breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

long line of folks waiting to do laundry into all hours of the night

the pool, fitness center and guest laundry are not open for use

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

the fitness center was not open but the pool was w limited number of guests allowed

large laundry facilities

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

would be more convenient to have a laundry unit in bld

everything except the laundry options.

paid the price that included pool, laundry, gym

was very pleased to have laundry facilities self-serve on site

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

the ev parking was broken, but they re working to fix it

my kids complained ants were everywhere, and the tv remote didn't work most of the time due

i don't like ot have breakfast at room

had own laundry on premises

laundry facilities would be nice in the main building

breakfast selection brown sugar for oatmeal

no breakfast

difficulty in exiting parking lot onto a busy street

laundry bags

room,service,pool and staff.

my kids complained of an awful smell

breakfast server and the great grab & go bag

traveling with two little kids, we appreciate having the bedroom separated from the living room, the clean

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

pool and gym closed. this was due to covid so it had nothing to do with the hotel.

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

room was great! kids loved the pool! excellent hotel!

pool, hot tub & gym all good

also has laundry, a pool and a hot tub

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

were friendly, very clean room, plenty of room for parking

wifi was in/out my key card erased after being near my cellphone we were in the third building and

this is good for families with pets and without pets

location, kitchenette

pool water temperature could have been a little warmer knives not sharp

friendly staff. excellent breakfast

no change to uesd the swimming pool, was always closed

the breakfast is well put together

the rooms were clean and there was a lot of space and tables in the breakfast area.

good eggs were delicious and the waffles was great with the extra stuff on the side great for kids fun

gym was under construction so not usable

staff was very helpful and friendly. room was large and clean. . free and easy parking.

was fairly quiet in the rooms and comfortable but there was a family with young kids that checked in for two

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

love how the gym was open during covid- may 2021

wifi was easy to connect to and use

breakfast is just stale bagels/boxed cereal and not complimentary which is petty

wish you had breakfast included

room service & views

the open kitchen beside the bar is one of the hotel s pleasures

we loved our victorian room with a fireplace, it was beautiful

they ran a courtesy car into town to save the problems of parking

the room was awesome. fireplace,heated bathroom floors

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

bedroom suite 2 months in advance they did not have it for me and charged me 560 i was with my kids there was

room service was not present every day ,had to ask staff for couple of clean towels second day of

had room service delivered was very quick and still warm

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site

cost for our pet was high

not the spa like atmosphere as in the description

wifi service was great

we had our pet with us and they had a dog bed and dog dishes waiting for her in the room

rooms beautiful hotel delicious breakfast friendly staff excellent location great rooftop bar with a fab

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated

breakfast on the patio was very good

the rooftop bar offers a spectacular view of the harbor

breakfast was good. location beautuful

good location for harbor views has laundry

hotel bar not open every night.

the pool was nice for the kids to enjoy

del at the bar was awesome. so helpful and knowledgeable of the area.

the staff and early check in, the comfort in rhe room

restaurant and bars within the hotel were great and the pool/gym nice and clean

location stephanie in the skiff bar restaurant was exceptional!

reduccion of room service, and the carpet on the fifth floor clearly needs shampooing.

the location was decent, we walked to the wharf, the local parks, shopping, dining, a kids arcade

the hotels fault but just wish the bars in the hotel and the outside bar were open

i adored the fireplace and the view of the water

there were no shoe shine polishers and no offer for dry cleaning clothes- no room service

avery quiet despite being downtown and near bars and clubs. they were pet friendly.

and easy walking, breakfast bar was well prepared and nicely presented, bar on site and relaxation areas for

pet friendly hotel with a personalized atmosphere

the service at the front desk and the restaurants was wonderful - the studio bar with its fireplace was cozy

the room was available for early check in which was great

very, very nice bar for an evening aperitif and nice restaurant

from front desk to room service we were well treated and quite enjoyed have a drink and some bar snacks in the

there are no coffee or tee at the room whereas we tried to have coffee at the restaurant s bar at 4pm, this

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

due to covid there were things that were out of their control like the pool policy and rooftop being closed

tub very slippery charged for wifi

really, but having to cross the street to go to the pool in winter wasn t great

easy to find parking on the premises (we stayed there in early november)

place is very charming and very good audio equipment in the room as well as a nice fireplace you can use (just

we had room service ,few things missing from our breakfast we ordered but food was great .

breakfast was included and amazing. staff was super friendly and attentive. view is spectacular.

excellent variety of options for breakfast. everything was delicious.

delicious breakfast

full kitchen, full fridge, large closet/drawers, a guest laundry up the hall

it s got the laundry on the fourth floor very convenient

pool area trash cans full at 8 am not enough towels bugs upon entering

the breakfast was much better than most hotels

the suite was excellent ; roomy , good wifi for the kids ; small but clean and comfortable pool.

pet friendly hotel with great service, friendly employees, and amenities

nice room staff loved the room very comfy and hotel was first class. parking

local kids on bikes driving through parking lot several times harassing us for no reason.

to top it off the breakfast was excellent and the coffee was really good

breakfast options not great

the laundry room had a big sink to hand wash clothing

enjoyed the peace and quiet, the helpful staff, great location , laundry on site and well kept property

laundry facilities very clean

wish the pool wasn't under maintenance, the newer staff were more knowledgeable and check out was later than

very nice breakfast variety with fresh fruit included

the breakfast was good and refreshed often

comfortable beds and an indoor pool

in passing on the way out we saw a room service lady who was kind to both of my kids and had a smile on her

has a beautiful pool (we did not use it, but great for kids)

he would be aggressively exhale at the kids if they mad any lil spill or didn t know boss to work something

we liked the location & the use of a guest laundry was a bonus

they were helpful and let me finish my laundry

flexible - allowed early morning parking for evening stay

pool very small and kids throwing footballs in pool

breakfast was boring but adequate.

pool wasn't heated very well

the attentive staff. the managed time in the pool . and of course the well upkept facility.

worked very well, we had the suite which has a large refrigerator, dishwasher, stove and kitchen supplies

bed comfortable- everything was clean and kitchen was convenient

no hot tub in pool area

some repairs like the laundry room, thank god we had family in that town since the dryer was a fire hazard and

plenty of free parking. very clean throughout. great front desk staff.

excellent and worth the value, good breakfast

the pool

breakfast was great

wi-fi did not work and the laundry did not work

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

laundry on site also

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

the breakfast was good

availability of shuttle to airport and full breakfast buffet

wifi was sufficiently fast

laundry-closed

desk, esther housekeeping manager, tiequanna night shift, cynthia kitchen and the gentleman doing laundry and

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

i also like the fact that they had a laundry room

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

even the shuttle driver was good - gave me suggestions of restaurants for dinner

location, rooms, free shuttle, breakfast, staff excellent

the buffet breakfast is included, the food kept fresh and replenished

kids was disappointed

the free laundry, the free breakfast, and the decor of the room.

have laundry in premises, could be a good option if longer stay and travelling with

some of the breakfast was good. pool is indoors. free laundry.

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

full breakfast, pool, pet-friendly & location