there was no guest laundry

laundry on sit not there

common in similarly priced hotels: no lotion, no robes, no separate shampoo and conditioner, no laundry bag, no

room next to me 240 yelling and screaming with kids and parents

super nice and the shuttle to the track was great

since we were on a longer trip we needed to do laundry and found out it was complimentary

we took full advantage of the fitness facility, pool and, since we were traveling with kids, the laundry room

location, an apartment not a room, free laundry washing, kitchenette fully furnished, great breakfast, kind

nice surprises were an excellent hot breakfast and free guest laundry facilities

laundry was great

big parking lot in the back

was never told the gym was closed & there would be no breakfast

not a lot of handicapped parking, more space in front for hilton honors than handicapped

there was a youth team staying at the hotel the same weekend, and anytime one of the kids and/or their parents

that the bar closed at 10pm.

they should pave the parking lot.

it s a bit pricey in the summer. bar closes too early.

love the victoria pool - short walk from the hotel right in the park

location, nice staff, opportunity to have pet stay , great cost.

great breakfast bar nice location free shuttle

wifi was fast and worked well

plenty of parking

pool area is tight. illy coffee/hot water maker too loud. tv could use adjustable arm.

spa services also available but seemed a bit pricey to me

rooms were nice. easy parking. food in the restaurant was good.

location location location complimentary laundry and coffee

the good guest laundry facilities were much

no bottled water no room service no vacuuming very rough towels

location was very good. close to downtown. happy kids could eat breakfast for free.

two pools were absolutely fantastic, my kids loved them. vssuper clean and shiny.

we loved the gym, state of the art with many new machines and clean

no turndown service because of covid. price should reflect that. no gym.

the room service was awesome

the hotel bar is really lively with very good cocktails

from a heated towel rack to a complimentary in room bar that was stocked, we couldn't have asked for a better

wish there was an additional laundry room on another floor

a worn sock in the drawer in the bedroom; also prior guest's laundry plastic and cardboard laying on the floor

they even had a tesla charger to the parking lot (we have a tesla) and a 24 hour pharmacy across the

it was really like a little one bedroom apartment with a galley kitchen (no stove), an office desk area and a

property was quiet, despite being full of families/kids

i wish there was a hot tub there by the pool.

areas; the staff were very helpful with looking things up for me and the breakfast morning bar was well staffed

they offer complementary coffee, tea and cookies which the kids loved

pets allowed, friendly staff, continental breakfast included, parking garage connected, swimming pool and gym

ordered dinner (take out) from bar - restaurant

lack of free breakfast; no guest laundry facilities; parking fees for guests

the gym and pool closed , gyms are allowed to be open in nys now

good parking, wifi, rooms, bed linens, location and add indoor pool as an extra treat for kids

the pool was under renovation buy gym was open for 24 hours

and the bar in the hotel was a great place to hang out between our other scheduled activities

starbucks coffee in the lobby laundry room

there was an rea where you could do laundry which was perfect for a long visit

however food was not replenished enough in second hour and no plates available available laundry facilities a

on a hill with parking a bit difficult to find.

more towels in the pool area. there were none.

the continental breakfast had a decent variety of choices

mold was found in the kitchenette

spacious rooms with separate kitchen area.

coffee was good - breakfast was only ok compared to other marriott property offerings

the picture of the room showed a lovely corner tub, the room i had had a basic tub so the kids and i were

on site laundry is very convenient

great breakfast, free laundry facilities for guests

having an onsite laundry facility was great for the upkeep of our clothing during our stay

loved getting a shuttle service over to spac, that was a huge plus

carpets were pet stained, the tile in the bathroom was broken and cracked

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

room, shower, parking, staff

kids loved it great room great location

breakfast offered to guests was probably a bit more extensive a few years ago; evening parking on a saturday

lots of parking, easy to get to, lots of food around

staff very friendly. very clean. pool and gym a+

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

breakfast no turkey products. small space for eating. floor sticky from incorrect products

breakfast could use improvement

also had guest laundry services 10/10 would stay

complementary breakfast and indoor pool/hot tub also makes it

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

they were very accommodating to my needs, pool and jacuzzi were very clean

smoke alarm pulled by staff after they smelled smoke and we were in the parking lot nearly two hours waiting at

cabinets and handles in the kitchen were sticky and there was a film on the glass part of the cabinets

pet friendly feature was an extra $100 on top of our expensive holiday weekend stay, which it didn

did not eat breakfast.

room , lobby, and fitness room were my favorites

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

loved the staff the room the pool the breakfast everything was amazing i cant wait to book another stay there

the staff were very friendly, nice breakfast and very nice room.

very clean, great breakfast, beautiful pool!

gym a little small but can t do anything about that

right out side of the lobby and gym

laundry facilites on site. staff very helpful

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

the woman that was attending the breakfast that morning was very kind and thoughtful

had lost my parking when i went to dinner had no parking

there is a gym and indoor pool that we hope to use on our next stay at this hotel

clean, great gym, safe well lit parking lot.

clean, great gym, safe well lit parking lot.

