9:30 restaurant was closed so we ordered room service, only had pizza 40 for 2

gym is small but enough for a simple workout

said a/c worked well certainly nights and didnt a few others , was a bit of a mess up with our laundry where

in the early morning by noise from outside due to a laundry delivery within the hotel premises below my

others ,food at the restaurant was not upto mark, service was slow, there was a mess up with our laundry

location is good - short walk from the station hotel is comfortable gym is good

gym could have been batter signposted

room - the view was a blank concrete wall and hotel laundry

gym facilities

the window didn't open, so we had to keep the air conditioning on - that's a pet hate of mine

room service was ok, the pizza looked shop bought and the pasta and sweet potato fries and the was

wifi speed was amazing

housed me next to the laundry store

be better if there's a laundry in the hotel

no laundry facilities because christmas and no change of towels

no laundry facilities or service at all

that the booking came with breakfast.. which the kids enjoyed. room was reasonably clean.

was great comfy beds spacious and clean bedroom cafe bar lounge was fabulous and food and drinks available 24/

cafe bar lounge was fabulous and food and drinks available 24/7 loved the choice of continental breakfast would

breakfast was great and our room was just what we needed.

the breakfast for a budget hotel is fantastic

great facilities for a pet - large floor space and uncomplicated, wipe-down furnishings made it very easy to

no laundry facilities, no bathroom fan in room 411

room service took a little longer but understandable due to a wedding being on at the same time -

the gym is great

we also loved the spa the staff were so helpful and kind and everything was easy to find

they have gym and spa facilities, that s cherry on top

late check out.. 11am really large and comfort bed

i know covid effects things atm but it's a shame there is not even a small room service menu

we also used the ev charge facility

food was served cold (room service)

good location and very good breakfast staff are very attentive

was allot of laundry on the landing and it looked like they need a specific room for it

there was laundry on the stair case when we arrived but not the end of the world!

i understand they have additional parking nearby

parking was just a few places and always full. the coffee shop was closed.

parking could have been easier to find

parking which you need to validate on arrival

the freshly prepared fruit was delicious, and my husband really enjoyed the cooked breakfast

room service is but 24 hours and the room service menu online is not available

lovely friendly staff , nice and clean , warm and comfortable breakfast was lovely too

improve the gym with more equipment!

unless you drive it isn t the easiest to get around room- view from the room was dirty laundry, the bed side

stayed before in the same room however this one was abit smaller next to a laundry room and there were things

clean laundry (bedding/towels) outside in cages open to the elements and wildlife on a rainy night

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

arrival, car park was strewn with rubbish, ev charger didn't work, and it was in a very dark unlit corner of

property, only one way in and slight delay on morning (10 minutes) when we were leaving due to laundry pick up

music playing in the bar during our little drink before bedtime was so good i didn t want to leave, which

i really appreciated the help with the wifi

you to mania who was serving breakfast, very polite and courteous and most helpful

hotel had just had a refurb in the dining and bar area and the public bathrooms and it is

absence of laundry no fridge no enough blankets

room view was good staff were helpful was given late check out no extra charge

warm comfortable hotel room. relaxing bar with good food. friendly welcoming staff.

the team the bed the regular room service

another thing made me upset was hotel have a breakfast room service

dirty dishes and laundry left in the hall for at least 15 hours during my stay

resident bar closed early and room service carried a cost

however you don't get to stay in the old parts you get to stay in the annex the 20 fee for pet is too

pet friendly. staff were efficient and friendly. the bed was very comfortable.

comfy beds lovely clean linen and towels excellent wifi

helpful staff, convenient spacious room, well appointed bar and lounge all in an elegant building and lovely

was told their was room service but there were no menus in the room, there was a place for them in the mini

the bar was a bit expensive

friendly, professional staff. lovely setting. ample parking (most of the time). quick service.

location with plenty of parking, just be careful of the peacocks wandering about the grounds

wifi was hit and miss unfortunately

paper cups no room service

quiet, comfy room and bed. well equipped easy access and parking.

formal resturaunt which is not for me, bar or on the large patio, weather permitting

old building , plenty of parking and beautiful grounds staff friendly room large and

of laundry left in hotel corridor floor for hours outside our room, not given wi-fi code upon check in

i arrived at 1700 and walked in through into an untidy reception area with dirty laundry stacked up

wifi wasn't great and slow.