pool area wasn t very clean, and water wasn t warmed

the gym was great and useful

we were not warned that the gym was closed.

have pool, spa, fitness, laundry

the parking was a little crazy but we managed to get a spot.

pool is the size of a bathtub. parking is a challenge.

pool is very nice

it was nice having a bar on the premises

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

spacious suite, really comfy beds, friendly and attentive staff and lovely pool.

enjoyed having a full kitchen and having the beds separate from the living area

breakfast was very good and well stocked and clean

i love the pool, but it could ve been a little warmer

little electric fireplace was nice on a drizzly day

close to casino and race track

free waters also, and plenty of parking

are fake fireplaces in the rooms, which are probably supposed to convey coziness, but mine made a clicking

cute artificial fireplace in the room too

laundry room could be opened until midnight at least.

of the staff members, where the guest was speaking with the front end manager about accessing the laundry room

the breakfast had good hours and good

only thing i thought could be better was the towels were hard and when we went to gym it felt like there was no

staff was great at keeping masks on, fairly sized king bedroom, comfortable bed, free parking

we liked the self-service laundry in the building

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

better access to the laundry facilities. had to wait a while to use the washer and dryer.

good location only trouble was getting in and out of the parking lot. they need a light there.

roomy accommodations, delicious breakfast and beautiful environment. reasonably priced.

i had to drive 28 mins to a laundry mat

fitness center and bar were closed due to covid

only thing i thought might be a good recommendation is to have a shuttle to the casino.

were attending an event at rivers casino and it was located a short walk away

the location to the casino and other spots in the city.

the hotel also offered free laundry services which was an even greater perk

we did our laundry for free while we were here

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

free laundry washing/drying

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

the rooms were nice and cozy, bed was very comfortable. the gym and pool is very clean and nice.

it was clean convenient to family for us and you had a pool and bar.

great breakfast and comfy beds. what more can you ask for?

location, plenty of parking.

free wifi was nearly useless.

historical design and conservation, the lobby vibe, pet friendly for rooms, indoor pool for kids

restaurant provided delicious food, pool with jacuzzi

like how clean the hotel is; the ease of parking; the combination of preserved history/decor with modern comforts

there was no room service, but the elevators were lightning fast and we never had to wait more than a minute

of the breakfast offering had lots of sugar

wanted to do a gym and pool

wanted to do a gym and pool

amazing breakfast buffet included, so many options and a very large dining area

hot tub was actually hot, pool was very pleasant

laundry room was easy to use

guest laundry was available

was able to do my laundry

very noisy banging doors one night , despite the signs, someone decided to do their laundry at midnight

vending and ice machines, laundry, good security, soft spoken polite accommodating staff

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

breakfast, pillows, wifi, hot water

great restaurant, comfortable room, pleasant outside pool

a little tricky finding the parking lot. it's behind the building!

love that they have laundry machine on

laundry facility, clean

rooms were clean loved the pool and breakfast

gym was overrun with children playing on the exercise equipment

the kitchen was well stocked with all the essential utensils and needs

we re still bringing loads of laundry up stairs

very cozy, used the pool water was perfect

pool could have been a little warmer for an indoor pool

gym was very nice and had the necessary equipment and i loved the coffee in the lobby

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

hotel has quite a bit amenities such as swimming pool, laundry machine, microwave oven, refrigerator and kitchen

smelled like it was damp bad laundry or damp rug smell- we didn t spend much time in room for that

the pool wasn t heated. but that doesn t matter to the kids. they had a blast!

gym only had 2 equipment in it

gave us a suite so had a small kitchen

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

no veggies with breakfast..

the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

celine did an excellent job cleaning the tub. my kids loved it greatly.

free airport shuttle was a huge plus after a long day of travel!

pool hours 6am-11pm and 24 fitness was great

quiet hotel with a good breakfast in light of covid

kitchen, dining, and living room combo was excellent

loved pool and workout room availability

we didn't have room service a couple of nights and had to go get our own towels

kitchen had no plates, silverware, cooking tools, no pots or pans

price, comfy bed, ample parking

breakfast was very good as well

the room was upgraded which was a pleasant surprise. breakfast in the morning was delicious

laundry room could use some updating

everything was good except for laundry. it was difficult to get coins for laundry.

hotel is clean, laundry self service is perfect with reasonable charges, (quarters can be exchanged with cash

is only one laundry room and when you place quarters in the dryer, it doesn't always work

laundry on site, breakfast was great, oddly quite and relaxing but close to everything

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

there was no laundry room

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

bed was clean and comfortable, wifi was decently fast, pretty much everything you need if the goal is to just

room was spacious and they have laundry room.

we also were told there was no laundry for use even though they showed it on the booking websites

they even have a laundry room

laundry facilities, indoor pool.

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

great location. top line registration staff. very good small bar and cafe.

pet fee is higher than luxury hotels

the bar and restaurant were closed. understandable under the current circumstances.

quiet, free wifi - great place to get work done.

free wifi had been rated as excellent which influenced my decision (besides proximity to the airport for