parking facility friendly staff very clean and warm room nice atmosphere throughout hotel quiet

the staff from reception, bar and breakfast staff was excellent

there was lots of convenient parking

the bar staff were helpful and patient even though they were very busy

that checked us in on the bar was lovely made us all feel so welcome, even went out his way to help us find a

no hairdryer and no instructions for wifi etc were in the room but fortunately we had noticed the wifi password

the bar food was excellent & staff all friendly & helpful

laundry took 2 days instead of the 8 hours stated

perhaps we got a rubbish room (don't stay in 46), the laundry room to the right was almost always open so we

not like cleaner girl having push laundry up hill

kids love it

quiet.good breakfast.friendly staff,easy parking.

facilities like small fridge, free wifi, secure large car park ,king size comfortable bed and clean rooms

gym is v small

easy parking

prices in the bar were reasonable, we had pizza on our return and it was delicious

clean,tidy room and spacious. excellent restaurant and food. easy access wifi.

to get room service for breakfast, however wasn t much of an issue as mcdonalds is over the road

wifi and ironing room much appreciated, pool table nice touch also

room service would have been nice, to order my food and drinks sent to my room. oh well.

no cleaning of the room, would have appreciated sone extra towels, toilet rolls and bin bags the wifi is terrible

location spacious, great staff, good parking, good shower and wifi

place to stay, very comfortable, spacious rooms, great location, stunning views and free onsite parking too

needs updating, poor wifi

my family love staying here and my kids think it’s amazing

wifi was very poor, didn't work in my room. meals/food were average.

breakfast was also amazing with a friendly guy serving in a timely manner

with appropriate wear and tear, simple room with proper old features not modanised with fancy bars and new or

pity gym wasnt open rest was brilliant ud83dude01

nice relaxed environment, parking was great!

i realize the need for safety for kids and suicides but a little more sense could be used with openings, or

the bar was a nice touch too

unreliable wifi

know it was a monday night but i thought the bar should have been open for a bit longer

the empty bottle case from previous day removed from the lounge before breakfast.

to find, but poor mobile signal outside, so good job the wifi is good

bedroom above the kitchen (bit smelly) and the bathroom was a bit out dated.

noise early in the morning even bank holiday monday with the bin wagon and laundry

room service and food

and other shops two minute drive away (which is handy given how expensive and unreliable the room service seemed

went in the spa facilities and used the swimming pool with the jacuzzi and the only thing we didn t like was

friendly happy staff and great gym and swimming facilities

the reception was full dirty laundry bags of the refuges

if i stay there again i will ask for a 3rd floor room which is not opposite a laundry room

due to family circumstances we needed an early check in and the hotel were very helpful

able to book a room for my 3 kids and entitled for breakfast.

i wished i have a bath in my room as i had 3 kids with me and would of be easier using a bath instead of

no iron in the room means you have to use their laundry service

washing laundry hours shower flooding bathroom floor

washing laundry service was not

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

the room service poor , i ring but no staff answered

all the staff from the minute you arrive nothing was to much trouble, thank you to the member of kitchen staff

plenty of bins outside making the grounds very much pet friendly

excellent breakfast and dinner

well located for our needs, parking and good restaurant

the food in the restaurant was excellent too and all the waiting and bar staff were lovely and so well trained

plenty of free and easy parking

room service delivered on time

hotel breakfast was lovely rooms were spot on and the use of the spa next door was an added bonus

the price of the room service

the bar is very quiet. but otherwise ok.

view was spoilt by kids play area and room was not private whatsoever

on the second evening of our stay, no parking, hostile attitude from the wedding attendees, kids running around

free wifi and tea making

the noise from the kitchen extractors was incessant but silenced a touch by

being over the kitchen fans was very noisy especially at night time.

stained fitted sheet, it had the ironing folds still on it, but showed stains, meaning that the laundry isn't

internet in hotel plus a pc terminal in reception that was free to use, very popular with the kids

continental breakfast was fresh and suitable for a start to the day

the wifi didn't work

wifi didn't work